The room and grounds were very good

Beautiful hotel and the location is incredible for dinning and exploring Soho, Chinatown and Little Italy. The staff in Front Desk is super kind. Would stay again in this hotel when visiting New York City next time

This was my second time staying at this hotel. The room I stayed in was a nice size. The rooms were very clean the housekeeping staff was great. I did feel safe staying there because they check for your room key before you go upstairs. My two drawbacks are: The prices for the hotel are a bit high for there to be no amenities. What I was told to be a deposit was not refunded so I ended up being charged an extra $300. Knowing that moving forward I would stay there again.

Great property overall. Staff was excellent. Our room close to the elevator was a little noisy at night. And for a family in a suite it would be great to have curtains on the glass doors for more privacy for male and female family members. Otherwise everything was great.

Walkable area, staff very friendly and helpful, although breakfast seemed to be short staffed with slow service. This was inconveinant when plans were made for the day. Valet parking was great. I would recommend this hotel, rooms clean and not cramped.