「Fabulous staff, all very young and friendly also very helpful, keen to make you feel welcome. The rooms are gorgeous and clean. Quirky old building, up a few flights of stairs, it does have a lift which could use a bit of maintenance!. Definitely recommend.」
「Abbas truly is incredible and made my trip to Egypt even more enjoyable. The location is somewhat hidden so it was nice to be away from the busy streets and the rooftop was also a nice perk as well.」
「Apesar de não termos conseguido aproveitar muito as comodidades, como o café da manhã, por conta do nosso roteiro, fomos muito bem atendidos durante toda a estadia. Um agradecimento especial ao Ahmed, que foi extremamente prestativo e nos ajudou com o passeio do cruzeiro com jantar no Rio Nilo, dentre outras coisas. Eles foram extremamente atenciosos e a todo momento nos ofereciam chá e perguntavam sobre nosso conforto e necessidades. É importante destacar que a classificação por estrelas no...
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Be specific and sincere. Talk about:
Staff/service – Were they friendly or helpful?
Room – Was it clean, quiet, comfortable?
Location – Was it convenient or scenic?
Amenities – Pool, breakfast, spa, parking, Wi-Fi, etc.
> “The staff was incredibly welcoming and check-in was fast.”
“Room was spotless with a great view of the city.”
3. Include a personal touch
Add a detail that made your stay special:
> “We were celebrating our anniversary and they surprised us with a cake in the...
「very bad service because I pay in hotel and they refuse to give me receipt, while Hotels.com told me Capital hotel have to give me the receipt, very strange and bad service!!
also the room is very noise to sleep well!」
「The best part of this hotel is the owner and his staff. They are so accommodating, helpful and very hospitable. We felt so welcomed and safe coming from Canada. We would definitely stay again if we had the opportunity. Thank you Khaled and your team at The Location Hotel!」