4/10 不太好
Lori
2026 年 5 月 5 日
不喜歡：設施服務
Arrived late in the evening and had difficulty discerning the building as a hotel. Also had several steps leading to the front door (as seen in picture) with no way to enter with large suitcase and no staff outside to assist. Front reception was disorganized, dusty and disheveled which made me concerned about the rooms. After signing a waiver for indemnification for the valet service (which I have never had to do elsewhere) and inquiring about room service (which was unavailable) I was directed to my room. The trip to the elevator required another 6 stairs with all of my luggage. Surprisingly the room was large and clean. However it had an unpleasant odour and it was very hot. I That said, the thermostat was locked so the staff could only come in and turn the heat off but would not turn the AC on to cool the room. They said they would leave the heat off and I should leave the balcony door open to cool it off. No solution for if it were to get too cool because the thermostat had to stay locked. It was just a difficult stay. The stairs, the thermostat, the lack of room service, ice, etc. My experience was nothing that I would expect from a four star hotel in a major city
Lori
於 2026 年 5 月住了 2 晚
