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貝斯特韋斯特普拉斯康拉德飯店的評分

2.5 out of 5
貝斯特韋斯特普拉斯康拉德飯店
320 Front St, Minocqua, WI

評論

8.6

有夠讚

10 分，有夠讚；318 則評論中有 149 則" "
8 分，不錯哦；318 則評論中有 122 則" "
6 分，一般般；318 則評論中有 30 則" "
4 分，不太好；318 則評論中有 14 則" "
2 分，很糟糕；318 則評論中有 3 則" "

8.8/10

整潔度

8.8/10

員工素質

8.6/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

10/10 有夠讚

Paul

Great staff good bar
於 2024 年 4 月住了 2 晚
Becky D GM 於 2024年5月4日回覆
Thank you Paul for your review. We appreciate you letting us know you enjoyed your stay.

6/10 一般般

Debbie

於 2024 年 4 月住了 2 晚
Becky D GM 於 2024年5月4日回覆
Thank you Debbie for your review. We are sorry you didn't enjoy your stay with us. I am not sure of the issues you had. Thank you for letting us know.

10/10 有夠讚

Sarah

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel was clean with friendly staff. The view was beautiful. Bartenders were so much fun!
於 2024 年 2 月住了 2 晚
Becky D GM 於 2024年2月15日回覆
Thank you Sarah for your review. We appreciate you letting us know you enjoyed your stay with us. We value your feedback and look forward to seeing you again.

10/10 有夠讚

RANDY

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
very enjoyable stay
於 2024 年 1 月住了 10 晚
Becky D GM 於 2024年1月24日回覆
Thank you Randy, We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

10/10 有夠讚

Monte

家庭旅遊
喜歡：設施服務
於 2024 年 1 月住了 1 晚
Becky D GM 於 2024年1月22日回覆
Thank you Monte for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.Thank you

10/10 有夠讚

Debra and Robyn

於 2023 年 12 月住了 2 晚
Becky D GM 於 2024年1月7日回覆
Thank you Debra and Robyn for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

10/10 有夠讚

Victoria

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very clean. Beautiful view of lake
於 2023 年 12 月住了 1 晚
Becky D GM 於 2024年1月7日回覆
Thank you Victoria for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

4/10 不太好

James

不喜歡：整潔度和客房舒適度
於 2023 年 12 月住了 3 晚
Becky D GM 於 2024年1月2日回覆
Thank you James for your review. I am not sure of the issues you had with our hotel but I am sorry you didn't enjoy your stay with us. Thank you for letting me know.

8/10 不錯哦

Wendy

喜歡：整潔度和員工素質
於 2023 年 12 月住了 1 晚
Becky D GM 於 2024年1月7日回覆
Thank you Wendy for your review. We appreciate you feedback and hope you will come back and see us again.

10/10 有夠讚

Leland

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Property was clean & relaxing. Employees were very friendly & accommodating. Will stay again when in the area. Received a nice discount for being a Best Western Plus club member.
於 2023 年 12 月住了 1 晚
Becky D GM 於 2023年12月29日回覆
Thank you Leland for your review. We appreciate you letting us know about your stay. We look forward to seeing you again.

8/10 不錯哦

Lynn

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 12 月住了 1 晚
Becky D GM 於 2023年12月29日回覆
Thank you Lynn for your review. We appreciate your feedback and look forward to seeing you again.

8/10 不錯哦

Ryan

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Clean, quiet, nice jacuzzi/pool, cable tv, good location, decent breakfast. No complaints whatsoever!
於 2023 年 11 月住了 3 晚
Becky D GM 於 2023年11月29日回覆
Thank you Ryan for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

10/10 有夠讚

Karan

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This location was ideal! Within walking distance of many points and places of interest. Overlooking the lake. One of the cleanest and friendliest hotels we've ever stayed at. I would highly recommend this location!
於 2023 年 11 月住了 2 晚
Becky D GM 於 2023年11月26日回覆
Thank you Karan for your review. We appreciate you letting us know you enjoyed your stay.

8/10 不錯哦

Paul

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 3 晚
Becky D GM 於 2023年10月21日回覆
Thank you Paul for your review. We are glad you enjoyed your stay with us. We look forward to seeing you again.

6/10 一般般

Pamela

情侶出遊
不喜歡：員工素質
I didn't like the first staff member see snapped on us out when to check in. Very rude. It was very quite and clean
於 2023 年 10 月住了 3 晚
Becky D GM 於 2023年10月14日回覆
Thank you Pamela for your review. I am sorry you thought I was snapping at you at check in. That was not my intentions. Our 3:00 check in is firm due to staff shortages. When girls are doing 18 rooms a day, it hard for them to get all the reserved rooms done and if We at the front desk are continuously running to them and stopping what their doing to run to another room it makes it even harder for them I am sorry. Thank you for letting me know.Thank you

6/10 一般般

Kristina

情侶出遊, 寵物同遊
It was great we could bring a dog, staff was friendly. However, our room had lights from outside shining in with no way to block out. Also door had gaps where light could get through which the dog would bark because he could see shadows and hear people in the hallway.
於 2023 年 10 月住了 1 晚
Becky D Gm 於 2023年10月12日回覆
Thank you Kristina, for your review. I am sorry about the light shining in your room. When they put the curtains up they didn't adjust properly and we have been short staff and are trying to get to them to fix. I will have maintenance see if he can adjust door. I am sorry. Thank you for letting us know.

8/10 不錯哦

Jen

於 2023 年 10 月住了 2 晚
Becky D GM 於 2023年11月26日回覆
Thank you Jen for your review. We appreciate you letting us know you enjoyed your stay.

6/10 一般般

Richard

團體旅遊
不喜歡：住宿環境和硬體
Heater/ac didn’t work properly. Bathroom door back was half painted. Toilet seat didn’t fit properly. Great location!
於 2023 年 10 月住了 2 晚
Becky D GM 於 2023年10月7日回覆
Thank you Richard for your feedback. I am sorry you didn't enjoy your stay with us. Did you inform the front desk about the A/C unit. They could of moved you to another room or had maintenance check to see what was going on to fix it? I will have the check all the rooms to see what door is not painted. I am sorry. We are short staff and most of my staff is doing double duties and multiple job. Again I am sorry. Thank you for letting me know.

10/10 有夠讚

ROBERT，Greendale

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great. Breakfast, fast check in and check out, Clean.
於 2023 年 9 月住了 2 晚
Becky D GM 於 2023年9月27日回覆
Thank you Robert for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

10/10 有夠讚

Jean

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All rooms redone. Pool nice. Breakfast good
於 2023 年 9 月住了 2 晚
Becky D GM 於 2023年9月20日回覆
Thank you Jean for your review. We appreciate you letting us know you enjoyed your stay with us. We're glad you enjoyed breakfast / pool and rooms. Thank youWe look forward to seeing you again.

10/10 有夠讚

Sally

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay
Front desk staff were great and our room was clean and comfortable. Breakfast was delicious and the lady that took care of the breakfast room was friendly and very informative regarding other attractions in the area.
於 2023 年 9 月住了 2 晚
Becky D GM 於 2023年9月17日回覆
Thank you Sally for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again.

10/10 有夠讚

Richard，New Berlin

情侶出遊
喜歡：設施服務
It is average nothing really outstanding. Adequate
於 2023 年 9 月住了 1 晚
Becky D GM 於 2023年9月15日回覆
Thank you Richard for your review. We appreciate your feedback. Sorry you were not happy with our hotel. Thank you for letting us know.

10/10 有夠讚

Pamela

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Would recommend
Hospitality was excellent. Walking distance to a lot of things was nice.
於 2023 年 9 月住了 2 晚
Becky D GM 於 2023年11月26日回覆
Thank you Pamela for your review. We appreciate you letting us know you enjoyed your stay.

8/10 不錯哦

Gina

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Overnight trip with 4 of our children. The room was spacious and comfortable for all of us. The hotel is older, floors a little squishy in spots, the doors very sticky BUT that was part of the charm as well. Loved the closet spaces, we didn't have to trip over our luggage and bags. Walls were somewhat freshly painted, room was clean. Hotel was quiet. Staff friendly. Pool area was well kept and clean, which seems to be harder to come by these days. We will definitely stay again when we return to the area to explore more.
於 2023 年 8 月住了 1 晚
Becky D GM 於 2023年9月4日回覆
Thank you Gina, for your review. We appreciate you letting us know you enjoyed your stay with us. Yes we are an older hotel but remodel 3 yrs ago. Glad you and the family had the chance to enjoy the pool area. We look forward to seeing you again in the future. Thank you

10/10 有夠讚

Rita

於 2023 年 8 月住了 1 晚
Becky D GM 於 2023年9月17日回覆
Thank you Rita for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again.

8/10 不錯哦

Donna

家庭旅遊
喜歡：員工素質
We enjoyed the complimentary full breakfast each day, it was very good. Staff at hotel were quite friendly. One thing though, I didn't have a hair dryer in my room and called down to the front desk. They were'nt able to help me. Very disappointed. There was a funny smell in bathroom, and I think it might be they need a new shower curtain. . Also, I didn't think the mattress was very comfortable. The cleaning staff did a great job and were very friendly. The breakfast staff were very friendly also. We did enjoy our stay.
於 2023 年 8 月住了 3 晚
Becky D GM 於 2023年8月21日回覆
Thank you Donna, Blow dryers are located in the closet in a black bag. They usually hang them near the Iron board. I am sorry that my staff didn't acknowledge that or let you know. I will look to see who was on when you called down. The mattresses are brand new. We just purchased 2 months ago. I am sorry. Thank you for letting me know. I will check on what is smelling in room. Shower curtains are change every day. Thank you.

4/10 不太好

Ruth

不喜歡：整潔度、員工素質和設施服務
The room hadn’t been cleaned when we checked in after 4;00 and cleaning crew had gone home and no one could clean the room. The whole complex looked tired and the property is at least 40 years old. 0ver $200 a Night,
於 2023 年 8 月住了 3 晚
Becky D GM 於 2023年8月18日回覆
Thank you Ruth for your review. I am sorry about the room and I am glad we were able to move you right away to a different room. We had 1 person cleaning 18 rooms because of staff shortage. We also upgraded you to a lakeview room. We are newly remodeled in 2021, I am sorry you think we are outdated. We appreciate your feedback. Thank you for letting us know.

10/10 有夠讚

Nicole

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Stay
The hotel and pool are in really good condition. You can tell the building has been around for a while due to the layout of the room, but the up-keep and general conditions were great. Staff was really nice, location was ideal!
於 2023 年 8 月住了 2 晚
Becky D GM 於 2023年8月18日回覆
Thank you Nicole for your review. We appreciate you letting us know you enjoyed your stay with us. We were newly remodeled in 2021. Glad you enjoyed the pool. We look forward to seeing you again sometime.

10/10 有夠讚

Susan

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We had a 3 night stay and everything about the motel was better than we ever expected. We had a beautiful view of the lake which must have been an upgrade because we had booked a room with a partial view. It was a short walk to downtown and restaurants. The room was clean and spacious for two and the staff was very friendly. Would definitely stay again!
於 2023 年 8 月住了 3 晚
Becky D GM 於 2023年8月13日回覆
Thank you Susan, We appreciate you letting us know you enjoyed your stay with us and we look forward to seeing you again.Thank you

10/10 有夠讚

Shawn

於 2023 年 8 月住了 1 晚
Becky D GM 於 2023年8月6日回覆
Thank you Shawn for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again.

6/10 一般般

Troy

喜歡：整潔度和客房舒適度
不喜歡：員工素質
於 2023 年 7 月住了 1 晚
Becky D GM 於 2023年7月26日回覆
Thank you Troy for your review. We appreciate you letting us know about your stay.

10/10 有夠讚

Pam

於 2023 年 7 月住了 1 晚
Becky D GM 於 2023年7月26日回覆
Thank you Pam for your review. We appreciate you letting us know you enjoyed your stay with us.

10/10 有夠讚

Natalie

於 2023 年 6 月住了 2 晚
Becky D GM 於 2023年7月26日回覆
Thank you Natalie for your review. We appreciate you letting us know you enjoyed your stay with us.

10/10 有夠讚

Linda

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Always enjoy staying here.
於 2023 年 6 月住了 1 晚
Becky D GM 於 2023年6月30日回覆
Thank you Linda for your review. We appreciate you letting us know you enjoyed your stay with us.

10/10 有夠讚

becky

於 2023 年 6 月住了 1 晚
Becky D GM 於 2023年7月11日回覆
Thank you Becky for your review. We appreciate your feedback and happy you enjoyed your stay with us.Thank you

10/10 有夠讚

Timothy

於 2023 年 6 月住了 1 晚
Becky D GM 於 2023年7月11日回覆
Thank you Timothy for your review. We appreciate your feedback. We are happy you enjoyed your stay with us. Thank you

10/10 有夠讚

Marshall，Saint Paul Park

喜歡：整潔度和員工素質
Great location!
於 2023 年 5 月住了 1 晚
Becky D GM 於 2023年5月31日回覆
Thank you Marshall, for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again.Thank you

10/10 有夠讚

Lynn

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I love this spot! Becky is amazing. Wonderful staff! The bartender rocked!! Thanks
於 2023 年 5 月住了 1 晚
Becky D GM 於 2023年5月4日回覆
Thank you Lynn for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again soon.

8/10 不錯哦

Meredith

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 4 月住了 3 晚
Becky D GM 於 2023年5月4日回覆
Thank you Meredith for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again

10/10 有夠讚

Jeff

於 2023 年 4 月住了 1 晚
Becky D GM 於 2023年4月25日回覆
Thank you Jeff for your review. We appreciate you letting us know you enjoyed your stay with us. We appreciate your business and value your feedback. We look forward to seeing you again.

8/10 不錯哦

Sarah

團體旅遊
於 2023 年 3 月住了 3 晚
Becky D GM 於 2023年3月15日回覆
Thank you Sarah, for your review. We appeciate you letting us know you enjoyed your stay with us. We hope you will come back and see us again.Thank you

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 2 晚
Becky D GM 於 2023年3月12日回覆
Thank you Anonymous, We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again. Thank you

8/10 不錯哦

Katie

家庭旅遊
喜歡：整潔度、員工素質和設施服務
Parking was limited, small parking lot. I booked a room with a lake view but didn’t get any view (roof of pool area outside our window). Breakfast was good. Beds were comfortable. Hotel was adequate for what we needed for the weekend
Becky D GM 於 2023年3月7日回覆
Thank you Katie for your review. I am sorry about your lakeview room, but the room you had was what was booked through the third party. We have no control over that. I am glad you enjoyed your stay with us and hope you will come back and see us again.Thank you

10/10 有夠讚

Brian

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Staff was friendly, great location for snowmobiling.
Becky Dudek GM 於 2023年1月18日回覆
Thank you Brian, for your review. We appreciate you letting us know you enjoyed your stay with us. We appreciate your business and we value your feedback. We look forward to seeing you again.

8/10 不錯哦

Mike

喜歡：整潔度、員工素質和住宿環境和硬體
Becky D GM 於 2023年3月15日回覆
Thank you Mike for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again. Thank you

8/10 不錯哦

Jesse

於 2022 年 12 月住了 1 晚
Becky D GM 於 2023年3月15日回覆
Thank you Jesse for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again. Thank you

10/10 有夠讚

Rebecca

於 2022 年 11 月住了 1 晚
Becky D GM 於 2023年3月15日回覆
Thank you Rebecca, for your review. We appreciate you letting us know you enjoyed your stay with us. We look forward to seeing you again. Thank you

10/10 有夠讚

Judy

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very nice and clean and staff was very friendly and helpful
於 2022 年 10 月住了 2 晚
Becky D GM 於 2022年10月24日回覆
Thank you Judy for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value your feedback. We look forward to seeing you again. Thank you

10/10 有夠讚

DAWN

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 10 月住了 1 晚
Becky D GM 於 2022年10月18日回覆
Thank you Dawn for your review. We appreciate you letting us know you enjoyed your stay with us. Your business is very important to us and we value feedback.

8/10 不錯哦

Kristofer

於 2022 年 10 月住了 2 晚
Becky D GM 於 2022年10月11日回覆
Thank you Kristofer for your review. We appreciate you letting us know about your stay. We hope you come back and see us again.Thank you