Find Family Hotels in Milford, MA

"Fun place to stay"

"To start, this trip was so my daughter and I could visit the college she will be attending in the fall after driving 11 hours. I arrive to a parking lot that has more empty spaces then full, the check in process was smooth the staff were fine. I get checked in and wait for what may be the longest elevator ever and as you’re waiting it makes the most god awe full sound. I finally get to my room only to find out I have one bed now I go back down stairs and will I’m waiting I hear some of the staff talk about a flooding now I get to the counter and explain the problem I then get told they have no double bed rooms because they were double booked. I then get told they can give me a cot, I explain that’s fine however I’m not paying the full price this is not what was agreed upon. The person at the counter was helpful and I explained that this is problem for the manager to solve. I was told she was on the phone and I patiently waited when Mary the worst manager that has no business being one. Comes out and I explain the situation to her response theirs nothing we can do, we don’t give discounts. I was told to pretty much deal with or get my money back and go find another hotel and when I asked for a corporate number I was told to google it. Don’t recommend the comfort inn at auburn Massachusetts "

"This is one of the more confusing hotels. Taking the elevator in the lobby to the second floor means you take the elevator down not up because the lobby is technically the 4th floor. Staff was great, hotel room is not very convenient. Shocked at how small the bathroom was. And balcony had a view of the Charles river but it was blocked by an outdoor tent so sitting on the balcony was useless. Not a great stay "

"Yes,met my needs"

"Bar offered great selections and food was good "

"The property didn't feel safe, let alone friendly. The building is in terrible shape and the clientele is questionable. I felt uncomfortable immediately. When I go to the front desk (in a dark, smelly office) , the attendant told me he needed to change my room because I booked an accessible room and that there would be a room change charge. I agreed to that, but then the total charge was significantly higher than what I booked . Because he "had to" change my room, he did not have to honor the price when I initially booked through Expedia. Another person sitting in the office told me that the desk attendant did the same thing to him. I ended up leaving and staying at a different hotel. I almost never leave reviews but this experience was so awful. I don't understand how this place has so many stars. "

"Friendly staff, nice breakfast, comfy beds"

"I reached out to Expedia about one of the rooms that I had had no AC no heat no television that worked with a sauna in the room couldn’t use it. It was terrible. Maybe it was supposed to reach out to the manager and the manager was supposed to reach out to me. No one ever reached out to me. I will never stay at the property again. I ended up having to go to another hotel because I did book 2 rooms and I cannot stay in the second room with my coworker so I had to go to another hotel to be able to sleep due to the Room that I had rented not being in conditioned to sleep in I did tell the front desk. There was no man on site. She did write everything down and no one contacted me horrible "

"The hotel rooms need updating.. but other than that the staff was nice, the room was clean just seem outdated "