The staff was very nice and straightforward. The complementary breakfast was fine, beyond that, I would NOT recommend this place, especially for families. It’s a fine place to bunk for the night, maybe, but be cautious of your surroundings. The rooms were fine, not 100% clean, but not super dirty. The walls are thin and the general crowd of people who stay are really sketchy. Someone was screaming in the halls one night, and I got yelled at through the windows another night, there are a couple abandoned cars in the lot and sketchy people. We did not feel safe when we stayed, but it was doable for a super cheap price point. If you’re considering staying due to the cheap prices, I urge you to reconsider to a nearby reputable hotel. This hotel had old furniture from the old quality inn and days in that USED to be on the property. Long story short: fine to sleep in, but loud, sketchy and somewhat dirty. Book with caution, or at least know what you’re getting into in the first place.