密西根私人度假屋

「I booked this stay for a wedding in Charlevoix. I called to arrange for an early check-in two weeks prior to the stay in which I was told by 3 (very helpful) employees that my reservation was not real, and that I should contact hotels.com to proceed with a refund. Between contacting the management company, and hotels.com I have gotten the complete runaround for this non-existent stay. Not only that, but the reservation was non-refundable AND of course, by the time I went to use the insurance I...

「DIRTY! This unit was dirty in many different areas, like several dead bugs in the corners, dried food in the stove and the refrigerator had a spoiled odor. Also the unit had a stale odor to it. Since . This made me feel uncomfortable and unable to relax during my visit. I tried to resolve with Red Awning, but their communication is slow. I recommend that the host ensure a thorough cleaning before guests arrive.」

「Loved the area but this cottage was just ok at best. Musty smelling. One sofa which only really fits 2 people made it hard to have a group of 4. Linens could use to be updated. Outdoor area was nice. Surprised there was some firewood so we go to enjoy a nice fire!」