客房, 2 張加大雙人床, 非吸煙房, 陽台 | 低過敏寢具、客房內保險箱、書桌、筆電工作空間

希爾頓墨爾本飯店的評分

3.5 out of 5
希爾頓墨爾本飯店
200 Rialto Place, Melbourne, FL

評論

8.4

非常好

10 分,有夠讚;1001 則評論中有 557 則" "
8 分,不錯哦;1001 則評論中有 241 則" "
6 分,一般般;1001 則評論中有 92 則" "
4 分,不太好;1001 則評論中有 55 則" "
2 分,很糟糕;1001 則評論中有 56 則" "

8.6/10

整潔度

9.0/10

員工素質

8.4/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

2/10 很糟糕

Tamara

喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
於 2024 年 5 月住了 1 晚

10/10 有夠讚

Ronnie

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 5 月住了 1 晚
Dee 於 2024年5月21日回覆
Dear Ronnie,We thank you for your input. I am glad you enjoyed your stay with us! We hope to see you again soon.

10/10 有夠讚

Josephine

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely spacious room, great shower. Comfortable bed, really nice toiletries.
於 2024 年 5 月住了 1 晚
Dee 於 2024年5月13日回覆
Dear Josephine,I thank you kindly for leaving a review of your most recent stay. Our guests' input is very invaluable to us. We hope to see you again in the future!

10/10 有夠讚

Brittney

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was beautiful and clean. Everyone was friendly and the breakfast was nice. A little expensive though. I had a great night sleep with no bed bugs.
於 2024 年 5 月住了 1 晚
Dee 於 2024年5月13日回覆
Dear Brittney, We thank you so much for taking the time to leave us a review of your most recent stay. We strive to make stays memorable for our guests. I am glad to hear we hit the mark. I hope to serve you again in the future.

8/10 不錯哦

Jean Mario

喜歡:整潔度和員工素質
This is my 2nd stay at the hotel. I can definitely see some improvement.
於 2024 年 4 月住了 7 晚
Dee 於 2024年5月10日回覆
Dear Jean Mario,We thank you for giving us another chance to have you stay with us, as well as leaving us a review. All of our guests' input is invaluable to us. We hope to see you again in the nearing future!

4/10 不太好

SIMON

家庭旅遊
不喜歡:整潔度和住宿環境和硬體
The room was so dusty
於 2024 年 5 月住了 1 晚
Dee 於 2024年5月10日回覆
Dear Simon,We thank you for taking the time to leave us a review. Even if it's a low score, we love hearing from our guests. If you do not mind reaching out to us, I'd love to hear more as to what made the stay not so well? Otherwise, we hope to have you again in the future!

10/10 有夠讚

Wayne Darnell

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice and clean
於 2024 年 5 月住了 1 晚
Dee 於 2024年5月10日回覆
Dear Wayne Darnell,We thank you for taking the time to let us know how your most recent stay went. We strive to make our guests' stay memorable, as well as delivering exemplary customer service.

10/10 有夠讚

Alicia

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful and comfortable with courteous and helpful staff!
於 2024 年 5 月住了 3 晚
Dee 於 2024年5月8日回覆
Dear Alicia, I would like to extend our sincere gratitude for taking the time to share your feedback regarding your recent experience at our hotel. We value your insights as they help us to continually improve our services and guest experiences.

10/10 有夠讚

Judith

於 2024 年 4 月住了 1 晚
Dee 於 2024年5月19日回覆
Dear Judith,We thank you for your positive review! We strive to make guests stays memorable, as well as providing the best customer service. We hope to see you again in the future!

2/10 很糟糕

Jenn

於 2024 年 4 月住了 1 晚
Dee 於 2024年5月19日回覆
Dear Jenn,We thank you for your invaluable input/review/comments. We take all of our guests reviews seriously. If there is anything we can do to improve, please let us know. We hope to serve you again in the future.

8/10 不錯哦

Carlos

於 2024 年 1 月住了 3 晚
Dee 於 2024年5月19日回覆
Dear Carlos,We thank you for taking the time to leave us a review. I am glad to hear that you enjoyed your stay! We hope to serve you again in the future!

10/10 有夠讚

Gayle

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Dee 於 2024年4月29日回覆
Dear Gayle,We thank you for the review of our property. I am glad we were able to exceed expectations and make it memorable. We hope to see you again in the future!

8/10 不錯哦

Mark,Hardeeville

於 2024 年 4 月住了 1 晚
Dee 於 2024年5月19日回覆
Dear, MarkWe thank you for leaving us a review, all of our guests' input/reviews/comments are highly invaluable to us, as well as appreciated. We hope to serve you again in the future.

10/10 有夠讚

Ismel

於 2024 年 4 月住了 2 晚
Dee 於 2024年5月13日回覆
Dear Ismel,I thank you for your invaluable input/review/ratings. We hope to see you again in the future!

8/10 不錯哦

Rita

團體旅遊
喜歡:整潔度、員工素質和設施服務
Staff member very, very friendly and accommodating. Like the shuttle service that was provided. Property was old and the room and bathrom had hairs from previous guest. Needs to be up graded
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月21日回覆
Hi Rita.Thank you for taking the time to share your feedback regarding your recent stay at our property. We are delighted to hear that our staff was able to provide you with friendly and accommodating service and that you found our shuttle service beneficial.However, we regret to hear about the issues you encountered with the cleanliness of your room and bathroom. Please accept our sincere apologies for any inconvenience this may have caused. We take such matters very seriously as we strive to maintain a high standard of cleanliness and comfort for our guests.We also appreciate your comments about the property needing an upgrade. We are always looking to improve our facilities and services, and your feedback is invaluable in this regard.Thank you once again for your review. We hope to have the opportunity to serve you better in the future.

10/10 有夠讚

Bruce

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Convenient and quiet area that is clean and comfortable.
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月20日回覆
Hi Bruce.Thank you for your message. I'm glad to hear that you find the area convenient, quiet, clean, and comfortable. We strive to maintain such an environment for everyone's comfort and satisfaction.Should you have any other comments or suggestions, feel free to share them with us. We value your feedback.

10/10 有夠讚

PETER

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月21日回覆
Hi Peter.Thank you so much for your feedback! We are thrilled to hear you had a wonderful stay here with us at the Hilton Melbourne. We look forward to welcoming you back soon!

10/10 有夠讚

Molly,Monona

喜歡:整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年4月21日回覆
Hi Molly!Thank you so much for leaving a 5-star review about your recent stay with us here at the Hilton Melbourne. We are so happy you enjoyed it and hope to see you soon.

10/10 有夠讚

Helia

喜歡:整潔度、員工素質和住宿環境和硬體
Very comfortable
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月20日回覆
Hi Helia,Thank you for taking the time to share your review. We're delighted to hear that your stay was comfortable. It's our top priority to ensure our guests have the best experience and we're glad to know we met your expectations.Looking forward to welcoming you back soon!

10/10 有夠讚

Helia

喜歡:整潔度、員工素質和住宿環境和硬體
Very comfortable
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月20日回覆
Hi Helia!Thank you so much for your feedback!

10/10 有夠讚

Courtney

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月18日回覆
Hi Courtney!Thank you so much for your feedback. We are so happy to hear that you enjoyed your stay here with us!

8/10 不錯哦

David

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月13日回覆
Hi David. Thank you so much for your feedback! We appreciate your 4 out of 5-star rating. We look forward to welcoming you back in the not-too-distant future.

10/10 有夠讚

Raymond

喜歡:整潔度、員工素質和住宿環境和硬體
When I go to Melbourne, I always stay at this property.
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月11日回覆
Hi Raymond.Thank you so much for your feedback. We are thrilled to keep having the honor of welcoming you back to the property. We look forward to seeing you soon. Travel safe.

8/10 不錯哦

Dailyn,York

於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月11日回覆
Hi Dailyn.We appreciate your feedback and are glad to hear from you. Your rating of 4/5 stars is valuable to us. We are always striving to improve and provide the best service possible. If you have any specific suggestions or comments, please feel free to share.

2/10 很糟糕

Haleigh

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月11日回覆
Hi Haleigh.Thank you for taking the time to share your feedback with us. We apologize for any inconvenience or disappointment you may have experienced during your stay. We take all feedback seriously and are committed to improving our services. I want to assure you that we are dedicated to providing the highest level of customer service possible. If you could provide us with more details about your experience, we would be happy to investigate further and work towards a resolution. Thank you for your understanding and we hope to have the opportunity to serve you better in the future.

8/10 不錯哦

Daniel

情侶出遊
The property needs more handicap parking close to the front doors!!!!
於 2024 年 4 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月11日回覆
Hi Daniel.Thank you for bringing this to our attention. We understand the importance of providing ample handicap parking near the entrance for easy accessibility. We will certainly look into this matter and strive to make the necessary improvements. Your feedback is greatly appreciated.

10/10 有夠讚

Diane

喜歡:整潔度
於 2024 年 4 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年4月11日回覆
Hi Diane,Thank you for taking the time to share your experience with us. These reviews keep us motivated to continue doing what we are doing, and we are so happy to hear that you had a great time with us here at the Hilton Melbourne. We look forward to welcoming you back in the not-too-distant future!

4/10 不太好

Sheila

不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stains on sheets, dirty carpet, dirty shower. Picked this hotel for the pool and it was not connected to hotel it was in a parking lot next door So out dated, do not recommend
於 2024 年 3 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月3日回覆
Hi Sheila,I am sorry to hear about your experience at our hotel. We strive to provide a clean and comfortable environment for our guests, and it seems we fell short during your stay. We appreciate your feedback regarding the stains on the sheets, dirty carpet, and shower. We will address these issues immediately with our housekeeping team.Regarding the pool, we apologize for any inconvenience caused. We understand that the location of the pool was not as expected, and we appreciate your feedback as we continue to improve our facilities.Again, we are sorry that your experience did not meet your expectations. We hope you will give us another chance to provide a better experience.

8/10 不錯哦

Kamuran

喜歡:員工素質和住宿環境和硬體
不喜歡:整潔度
於 2024 年 3 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年4月3日回覆
Hi Kamuran,Thank you for taking the time to leave us a review. We greatly appreciate your feedback and are always striving to improve our services.

10/10 有夠讚

Jerry

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I had a wonderful time
於 2024 年 3 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年4月3日回覆
Hi Jerry,Thank you so much for your feedback. We are thrilled to hear that you had a wonderful time at the property. We hope to welcome you back very soon.

10/10 有夠讚

Rhoda

於 2024 年 3 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年4月19日回覆
Hi Rhoda.Thank you so much for leaving us a 5 out of 5 rating! We hope to welcome you back soon!

6/10 一般般

brian

喜歡:設施服務
不喜歡:員工素質
Property needs a little TLC. Baseboards coming off, hallways are dark, grout coming off around tiles in shower, safe did not work.
於 2024 年 3 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年3月26日回覆
Hi Brian, Thank you for bringing these issues to our attention. We apologize for any inconvenience you may have experienced. We take your feedback seriously and will address these concerns promptly. We want to ensure our property is in the best condition for our guests.Thank you for your patience and understanding.

10/10 有夠讚

Ci

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年3月26日回覆
Hi Ci,Thank you for taking the time to share your experience with us. These reviews keep us motivated to continue doing what we are doing, and we are so happy to hear that you had a great time with us here at the Hilton Melbourne. We look forward to welcoming you back in the not-too-distant future!

10/10 有夠讚

Yibo

喜歡:整潔度、員工素質和住宿環境和硬體
Generally good
於 2024 年 3 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年3月21日回覆
Dear Yibo,Thank you so much for your 5-star review! We are thrilled to hear that you had a great experience. Your feedback is greatly appreciated and will help us to continue improving our services.Looking forward to serving you again soon!

4/10 不太好

Jessica

家庭旅遊
喜歡:員工素質
不喜歡:整潔度
The room was extremely humid all if our clothes that were in our suitcases were damp. The tin had a mild stench to it. However, our flight was canceled so we had to take a next day flight and stayed the night at city walk Hilton and I have 0 complaints!
於 2024 年 3 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年3月19日回覆
Dear Jessica,I'm sorry to hear about the uncomfortable conditions you experienced during your stay. The humidity and the unpleasant smell you described are certainly not the standard we aim to provide. We appreciate your feedback and will address these issues promptly to ensure they do not recur.

8/10 不錯哦

Enivre

家庭旅遊
喜歡:整潔度、設施服務和住宿環境和硬體
The property was quiet clean, and safe. I didn't like the fact i came in they were out of power for 30 mns straight and i had to wait for a long time and they couldn't even gave discounts
於 2024 年 3 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年3月19日回覆
Dear Enivre,Thank you for sharing your feedback about your recent stay at our property. We're glad to hear that you found our place clean, quiet, and safe.We sincerely apologize for the inconvenience caused by the power outage. We understand how frustrating it can be to wait, especially when you've just arrived. We appreciate your patience and understanding, and we hope to have the opportunity to serve you better in the future.

10/10 有夠讚

Kaliyah

情侶出遊
喜歡:員工素質
不喜歡:整潔度
Room could of been cleaner the roof had water spot and the couch had stains all over it and pillow cases had stains also
於 2024 年 3 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年3月19日回覆
Dear Kaliyah, am truly sorry to hear about the cleanliness issues you encountered in your room. It is our priority to provide a comfortable and clean environment for our guests, and it seems we fell short in this instance. Your feedback about the water spot on the roof, stains on the couch and pillow cases is greatly appreciated and will be addressed immediately with our housekeeping team.We take your comments very seriously and assure you that this is not the standard of service we strive to provide. We hope to have another opportunity to serve you better in the future.

10/10 有夠讚

Patricia

家庭旅遊
Typical Hilton! Good!!
於 2024 年 3 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年3月13日回覆
Dear Patricia,Thank you so much for your feedback! We are thrilled to hear that you enjoyed your stay. We hope to have the pleasure of welcoming you back very soon.

8/10 不錯哦

Chloe

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Ok so my first stay was 5/5 but the reason this stay was 4 stars was because #1. My floor was vibrating at times? I was in room 449 and it felt like I was on an airplane which made me a bit nauseas. It would come and go... #2 the bottom of my the tub in the shower was peeling and I almost cut my foot on it... I would still stay here again those are probably one-off things.
於 2024 年 3 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年3月7日回覆
Dear Chloe,Thank you for taking the time to share your feedback about your recent stay. I'm glad to hear that your first experience with us was a 5/5, but I'm sorry to hear that your most recent stay didn't meet the same standard.Your comfort is our top priority, so I'm concerned to hear about the vibrating floor in room 449. We'll have our maintenance team look into this issue right away. Also, we'll address the peeling tub to ensure it doesn't pose a risk to our guests.Despite these issues, I'm pleased to hear that you would consider staying with us again. We appreciate your understanding that these are likely one-off issues and we look forward to providing you with a 5/5 experience during your next stay.

6/10 一般般

Adam

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Room was not even close to a 350 room A night, poor finish work, cracks all over , grout missing from tiles and tables weren’t clean, nasty balcony with view of nasty roof , room 247 , not well maintained as far as the paint calk and furniture is run down, this is the worst looking room I stayed in for this kind of money. Last time I stayed here the room they gave us was much better, nicer and finished.
於 2024 年 3 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年3月3日回覆
Dear Adam,I'm really sorry to hear about your disappointing experience at our establishment, especially considering your previous satisfactory stay. It's clear that room 247 did not meet the standards we strive for and that you deserve.We take your feedback seriously and will address the issues you've mentioned, including the poor finish work, cleanliness, and overall maintenance. We want to ensure that every room offers a comfortable and pleasant stay for our guests.Thank you for bringing this to our attention. We hope to have the opportunity to provide you with a much better experience in the future.

10/10 有夠讚

Jane

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This property is beautiful and very clean. The restaurant serves a great breakfast. I never had a such a beautiful presentation for breakfast. We love Hilton hotels.
於 2024 年 2 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年3月3日回覆
Hi Jane,Thank you for your kind words about our property and the breakfast at our restaurant. We strive to provide our guests with a memorable experience, and I'm thrilled to hear that we were able to do that for you. We appreciate your loyalty to Hilton hotels and look forward to welcoming you back soon.

8/10 不錯哦

Omah

喜歡:員工素質和住宿環境和硬體
Very upset that room was advertised as having free breakfast when I booked the room. When I got there they did not have-only a breakfast buffet for $16.95
於 2024 年 2 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年2月28日回覆
Dear Omah,I'm truly sorry to hear about the misunderstanding regarding the breakfast during your stay.We strive to provide clear and accurate information about our amenities and services, and I apologize if this was not the case. I understand how frustrating it must have been to expect a complimentary breakfast only to find a paid buffet instead.Your feedback is extremely valuable to us, and I assure you that we will look into this matter to prevent such incidents in the future.Once again, I apologize for any inconvenience caused, and thank you for bringing this to our attention.

8/10 不錯哦

BARBARA

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
Johnny (John) the shuttle bus driver was awesome. Very caring and accommodating to my luggage issue at airport..Jennifer the waitress in restaurant was very friendly and had tge best humor. The cheese burger was one of the best plain burger I've had in a while. Fries were plentiful and good as well. I didn't notice in any other restaurants in immediate area; therefore, the hotel restaurant is only choice. Overall staff was very accommodating but the hotel room need major upgrade. Quite old and run down in some areas.
於 2024 年 2 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年2月28日回覆
Dear Barbara,Thank you so much for taking the time to leave a review. We're thrilled to hear that Johnny and Jennifer made such a positive impact on your experience with us. We pride ourselves on our staff's commitment to excellent service, and it sounds like they really delivered.We're also glad to hear that you enjoyed your meal at our restaurant. We strive to provide a variety of delicious options for our guests, so it's great to hear that our cheeseburger and fries hit the spot.We appreciate your feedback regarding the hotel room. We're always looking for ways to improve, and your comments will be invaluable in helping us do so. We'll be sure to pass your feedback along to the appropriate department for review and action.Thank you again for your review. We hope to have the opportunity to serve you again in the future.

10/10 有夠讚

ALANA

不喜歡:住宿環境和硬體
於 2024 年 2 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年2月23日回覆
Dear Alana, Thank you so much for your feedback. We are so happy that you enjoyed your stay with us. We look forward to welcoming you back soon!

8/10 不錯哦

Rosa

於 2024 年 2 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年3月21日回覆
Dear Rosa,I wanted to take a moment to thank you for taking the time to review us. We appreciate your 4/5 rating!Your feedback is incredibly valuable to us and we're always striving to improve. If you have any specific areas where you think we could do better, please don't hesitate to share. We are committed to providing the best experience possible.Thank you once again for your review.

8/10 不錯哦

Maria

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年2月20日回覆
Dear Maria,Thank you for your review and rating of 8/10. We appreciate your feedback and are glad to know that you had a satisfactory experience. We are always striving to improve, and your input helps us do that. If you have any specific suggestions or comments, we would love to hear them.

10/10 有夠讚

Teresa

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Liked that it was so convenient to restaurants,shuttle to airport, such excellent service! Will go back when in the area.
於 2024 年 2 月住了 1 晚
Brittney Hanner, Front Office Manager 於 2024年2月20日回覆
Dear Teresa,Thank you for your kind words and positive feedback! We're thrilled to hear that you enjoyed the convenience of our location and the excellent service provided. It's wonderful to know that our proximity to restaurants and airport shuttle service added value to your stay. We look forward to welcoming you back when you're in the area again.

6/10 一般般

Troy,Astoria

喜歡:整潔度
於 2024 年 1 月住了 4 晚
Brittney Hanner, Front Office Manager 於 2024年2月20日回覆
Dear Troy,Thank you for taking the time to leave a review. I noticed that you didn't leave any comments. If you have any feedback or suggestions that could help us improve, we would greatly appreciate hearing from you. Your input is valuable to us.

8/10 不錯哦

Chloe

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Bath tub walls needed some more cleaning. Starbucks staff was grumpy and quite rude, clearly didn't want to be there. Lizzie I think... not a great start to my busy work day. Bar staff was awesome though, would still stay again
於 2024 年 2 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年2月16日回覆
Dear Chloe,I want to extend my sincerest apologies for the issues you experienced during your recent stay with us.We take your comments about the cleanliness of the bathtub walls very seriously. Rest assured, we have addressed this with our housekeeping team to ensure that our cleaning standards are consistently met.Regarding your experience at Starbucks, we are truly sorry to hear about the service you received. This is not the level of service we strive to provide, and we will be discussing your feedback with the team to improve our guest interactions.On a brighter note, we are delighted to hear that our bar staff was able to make your experience better. We will be sure to share your kind words with them.We appreciate your willingness to stay with us again despite these issues. We look forward to the opportunity to provide you with an improved experience on your next visit.

10/10 有夠讚

Christina

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Just great!
Great experience. Came here for our 1 year wedding anniversary for the weekend. Very clean and spacious. Service was fast, we had no issues at all. Only thing we found was a hard time finding parking if you came in after a certain time of night. Otherwise it was amazing.
於 2024 年 2 月住了 2 晚
Brittney Hanner, Front Office Manager 於 2024年2月7日回覆
Hi Christina,I'm delighted to hear that you had such a wonderful experience during your 1-year wedding anniversary celebration. It's great to know that you found our place clean, and spacious and that our service met your expectations.I apologize for the inconvenience you experienced with parking during the night. We are constantly working on improving our services and your feedback is valuable to us.Thank you for choosing us for your special occasion. We look forward to welcoming you back in the future.