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克蘭弗瑞酒店的評分

4 out of 5
克蘭弗瑞酒店
324 Burwood Road, Hawthorn, VIC

評論

8.8

有夠讚

10 分，有夠讚；539 則評論中有 258 則" "
8 分，不錯哦；539 則評論中有 229 則" "
6 分，一般般；539 則評論中有 38 則" "
4 分，不太好；539 則評論中有 12 則" "
2 分，很糟糕；539 則評論中有 2 則" "

9.0/10

整潔度

9.0/10

員工素質

8.8/10

設施服務

8.4/10

住宿環境和硬體

8.4/10

環保程度

評論

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
没有早餐不好，房间地板陈旧有损坏，走路有异响。

10/10 有夠讚

Jane

喜歡：員工素質、設施服務和住宿環境和硬體
Excellent local and comfortable beds.
於 2024 年 4 月住了 2 晚
Drayson Bushell 於 2024年4月5日回覆
Hi Jane,Thankyou for taking the time to provide us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 有夠讚

Chris

喜歡：整潔度和住宿環境和硬體
Very good
於 2024 年 3 月住了 1 晚
Drayson 於 2024年3月28日回覆
Thankyou Chris,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again soon.Kind regards,Glenferrie Management

10/10 有夠讚

Jane

喜歡：整潔度、員工素質和住宿環境和硬體
A very comfortable and convenient accommodation to the surrounding area.
於 2024 年 2 月住了 1 晚
Drayson 於 2024年3月20日回覆
Thankyou Jane,We appreciate you providing us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 有夠讚

Dianne

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Gorgeous old pub full of charm with welcoming staff and a great selection of food and beer
於 2024 年 2 月住了 1 晚
Drayson 於 2024年2月12日回覆
Thanks Dianne,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon. Kind regards,Glenferrie Management

10/10 有夠讚

Katherine

喜歡：整潔度、員工素質和住宿環境和硬體
Staff went out of their way to be helpful
於 2024 年 2 月住了 1 晚
Drayson 於 2024年2月12日回覆
Thanks Katherine,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon. Kind regards,Glenferrie Management

10/10 有夠讚

Simon

於 2024 年 1 月住了 1 晚
Drayson 於 2024年3月26日回覆
Hi Simon,Thankyou for taking the time to provide us with your valuable feedback. We hope to see you again soon.Kind regards,Glenferrie Management

10/10 有夠讚

Jann

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2024 年 1 月住了 1 晚
Drayson 於 2024年2月12日回覆
Thanks Jann,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon. Kind regards,Glenferrie Management

4/10 不太好

MUHAMMAD ABUL KALAM

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 2 晚
Drayson 於 2023年12月10日回覆
Hi Muhammad,Thankyou for providing us with your valuable feed back.We would love a little bit more information as to why you have rated your stay with us so poorly.Kind regards,Glenferrie Management

8/10 不錯哦

Carmel

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Limited parking but staff moved their car so I could park overnight. Room 10 was very quiet and spacious.
於 2023 年 11 月住了 1 晚
Drayson 於 2023年12月10日回覆
Hi Carmel,Thankyou for taking the time to provide us with your valuable feedback.Kind regards,Glenferrie Management

8/10 不錯哦

Joy

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Shower above spa difficult for older person t use
於 2023 年 11 月住了 1 晚
Drayson Bushell 於 2023年11月24日回覆
Thanks Joy,We appreciate your valuable feedback.Kind regards,Glenferrie Management

10/10 有夠讚

Greg

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful restoration, quality inclusions, fantastic staff. And great food and atmosphere.
於 2023 年 11 月住了 1 晚
Glenferrie Hotel Management 於 2023年11月5日回覆
Thank you very much Greg! We appreciate the feedback and we are thrilled you enjoyed your stay with us at the here at the Glenferrie. We look forward to hosting you again in the future! kind regards

8/10 不錯哦

Chris

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great location
Good stay, very tidy and spacious (though older style) room. Comfortable bed, large bathroom. Off street parking behind the hotel. Excellent location, close to train station and tram stop, loads of restaurants and cafes. A little noisy as we were on the first floor and Saturday night. Would stay again.
於 2023 年 10 月住了 1 晚
Drayson 於 2023年11月4日回覆
Thanks Chris,We appreciate you taking the time in providing us your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie management

10/10 有夠讚

Thomas

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly staff. Gorgeous room. 10/10
於 2023 年 10 月住了 1 晚
Drayson Bushell 於 2023年10月27日回覆
Thanks Thomas,We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie Management

8/10 不錯哦

Laura

家庭旅遊, 親子旅遊
喜歡：整潔度、員工素質和設施服務
Great location to shops. Parking tight, free but limited. Room was a good size, bed was very comfortable. Older hotel and facilities. Our room had a leaking tap and very noisy mini fridge.
於 2023 年 10 月住了 1 晚
Drayson 於 2023年10月13日回覆
Hi Laura,Thankyou for providing us your valuable feedback. I will look into the issues regarding the leaking tap and noisy bar fridge. I appreciate you letting us know.Kind regards,Glenferrie Management

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Room
Great room, team members most helpful and Curtis.
於 2023 年 10 月住了 2 晚
Drayson 於 2023年10月11日回覆
Thanks Robert,We appreciate you taking the time to provide us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie Management

6/10 一般般

Peter

喜歡：整潔度和員工素質
Needs a bit of work in the bathroom, toilet running and tulle curtains ripped in several places
於 2023 年 10 月住了 2 晚
Drayson 於 2023年10月9日回覆
Thanks Peter,We appreciate you providing us your valuable feedback.Kind regards,Glenferrie Management

10/10 有夠讚

Jane

喜歡：整潔度、員工素質和住宿環境和硬體
Great location
於 2023 年 9 月住了 1 晚
Drayson Bushell 於 2023年9月20日回覆
Thanks Jane,I appreciate you giving the time to provide us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie management

10/10 有夠讚

Asya

喜歡：員工素質和住宿環境和硬體
Great place to stay in Melbourne. Beautiful building with a character
於 2023 年 9 月住了 1 晚
Drayson 於 2023年9月13日回覆
Thanks Asya,We appreciate you providing us with your valuable feedback. we hope to see you again some time soon.Kind regards,Glenferrie Management

10/10 有夠讚

Robert

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚
Drayson 於 2023年9月13日回覆
Thanks Robert, We appreciate you providing us your valuable feedback. We hope to see you again some time soon.Kind regards,Glenferrie Management

10/10 有夠讚

Kelly

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Friendly welcome. Bed really comfortable. Great shower, spacious room, pub for dinner downstairs.
於 2023 年 8 月住了 3 晚
Drayson 於 2023年8月22日回覆
Thanks Kelly,We appreciate you taking the time in providing us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie Management

8/10 不錯哦

Adam

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Close to shops, restaurants and transport. Great area and great location.
於 2023 年 7 月住了 1 晚
Drayson 於 2023年8月10日回覆
Thanks Adam,We appreciate you spending the time in providing us with your valuable feedback.Kind regards,Glenferrie Management

6/10 一般般

Rosa

情侶出遊
喜歡：整潔度和員工素質
Very noisy, you could hear people walking I. The rooms above us and very noisy in the street . The drink glasses on the table as you walked into the room had a fine layer of dust on them. The bed was rather hard and not pleasant to sleep on. A lot of cosmetic work could be done to improve the overall appearance of the bathroom. On an upside the spa was super big and nice to be in.
於 2023 年 8 月住了 1 晚
Drayson 於 2023年8月9日回覆
Thanks Rosa,I appreciate your feedback.Kind regards,Drayson

10/10 有夠讚

Sam

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic place had a pleasant stay, nice cosy rooms very friendly staff. Highly recommend, thanks Glenferrie Hotel!
於 2023 年 8 月住了 3 晚
Glenferrie Hotel Management 於 2023年8月7日回覆
Thanks Sam!We look forward to hosting you again soon.

8/10 不錯哦

Neville

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
All the managment/staff were excellent.
於 2023 年 8 月住了 1 晚
Glenferrie Hotel Management 於 2023年8月7日回覆
Thanks Neville!We look forward to having you back soon!

10/10 有夠讚

Sharon

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Absolutely loved our stay at this beautiful hotel. Staff were absolutely lovely and accomodating. Have booked to stay again.
於 2023 年 8 月住了 1 晚
Glenferrie Hotel Management 於 2023年8月7日回覆
Thanks Sharon.We loved hosting you, and would love to have you back soon!

10/10 有夠讚

Dominika

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Room had a bath
於 2023 年 8 月住了 1 晚
Drayson 於 2023年8月4日回覆
Thanks Dominika, We appreciate you taking the time to provide us with your valuable feedback. We hope to see you again sometime soon. Kind regards,Glenferrie management

10/10 有夠讚

Peter

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Very enjoyable stay
What a pleasure to find a great hotel. I enjoyed my stay and will definitely stay again
於 2023 年 7 月住了 1 晚
Drayson Bushell 於 2023年7月31日回覆
Thanks Peter,We appreciate you taking the time to provide us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie management

10/10 有夠讚

Naomi

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
I really enjoyed the old world charm and friendly service at the Glenferrie hotel.
於 2023 年 7 月住了 1 晚
Drayson Bushell 於 2023年7月31日回覆
Thanks Naomi,We appreciate you taking the time to provide us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie management

10/10 有夠讚

Jane

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Great location
於 2023 年 7 月住了 1 晚
Drayson Bushell 於 2023年7月31日回覆
Thanks Jane,We appreciate you taking the time to provide us with your valuable feedback.We hope to see you again sometime soon.Kind regards,Glenferrie management

8/10 不錯哦

Terence

喜歡：整潔度、員工素質和住宿環境和硬體
Nice old hotel that's been sensitively modernised while keeping interesting features of the old building.
於 2023 年 7 月住了 6 晚
Drayson 於 2023年7月14日回覆
Hi Terence,Thankyou for providing us with your valuable feedback. We hope to see you again soon.Kind regards,Glenferrie Management

8/10 不錯哦

Ray

情侶出遊, 商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
Staff very welcoming and helpful.
於 2023 年 6 月住了 1 晚
Drayson 於 2023年6月17日回覆
Thanks Ray,Glad to hear you enjoyed your stay with us. Thankyou for providing us with your valuable feedback.Kind regards,Glenferrie Management

8/10 不錯哦

Cath

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
Large room with heritage decor, but clean and fresh and comfortable.
於 2023 年 6 月住了 2 晚
Drayson 於 2023年6月13日回覆
Thanks Cath,Glad to hear you enjoyed your stay. Thankyou for providing us with your valuable feedback. We hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 有夠讚

Jane

喜歡：整潔度、員工素質和住宿環境和硬體
A beautiful building with a comfortable bed.
於 2023 年 6 月住了 1 晚
Drayson 於 2023年6月8日回覆
Hi Jane,Thankyou for providing us with your valuable feedback.We hope to see you again.Kind regards,Glenferrie Management

10/10 有夠讚

David

於 2023 年 5 月住了 1 晚
Drayson 於 2023年5月20日回覆
Thankyou David,We appreciate you taking the time to provide your valued feedback.Hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 有夠讚

Bernadette

情侶出遊
喜歡：整潔度、員工素質和設施服務
Great place to stay. Clean. Convenient. Friendly staff. Not the most modern hotel but certainly comfortable. Would stay again.
於 2023 年 4 月住了 3 晚
Drayson 於 2023年5月2日回覆
Thanks Bernadette,We appreciate taking the time in providing us your valuable feedback.We hope to see you again soon.Kind regards,Glenferrie Management

8/10 不錯哦

Ellie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Large rooms. Comfortable bed
於 2023 年 4 月住了 2 晚
Drayson 於 2023年5月18日回覆
Thanks Ellie,We appreciate your feedback. Hope to see you again some time soon.kind regards,Glenferrie Management

10/10 有夠讚

John

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Large room and good furnishings.
於 2023 年 4 月住了 1 晚
Drayson 於 2023年4月17日回覆
Hi John,Thankyou for taking the time in providing us with your valuable feedback.We hope to see you again soon.Kind regards,Glenferrie Management

6/10 一般般

Tessa

親子旅遊
喜歡：員工素質、設施服務和住宿環境和硬體
The room was perfect for us. It is in a great location but being one floor up from the pub was extremely noisy, making it hard to sleep. The hotel offers car parking, however there was none when i arrived. Its hardly a car park and should be worded differently in the details. Prepare to park elsewhere. The room is basic but was fine for what we needed. I just probably wouldnt stay again due to the noise.
於 2023 年 4 月住了 2 晚
Glenferrie Hotel Management 於 2023年4月9日回覆
Hi Tessa,Glad to hear that the room was perfect for you. Whilst we understand that the noise can be a bit of an issue, we are ultimately a busy food and beverage venue in the heart of Hawthorn - especially on the weekends. Upon request, we are always happy to accommodate our guests who are sensitive to such noise by moving them to the top floor. As for the parking, our website clearly states that parking is subject to availability. It is quite unfortunate that we house such a small car park for the amount of guests we accommodate, but we do try our best.We hope that you reconsider and stay with us again in the future.

8/10 不錯哦

Hugh

於 2023 年 4 月住了 1 晚
Drayson 於 2023年4月13日回覆
Thanks Hugh,We appreciate you taking the time to provide us with your valuable feedback.Kind regards,Glenferrie Management

6/10 一般般

Stephen

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
don't expect much sleep
The hotel is pretty clean and a competitive price, but it is way too noisy. The pub and foyer downstairs play loud music until late at night. Their insistence on taking copies of credit cards and id is also a major identity theft risk.
於 2023 年 3 月住了 3 晚
Glenferrie Hotel Management 於 2023年4月9日回覆
Hi Stephen,We are delighted to hear that you enjoyed the cleanliness and price of our hotel rooms.Unfortunately, noise is an unavoidable consequence of being a busy food and beverage venue in the heart of Hawthorn.Where possible and upon request, we are more than happy to move guests who are sensitive to the noise to our top floor.It is a condition of staying at our hotel that a copy of your identification and credit card information is taken upon check in for security purposes. This information is correctly disposed of following your departure so long you are not in breach of the booking agreement form signed on your arrival. We apologise for the misunderstanding, and hope that you reconsider and stay with us again.

10/10 有夠讚

Angelina

喜歡：整潔度、員工素質和住宿環境和硬體
I stayed again to work on the weekend teaching university classes. It was easy to get the sleep I needed to wake up perky. The spa bath with the rainfall shower head was really good for relaxing. The bed was one of the more comfortable ones I have slept in at a hotel. The pillows were divine too. The recent upgrade of rooms was historically subtle but very effective in terms of providing more comfort and a sense of luxury.
於 2023 年 3 月住了 2 晚
Drayson 於 2023年3月20日回覆
Hi Angelina,Thankyou for your feedback. I'm glad to hear that you enjoyed your stay. We hope to see you again sometime soon.Kind regards,Glenferrie Management

10/10 有夠讚

Robert

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great Value
Great Value Team members most helpful and Curtis.
於 2023 年 3 月住了 2 晚
Luke. 於 2023年3月14日回覆
Hi Robert,We're so glad to hear that you enjoyed your stay with us. Thank you for the kind words and we hope to see you again!Kind Regards,Glenferrie Hotel.

10/10 有夠讚

Angelina

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is an extremel pleasant, historic hotel that is in a good location. I like the spa bath in the room and the food in the restaurant downstairs, which you can have brought up via room service is very good.
於 2023 年 3 月住了 3 晚
Drayson 於 2023年3月9日回覆
Hi Angelina,Thankyou for your feedback. We hope to see you again some time soon.Kind regards,Glenferrie Management

8/10 不錯哦

Zhenmin

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Classic building and room conditions, very clean inside out!
Drayson 於 2022年12月30日回覆
Thankyou for taking the time to provide us with your valuable feedback.Kind regards,Glenferrie Management

10/10 有夠讚

Edward van

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Tidy and comfortable with great friendly staff
Drayson 於 2022年12月26日回覆
Thankyou Edward for sending through your feedback. It is greatly appreciated.We hope to see you again.Kind regards,Glenferrie management

10/10 有夠讚

Daniel

於 2022 年 12 月住了 1 晚
Drayson 於 2022年12月14日回覆
Hi Daniel,Thankyou for taking the time to review our Hotel.We hope to see you again some time soon.Kind regards,Glenferrie Management

10/10 有夠讚

Robert

於 2022 年 12 月住了 2 晚
Drayson 於 2022年12月7日回覆
Thanks Robert,I appreciate you providing us feedback. I'm glad to hear you enjoyed your stay with us.Kind regards,Drayson

8/10 不錯哦

Carey

10/10 有夠讚

THERESE

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 11 月住了 1 晚
Drayson 於 2022年12月7日回覆
Thanks Therese,I appreciate you providing us feedback. I'm glad to hear you enjoyed your stay with us.Kind regards,Drayson