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d'primahotel Kualanamu Medan

3.5 star property
Hotel with free parking, in the vicinity of Maimun Palace

Choose dates to view prices

Located near the airport, d'primahotel Kualanamu Medan offers a convenient retreat with an on-site restaurant serving local cuisine and a coffee shop for casual meetups. Enjoy the outdoor pool, children's pool, or coworking spaces while staying connected with free in-room WiFi.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Pool
  • Breakfast available
  • Room service
  • 24/7 front desk
The current price is NT$747
NT$904 total
includes taxes & fees
Dec 22 - Dec 23

Room options

Available filters for rooms
Showing 4 of 4 rooms

View all photos for Superior Double Room

Superior Double Room | Premium bedding, minibar, in-room safe, desk

Superior Double Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Dishwasher
LED TV
Premium bedding
Blackout drapes/curtains
Bidet
Coffee/tea maker
  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Superior Twin Room

Superior Twin Room | Premium bedding, minibar, in-room safe, desk

Superior Twin Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Dishwasher
LED TV
Premium bedding
Blackout drapes/curtains
Bidet
Coffee/tea maker
  • 301 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Family Room

Family Room | Premium bedding, minibar, in-room safe, desk

Family Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Refrigerator
Dishwasher
LED TV
Premium bedding
Blackout drapes/curtains
Bidet
Coffee/tea maker
  • 323 sq ft
  • Sleeps 4
  • 4 Twin Beds

View all photos for Deluxe Double Room

Premium bedding, minibar, in-room safe, desk

Deluxe Double Room

Highlights

Air conditioning
Refrigerator
Dishwasher
LED TV
Premium bedding
Blackout drapes/curtains
Bidet
Coffee/tea maker
  • 323 sq ft
  • Sleeps 2
  • 1 Double Bed
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About the neighborhood

Map
Jl. Arteri Kualanamu, Tumpatan Nibung, Batang kuis, Medan, Sumatera Utara, 20552

What's nearby

  • Medan Mall - 22 min drive - 21.3 km
  • Great Mosque of Medan - 22 min drive - 20.9 km
  • Grand City Hall - 22 min drive - 22.8 km
  • Maimun Palace - 23 min drive - 21.3 km
  • Sun Plaza - 23 min drive - 23.9 km

Getting around

  • Bandara Kualanamu Station - 9 min drive
  • Medan (KNO-Kuala Namu Intl.) - 6 min drive

Restaurants

  • ‪Bakso Amat Kualanamu - ‬7 min drive
  • ‪PappaRich - ‬5 min walk
  • ‪KFC - ‬5 min walk
  • ‪D' Raja Coffee - ‬5 min walk
  • ‪Alam Kuphie - ‬6 min drive

About this property

d'primahotel Kualanamu Medan

Hotel near the airport
At d'primahotel Kualanamu Medan, you can look forward to a free roundtrip airport shuttle, a coffee shop/cafe, and dry cleaning/laundry services. The on-site restaurant offers breakfast, lunch, and dinner. In addition to a bar and a business center, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool and a children's pool
  • Free self parking
  • Local cuisine breakfast (surcharge), a 24-hour front desk, and luggage storage
  • Concierge services, 5 meeting rooms, and free newspapers
Room features
All 140 rooms have comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like free WiFi and air conditioning.
Extra amenities include:
  • Bathrooms with showers and bidets
  • 43-inch LED TVs with cable channels
  • Refrigerators, dishwashers, and electric kettles

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  • Free airport shuttle
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  • Free WiFi
7.2 out of 10, Good, 17 reviews
The price is NT$436
NT$527 total
includes taxes & fees
Dec 1 - Dec 2
Crew Express Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle at scheduled times
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 6:00 AM to 9:00 AM for a fee: IDR 110,000 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Children's pool
  • Outdoor pool

Family friendly

  • Children's pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • 5 meeting rooms
  • Business center
  • Coworking space

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer (on request)
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • 43-inch LED TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dishwasher
  • Electric kettle
  • Free bottled water
  • Minibar
  • Refrigerator
  • Restaurant dining guides

More

  • Air conditioning
  • Desk
  • Electrical adapters
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for local cuisine breakfast: approximately IDR 110000 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, and a security system

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Prime Plaza Hotel Kualanamu
Prime Plaza Kualanamu Medan
Prime Plaza Kualanamu
Prime Plaza Hotel Kualanamu
Prime Plaza Hotel Kualanamu Medan
d'primahotel Kualanamu Medan Hotel
d'primahotel Kualanamu Medan Medan
d'primahotel Kualanamu Medan Hotel Medan

Frequently asked questions

Does d'primahotel Kualanamu Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

How much does it cost to stay at d'primahotel Kualanamu Medan?

As of 2025/11/30, prices found for a 1-night stay for 2 adults at d'primahotel Kualanamu Medan on 2025/12/22 start from NT$747, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is d'primahotel Kualanamu Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property.

What time is check-in at d'primahotel Kualanamu Medan?

Check-in start time: 2:00 PM; Check-in end time: 10:00 PM. After-hours check-in is not available.

What time is check-out at d'primahotel Kualanamu Medan?

Check-out is at noon.

Does d'primahotel Kualanamu Medan provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs at scheduled times.

Where is d'primahotel Kualanamu Medan located?

Situated near the airport, this hotel is within 16 mi (25 km) of Maimun Palace, Great Mosque of Medan, and Sun Plaza.

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Reviews

d'primahotel Kualanamu Medan Reviews

8.8

Excellent

9.0

Cleanliness

6.2

Location

9.0

Staff & service

8.6

Eco-friendliness

8.6

Property conditions & facilities
Rating 10 - Excellent. 43 out of 74 reviews
Rating 8 - Good. 20 out of 74 reviews
Rating 6 - Okay. 8 out of 74 reviews
Rating 4 - Poor. 2 out of 74 reviews
Rating 2 - Terrible. 1 out of 74 reviews

Reviews

10/10 Excellent

Nazaruddin

Liked: Cleanliness, amenities, property conditions & facilities
Wonderful
Stayed 1 night in Nov 2025

10/10 Excellent

Tyler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property near area Teguh at the front desk was very helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were amazing and i felt comfortable
Stayed 1 night in Mar 2025

8/10 Good

Colin

Liked: Cleanliness, staff & service, amenities
Excellent accommodation option close to airport. Free shuttle service. Very clean with affordable dining available. Highly recommended
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place
Stayed 1 night in Nov 2023

10/10 Excellent

Timbul

Liked: Cleanliness, staff & service, property conditions & facilities
Queit place and clean hotel
Stayed 2 nights in Oct 2024

10/10 Excellent

Neil

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very modern clean and priced well
Stayed 1 night in Feb 2025

10/10 Excellent

Timbul

Liked: Amenities
Nuce and clean
Stayed 1 night in Jun 2025

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent large clean quiet room. Breakfast was fantastic
Stayed 1 night in Sep 2024

10/10 Excellent

SHOMA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good
Stayed 4 nights in Aug 2025

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities
Overall good . Free Shuttle Bus to and from airport
Stayed 2 nights in Mar 2025

6/10 Okay

Richard

Great location for the airport and the free airport transfer was super efficient! Room was very basic and only two small bottles of water provided (when I asked for extra, they refused.) I also noticed the bath towels were old and had stains on them.
Stayed 1 night in Jul 2025

8/10 Good

Chelsea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was great for a quick stay from the airport. It was easy and friendly airport pickup and check-in. The breakfast buffet was pretty good. The room was clean and quiet. Overall, great place to stay!
Stayed 1 night in Jun 2022

10/10 Excellent

Timbul

Liked: Amenities
Queit and safe place also clean
Stayed 7 nights in Oct 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

D'Prima Hotel- great for Medan airport

Great hotel 5 minutes from the airport. Excellent stay. Clean and lovely rooms. Nice restaurant. Free shuttle to the airport although it only runs every couple of hours. You can pay a small fee
Stayed 1 night in Jun 2024

10/10 Excellent

Timbul

Liked: Cleanliness, staff & service, property conditions & facilities
Queit and clean and safe
Stayed 4 nights in Sep 2024

6/10 Okay

Clifford

Disliked: Property conditions & facilities
Close to airport. Free shuttle. Adequate TV channels.

8/10 Good

Tami

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Pleased with our quick stay at the Prime Plaza

We stayed one night at the Prime Plaza. They transported the four of us and our three surfboard bags to and from the hotel in a van for a decent price. The hotel room was clean had everything we needed. We had four twin beds. The restaurant had good service and food.
Stayed 1 night in May 2023

10/10 Excellent

Grant

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Clean Rooms and Amazing Staff

My family and I have stayed at the D’prima Hotel 5 times and we keep coming back for the fantastic staff. The hotel is conveniently located near the airport and the rooms are perfect for big families like ours. What really sets this hotel apart is the amazing staff. Every single person, from the shuttle driver to the bellhop and restaurant servers to the front desk, is incredibly kind and helpful. They always go out of their way to make our stay comfortable. We've had some stressful trips with six kids and a lot of luggage, but the staff made it all so easy for us. If you're in Medan and need a place near the airport, I highly recommend staying here. The rooms are simple and clean, and the staff is simply amazing.
Stayed 1 night in Jun 2024

10/10 Excellent

Pamela

Liked: Cleanliness, staff & service, amenities
Stayed here one night before an early flight. It is only a 5 minute taxi ride to the airport. The hotel has a free shuttle but it only goes once every two hours so unless your flight coincides with the timing it's not much use. The hotel is very modern with all the facilities you would expect. Rooms are fairly small but clean and nicely furnished and for a short stay are absolutely fine. One thing I have never come across in a hotel before is the piped music played in the corridors - you could actually hear it from inside the room, only faintly but enough to be annoying! It did turn off around 10pm but then came back on at 6am.

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort

Decent hotel for airport transfer

We stayed here because we had an early flight, it worked out with their shuttle timings and packed lunches, but if we had an off-hour flight, I don't think they are flexible to accommodate your needs. The disappointing part came with the room. We expected four twin beds as indicated with the booking and shown in the photo, but it turned out we had 2 twin beds with two floor mattresses. Furthermore we weren't provided shampoo etc, but were too tired to bother asking for them at 1am.
Stayed 1 night in Feb 2018

6/10 Okay

Alayna

Liked: Staff & service
Disliked: Cleanliness
It was alright. Bathroom was dirty when I went in - there was a big ball of hair in the toilet and also all of the towels were stained. Bed and room was fine. Gym was really small but had the basic requirements, except the AC was off when we went in so we had to turn it on ourselves. Airport shuttle that goes every two hours was quick and easy, but it’s a bit annoying that it’s every two hours instead of one.
Stayed 1 night in Aug 2022

8/10 Good

Theresa

Liked: Cleanliness, amenities, property conditions & facilities
The hotel is conveniently located just 10 minutes from the airport, and the free shuttle service was a great bonus. The room was clean and comfortable, ideal for a short stay before or after a flight. Breakfast could be improved. There wasn’t much of a Western selection, and dishes were rarely refilled. The restaurant was quiet in the evening, though the food itself was fine.
Stayed 1 night in Sep 2025

10/10 Excellent

naomi

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel de proche de l’aéroport, personnel accueillant, le bain de puscine fut agréable après le vol...
Stayed 1 night in Jul 2025

10/10 Excellent

Tanja

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Sehr schönes Hotel in unmittelbarer Nähe zum Flughafen
Stayed 1 night in Jun 2025