Does J Hotel Medan have a pool?

Yes, this property has an outdoor pool and a children's pool.

Is J Hotel Medan pet-friendly?

No, pets are not allowed at this property.

How much is parking at J Hotel Medan?

Self parking and valet parking are free at this property.

What time is check-in at J Hotel Medan?

Check-in start time: 2 PM; Check-in end time: 11:30 PM.

Does J Hotel Medan provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of IDR 200000 per room applies.

Where is J Hotel Medan located?

This family-friendly Medan hotel is within 1 mi (2 km) of Plaza Medan Fair, Sun Plaza, and Sri Mariamman Temple. Rahmat International Wildlife Museum & Gallery and Grand City Hall are also within 2 mi (3 km). Medan Station is 22 minutes by foot.

J Hotel Medan Reviews, Deals & Photos 2025

4/10 Poor

Verified traveler

2014/12/17

Disliked: Cleanliness, property conditions & facilities, room comfort

i m not satisfied

the hotel unable to provide me room eventhough i booked online 2 months ago. i show the iltenery form airasiago but still they never trust us. i was waited for > 30mins.

10/10 Excellent

James, Australia

2021/1/8

Liked: Cleanliness, staff & service, amenities, property conditions & facilities

Best Hotel in its budget I like staying in this hotel. Nice Interior, Clean, Comfy and I get all with affordable price. It is centrally located in Medan. Staff are friendly and will guide you for anything from local travel to food. Easy to get taxi, near Plaza Medan Fair and also near medanese culinary.

Stayed 1 night in Jun 2019

6/10 Okay

Verified traveler

2019/4/12

Liked: Staff & service

Disliked: Cleanliness, amenities, property conditions & facilities

I dont like because that building has been renovation and we did not have breakfast

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

2019/1/25

la chambre est petite, pas d'eau chaude. personnel agréable. lors du check up, ils nous réclament 100 000 roupies car le drap est taché (c'est le prix de 10 kg de linge dans une laverie) ma sacoche a un peu déteint. après discussion nous ne payons pas. ils sont moins regardants sur les taches sur le mur. c'est dommage car notre appréciation était bonne et cela nous a contrariés

Stayed 3 nights in Jan 2019

6/10 Okay

stan

2019/1/4

Liked: Staff & service

Very few guests, Rooms were dirty. One one of the nights, I was the only guest there at the hotel. BUt reception was always helpful and called Grab for me to go to places because my phone couldn't install Grab having a Windows phone.

Stayed 10 nights in Dec 2018

6/10 Okay

Verified traveler

2018/12/3

Liked: Staff & service

on December 28, 2018 my son had lost a bag containing RM 178.00 cash in room 107

Stayed 2 nights in Nov 2018

8/10 Good

khin

2018/10/12

Liked: Staff & service, property conditions & facilities, room comfort

Overall conditions of j hotel are resonable with the price, hotel staffs are friendly and very helpful. Very very very difficult to find money changer in this city,no money changer even in 5 stet hotel, the money changer where I changed accepted 100$ note only, 10$,20$ notes were rejected, it is unbelievable.

Stayed 2 nights in Oct 2018

6/10 Okay

sarah k

2018/1/17

Liked: Staff & service, room comfort

Disliked: Cleanliness, property conditions & facilities

OK hotel for a good price

I liked the location- just a short walk to a huge bazaar and many restaurants. The staff was very kind and the manager had good English, tho the rest of the staff did not. Overall, the hotel was just kind of dingy.

Stayed 3 nights in Jan 2018

6/10 Okay

peng

2018/1/6

Stayed 1 night in Jan 2018

4/10 Poor

ET, Jakarta

2017/11/28

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

not too happy

Stayed 1 night in Nov 2017

8/10 Good

Geoffrey

2017/1/30

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

10/10 Excellent

Nurul, KL

2016/11/9

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Worth every penny.

Arrived at the hotel earlier that the check in time but the staffs were very accommodating. They allowed us to check in earlier and even showed us the vacant rooms for us to choose. Located in the middle of the town, it's very easy to go anywhere. We used applications such as grab car and go car throughout our stay and we didn't have to wait long to get a driver. There are many motorcycle trishaws available at the end of the road but be careful as they tend to quote unreasonable price especially if you are a foreigner. The facilities were fairly good for a budget hotel. The staffs were very helpful. The breakfast was decent. Enough for us to get by until lunch time... If you want variety, there are many restaurants nearby as well. It's also walking distance to Medan fair plaza which also has carrefour in it so you can get almost everything that you need without having to travel far. Overall I had a very good experience staying here and if you're looking for a decent budget hotel with a great location and good services, I would strongly recommend this hotel.

8/10 Good

Verified traveler

2015/5/8

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Keep it up

Short stay, wonderful staff, can improve on breakfast

4/10 Poor

Verified traveler

2014/8/14

Disliked: Cleanliness, property conditions & facilities, room comfort

6/10 Okay

Saphira, Indonesia

2014/5/19

Hotel was full- free upgrade received

I had to make a same-day booking as we had to travel to Medan with short notice for medical reasons. When we arrived in the evening we were told the hotel was full. We received a free upgrade to stay at the Asian International hotel (4*) next door. We were happy about this upgrade. I can't say anything about the J hotel as we didn't stay there.

2/10 Terrible

Laj, Australia

2014/5/2

Disliked: Property conditions & facilities, room comfort

NO HOT WATER

We had booked on Hotels.com for 2 nights. On arrival I checked the room only to find it very small, with an even smaller bathroom, and most importantly NO HOT WATER. When I said that was unacceptable, the staff initial response was to ask where we had seen it written that we would get jot water. I explained that as it is a new hotel in a major Indonesian city we assumed that we would get hot water to shower with. We were getting ready to book into another hotel, and just forfeit our 2 days rent prepaid. BUT, then we water told that we would be upgraded to their sister hotel The ASEAN International hotel. This ended up being a nice big room, with hot water and air con ,and TV and tea making facilities. So, in the end we had a nice stay at the ASEAN, but not at the J Hotel.

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