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Hermes Palace Hotel Medan

Hotel in Medan with free valet parking and a fitness center

Choose dates to view prices

Where to?

Dates

August 2025

September 2025

Enjoy a meal with a city view from our dining area, featuring a buffet with green banana leaves and a variety of dishes.

Experience the vibrant city from our high-rise hotel with stunning views of the surrounding area.

Guests can relax in the lobby's seating area, featuring a sofa and a bench, surrounded by a mix of modern and classic chairs.

Welcome to our lobby, featuring a spacious area with a polished floor, digital screen, and sleek elevator.

Relax in a shaded outdoor space with comfortable seating and lush greenery.

Overview
Rooms
Location
Policies

Popular amenities

Bar
Gym
Laundry
Room service
Housekeeping
24/7 front desk

NT$1,113 total

includes taxes & fees

Aug 1 - Aug 2

Room options

Check availability for these dates

Tonight

Tomorrow

All rooms

1 bed

2 beds

Showing 10 of 10 rooms

Junior Suite | Premium bedding, minibar, in-room safe, desk

Junior Suite

Highlights

Air conditioning

Connecting rooms available

Refrigerator

LCD TV

Ceiling fan

Premium bedding

Hair dryer

Shower/tub combination

11.49 Ping (38 square meters)
Sleeps 3
1 King Bed OR 2 Twin Beds

Deluxe Room | Premium bedding, minibar, in-room safe, desk

Deluxe Room

Highlights

Air conditioning

Connecting rooms available

Refrigerator

LCD TV

Ceiling fan

Premium bedding

Hair dryer

Shower/tub combination

7.25 Ping (24 square meters)
Sleeps 3
1 King Bed OR 2 Twin Beds

Superior Room | View from room

Superior Room

Highlights

Air conditioning

Connecting rooms available

Refrigerator

LCD TV

Ceiling fan

Premium bedding

Hair dryer

Shower/tub combination

6.66 Ping (22 square meters)
Sleeps 3
1 King Bed OR 2 Twin Beds

Suite | Premium bedding, minibar, in-room safe, desk

Suite

Highlights

Air conditioning

Connecting rooms available

Refrigerator

LCD TV

Premium bedding

Separate bedroom

Ceiling fan

Hair dryer

Sleeps 3
1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Highlights

Air conditioning

Connecting rooms available

Refrigerator

LCD TV

Ceiling fan

Premium bedding

Hair dryer

Shower/tub combination

6.66 Ping (22 square meters)
Sleeps 3
1 King Bed OR 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Junior Suite

Sleeps 2
1 King Bed OR 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Suite

Sleeps 2
1 King Bed

Premium bedding, minibar, in-room safe, desk

Standard Twin Room

Sleeps 2
2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Superior Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

Premium bedding, minibar, in-room safe, desk

Deluxe Room

Sleeps 2
1 Double Bed OR 2 Twin Beds

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About the neighborhood

Jl. Pemuda No. 22, Medan, North Sumatra, 20151

What's nearby

Maimun Palace - 10 min walk - 0.9 km
Medan Mall - 12 min walk - 1.1 km
Great Mosque of Medan - 14 min walk - 1.2 km
Sun Plaza - 14 min walk - 1.2 km
Grand City Hall - 14 min walk - 1.2 km

Getting around

Medan Station - 16 min walk
Medan (KNO-Kuala Namu Intl.) - 46 min drive

Restaurants

‪Rumah Makan Tabona - ‬1 min walk
‪Wajir Seafood - ‬2 min walk
‪Pecel Lele Mbak Bolek - ‬3 min walk
‪Nasi Goreng Pandu - ‬5 min walk
‪Miramar Restaurant - ‬2 min walk

About this property

Hermes Palace Hotel Medan

Hotel near the airport

At Hermes Palace Hotel Medan, you can look forward to an airport shuttle, a terrace, and a coffee shop/cafe. The on-site Indonesian cuisine bistro, Sirocco, offers breakfast, lunch, dinner, and happy hour. In addition to a garden and dry cleaning/laundry services, guests can connect to free in-room WiFi.

You'll also enjoy the following perks during your stay:

Free self parking, valet parking, and extended parking
Free train station pick-up, a front-desk safe, and free newspapers
Tour/ticket assistance, concierge services, and luggage storage

Room features

All 106 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and air conditioning.

Other conveniences in all rooms include:

Bathrooms with shower/tub combinations and free toiletries
LCD TVs with premium channels
Refrigerators, coffee/tea makers, and ceiling fans

Languages

English, Indonesian

Similar properties

Outdoor pool

Pool
Hot Tub
Spa
Kids pool

NT$2,605 total

includes taxes & fees

Aug 2 - Aug 3

Property amenities

Internet

Available in all rooms: Free WiFi
Available in some public areas: Free WiFi

Parking and transportation

24-hour airport pick-up shuttle on request for a surcharge
Free train station pick-up shuttle
Free extended parking on site
Free valet parking on site

Food and drink

A bar/lounge
A coffee shop/cafe
A restaurant
Snack bar/deli

Restaurants on site

Hermes Coffee
Sirocco

Things to do

Gym
TV in common areas

Family friendly

In-room refrigerator
Laundry facilities
Snack bar/deli

Conveniences

24-hour front desk
Free newspapers in lobby
Laundry facilities
Luggage storage
Safe at front desk

Guest services

Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance

Business services

2,982 square feet of conference space
24-hour business center
Computer station
Meeting rooms

Outdoors

Garden
Terrace

Accessibility

If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Elevator
Wheelchair accessible (may have limitations)
Wheelchair-accessible registration desk

More

Built in 2010
Designated smoking areas

Room amenities

Bedroom

Premium bedding

Bathroom

Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Slippers
Towels provided

Entertainment

LCD TV with premium cable channels

Food and drink

24-hour room service
Coffee/tea maker
Free bottled water
Minibar
Refrigerator

More

Air conditioning
Ceiling fan
Connecting rooms available
Desk
Free daily newspapers
Iron/ironing board on request
Laptop-compatible safe
Phone
Safe

Policies

Check-in

Check-in start time: 1:00 PM; Check-in end time: midnight

Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Rollaway/extra beds are available for IDR 250000 per night

Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

Deposit: IDR 300000 per night

We have included all charges provided to us by the property.

Optional extras

Airport shuttle fee: IDR 150000 per person
Rollaway bed fee: IDR 250000 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy

Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges

Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed

This property accepts credit cards, debit cards, and cash

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Hermes Palace

Hermes Palace Hotel

Hermes Palace Hotel Medan

Hermes Palace Medan

Hotel Hermes Palace

Palace Hermes

Hermes Palace Hotel Medan Managed Bencoolen

Hermes Palace Hotel Managed Bencoolen

Hermes Palace Medan Managed Bencoolen

Hermes Palace Managed Bencoolen

Hermes Palace Medan Medan

Hermes Palace Hotel Medan Hotel

Hermes Palace Hotel Medan Medan

Hermes Palace Hotel Medan Hotel Medan

Frequently asked questions

Is Hermes Palace Hotel Medan pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hermes Palace Hotel Medan?

As of 2025/7/31, prices found for a 1-night stay for 2 adults at Hermes Palace Hotel Medan on 2025/8/1 start from NT$919, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hermes Palace Hotel Medan?

Self parking and valet parking are free at this property.

What time is check-in at Hermes Palace Hotel Medan?

Check-in start time: 1:00 PM; Check-in end time: midnight. After-hours check-in is not available.

What time is check-out at Hermes Palace Hotel Medan?

Check-out is at noon.

Does Hermes Palace Hotel Medan provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 150000 per person applies.

Where is Hermes Palace Hotel Medan located?

Situated near the airport, this hotel is within a 15-minute walk of Tjong A Fie's Mansion, Vihara Borobudur, and Maimun Palace. Medan Mall and Sri Mariamman Temple are also within 1 mi (2 km). Medan Station is 16 minutes by foot.

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Hermes Palace Hotel Medan Reviews

6.6

6.8/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

6.4/10

Property conditions & facilities

7.0/10

Eco-friendliness

8/10 Good

Vannan

2024/10/2

Liked: Staff & service, amenities, property conditions & facilities

There were mosquitos at the lobby area. Other than that it was fantastic, the Conceige were fantastic

Stayed 2 nights in Sep 2024

6/10 Okay

Ahmed

2025/4/26

Disliked: Property conditions & facilities

The property need a serious renovation, Aircone capacity didn’t fits the room size which makes it really long time to cool the room….toilet seats cover was loose which was really annoying…head shover wasn’t adjustable….breakfast buffet was all the same for the whole week which is a disappointment…

Stayed 3 nights in Apr 2025

4/10 Poor

Ahmed

2025/4/26

Disliked: Property conditions & facilities

The property need a serious renovation, Aircone capacity didn’t fits the room size which makes it really long time to cool the room….toilet seats cover was loose which was really annoying…head shover wasn’t adjustable….breakfast buffet was all the same for the whole week which is a disappointment…

Stayed 4 nights in Apr 2025

8/10 Good

Zinal Abadin

2023/9/3

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 2 nights in Aug 2023

4/10 Poor

Verified traveler

2021/4/22

Disliked: Cleanliness, staff & service, property conditions & facilities

The front desk lady was terrible!! Never again 😡

Stayed 7 nights in Apr 2021

8/10 Good

Suwarno

2020/11/5

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Nov 2020

10/10 Excellent

Mohd

2020/3/12

Liked: Cleanliness, staff & service

Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveler

2020/3/6

Disliked: Cleanliness, staff & service, property conditions & facilities

Not clean enoght and services check in very very slow

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

2020/2/29

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stayed 1 night in Feb 2020

8/10 Good

Verified traveler

2019/5/1

Liked: Cleanliness, staff & service, amenities

Stayed 2 nights in Apr 2019

6/10 Okay

Verified traveler

2019/4/22

Rooms were clean but for a 4 star motel you couldn’t flush toilet paper down toilet and the service to fix it the man was rude. Reception desk very friendly. Fridge didn’t work and no safe 😢

Stayed 1 night in Apr 2019

8/10 Good

Verified traveler

2019/2/4

Stayed 2 nights in Jan 2019

2/10 Terrible

Jonathan

2018/9/12

Disliked: Cleanliness, property conditions & facilities

Don't stay here.

Stayed 2 nights in Sep 2018

4/10 Poor

YENITA SANJAYA

2018/5/2

Disliked: Property conditions & facilities, room comfort

10/10 Excellent

Hasrizal

2018/4/27

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Kamarnya bersih rapih

Bagus dan nyaman

6/10 Okay

Verified traveler

2017/12/3

Liked: Cleanliness

体验比较一般

Stayed 3 nights in Nov 2017

2/10 Terrible

Ikhsan Dwi

2017/6/29

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

poor service and bad service. hotel crazy. lol

Stayed 1 night in Jun 2017

6/10 Okay

Muchtaruddin

2017/5/29

Liked: Room comfort

4/10 Poor

diana

2017/3/21

Liked: Room comfort

Disliked: Staff & service, property conditions & facilities

Close to everywhere but very bad services

First we got there and wanted to check in, receptionist was not smiling. So we got impressions that they're not friendly. Once we got to our room, carpet was dirty, there was not any towel, and our bathroom's ceiling was leaking. So we had to ask for someone to check it. There was not any good intention from the hotel to move us to another room. It took them around 20-30minutes to fix the leaking, which it should be done BEFORE they checked guest into that room. When we asked the room boy for bath towel and face towel, he replied that we dont get face towel because we stay at standard room, face towel only for guest that stay at deluxe room. Friday night, live music from their restaurant at upper level couls be heard from our room and it stopped at 11PM. Smoking guest at the non-smoking area in the restaurant and none of the staffs seem like bother to say something to them. Until I asked one of the staffs to warn them because it's so annoying.

8/10 Good

Verified traveler

2017/1/5

Liked: Staff & service

Bra läge

+Mitt i staden och nära till köpcentrum -Ingen pool för att svalka sig -högt pris

6/10 Okay

Eunice, Singapore

2016/12/25

Liked: Staff & service

Disliked: Cleanliness, property conditions & facilities, room comfort

Excellent service

Stayed 5 nights in this hotel for visiting relatives and friends. Nice location as very near relatives house & town centre. The staff were very kind, polite & helpful. The concept of the hotel is very good as breakfast served at roof top but the staff at cooking counter during breakfast doesn't know how to cook as we were served very oily but cold sausages & yucky omellette. Quite disappointed with the cleanliness of the room as the blanket smells, carpet looks like never been vacuum before, towels were old, shower head was about to fall of & full of stain.

8/10 Good

Stacey

2016/12/21

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel on Jalan Permuda

Nice clean hotel with friendly English speaking staff. The room was very spacious and had an incredible view - the only drawback was the sun would heat it up during the day but the aircon helped cool it down. Food was good and there is a functioning restaurant on the terrace. The views were awesome from the terrace. Breakfast was good too. The one drawback of this hotel is its location on Jalan Permuda. There's pretty much nothing else around the area unless you walk a few blocks to the north. Good value for money though!

6/10 Okay

Verified traveler

2016/12/1

Liked: Cleanliness, property conditions & facilities

8/10 Good

Fahri, KL

2016/8/29

Liked: Property conditions & facilities, room comfort

Good Location

Would stay their again

6/10 Okay

Verified traveler

2016/8/3

Nyaman

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