Find Hotels with a Pool in Maugersbury

"There was no spa pool, tried to make a booking before our stay for a massage, was sent a message staying our request was waitlisted? When arrived at the hotel we were told there was no availability for massages on any of the 3 days we were staying so in my opinion little point in calling yourself a spa hotel if you have 1 part time person available to do massages "

"Cannot find fault with the room or the bed - it was very comfortable indeed and decorated beautifully - "

"Dinner was very good. "

"Stayed at your hotel for the first time so we could visit friends & family in the area. We had a lovely stay and all the staff were very pleasant and helpful. Will definately stay with you again in the future."

"The was clean, the bed was bad we had double room. One side of the bed was sink/broken so uncomfortable. Tried to call room service no one answered, call reception and transfer the call still no one answered. So have to go ordered at restaurant for room service and staff argue that never hear the phone ringing (we tried for an hour) "

"Room was clean"

"Don’t come if you’re a family. Came last night and the restaurant doesn’t cater for children. Paid for a meal which my daughter couldn’t eat as it was over seasoned for adults then got asked for a tip. Then left our swimming stuff in the room by mistake came back to collect but as ‘after three’ apparently no one in the hotel can access the area or tell me if it’s been found. Poor communication and no attempt to assist from the staff. Be aware the pool and spa are extra with limited access time for children. Clearly focused on trying to be a ‘boutique’ Spa hotel and is in no way family focused. "

"Grounds were beautiful, the staff were welcoming and we found the whole experience very relaxing."

"We stayed in one of the lakeside rooms which had a beautiful view. Room was slightly cold because of this but reception did provide us with an extra heater. It was my husbands birthday so they provided a gift and prosecco which was lovely. Food was great, lovely staff and clean hotel. Book ahead for the spa to avoid disappointment. "