Doubletree Hilton at Cheltenham is fabulous for family trip where I ever experienced with. The staffs were very helpful for everything even I requested so much to suit for the elderly, such as shower bathroom etc. I would highly recommend the Hilton at Cheltenham for everyone.
MAN CHI
於 2023 年 3 月住了 2 晚
8/10 不錯哦
Laam Ting Cherry
商務旅客
2023 年 3 月 3 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice stay but room is small
Laam Ting Cherry
於 2023 年 2 月住了 1 晚
8/10 不錯哦
MAN CHI
家庭旅遊
2023 年 2 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Love to stay again
Service is good, room is tidy and comfort and the staffs are helpful. Love to stay again.
MAN CHI
於 2023 年 2 月住了 3 晚
8/10 不錯哦
真實旅客
2019 年 5 月 1 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
不錯
房間比較細,但整體ok, welcome cookies 很好吃
真實旅客
於 2019 年 4 月住了 1 晚
10/10 有夠讚
Sabrina
家庭旅遊
2025 年 7 月 15 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a lovely night at this hotel when attending one night at the 2000 Trees festival nearby. The girl at front desk was very friendly and helpful. We used the gym, pool, sauna and steam rooms. All were very clean. Our room was soa ious enough for 3 adults. The air con was very welcome in the 30 degree heat outside and the beds were super comfy. We would not hesitate to come back.
Sabrina
於 2025 年 7 月住了 1 晚
8/10 不錯哦
Amaka
2025 年 7 月 11 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Ameneties (gym and Pool), Pretty and peaceful envirnoment, comfy bed but no lift
Amaka
於 2025 年 7 月住了 1 晚
6/10 一般般
Lisa
情侶出遊
2025 年 7 月 7 日
Stuffy room but sit on too fierce sadly. Pillows very squishy & uncomfortable
Lisa
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Laura
2025 年 6 月 28 日
Laura
於 2025 年 6 月住了 1 晚
6/10 一般般
John
情侶出遊
2025 年 6 月 23 日
喜歡:整潔度和住宿環境和硬體
Staff were friendly and helpful.
Community rooms were spacious and decor good.
Bedroom and en suite both cramped and offering insufficient hanging space for clothes, towels, etc.
Breakfast quality poor
Evening meal menu had insufficient choice, and food quality only average.
John
於 2025 年 6 月住了 4 晚
8/10 不錯哦
Glenn
家庭旅遊
2025 年 6 月 8 日
喜歡:整潔度、員工素質和設施服務
There was a musty smell in the passageway leading to our room . Suspect more air circulation needed to eliminate the odour. Otherwise enjoyed the stay.
Glenn
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Babette
2025 年 6 月 6 日
Babette
於 2025 年 6 月住了 4 晚
6/10 一般般
Maria
2025 年 6 月 2 日
Disappointed with the spa, to much bleach, havy to breath.
Bar run out of a lot items
Maria
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Babu
2025 年 6 月 2 日
Babu
於 2025 年 6 月住了 1 晚
8/10 不錯哦
Taiyyibah
商務旅客
2025 年 5 月 28 日
喜歡:整潔度、設施服務和住宿環境和硬體
I loked the facility overall. It was quiet and peaceful
Taiyyibah
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Quentin
情侶出遊
2025 年 5 月 9 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
With a lake and stream and woodland. I enjoyed hearing the Tawny Owls hooting just behind the hotel, and seeing the Grey Wagtails taking food to their nest by the lake. The staff were friendly and helpful. Good to have electric vehicle charging on site too!
Quentin
於 2025 年 5 月住了 2 晚
8/10 不錯哦
Lynn
情侶出遊
2025 年 5 月 2 日
喜歡:整潔度、設施服務和住宿環境和硬體
Room was comfortable.
Breakfast was good plenty of choice lovely outlook from restaurant
Lynn
於 2025 年 4 月住了 1 晚
8/10 不錯哦
Eileen
2025 年 4 月 29 日
喜歡:整潔度、員工素質和住宿環境和硬體
It was a very pleasant experience. All persons very pleasant. The only thing I found difficult was by being in room 420 there was no indication as to the direction for the pool etc.
Eileen
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Jennifer
情侶出遊
2025 年 4 月 27 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel, superb staff, clean, good quality bed and bedding. Guest use of the spa facilities is great.
Jennifer
於 2025 年 4 月住了 1 晚
10/10 有夠讚
saurav
2025 年 4 月 24 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good
saurav
於 2025 年 4 月住了 1 晚
6/10 一般般
Meryl
家庭旅遊
2025 年 4 月 23 日
喜歡:設施服務和住宿環境和硬體
不喜歡:整潔度
We were so looking forward to our stay as it was planned as some luxury around cheaper forms of accommodation. The first room we were put in had an air con unit outside the window which was noisy and reception kindly moved us to another room. I was really looking forward to having the room serviced daily however this didn’t happen. One day I left the “come back later” sign on the door (presuming it was requesting the housekeepers to come later in the day, after we left. No one came. The next day I asked a housekeeper to clean the room and I was told I will need to go to reception and request it, which I thought was odd but didn’t have time to go as I was in a rush. The next day the towels were changed only after my partner specifically requested it. Otherwise, the property is lovely in a beautiful location.
Meryl
於 2025 年 4 月住了 5 晚
8/10 不錯哦
Julie
2025 年 4 月 19 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Julie
於 2025 年 4 月住了 1 晚
10/10 有夠讚
Vivian
2025 年 4 月 17 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Vivian
於 2025 年 4 月住了 3 晚
6/10 一般般
Luke
2025 年 4 月 17 日
喜歡:員工素質
不喜歡:整潔度
Luke
於 2025 年 4 月住了 1 晚
6/10 一般般
真實旅客
家庭旅遊
2025 年 4 月 14 日
不喜歡:客房舒適度
Lovely hotel but not a place to stay with a baby
Hotel is in a lovely location, looks better in photos than in person, a bit dated in places. The beds are really hard and uncomfortable too. The service from bar and breakfast colleagues was really good. My biggest gripe is that there was no lifts for us to use. We were put 2 floors down from reception and had to carry a baby and all our bits pushchair etc down or up 2 flights of stairs every time we wanted to do something. Staff just watched us each time we saw them with no offer of help. Really poor accessibility for people with babies or disabled as steps everywhere. They have ancient manual lifts which you aren’t allowed to use and have to find a colleague for, who are never around when you need them. Ridiculous in this day and age, you must sort this out as I would not stay again based on this as It ruined our stay. Need to apply logic when a booking comes through given the access issues.
真實旅客
於 2025 年 4 月住了 3 晚
8/10 不錯哦
Chris
情侶出遊
2025 年 4 月 12 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
A long walk to our room, but quiet.
Good breakfast
Restaurant menu limited and expensive