2/10 很糟糕
Nicholas
商務旅客
2025 年 10 月 14 日
The hotel was not at all like the pictures on Expedia. Also the bar and restaurant they promote "onsite" has been closed for month, yet the sign on the front of the building advising they are open . When i arrived, the lobby was locked up with a note on the door to ring the door camera, or actually phone.
I should have realized it wasn't going to be a good experiece when the offer cash as a payment for the pre-authorization.
The check in information was very went through with me, though they neglected to advise that you could leave with a full refund within 10 mins. I did not see this, until at least an hour after, as I checked in and needed to see someone.
I called the front desk and advised that I wanted to leave. She was shocked and kept asking why, when she wanted more information then me saying I am not comfortable. I left without a refund and promise of my pre-auth returned. It has now been 4 days and I do not have the refund.
Worst hotel I have ever been in.
Would love someone from Expedia to contact me to discuss.


Nicholas
於 2025 年 10 月住了 1 晚