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AC Hotel Carlton Madrid by Marriott

4.0 star property
Art and culture surround guests at this stylish Madrid retreat where attentive staff serve delicious local cuisine in comfortable, modern surroundings

Choose dates to view prices

Travelers discover the vibrant essence of Madrid at AC Hotel Carlton Madrid by Marriott, where modern comfort meets local cuisine. Steps from El Retiro Park and Puerta del Sol, the hotel's garden offers a peaceful coffee spot, and La Galerie's bar is perfect for evenings.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
  • Business services
The current price is NT$5,909
NT$6,500 total
includes taxes & fees
Feb 21 - Feb 22

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 Queen Bed

Standard Room, 1 Queen Bed | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 Queen Bed

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Minibar
  • 172 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(12 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Minibar
  • 172 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Twin Room, 2 Twin Beds

Standard Twin Room, 2 Twin Beds | Minibar, in-room safe, laptop workspace, soundproofing

Standard Twin Room, 2 Twin Beds

9.2 out of 10
Wonderful
(10 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
Minibar
  • 172 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 2 Twin Beds

Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for Standard Room, 1 King Bed

Standard Room, 1 King Bed | Minibar, in-room safe, laptop workspace, soundproofing

Standard Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)

Highlights

Soundproofed
Air conditioning
LCD TV
Separate bedroom
Rainfall showerhead
Hair dryer
Eco-friendly toiletries
Eco-friendly cleaning supplies
  • 226 sq ft
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Palos de la Frontera, a neighborhood in Madrid, AC Hotel Carlton Madrid by Marriott is near a metro station. Prado Museum and Museo Nacional Centro de Arte Reina Sofía are cultural highlights, and some of the area's notable landmarks include Royal Palace of Madrid and Puerta de Alcalá. Check out an event or a game at Movistar Arena, and consider making time for Madrid Zoo Aquarium, a top attraction not to be missed. Visit our Madrid travel guide
Map
Paseo de la Delicias 26, Madrid, Madrid, 28045

What's nearby

  • Reina Sofia Museum which includes a square or plaza and modern architecture as well as a large group of people
    Museo Nacional Centro de Arte Reina Sofía
    5 min walk - 0.5 km
  • Paseo del Prado
    Paseo del Prado
    6 min walk - 0.6 km
  • 0_56888998
    Plaza de Santa Ana
    16 min walk - 1.4 km
  • Puerta del Sol which includes a city and a fountain
    Puerta del Sol
    20 min walk - 1.7 km
  • Vibrant sunset over bustling Gran Via showcasing architecture and urban life in Madrid
    Gran Via
    5 min drive - 1.8 km

Getting around

  • Madrid (XOC-Atocha Train Station)
    3 min walk
  • Palos de la Frontera Station
    3 min walk
  • Adolfo Suarez Madrid-Barajas Airport (MAD)
    27 min drive

Restaurants

  • Sessions
    5 min walk
  • Burger King
    3 min walk
  • El Rincón Asturiano II
    3 min walk
  • Cafetería Dominguez
    2 min walk
  • Bar Asturias
    4 min walk

About this property

AC Hotel Carlton Madrid by Marriott

Upscale hotel near Prado Museum
Located close to El Retiro Park and Puerta del Sol, AC Hotel Carlton Madrid by Marriott provides a coffee shop/cafe, dry cleaning/laundry services, and car rentals on site. The on-site local cuisine restaurant, La Galerie, serves breakfast. Stay connected with free in-room WiFi, and guests can find other amenities such as a bar and a gym.
Other perks include:
  • Continental breakfast (surcharge), express check-out, and a TV in the lobby
  • A ballroom, tour/ticket assistance, and a 24-hour front desk
  • An elevator, smoke-free premises, and a front-desk safe
  • Guest reviews speak highly of the helpful staff and first-rate property condition
Room features
All 122 rooms feature comforts such as laptop-friendly workspaces and air conditioning, as well as thoughtful touches like free WiFi and safes. Guest reviews highly rate the clean rooms at the property.
More amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with rainfall showers and eco-friendly toiletries
  • LCD TVs with satellite channels
  • Daily housekeeping and phones

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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  • Restaurant
  • Air conditioning
  • Gym
8.8 out of 10, Excellent, 1,000 reviews
The price is NT$4,784
NT$5,262 total
includes taxes & fees
Feb 22 - Feb 23
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available

Food and drink

  • Continental breakfast available for a fee 7:00 AM to 10:30 AM on weekdays and 7:30 AM to 11:00 AM on weekends; EUR 27 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • La Galerie

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,519 square feet of conference space
  • 24-hour business center
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices in meeting rooms
  • Elevator
  • Grab bar in bathtub
  • Grab bar near toilet
  • Height-adjustable showerhead
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 8 floors
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1959
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • LCD TV with satellite channels

Food and drink

  • Minibar

More

  • Air conditioning (climate-controlled)
  • Cleaning products are eco-friendly
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals welcome)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 50.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for continental breakfast: approximately EUR 27 per person
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: EUR 50.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation

Property is also known as

AC Carlton Hotel Madrid
AC Carlton Madrid
AC Carlton Madrid Hotel
AC Carlton Madrid Marriott
AC Carlton Marriott
AC Hotel Carlton Madrid Marriott
AC Hotel Carlton Marriott
AC Marriott Madrid
Hotel AC Carlton Madrid
Marriott Carlton Madrid
Ac Carlton Madrid By Marriott
AC Hotel Carlton Madrid by Marriott Hotel
AC Hotel Carlton Madrid by Marriott Madrid
AC Hotel Carlton Madrid by Marriott Hotel Madrid

Frequently asked questions

Is AC Hotel Carlton Madrid by Marriott pet-friendly?

No, only service animals are welcome at the property.

How much does it cost to stay at AC Hotel Carlton Madrid by Marriott?

As of 2026/2/12, prices found for a 1-night stay for 2 adults at AC Hotel Carlton Madrid by Marriott on 2026/2/21 start from NT$5,909, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

This hotel doesn't offer parking.

What time is check-in at AC Hotel Carlton Madrid by Marriott?

Check-in start time: 3 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at AC Hotel Carlton Madrid by Marriott?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Where is AC Hotel Carlton Madrid by Marriott located?

Located in Palos de la Frontera, this hotel is within a 15-minute walk of Museo Nacional Centro de Arte Reina Sofía and Prado Museum. El Retiro Park and Puerta del Sol are also within 1 mi (2 km). Palos de la Frontera Station and Madrid (XOC-Atocha Train Station) are within a 5-minute walk.

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Reviews

AC Hotel Carlton Madrid by Marriott Reviews

8.8

Excellent

9.2

Cleanliness

8.6

Location

8.8

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 511 out of 1000 reviews
Rating 8 - Good. 382 out of 1000 reviews
Rating 6 - Okay. 67 out of 1000 reviews
Rating 4 - Poor. 18 out of 1000 reviews
Rating 2 - Terrible. 22 out of 1000 reviews

Reviews

10/10 Excellent

DANIEL

Liked: Cleanliness, amenities, property conditions & facilities
Booked this hotel for one night, walking distance to the train station. We arrived @ 11:00am and to our surprise the room was ready, so that was a plus! Room was clean, bed very comfortable, spacious bathroom and they kept our luggage for the day after check out. Front desk staff was very polite. We were very pleased with this hotel!
Stayed 1 night in Jan 2026

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice comfortable hotel with good staff and a good location.
Stayed 3 nights in Aug 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quite good location with excellent services staff, great breakfast buffet with completely well time shot, full choice of food can choose
Stayed 1 night in Mar 2025

10/10 Excellent

Arys

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location with decent food options nearby.
Stayed 1 night in Sep 2024

10/10 Excellent

Diana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is a short walk from Atocha train station. Which is convenient for train travel. It was a very short walk from Reina Sophia, which is lovely and Reto Park. The center of town is a little far and required either taxis or public transportation. There’s a metro stop near the Reina Sophia that we used to get around. The rooms were comfortable and clean. The staff was very nice. I would recommend it.
Stayed 2 nights in Sep 2025

10/10 Excellent

Swaleha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommended hotel. Really nice clean and quiet. Walkable to a lot of restaurants choices. Amazing stay
Stayed 3 nights in Aug 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very friendly and attentive
Stayed 3 nights in Sep 2023

10/10 Excellent

Ju-hsin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spacious room. Looks new and well maintained. Very comfortable bed.
Stayed 3 nights in Feb 2025

10/10 Excellent

Nazer A

Liked: Amenities
Accessible and convinete location
Stayed 2 nights in Aug 2024

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location and friendly staff

The hotel was exactly what we required for a weekend in Madrid. An excellent location to sight see and from the money we walked in the staff were all very friendly. Rocio on reception checked us in quickly when we arrived and dealt with any questions efficiently. She is an asset to the hotel.
Stayed 3 nights in Aug 2024

10/10 Excellent

tresa a

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The rooms were clean and well appointed. The location was excellent, near the Prado, Reina Sophia and the Atoche train station. The staff were incredibly kind and generous, providing a warm environment.
Stayed 1 night in Dec 2023

8/10 Good

CHIZURU

Liked: Cleanliness, staff & service, amenities
the facility is bit old but comfortable enough. and a front desk staff was nice and kind.
Stayed 1 night in Nov 2023

8/10 Good

Jessica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and staff were great. A little rough around direct hotel area
Stayed 2 nights in Aug 2023

8/10 Good

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Location is good, was clean bright and comfortable. Gave me a very early check in which was very appreciated. Windows seemed thin because I could hear a lot of traffic
Stayed 1 night in Dec 2024

10/10 Excellent

Richard

Liked: Cleanliness, property conditions & facilities, room comfort

A Great Hotel for Your Madrid Stay

We chose this hotel because it was close to Atocha Station and we had planned a few train trips in and out. The hotel is modern, stylish, and very comfortable. The room and bathroom were spotlessly clean. Staff were always friendly and helpful, and even though we could speak Spanish, their English was perfect. Highly recommended!
Stayed 1 night in Apr 2024

10/10 Excellent

marina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We came in for an early check in and had a lot of luggage. The staff was wonderful and quickly accommodated all our needs and had us checked in 5min, would stay again!
Stayed 1 night in Nov 2023

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Convenient location to train station. Modern hotel and rooms. Noisy but normal for city hotel. Easy check in and check out. We just stayed one night arriving on train and going to airport early in the morning.
Stayed 1 night in Oct 2023

8/10 Good

Andrea

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was good and the staff very helpful. charging a flat 25 euros for breakfast is unacceptable when all we want is coffee and a roll or an egg. It is rather close to the Prado but the neighborhood had few restaurants or cafes and people sleeping on the sidewalk. An area of heavy traffic and little charm. Very close to the Reina Sofia and Atocha Station. Again the staff are very helpful and the room clean and well equipped.
Stayed 2 nights in Nov 2024

10/10 Excellent

Ria

Liked: Cleanliness, staff & service, property conditions & facilities
The room was very clean. It was spacious as well. They also gave 1 complimentary water in the fridge which was kinda weird since they knew there were 2 people staying. It was like 5 min walk to the train station and perhaps a 15 min walk to atocha station. I as kinda slow so probably took longer for me. There were a couple of groceries and restaurants near the hotel as well. Overall it was okay.
Stayed 4 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice rooms, staff, amenities, and convenient

I stayed in a newly renovated 7th floor room with a private terrace with views of Madrid and an outdoor shower, table with chairs and umbrella/sun shade. The room was great. It had an ironing board with iron, mini-fridge, spa tub, tea kettle, views from the bathroom and bedroom, external shutters for light blocking and as an extra barrier against street noise—however, noise was never a problem. I slept super-well. The 7th floor is the top floor so you also needn’t worry about noise from above. This was my third or four stay at this hotel. In the past, I always asked for an interior room facing away from the street, as I am a light sleeper and noise sensitive, but this room was way better. I love the location of this hotel. It’s convenient and in the heart of things but on a not-too-busy street. It’s an easy 7-minute walk from Atocha train station, a few minutes walk to the metro, a few minutes walk to the Reina Sofia Art Museum, which always my first stop in Madrid (so I can visit Picasso’s painting, “Guernica”). It’s close to restaurants, ATMs, cafes, the Prado and Retiro Park. A well-stocked Corte Ingles Super Cor mini-mart is just steps down the block, if you desire snacks, a fine wine, or ready made salad. The staff is kind, friendly and helpful. If English is your only language, don’t worry, they’re perfectly fluent. I would recommend this hotel.
Stayed 2 nights in Nov 2023

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
We got to check in the morning we arrived, hours before the official time in the afternoon. It really helped since we had flown overnight.
Stayed 1 night in Jan 2026

10/10 Excellent

Cesar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay near Atocha station.

Great small hotel. Recently updated. Close to the Atocha station. Great service. Will definitely stay there again.
Stayed 2 nights in Oct 2025

8/10 Good

Jinu

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay was very nice. We are a family of 5 and reserved 3 rooms. Every room was very clean. Staff was nice. The only drawback was the small lobby with no seating area. Did not get the breakfast option so cannot rate on that. The neighborhood outside is extremely dirty. Walking around became difficult because of all the poop on the ground. Inside the hotel is very nice.
Stayed 3 nights in Dec 2025

10/10 Excellent

Bertha

Liked: Cleanliness
Excellent service
Stayed 1 night in Oct 2025

10/10 Excellent

Nicolas

Liked: Cleanliness, amenities, property conditions & facilities
Perfect location!
Stayed 2 nights in May 2025