Personnel were very nice and thorough during check-in. A/C was not turned on prior to arrival, even though early check-in was prompted and completed before we arrived. Temperature in room was 86, and the unit struggled to bring it down to a comfortable temperature. Continental breakfast offered a lot of variety; however, the product that should have been cold (milk/yogurt) was lukewarm and the food that should have been hot (sausage, gravy, biscuits) were also—surprisingly—lukewarm. No elevator at this location, which is understandable due to the age and location of the hotel; this was only inconvenient because we were unaware of this when booking.