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ibis Mackay

4.0 star property
Hotel in Mackay with a fitness center and a 24-hour business center

Choose dates to view prices

Ibis Mackay offers a peaceful retreat with a garden setting and outdoor pool. Enjoy European dishes al fresco at TurBARlence restaurant, relax on sun loungers poolside, and unwind at the bar after a day of exploring. Free in-room WiFi keeps everyone connected.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Parking included
  • Free WiFi
  • Air conditioning
  • Gym
The current price is NT$2,649
NT$2,914 total
includes taxes & fees
Jan 9 - 2026/1/10

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Standard Room, 1 King Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.4 out of 10
Very good
(15 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 187 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Standard Room, 1 Queen Bed

8.6 out of 10
Excellent
(46 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 187 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 1 Queen Bed

Superior Room, 1 Queen Bed | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • 187 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Superior Room, 2 Twin Beds

Superior Room, 2 Twin Beds | Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Twin Beds

8.6 out of 10
Excellent
(4 reviews)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
LED TV
Premium bedding
Blackout drapes/curtains
  • 187 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for Room, 1 Queen Bed, Accessible (Accessible)

Room, 1 Queen Bed, Accessible (Accessible) | Premium bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed, Accessible (Accessible)

Highlights

Soundproofed
Air conditioning
Connecting rooms available
Refrigerator
LED TV
Blackout drapes/curtains
Premium bedding
Private bathroom
  • Sleeps 2
  • 1 Queen Bed
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About the neighborhood

Map
Christensen Crescent, Mackay Airport, South Mackay, QLD, 4740

What's nearby

  • BB Print Stadium - 5 min drive - 1.9 km
  • Harrup Park - 6 min drive - 2.2 km
  • Mackay Regional Botanic Gardens - 6 min drive - 3.3 km
  • Mackay Leisure Centre - 7 min drive - 4.5 km
  • Mackay Base Hospital - 9 min drive - 5.5 km

Getting around

  • Mackay Station - 4 min drive
  • Mackay, QLD (MKY) - 3 min drive

Restaurants

  • ‪McDonald's - ‬7 min drive
  • ‪McDonald's - ‬7 min drive
  • ‪KFC - ‬6 min drive
  • ‪Subway - ‬6 min drive
  • ‪Zambrero - ‬7 min drive

About this property

ibis Mackay

Upscale hotel located in South Mackay
At ibis Mackay, you can look forward to a terrace, a coffee shop/cafe, and a garden. The on-site Modern European cuisine restaurant, TurBARlence, offers breakfast, brunch, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and a bar.
You'll also find perks like:
  • An outdoor pool along with sun loungers
  • Free self parking
  • Buffet breakfast (surcharge), smoke-free premises, and free newspapers
  • An elevator, a water dispenser, and tour/ticket assistance
  • Guest reviews speak highly of the helpful staff
Room features
All 152 rooms have comforts such as 24-hour room service and premium bedding, in addition to thoughtful touches like laptop-compatible safes and laptop-friendly workspaces.
Other amenities include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and showers
  • LED TVs with cable channels
  • Wardrobes/closets, refrigerators, and electric kettles

Similar properties

Outdoor pool, sun loungers
Mackay Oceanside Central Hotel
  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
8.8 out of 10, Excellent, 708 reviews
The price is NT$2,580
NT$2,580 total
includes taxes & fees
Jan 14 - 2026/1/15
Mackay Oceanside Central Hotel

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:00 AM for a fee: AUD 11 to 25 for adults and AUD 11 to 25 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • TurBARlence

Things to do

  • Billiards/pool table
  • Gym
  • Outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2015
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • LED TV with cable channels
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 10 AM
Contactless check-out available
Late check-out subject to availability
Late check-out fee: AUD 60

Special check-in instructions

The property charges 1.4 percent for credit card payments
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately AUD 11 to 25 for adults, and AUD 11 to 25 for children
  • Late check-out fee: AUD 60 (subject to availability)
  • Credit card charges are subject to a surcharge of 1.4 percent

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

This property has been awarded a star rating from the Australian Star Ratings Agency, Star Ratings Australia.

Property is also known as

ibis Mackay Hotel
ibis Mackay
ibis Mackay Hotel
ibis Mackay South Mackay
ibis Mackay Hotel South Mackay

Frequently asked questions

Does ibis Mackay have a pool?

Yes, this property has an outdoor pool.

How much does it cost to stay at ibis Mackay?

As of 2025/12/18, prices found for a 1-night stay for 2 adults at ibis Mackay on 2026/1/9 start from NT$2,649, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is ibis Mackay pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Self parking is free at this property.

What time is check-in at ibis Mackay?

Check-in start time: 2:00 PM; Check-in end time: midnight.

What time is check-out at ibis Mackay?

Check-out is at 10 AM. Late check-out is available for AUD 60 (subject to availability).

Where is ibis Mackay located?

Located in South Mackay, this hotel is within 3 mi (5 km) of Bakers Creek Conservation Park, Mackay Basketball Stadium, and BB Print Stadium. Harrup Park and Great Barrier Reef Arena are also within 3 mi (5 km).

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Reviews

ibis Mackay Reviews

8.8

Excellent

9.2

Cleanliness

8.0

Location

9.0

Staff & service

8.4

Eco-friendliness

9.0

Property conditions & facilities
Rating 10 - Excellent. 304 out of 558 reviews
Rating 8 - Good. 177 out of 558 reviews
Rating 6 - Okay. 40 out of 558 reviews
Rating 4 - Poor. 22 out of 558 reviews
Rating 2 - Terrible. 15 out of 558 reviews

Reviews

10/10 Excellent

Karla

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very courteous and the hotel was clean and cool.
Stayed 1 night in Nov 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay
Stayed 1 night in May 2025

8/10 Good

Michelle

Liked: Staff & service, room comfort

Nice place

Great staff, very accommodating and helpful, really appreciate that. Check in system was slow, not the staff- they were lovely- just the system they have to work with seems to be. Servicing of room was unfortunately well below average of usual places but maybe the staff are directed not to wipe benches, etc, so not sure. Overall I really enjoyed my stay there.
Stayed 1 night in Sep 2025

10/10 Excellent

Kyia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend

The service was good class and the front office nanager at check in was engaging, professional and provided a warm welcome. The only issue, which is really a personal option, the matress on the bed was very soft and provided little support.
Stayed 1 night in Sep 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I just needed a clean, peaceful place to stop for 36hours and catch-up on busy work and get some rest. Exactly what I was looking
Stayed 2 nights in Jul 2025

8/10 Good

Maureen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms 😀.very tiny shower recess. A bit disappointed that there were no dishes or cutlery. Staff were lovel
Stayed 1 night in Aug 2025

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect for an overnight stay right at the airport for those early departures or late arrivals. Very clean comfortable room and bar and restaurant are great
Stayed 1 night in Feb 2025

4/10 Poor

Des

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Only if you must.
Stayed 1 night in Sep 2025

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stopped here for an overnighter and it was great.
Stayed 1 night in Oct 2024

6/10 Okay

David

Liked: Cleanliness, amenities
Staff were ok, but not overly friendly. Shortage of available mugs at the breakfast bar on day 1. Room was good - liked the little office nook near the window
Stayed 2 nights in Aug 2025

6/10 Okay

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is great for an early morning flights. My only complaint is that the rooms claim to be sound proof but from about 6am there were people out in the hallway talking loudly and opening and closing doors constantly.
Stayed 1 night in Jul 2025

8/10 Good

Louise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely place to stay
Stayed 2 nights in Aug 2023

10/10 Excellent

Troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were fantastic and the room was very comfortable and clean.
Stayed 1 night in Nov 2024

10/10 Excellent

Andries

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great food
Stayed 1 night in Sep 2024

10/10 Excellent

Bernadette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, just what I needed to be close to airport.
Stayed 1 night in Aug 2022

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, property conditions & facilities
Thankyou for our awesome stay ,your team was amazing with your hospitality and our meals where done to Perfection.
Stayed 3 nights in Oct 2024

8/10 Good

Mahmood

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms are a bit smaller, everything else is good
Stayed 1 night in Jun 2025

10/10 Excellent

Glenn

Liked: Cleanliness, staff & service, property conditions & facilities
Very impressive Deluxe Queen was great Also had a good meal in the restaurant
Stayed 1 night in Dec 2024

10/10 Excellent

Ann-Jay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place when traveling
Stayed 1 night in Apr 2023

8/10 Good

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities
Just your average airport hotel. The free parking was great and the fellow at the front desk was very nice.
Stayed 1 night in Jan 2025

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Only there for one night but loved it nice room had a great meal and beer what more do you want
Stayed 1 night in Oct 2024

10/10 Excellent

Emilie-Jain

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very quiet, easy access to airport and great meals: room service or restaurant downstairs.
Stayed 1 night in Jul 2022

10/10 Excellent

Kiri

Liked: Cleanliness, property conditions & facilities, room comfort

Comfy bed, wonderful sleep

Bed was super comfortable, room was dark, service was great. Would stay again .
Stayed 1 night in Nov 2024