豪華雙人房, 1 張特大雙人床, 陽台, 泳池景觀 (King Balcony) | 客房景觀
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珊瑚岩礁渡假村的評分

4.5 out of 5
珊瑚岩礁渡假村
14-18 Nebo Rd, West Mackay, QLD

評論

8.6

有夠讚

10 分，有夠讚；840 則評論中有 383 則" "
8 分，不錯哦；840 則評論中有 312 則" "
6 分，一般般；840 則評論中有 97 則" "
4 分，不太好；840 則評論中有 30 則" "
2 分，很糟糕；840 則評論中有 18 則" "

8.6/10

整潔度

8.8/10

員工素質

8.0/10

設施服務

8.2/10

住宿環境和硬體

7.8/10

環保程度

評論

10/10 有夠讚

Amber

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great value for money. Rooms were clean, great AC and blockout curtains. Carting our bags upstairs was a bit tricky, but nice to have the balcony overlooking the pool. Housekeeping items were left out in the carports for our whole stay, bit untidy but mostly a great motel.
於 2024 年 5 月住了 1 晚
Belinda 於 2024年5月14日回覆
Good afternoon, Amber.Thank you for your review. We are pleased to hear that you enjoyed your stay with us and look forward to seeing you again.

6/10 一般般

Kelly

家庭旅遊
喜歡：員工素質
Bed was comfortable. However rooms are pretty outdated bed board was covered in stains, we couldn’t close the bathroom door as handle was broken. Main tv wouldn’t turn on. Didn’t have time to address with staff as we were coming and going and reception was not open when we would leave and then closed when we returned. On a positive it is situated in a good location, traffic noise was minimal from our room and we felt secure.
於 2024 年 5 月住了 3 晚
Belinda 於 2024年5月7日回覆
Good morning, Kelly.Thank you for your review we appreciate your feedback. It sounds like you had a mixed experience. It's great to hear that the location was convenient and that you felt secure. However, it is disappointing that you encountered issues during your stay. We provide an after-hours contact number, which is located on the reception door, and we can be reached 24/7 for any assistance or emergencies. We apologise for any inconvenience you experienced.

10/10 有夠讚

Benjamin

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2024 年 2 月住了 3 晚
Belinda 於 2024年2月14日回覆
Good morning, Benjamin Thank you for your excellent review. We are pleased to hear that you had a good stay and look forward to seeing you again.

6/10 一般般

Debbie

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 1 晚
Mei 於 2024年2月12日回覆
Hi Debbie, thanks for your time to leave us this review, we value your feedback. Kind Regards,

10/10 有夠讚

Stuart

於 2024 年 2 月住了 1 晚
Mei 於 2024年3月27日回覆
Hi Stuart, thanks for your review. We are glad to see that you enjoyed your stay and we look forward to welcome you next stay. Kind Regards,

10/10 有夠讚

Divine

於 2024 年 1 月住了 1 晚
Belinda 於 2024年1月11日回覆
Good morning, DivineThank you for your review, we appreciate your feedback.

10/10 有夠讚

Miriam

情侶出遊, 寵物同遊
喜歡：員工素質、設施服務和住宿環境和硬體
Really lovely and reliable stay. Cleaners over Christmas and NY’s just needs to change mugs when we used them, spoons, and vacuum/sweep floor. Breakfast was great!
於 2023 年 12 月住了 8 晚
Belinda 於 2024年1月11日回覆
Good morning, MiriamThank you for your review. We appreciate your feedback.

6/10 一般般

Martin

家庭旅遊
於 2023 年 11 月住了 2 晚
Tara 於 2023年11月13日回覆
Thank you for taking the time to review our property. We look forward to seeing you on your next visit to Mackay.

10/10 有夠讚

James

喜歡：員工素質和住宿環境和硬體
於 2023 年 11 月住了 2 晚
Tara 於 2023年11月14日回覆
Hi James, thank you for your review. I am glad to see your stay went well and we look forward to your next stay.

2/10 很糟糕

Kirk

情侶出遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
I paid for a king room as per the advertisement. I got a small standard room with 2 single beds pushed together... This was a small standard room charged at the king room price.... Terribly disapointing. I advise to inspect room before paying.
於 2023 年 11 月住了 1 晚
Tara 於 2023年11月6日回覆
I am sorry to hear of your disappointment. I have checked your booking and you were allocated the correct room. The mattresses in these rooms are high quality 'pacific comfort' mattresses and while some beds are a 'king split' design they are very comfortable.Wishing you all the best.

2/10 很糟糕

Lorna

不喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 2 晚
Tara 於 2023年10月24日回覆
We are dissappointed to receive this rating. It would be appreciated if you could provide more information so that we can respond appropriately.

8/10 不錯哦

Jody

情侶出遊, 商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The large sized room was wonderful.
於 2023 年 10 月住了 2 晚
Tara 於 2023年10月22日回覆
Hi JodyGlad to see you enjoyed our spacious room. We look forward to seeing you on your next stay.

8/10 不錯哦

Martin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 10 月住了 2 晚
Tara 於 2023年10月22日回覆
Hi Martin,Thank you for your review.

6/10 一般般

shannon

於 2023 年 9 月住了 6 晚
Tara 於 2023年9月27日回覆
Thank you for your review

10/10 有夠讚

Cody

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 9 月住了 1 晚
Tara 於 2023年9月27日回覆
Hi CodyThank you for your awesome review!

10/10 有夠讚

Steve

於 2023 年 9 月住了 3 晚
Tara 於 2023年10月16日回覆
Thanks for the 5/5. We look forward to seeing you on your next visit.

10/10 有夠讚

Andrea

情侶出遊
Very clean
於 2023 年 9 月住了 3 晚
Tara 於 2023年9月25日回覆
Hi AndreaThank you for your time to review our property.

6/10 一般般

Kathy

親子旅遊
不喜歡：員工素質和住宿環境和硬體
Tiled floors very dirty. Doors easily opened by 2 yo who ran off and can’t be secured from inside the room. Accidentally left key in the room and the door was locked on outside. No person on-site available and had to wait over 30 min for someone to let us back into the room.
於 2023 年 9 月住了 1 晚
Tara 於 2023年9月25日回覆
Thank you for your comments and apologies for the problems you encountered during your stay. We have noted your feedback to follow up to improve guest experience in the future.Kind regards

8/10 不錯哦

Janet

家庭旅遊
喜歡：整潔度和員工素質
Property was nice, convenient for a quick overnight stay and staff was very friendly. Room and furniture were a bit aged, no PowerPoints next to bed.
於 2023 年 9 月住了 1 晚
Tara 於 2023年9月18日回覆
Hi JanetThank you for your review. We appreciate your comments.

10/10 有夠讚

Ben

於 2023 年 9 月住了 1 晚
Tara 於 2023年10月9日回覆
Thanks for the 5 out 5 Ben. We look forwated to seeing you on your next visit to Mackay

10/10 有夠讚

Konstandinos

於 2023 年 8 月住了 11 晚
Tara 於 2023年9月22日回覆
Thank you for your review, it looks like you enjoyed your stay. We look forward to seeing you next time.

10/10 有夠讚

Lindsay

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
close to the city and to IGA. Nice and quiet
於 2023 年 8 月住了 2 晚
Tara 於 2023年9月11日回覆
Hi LindsayThank you for your review. We look forward to seeing you on your next visit to Mackay!

8/10 不錯哦

Tamyka

喜歡：整潔度、員工素質和住宿環境和硬體
Good Budget Motel. Comfy beds, good onsite parking.
於 2023 年 7 月住了 2 晚
Tara 於 2023年8月17日回覆
Thank you for your review, we look forward to seeing you on your next visit to Mackay

10/10 有夠讚

Maria Christina

寵物同遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy going staff and neat decent place accessibility to everything.
於 2023 年 6 月住了 6 晚
Tara 於 2023年8月17日回覆
Thank you for your review. We are proud of our friendly team. We look forward to seeing you when you are next in Mackay!

8/10 不錯哦

John

情侶出遊
喜歡：整潔度、員工素質和住宿環境和硬體
The room was spacious with a good layout.
於 2023 年 6 月住了 1 晚
Tara 於 2023年9月18日回覆
Thanks for the review :)

10/10 有夠讚

stephanie

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
fantastic stay
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Marcus

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚
Tara 於 2023年9月18日回覆
Thanks for the 10 out of 10 review. We look forward to seeing you when you are next in Mackay.

10/10 有夠讚

Philip

商務旅客
喜歡：整潔度和住宿環境和硬體
Always a pleasure to stay at the Coral Cay!
於 2023 年 5 月住了 3 晚

8/10 不錯哦

Martin

家庭旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 2 晚

10/10 有夠讚

Daniel

家庭旅遊
喜歡：整潔度和住宿環境和硬體
Staff where great 😊 and helpful
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Darryl

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Easy, clean and good dinner.
於 2023 年 4 月住了 3 晚

10/10 有夠讚

Renea

家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Travelled 14-17 April with my 3 children and had an amazing family room #421 with everything we could need for our stay. The admin staff were absolutely lovely! Big smiles, welcoming and helpful with local info. The property itself is well maintained tidy and clean. Kids enjoyed the pool area while I relaxed on a pool chair. Will be staying again for sure. Will dine at the restaurant next time as heard great reviews from another guest. We left early in the morning and stripped our beds, tidied up and emptied our bins for the cleaners. Thankyou Coral Cay for a wonderful stay :) The Matthews family.
於 2023 年 4 月住了 2 晚

10/10 有夠讚

Catharine

於 2023 年 4 月住了 1 晚

8/10 不錯哦

Scott

喜歡：整潔度、員工素質和住宿環境和硬體
Property was clean, check in and out was easy and staff were friendly.
於 2023 年 4 月住了 2 晚

8/10 不錯哦

Susan

親子旅遊
喜歡：整潔度和員工素質
不喜歡：住宿環境和硬體
Friendly helpful staff. Big dissapointment and safety issue was having a family unit that was not safe for the under 2 year old. It was upstairs but had no baby gate, we went and bought a baby gate and then realised that the railings were wide enough for the toddler to fit through and fall couldn't relax. Lovely place otherwise.
於 2023 年 3 月住了 3 晚

10/10 有夠讚

Scott

親子旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Excellent
於 2023 年 3 月住了 1 晚

6/10 一般般

Troy

親子旅遊
Tv remote not working, batteries flat in Air con. But other than that pretty good Attention to detail is everything.
於 2023 年 2 月住了 1 晚

10/10 有夠讚

Philip

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location with a nice walk to the pub.
於 2023 年 2 月住了 2 晚

4/10 不太好

Simon

家庭旅遊
不喜歡：整潔度、設施服務和住宿環境和硬體
We've stayed here before but in a studio unit so thought we'd stay again but this visit we required 2 rooms, beds and sheets were fine, but the cleanliness of the rooms was disgusting - dusty, rubbish under the beds. There weren't enough cutlery for 4 - cutlery missing. The room overall was rundown. One of the remotes didn't work and the other one worked sometimes. Our room was serviced but no extra towels were provided, one face cloth and one hand towel for 4 people? Really! No instructions in the laundry, and due to being far from anything no cash machine to get cash/coins! No small milk provided in he fridge or bottles of water. Really bad conditions for a two bedroom unit, much better accommodation for the price we paid elsewhere in Mackay. Really bad appearance of all motels down the Nebo Road strip in our opinion.
於 2023 年 2 月住了 2 晚

8/10 不錯哦

Loretta

寵物同遊, 家庭旅遊
喜歡：整潔度、設施服務和住宿環境和硬體
Such a spacious and clean three bedroom apartment. Beds were comfortable and being pet friendly was the deal maker.
於 2022 年 12 月住了 1 晚

6/10 一般般

Stacey

喜歡：員工素質
The pool was great. Service amazing. Rooms were not the best.
Jess - Guest Experience Manager 於 2022年12月12日回覆
So sorry you didn't enjoy your room, Stacey. We actively listen to all guest feedback and will ensure your comments are shared for future improvements.

8/10 不錯哦

Alan

於 2022 年 11 月住了 1 晚

8/10 不錯哦

Terry

喜歡：整潔度、設施服務和住宿環境和硬體
於 2022 年 11 月住了 1 晚

10/10 有夠讚

Chris

寵物同遊, 團體旅遊, 家庭旅遊
喜歡：員工素質和住宿環境和硬體
Room was great very quiet and helpful staff
Jess - Guest Experience Manager 於 2022年12月12日回覆
Thanks for taking the time to share your feedback Chris and we look forward to welcoming you back when you are next in Mackay.

8/10 不錯哦

Kenneth

10/10 有夠讚

Jenny

商務旅客
喜歡：員工素質、設施服務和住宿環境和硬體
Nice spacious rooms. Great for those travelling with their pet dogs.
於 2022 年 10 月住了 1 晚
Jess - Guest Experience Manager 於 2022年10月31日回覆
Thanks so much for your review Jenny and we hope to welcome you and your doggies back again soon to stay in one of our Pet-friendly rooms.

8/10 不錯哦

Lynore

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
We have stayed at this property before and have always received excellent service. The facilities and rooms made for a comfortable stay.
於 2022 年 10 月住了 1 晚
Jess - Guest Experience Manager 於 2022年10月31日回覆
We loved having you back to stay with us Lynore and thank you for taking the time to leave a review.

10/10 有夠讚

Tina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Had to swap rooms as air con broken
於 2022 年 10 月住了 1 晚
Jess - Guest Experience Manager 於 2022年10月24日回覆
Please accept our apologies for the room move Tina - we know how important air-conditioning is when visiting Mackay!

10/10 有夠讚

Wayne

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent room and the restaurant was particularly good. Will stay there again whenever through Mackay
於 2022 年 9 月住了 1 晚
Jess - Guest Experience Manager 於 2022年10月10日回覆
Cheers for the review Wanye and it's great you were also able to experience Coral Cay Bar & Grill Mackay, open Monday - Friday for dinner and 7-days for breakfast.

8/10 不錯哦

Shane

喜歡：整潔度、員工素質和住宿環境和硬體
It was comftable
於 2022 年 10 月住了 1 晚
Jess - Guest Experience Manager 於 2022年10月10日回覆
Thank you for choosing to stay with us at Coral Cay Shane and we hope to welcome you back when you are next in Mackay.