"great hotel"

"The room was simple, but nice and clean. Staff was always helpful and kind."

"Very relaxing place to stay. "

"The room was nice and it is a convenient location"

"Very helpful staff"

"The amenities were amazing! The hot baths were outstanding, the hotel service was excellent. It was a great experience. We will be back. "

"This was quite different from others we have stayed it was very pleasant"

"Amazing variety of breakfast items, great comfort of the in house onsen, and very nearby to the Shin- Yokohama station. "

"Location"

"There isn’t too much directly around the hotel, but if you walk for 10-15 minutes north-west there’s a great shopping area. Room was massive with a queen sized bed, and it was relatively clean, staff were kind and helpful."

"Beautiful location and facility"

"Really loved this room — it’s quite spacious by Japanese standards, especially considering the average hotel room size in Japan is usually around 11–13 square metres. The location is also super convenient if you’re travelling by Shinkansen or heading to events at Yokohama Arena."

"Excellent hotel!"

"Fantastic location, comfortable rooms and great helpful staff . We visit this hotel 2 or three times a year and are always happy with our stay."

"Great hotel!"

"Clean room, nice staff, and wonderful breakfast"

"Nice rooms"

"great place to stay in if you are in the area"

"Hot spring is a wonderful bonus. Breakfast buffet is excellent."

"Great location, helpful staff, clean room."