海灘
查看供應情況

蒙特利旅館飯店的評分

2 out of 5
蒙特利旅館飯店
233 N. Avalon Blvd, Wilmington, CA

評論

6.4
10 分，有夠讚；384 則評論中有 99 則" "
8 分，不錯哦；384 則評論中有 87 則" "
6 分，一般般；384 則評論中有 59 則" "
4 分，不太好；384 則評論中有 46 則" "
2 分，很糟糕；384 則評論中有 93 則" "

6.8/10

整潔度

7.2/10

員工素質

5.8/10

設施服務

6.2/10

住宿環境和硬體

7.0/10

環保程度

評論

2/10 很糟糕

真實旅客

喜歡：整潔度和客房舒適度
不喜歡：員工素質
Terrible experience! Dishonesty of the hotel !
It is really not good experience at the hotel, since we would early leave hotel next morning for airport, and I asked receptionist about preparing breakfast for us to pick up next early morning and she promise me that she already ask somebody to come at 6:00 am next morning and prepare breakfast for us, but no anybody comed and prepared breakfast for us next morning.
Mary 於 2018年5月3日回覆
Thank you for your candid feedback. I am sorry to hear that you weren't satisfied with the competence of our front desk team. Please email us with a phone number or email address so our Front Desk Manager can discuss your issues personally.

8/10 不錯哦

Catherine，Hong Kong

喜歡：員工素質
Small room with kitchen
The room (sleeping area and toilet) was quite small. There were oven, microwave, fridge in the kitchen but no equipment for cooking. We borrowed a pan and dishes from the reception and they were so friendly and helpful. Everything were clean except the oven. When we turned on the oven with a pizza inside, a small cockroach came out from the upper fireplace and then we couldn’t find it afterwards. We have to park the car on the street and luckily there was some space near the entrance. There were bright street lights so it was safe to park. No lifts in the hotel and we stayed at underground level. Overall it was not bad to stay a night or two with reasonable price.
於 2018 年 3 月住了 1 晚
Mary 於 2018年5月3日回覆
We appreciate you taking the time to provide us with such detailed feedback about your stay. I am very sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our housekeeping management. We do hope you give us another chance as we will definitely improve our services.

2/10 很糟糕

Veronica

The property is now a homeless shelter still listed on Expedia. We were sent an email by Expedia and the property for our stay and got there to be told it’s a homeless shelter.
於 2024 年 1 月住了 1 晚

10/10 有夠讚

Santiago

於 2023 年 5 月住了 1 晚
VINCE 於 2023年5月10日回覆
THANK YOU FOR STAYING AT MONTEREY INN

2/10 很糟糕

Eliot

情侶出遊
不喜歡：整潔度和住宿環境和硬體
Arrived, nobody there. Called, waited, called again and waited and waited. Place looked abandoned. A neighbour suggested the place was a refuge for the homeless. Looking at how grimey the exterior was, and that nobody was answering the phone, nor at the door, we left. I’m sure I’m not the first to be scammed.
於 2023 年 3 月住了 1 晚
VINNY 於 2023年3月9日回覆
sorry for the inconvenient but we had your keys in lock box which is hanging on the front door for the self check in

2/10 很糟糕

michael

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Heat did not work- 50 degrees. Tv did not work. No place to eat- crappy pizza 3 blocks away. Worst hotel I've been in in 50 years!
於 2023 年 2 月住了 1 晚
VINNY 於 2023年2月28日回覆
SORRY FOR THE INCOMVENIENT YOU COULD COME TO THE OFFICE FOR HELP THANKS FOR STAYING AT MONTEREY INN

10/10 有夠讚

Stacie

家庭旅遊
喜歡：住宿環境和硬體
The lady that helped me check in was friendly and help out a lot. Made sure we understood rules and where things where.
於 2023 年 2 月住了 1 晚
VINNY 於 2023年2月27日回覆
Thank you for staying with monterey inn

8/10 不錯哦

Don

於 2023 年 2 月住了 1 晚
vinny 於 2023年2月26日回覆
THANKS FOR STAYING AT MONTEREY INN

8/10 不錯哦

Samantha

喜歡：整潔度、員工素質和客房舒適度
於 2023 年 2 月住了 1 晚
VINCE 於 2023年2月24日回覆
THANKS

10/10 有夠讚

Irina

商務旅客, 親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It's a cheap motel, but really clean and nice for the price. No bad smells or so. The outside seating area is nice and cosy. I was surprised by the breakfast - it had snacks, instant oatmeal, even fresh fruit and boiled eggs!
於 2023 年 2 月住了 1 晚
VINCE 於 2023年3月3日回覆
Thanks for staying at Monterey inn

2/10 很糟糕

Dawn

親子旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
DO NOT STAY HERE!!! This was the absolute WORST hotel my family has ever stayed in! The beds were like trying to sleep on a bag of rocks. The room was so dirty and trashy we were genuinely afraid we would get bed bugs. The neighborhood was so seedy that we didn’t dare leave the hotel. Absolutely worst hotel!!!!
於 2023 年 2 月住了 1 晚
VINNY 於 2023年2月18日回覆
SORRY FORTHE INCONENIENT THANKS FOR STAYING WITH US

2/10 很糟糕

Cindy

商務旅客
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I stay at many hotels and have never experienced a hotel in such a terrible state. I appreciated being contacted by the front desk staff to be alerted to the fact there is no-one at the from desk after 8pm and that my door key would be in a lock box on the front door. Unfortunately, everything else was terrible: *No chain lock on my door (only the simple in-handle lock) *The heater was broken and only a light blanket on bed * Room and hallways were unclean * Parking my brand new car on the dark, warehouse-laden street was not safe as my car stuck out like a sore thumb It was late (10pm) and I called several hotels before being able to find an alternative place to stay. This hotel does not warrant a 6.3 rating. My guess is Bots are rating it. It was a very stressful experience for me, a single, professional, 65 year old woman, after a long days work.
於 2023 年 1 月住了 1 晚
vinny 於 2023年1月28日回覆
Tnanks for let us knowand thank you for your stay at monterey inn hotel

10/10 有夠讚

Danielle

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
My boyfriend and I wanted to get away for the holiday and we booked last minute and we found this gem Ruby was amazing so helpful the place was cozy and charming and it had a stove to cook !! I'll definitely be back thanks Ruby & The Monterey staff!!
VINCE 於 2023年1月7日回覆
Thanks for staying with us at Monterey inn hotel

10/10 有夠讚

Richard

於 2022 年 12 月住了 1 晚

2/10 很糟糕

Geneva

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst place ever do not go there!
於 2022 年 12 月住了 1 晚
vince 於 2022年12月13日回覆
sorry for the inconvenient

10/10 有夠讚

Lindsay

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2022 年 12 月住了 1 晚

6/10 一般般

Helena，Brooklyn

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Inexpensive lodging close to the cruise terminal.
於 2022 年 11 月住了 1 晚
Vince 於 2022年11月27日回覆
thanks for staying at monterey inn

4/10 不太好

Nina

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
There where crockroaches in the room.The hotel is very old.
於 2022 年 11 月住了 1 晚
vince 於 2022年11月14日回覆
sorry we are looking forward to help you better next time

10/10 有夠讚

Masahiro

商務旅客
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hotel staffs were so nice. Quiet place, inside is so safe, I highly recommend my friend to stay here!
於 2022 年 11 月住了 2 晚
VINCE 於 2022年11月12日回覆
THANKS WITH STAYING AT MONTEREY INN HOTEL

8/10 不錯哦

Tyler

喜歡：整潔度和員工素質
The room smelt like cat poop
於 2022 年 11 月住了 1 晚
VINCE 於 2022年11月12日回覆
THANKS FOR STAYING WITH US WE WILL WORK IN THIS MANNER TO MAKE THE ROOM SMELL BETTER

6/10 一般般

真實旅客

不喜歡：住宿環境和硬體和客房舒適度
Safety
Safety is an issue at this place Not a good area to stay at
於 2022 年 10 月住了 2 晚
VINCE 於 2022年10月31日回覆
thanks for staying at Monterey inn

2/10 很糟糕

真實旅客

商務旅客
不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
i had a six day stay no one swept. offered me a linen change, dumped garbage. did not ftnd out till day 5 i was on my own. I complained about the bugs on day 2. He sprayed but it did no good. He lied about his location I had to lyft every time I needed to go to the convention center. I was promised a 15-20 min walk. I was isolated from all tthe resources for a decent vacation. I needed to do laundry on sat. no quarer machine & he did not keep at desk. I was on my own. Wait is all I heard.. The place did noty look like the pictures. no where near exercise equipment.. I still got no confirm mation about the $100.00 room deposit he did or did not take off my card.. no signs in laudry about cost of dryer or to wash. Do noty use this resource.
於 2022 年 10 月住了 6 晚
vince 於 2022年10月26日回覆
sorry for the inconvenient you got GPS and you don't know how to use it , we explained to you first you came here that we don't go to your room at all for your personal privacy , and what ever you need you have to come to the office and ask for so we can help i tried to help you more than i can thanks anyway

6/10 一般般

Bente

於 2022 年 9 月住了 2 晚
vince 於 2022年10月19日回覆
thanks for staying with uslooking forward to serve you better for the next time

8/10 不錯哦

Karina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I enjoyed my stay. Everyone was warm and welcoming and were quick to address any concerns.
於 2022 年 10 月住了 4 晚
vince 於 2022年10月13日回覆
Thanks for staying with us

2/10 很糟糕

Dalia

不喜歡：員工素質、設施服務和住宿環境和硬體
Everything was terrible
於 2022 年 10 月住了 5 晚
vince 於 2022年10月13日回覆
sorry to hear that from youbut you had lots of traffic in your room we will work on that matter soon to make things better but you should be specific on that thanks

6/10 一般般

Martha

寵物同遊
喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
The gentleman upon check in was super nice! The place looked clean but very old stove and there were spider webs in the restroom and hiding stains that needs to be clean out! There was no hot or cold water to shower. The area were the motel is very quiet There is no elevator
於 2022 年 10 月住了 1 晚
vince 於 2022年10月10日回覆
thanks but you could come to the office and ask about the water and anything else to help you in that matter you talked about and we have hot and cold water but you didn't have time to check on them.and you got the spider with you looking forward to make things working fineand sorry for your lies about your 2 dogs you got them with you without telling us thanks

8/10 不錯哦

Illeana

於 2022 年 9 月住了 1 晚
Queen 於 2022年9月15日回覆
THANK YOU FOR YOUR STAY

10/10 有夠讚

Shirlee，Seattle

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
The history of the building and the affordability of the rooms is the reason we chose to stay here. The host, Queen, made our stay even better than we anticipated because she was amazingly accommodating, communicative and so warm and friendly. Even though the building is in a predominantly industrial area we were glad we stayed there because it was quiet and provided a great night's rest.
於 2022 年 8 月住了 1 晚
Queen 於 2022年8月27日回覆
THANK YOU SO MUCH FOR YOUR PATRONAGE, IT WAS MORE THAN A PLEASURE BEING YOUR HOST DURING YOUR STAY! THANK YOU FOR A GREAT REVIEW WE LOOK FORWARD TO YOUR NEXT VISIT HERE AT THE MONTEREY INN!

10/10 有夠讚

TAEWOONG

於 2022 年 8 月住了 1 晚
Queen 於 2022年8月27日回覆
THANK YOU FOR A GREAT REVIEW WE LOOK FORWARD TO YOUR NEXT VISIT HERE AT THE MONTEREY INN!

10/10 有夠讚

Nathalie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Love it!!!
Very impressed, well maintained,excellent staff and spacious room. Is definitely a place that I will come back.
於 2022 年 8 月住了 1 晚
Queen 於 2022年8月21日回覆
Thank you, we look forward to your next stay!

10/10 有夠讚

Mohammed

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
You get your money's worth
Very basic no thrills. Clean and efficient with kitchenette if you like making your own meals. It was great fit for my budget
於 2022 年 8 月住了 2 晚
Queen 於 2022年8月19日回覆
Thank you for your stay and when you are back in town come again and see the additional improvements being made! We appreciate your feedback!

10/10 有夠讚

Agustina

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Las chicas de recepción nos atendieron excelente. Sofía, queen y diamond nos hicieron sentir seguros y nos ayudaron en todo lo que necesitábamos. Pasamos una noche excelente, en un lugar tranquilo. Lo recomendamos mucho. Somos una pareja viajera.
於 2022 年 8 月住了 1 晚
Queen 於 2022年8月19日回覆
Thank you for your stay and when you are back in town come again and see the additional improvements being made! We appreciate your feedback!

8/10 不錯哦

Anet

於 2022 年 8 月住了 1 晚
Queen 於 2022年8月19日回覆
Thank you for your stay and when you are back in town come again and see the additional improvements being made! We appreciate your feedback!

10/10 有夠讚

Marion

喜歡：整潔度、員工素質和住宿環境和硬體
Even though we didnt end up staying i just want to say the woman that assisted us when we arrived was so incredibly nice and inviting. You have a gem on your hands. Ive veen working in hotels for years and its hard to find someone that is not jaded from the industry. Hold onto that woman, shes a keeper. ❤️
於 2022 年 8 月住了 1 晚

2/10 很糟糕

Vertie

商務旅客
喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
The property was in a dangerous neighborhood and i felt uncomfortable leaving my car in the parking lot. It is a roach motel. I qould not recommend and i would not stay again.
於 2022 年 7 月住了 1 晚
Queen 於 2022年8月4日回覆
We apologize for any inconvenience you may have experienced at The Monterey Inn, we make every effort to accommodate all our guest which is why we allow our guest to park in the gated area, sorry that accommodation was not sufficient, if made aware we would have moved up another unit if you were not satisfied. Again sorry for inconvenience! Management

6/10 一般般

Eric

於 2022 年 7 月住了 1 晚
Vince 於 2022年7月31日回覆
Thanks for staying at Monterey inn

10/10 有夠讚

shintia

喜歡：員工素質和客房舒適度
In the. Morning i have to catch one bugs cockroach. In thr afternoon i catch one bug like a butterfly but is not ... Bed is good.... No air conditioner....
於 2022 年 7 月住了 1 晚

10/10 有夠讚

Randy

家庭旅遊
喜歡：整潔度、員工素質和設施服務
somewhat sketchy neigborhood, with people sleeping in cars outside the hotel. But owner made sure I was able to get in even when I forgot to let him know about late check in. Room was nice
於 2022 年 7 月住了 1 晚
VINCE 於 2022年7月27日回覆
THANKS FOR STAYING WITH US

8/10 不錯哦

Laura

喜歡：整潔度和員工素質
The place was alright, staff was welcoming.
於 2022 年 7 月住了 1 晚
VINCE 於 2022年7月24日回覆
THANKS FOR STAYING WITH US

2/10 很糟糕

Marvis

家庭旅遊
No parking or elevators....
於 2022 年 7 月住了 1 晚
vinny 於 2022年7月23日回覆
our hotel is historical you should read better before you book our advertisement said no access to wheelchair and free parking on the street even you didn't come here to check with us and your booking was cancelled already with no charge thanks

2/10 很糟糕

Brandon

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Worst hotel experience i have ever had.
Ants and roaches in the room. No hot water in the shower. Ceiling fan only worked if the light was left on Supposed to be a kitchenette which would consist of a stove in the room but there was not microwave barely worked. Ad said there would be free breakfast but there was none.
於 2022 年 7 月住了 1 晚
vinny 於 2022年7月19日回覆
remember we are by the port and roaches are coming from outside we do work our best to keep the place clean and about the breakfast we didn't advertise we had .about the stove we had electrical cooktop was under the kitchen sink you should come to the office and ask what you need we could change your room to make you more comfortable anyway we take your remarks under our considerations to take care of the problem you face to be solved for the future stays thanks for staying with us

4/10 不太好

Arunkumar Murugendrappa

於 2022 年 7 月住了 2 晚

10/10 有夠讚

Maria G

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Me encanto y claro que volveré hay en mi siguiente visita el cuarto familiar muy amplio y limpio
於 2022 年 7 月住了 2 晚
Vince 於 2022年7月4日回覆
Thanks for staying with us looking forward to see again

2/10 很糟糕

Terry

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The place was a mess. It was very dirty and not kept up. The person at the front desk did not know what he was doing.
於 2022 年 6 月住了 1 晚
vince 於 2022年7月1日回覆
hello but you didn't stay at the hotel at all how did you know that the hotel is mess the hotel is very clean but you didn't like historical place

8/10 不錯哦

Parker

團體旅遊
喜歡：員工素質和客房舒適度
Nice stay!
For the price and location I had no complaints! Got an early check-in easily and the process was all quick.
於 2022 年 6 月住了 1 晚
Vince 於 2022年6月28日回覆
Thank you for staying at Monterey inn Hotel We hope to see you again

10/10 有夠讚

Philip

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 6 月住了 2 晚
VINCE 於 2022年6月17日回覆
Thanks for staying with us

2/10 很糟糕

Jose

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Got bit by bed bugs. Unsafe location. Noisy guests. Smell of cigarette smoke. Not recommend.
於 2022 年 6 月住了 1 晚
VINCE 於 2022年6月16日回覆
SORRY TO HEAR THAT WHICH ROOM YOU WERE INN TO GO AND LOOK WHAT WAS WRONG

10/10 有夠讚

Todd

喜歡：整潔度、員工素質和住宿環境和硬體
The manager, Vincent, is a star employee. Very accommodating, helpful and friendly.
於 2022 年 5 月住了 1 晚
VINCE 於 2022年6月11日回覆
THANK YOU

2/10 很糟糕

irma

於 2022 年 4 月住了 1 晚