First time I ever stayed here, and last.
I never leave reviews,
However this place had two major problems,
The staff at night was nice to check in,
No complains there,
The room had a giant roach! A giant roach!
I had a non smoker room yet it smelled like smoke, I woke up late because the power wasn’t working, upon checking out the girl next to me said she was in the room next to me and her power went out as well, my phone didn’t charge and I was late to my meeting.
I should have asked for a refund but I was already late. The woman who stayed next to me said she stays there and they have a pest issue and she also said her power wasn’t working.
I don’t like to complain at all,
But that’s unacceptable, I don’t know if it was the outlets, or in general,
Or the rooms we were in,
And to have huge roaches,
I almost threw up.
Please make sure you have pest control in this property, I have the picture of the roach it was disguising. Due to my phone not being able to charge I was late to my meeting.
They should have issued an apology but the woman was complaining about the issue who had a room next to me, and I was already late.
That’s completely unacceptable.
The check out staff should have apologized or they should let guest know that they have a roach infestation.
Truly unacceptable.