Dear Isaak,In reading your review, it is clear we failed to meet your needs. We are very sorry for not providing you with clean, comfortable, and welcoming accommodations. This is unacceptable, and we will speak with our team about your remarks to ensure improvements are made. If there is any chance to welcome you back and change your perceptions, we would be thankful for it.

Dear Hollie,We sincerely apologize for failing to provide you with the outstanding experience you've come to expect from us. Your comments have been noted and will be shared with the respective teams to help us improve. We hope the next time you're in the area, you'll give us another chance to regain your trust.

Dear Randy,We regret that you didn't have the stay you expected and deserved. Rest assured, your feedback is important and will be shared with the respective teams as we constantly work hard to improve and enhance our guest experience. Thank you for bringing your concerns to our attention, and please consider returning in the future for a better visit.

Dear Derrick,Thank you for reaching out and sharing your concerns. Your feedback helps us improve, and we will keep your comments in mind. We hope you will consider returning in the future so we can demonstrate our commitment to guest satisfaction. Safe travels, and we hope to see you again soon.

Dear Julia,Thank you for sharing your thoughts with us. We are disheartened to read your review as it is indicative of the high standards that our team strives to reach. We will be sure to share your comments with our team as feedback for improvement. Please consider booking us in the future so we can show you a much better experience.

Dear Kevin,Your experience is not what we aim to provide our guests, and for that, we apologize. Our housekeeping team will look into your comments and address any concerns they find. Regarding a refund, as your reservation was made through a third-party site, we recommend reaching out to them. We have limited access to billing information. Our team will seize any chance to ensure our property is top-notch, and your feedback will aid us in that effort. Thank you, and we hope you had a safe trip home.

What you have described isn't the experience we want our guests to have and we'll be sure to look into your comments regarding the cleanliness of our accommodations further. We know that we can do better, so please give us another chance to prove it soon.

Dear Dina,Though we are grateful you chose us to host your stay, we regret that our accommodations fell below your expectations on this occasion. We assure you that room integrity and making our valued guests feel comfortable are of utmost importance to us, and we sincerely apologize for dropping the ball on this occasion. Rest assured, your concerns will be addressed promptly as we take action to rectify the issues you've mentioned and give our rooms the extra attention they deserve. This is not the lasting impression we want to leave you with, so please allow us to make this up to you someday.

Dear Martha,Thank you for taking the time to reach out and share your feedback. Our maintenance team will look into your comment about the TV, and we will be sure any odor concerns are addressed. Please know that our team will work hard to ensure we improve for our valued guests, like yourself. Come back again soon, and we look forward to meeting all your expectations on your next visit.

Dear Susan,Thank you for sharing your thoughts, and we regret the trouble you encountered with our television. Rest assured, your feedback will be shared with the respective teams as we take action to rectify this matter. In the future, we hope you consider returning and giving us another chance to change your perceptions.

Dear Carlos,Though we are grateful you chose us to host your stay, we regret that you didn't have the visit you expected and deserved. Thank you so much for letting us know what was not to your satisfaction during your time with us, as this will allow our dedicated team to make the appropriate changes and improvements. We wish you well and hope you'll consider giving us another try someday.

Dear George,Thank you for taking the time to share your thoughts. We are disheartened that we were unable to meet all of your expectations. This is not representative of the high standards that we provide for our guests. Your feedback will be shared immediately with our team. Please consider booking with us again so we can show you an amazing visit.

Dear Jose,It is disappointing to see that your recent experience did not impress you. Please know that we are dedicated to delivering a top-notch stay, and we would be grateful for feedback on where we can focus our attention. We will seize any opportunity to improve. Nonetheless, we apologize and wish you well on your future travels.

Dear Lucia,We always strive to maintain clean and orderly accommodations, and we truly regret that you experienced otherwise. Our housekeeping team will be spoken to, and we will seize this opportunity to improve our day-to-day efforts. Thank you for making your voice heard.

Dear Carlos,We regret that you didn't have the exceptional experience we are typically known for. If there was anything we could've done to improve your time with us, please don't hesitate to let us know, as we constantly work hard to improve and enhance our guest experience. In the future, we hope you consider returning and giving us another chance to change your perceptions.

Dear Chanel,Thank you for taking the time to leave us a review. We apologize for the way you felt about our accommodations. Rest assured, our team works with law enforcement to make sure that our hotel is safe at all times. We encourage our guests to notify our staff of anything that is less than perfect so we can make any necessary changes to ensure your stay is top-notch. Regardless, we will be sure to share your feedback with our team for improvement. Please consider booking another stay with us so we can show you a better experience.

Dear Julie,We're sorry to hear that you didn't have a good time with us, and we apologize for any cleanliness concerns. Our housekeeping team will look into all your comments further and make changes where necessary. We hope to see you again soon.