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里程碑飯店的評分

5 out of 5
里程碑飯店
1 Kensington Court, London, England

評論

9.8

好極了

10 分，有夠讚；386 則評論中有 329 則" "
8 分，不錯哦；386 則評論中有 46 則" "
6 分，一般般；386 則評論中有 7 則" "
4 分，不太好；386 則評論中有 3 則" "
2 分，很糟糕；386 則評論中有 1 則" "

9.8/10

整潔度

10/10

員工素質

9.8/10

設施服務

9.6/10

住宿環境和硬體

9.6/10

環保程度

評論

10/10 有夠讚

Geoff

於 2023 年 12 月住了 2 晚

2/10 很糟糕

爱旅游的囡囡，美国洛杉矶

喜歡：整潔度
不喜歡：員工素質、住宿環境和硬體和客房舒適度
服务不好、隔音太差、房间空间太小
非常的失望！！！房间内空间太小，酒店还摆放许多东西占掉客人放衣服化妆品和箱子的地方。晚上可听见隔壁说话声、早上被对门送饭声吵醒。晚上出入酒店无人看管，让我们很不放心感觉不安全。对附近餐馆都不熟悉，每次询问总是要很久才找出一家。完全不像是一家被评价如此高的“小豪华酒店”。不会再去住了，同时对网上的评价，也起到了一定的怀疑！

10/10 有夠讚

Briana

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Was sad to not be given the upgrade without a price but the hotel aside was perfection and we will absolutely go back.
於 2024 年 4 月住了 4 晚

10/10 有夠讚

William

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The level of service we received was world-class!
於 2024 年 4 月住了 5 晚

10/10 有夠讚

Caryn

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Fantastic property
於 2024 年 4 月住了 2 晚

10/10 有夠讚

Caryn

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent Staff!
於 2024 年 4 月住了 1 晚

10/10 有夠讚

Jalel

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I would definitely return
於 2024 年 3 月住了 2 晚

10/10 有夠讚

Mark

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The service at the Milestone Hotel is excellent, many hotels claim to give good service but the Milestone is one of the best. Lovely hotel, great location, fabulous bar, a great welcome, lovely room and as stated already, Excellent service. Staff are motivared, well informed, well trained and sincere in their desire to ensure you have a great stay. We will be back & highly recommend. What more needs to said!
於 2024 年 3 月住了 1 晚

10/10 有夠讚

Maria Anna

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff went out of their way to assist in any travel recommendations….
於 2024 年 2 月住了 9 晚

10/10 有夠讚

Rebecca

喜歡：整潔度、員工素質和住宿環境和硬體
Staff was great!
於 2024 年 1 月住了 6 晚

10/10 有夠讚

Andrew

情侶出遊, 寵物同遊
喜歡：整潔度、員工素質和住宿環境和硬體
Staff are amazing - Great location opposite the park. They made us and our dog feel very welcome during our stay.
於 2023 年 12 月住了 1 晚

10/10 有夠讚

Claressa

喜歡：整潔度、員工素質和住宿環境和硬體
於 2023 年 10 月住了 6 晚

10/10 有夠讚

Ulrike

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Wunderschönes , stilvolles Hotel in schöner Lage. Sehr freundliches, aufmerksames und hilfsbereites Personal. Jederzeit wieder!!!!!
於 2023 年 12 月住了 3 晚

6/10 一般般

Jennifer

於 2023 年 12 月住了 2 晚

8/10 不錯哦

Dr. Thomas Endres von

於 2023 年 12 月住了 2 晚

10/10 有夠讚

Patrick

於 2023 年 11 月住了 2 晚

10/10 有夠讚

John

於 2023 年 11 月住了 1 晚

10/10 有夠讚

John

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Location and elegant
於 2023 年 11 月住了 1 晚

10/10 有夠讚

jeremy

於 2023 年 11 月住了 5 晚

10/10 有夠讚

Motoe

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
バスタブのあるホテルを探していてたまたま見つけたのですが、クラシカルでとても素敵なホテルでした レセプション、ドアマンなどが皆さんフレンドリーでホスピタリティにあふれていました 場所はケンジントン宮殿の近くで中心地から離れていてほっこりできますが、カフェやホールフーズなども近くにあるので食事にも困りません 駅からは少々歩きますがさほどの距離ではないです excellent !
於 2023 年 10 月住了 3 晚
Andrew Pike 於 2023年11月29日回覆
Dear Motoe, Thank you for taking the time to share your review following your recent stay at The Milestone Hotel.Please allow me to take this opportunity to thank you for choosing to spend your time in London with us at The Milestone Hotel. I will pass on your kind words to the team.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back to your 'home away from home' again in the future.Warm regards,Andrew PikeGeneral Manager

10/10 有夠讚

John

於 2023 年 11 月住了 1 晚

10/10 有夠讚

Carolyn

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
It was beautiful and we were treated like royalty.
於 2023 年 9 月住了 5 晚
Andrew Pike 於 2023年11月29日回覆
Dear Carolyn, Thank you for taking the time to share your review following your recent stay at The Milestone Hotel. I am so pleased to read that you had a wonderful time at our hotel. We take pride in our service and attention to detail and I am thrilled you found our service to be of high standards. I have shared your feedback with my team this afternoon and it made us all very proud! It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back again in the future. Warm regards, Andrew Pike General Manager

10/10 有夠讚

Rebecca

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Robert

於 2023 年 10 月住了 3 晚

8/10 不錯哦

David

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Marshall

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Wonderful Stay
於 2023 年 10 月住了 4 晚

10/10 有夠讚

Alberto

喜歡：整潔度、員工素質和住宿環境和硬體
Great experience
於 2023 年 10 月住了 1 晚

10/10 有夠讚

Chunyue

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff here are experts in hospitality, the best of the best. We enjoyed our stay here very much. From walking into the hotel, we felt welcomed and taken care of. After checking in, we were given a tour of the hotel, and were offered welcome drinks. The entire team was very professional and knowledgeable. They were always just a phone call away and would get your requests sorted. The amount of attention they put into the little details really made this place stand out. If you are looking for a home away from home, this is it!
於 2023 年 10 月住了 2 晚

8/10 不錯哦

Erin

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 9 月住了 2 晚

10/10 有夠讚

Lisa

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff are warm, welcoming, and knowledgeable. Everything was spotless clean. Our room was fantastic ... it was what I bpoked, but much better than advertised. Huge bathroom by London standards and an enormous surprise terrace. The pool was great and private. Linens were top notch. Bed was comfortable. Afternoon tea was a delight and the bar was fun. I am only upset I couldn't stay longer. Will both me back AND will be telling all of my friends.
於 2023 年 9 月住了 3 晚
Andrew Pike 於 2023年9月20日回覆
Dear Lisa, Thank you for taking the time to share your review following your recent stay at The Milestone Hotel.We really enjoyed reading about your stay and all of the aspects of the hotel which you most enjoyed. Please allow me to take this opportunity to thank you for choosing to spend your time in London with us at The Milestone Hotel. I will pass on your kind words to the team.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back to your 'home away from home' again in the future.Warm regards,Andrew PikeGeneral Manager

10/10 有夠讚

Federico，Bogota, Colombia

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I was glad i chose this hotelfor a third stay
於 2023 年 9 月住了 4 晚
Andrew Pike 於 2023年9月20日回覆
Dear Federico, Thank you for taking the time to share your review following your recent stay at The Milestone Hotel.Please allow me to take this opportunity to thank you for choosing to spend your time in London with us again at The Milestone Hotel. I will pass on your kind words to the team.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back to your 'home away from home' again in the future.Warm regards,Andrew PikeGeneral Manager

10/10 有夠讚

Ronald

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice all around The staff were all incredible!! Fran our concierge, was as always, the best!!! Palio in the dining area was just great!!!
於 2023 年 8 月住了 5 晚
Andrew Pike 於 2023年9月20日回覆
Dear Ronald, Thank you for taking the time to share your review following your recent stay at The Milestone Hotel. I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you. Your lovely notes have made us all smile this morning! We hope very much to welcome you back to The Milestone Hotel in the near future. Warm regards, Andrew Pike General Manager

10/10 有夠讚

Armando，Alameda

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This is what hotels used to be like 100 years ago. The staff are remarkable, they remember, they care, they inquire. These are pros, people who are professionals, and what they do. Housekeeping staff are out of this world, I've never seen a room that clean. The gentleman with the top hat, who welcomes you every day, makes you feel like you're coming home. The cuisine in the bar or just fantastic. Save up your money and stay there instead of some other place. This is the only the hotel in London. I'll ever use again.
於 2023 年 8 月住了 3 晚
Andrew Pike 於 2023年8月15日回覆
Dear Armando, Thank you for taking the time to share your review following your recent stay at The Milestone Hotel. I am delighted that you had a fantastic time with us and it was wonderful to read how much the team exceeded your expectations. It is our passion to care for our guests and it was our pleasure to have hosted you. Your lovely notes have made us all smile this morning! We hope very much to welcome you back to The Milestone Hotel in the near future. Warm regards, Andrew Pike General Manager

10/10 有夠讚

kathryn，Los Angeles

於 2023 年 7 月住了 3 晚

10/10 有夠讚

Oxana

於 2023 年 7 月住了 2 晚

8/10 不錯哦

Nigel

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Marvellous - but don't tell anyone!
Love the hotel. Location is not an issue as transport links in London are good on non strike days. Its a 10 min walk from the nearest tube and a change is needed to get to any shopping area. Great staff and service, lovely little bar and the glass of champagne brought to our room whilst we unpacked was lovely! The restaurant is really lovely too with generous sized breakfast portions. Regrettably one main course at dinner was served luke warm at best which is a shame in an otherwise pretty perfect hotel
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Melonie

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Superb once again room super food fantastic see you soon
於 2023 年 7 月住了 2 晚

10/10 有夠讚

Alan

於 2023 年 7 月住了 2 晚

10/10 有夠讚

bo hyun

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful Vibe here!
於 2023 年 7 月住了 1 晚

10/10 有夠讚

Judith

喜歡：整潔度、員工素質和住宿環境和硬體
I loved this property! Staff was amazing, knew my name by the first evening. Very helpful with getting transportation and made me feel very welcome.
於 2023 年 6 月住了 2 晚

10/10 有夠讚

A

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

10/10 有夠讚

Patrick

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect!
Maybe the best experience and service found in any hotel in my many travels. Thank you to the entire Milestone team (especially the bartenders!)
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Catherine

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Highly Recommend!
The Milestone Hotel was amazing. Clean, comfortable, super friendly staff. Would highly recommend.
View of the balcony in the background
於 2023 年 5 月住了 2 晚

10/10 有夠讚

Veijo

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 5 月住了 1 晚

10/10 有夠讚

Whitney

於 2023 年 5 月住了 2 晚

10/10 有夠讚

Thomas Michael，Kingwood

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This was our third stay at the Milestone. It is the hotel against which we compare all others. But, these days, we don't bother to compare. We just book the Milestone.
於 2023 年 4 月住了 6 晚
Andrew Pike 於 2023年5月2日回覆
Dear Thomas Michael, Thank you for taking the time to share your review following your recent stay at The Milestone Hotel. Please allow me to take this opportunity to thank you for choosing to spend your time in London with us at The Milestone Hotel. I will pass on your kind words to the team.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back to your 'home away from home' again in the future.Warm regards,Andrew PikeGeneral Manager

10/10 有夠讚

Arlene，SAN FRANCISCO

於 2023 年 4 月住了 2 晚

10/10 有夠讚

Chandra

於 2023 年 4 月住了 3 晚

10/10 有夠讚

IZUMI

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
最高の滞在となりました。 建物も素敵だし、スタッフの対応も素晴らしいし、食事は美味しいし、交通の便も良く、言うこと無しです。 ありがとうございました。
於 2023 年 4 月住了 5 晚
Andrew Pike 於 2023年4月27日回覆
Dear Izumi, Thank you for taking the time to share your review following your recent stay at The Milestone Hotel.Please allow me to take this opportunity to thank you for choosing to spend your time in London with us at The Milestone Hotel.It was our pleasure to have hosted you, and we hope very much to have the chance to welcome you back to your 'home away from home' again in the future.Warm regards,Andrew PikeGeneral Manager

10/10 有夠讚

JIYUN

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 3 月住了 6 晚