住宿正面 (夜晚)

倫敦皇家蘭開斯特飯店的評分

5 out of 5
倫敦皇家蘭開斯特飯店
Lancaster Terrace, London, England

評論

9.4

好極了

10 分,有夠讚;1008 則評論中有 749 則" "
8 分,不錯哦;1008 則評論中有 198 則" "
6 分,一般般;1008 則評論中有 34 則" "
4 分,不太好;1008 則評論中有 20 則" "
2 分,很糟糕;1008 則評論中有 7 則" "

9.8/10

整潔度

9.4/10

員工素質

9.4/10

設施服務

9.6/10

住宿環境和硬體

9.4/10

環保程度

評論

10/10 有夠讚

HO

於 2023 年 9 月住了 1 晚
AM 於 2023年9月26日回覆
Dear HO,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Guest Services at Business Communications Centre,Royal Lancaster London.

8/10 不錯哦

Wong Weng

情侶出遊, 家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
環境清靜,靠近hyde park, 交通也方便。
於 2023 年 8 月住了 10 晚
Business Communications Centre, 於 2023年8月19日回覆
Dear Wong Weng,Thank you so much, for taking the time to share this wonderful review, following your recent stay with us. I am delighted to see that you had such a fabulous experience. And hope to have the pleasure of welcoming you, back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Kind Regards,Rahel,Guest Services at Business Communications Centre, Royal Lancaster London Hotel, W2.

10/10 有夠讚

LJUK,HK

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
good location, good hospitality, good room condition, good breakfast, good restaurant.
於 2020 年 2 月住了 2 晚
Guest Services 於 2020年2月26日回覆
Dear LJUK, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Nadia Balde Guest Services, Royal Lancaster London.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service , friendly and helpful staff Room is very clean and comfortable bed I will be back again!
於 2019 年 10 月住了 3 晚
Guest Services 於 2019年10月31日回覆
Dear Sir or Madam, Thank you so much, for having taken the time to share this wonderful review, following your recent stay with us. I am delighted to see that you had such a fabulous experience. And hope to have the pleasure of welcoming you, back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Nadia Balde Guest Services, Royal Lancaster London.

10/10 有夠讚

真實旅客

情侶出遊, 商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店是在住宅區, 因此環境很安靜. 酒店內的房間整潔,整齊,床也很好,每晚都睡得很好. 而且每位酒店員工都很幫忙,真的很有家的感覺. 而且從酒店走5分鐘度就到達Lancaster Gate Underground. 不止地下鐵,還有巴士站,的士站.總之交通便利. 唯一不便就是附近沒有便利店,超市,這些店都座落在柏丁頓站. 總之住宿特舒服,下次還是會再入住的.
於 2019 年 9 月住了 2 晚
Felice 於 2019年10月5日回覆
Dear Sir/ Madam, Thank you so much, for having taken the time to share this wonderful review, Following your recent stay here, at the Royal Lancaster London Hotel. I am delighted to see that you had such an Exceptional experience. And we hope to have the pleasure of welcoming you, back in the very near future. Should you ever require any assistance at all, with the making of future reservations? I remain entirely at your disposal. Kindest regards, Felicia, Guest Services, Royal Lancaster London Hotel, W2.

10/10 有夠讚

Wai Lee

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel, nice view, easy access, good location! Service is good too.
於 2019 年 9 月住了 3 晚
Felice 於 2019年9月28日回覆
Dear Sir/ Madam, Thank you so much, for having taken the time to share this wonderful review, Following your recent stay here, at the Royal Lancaster London Hotel. I am delighted to see that you had such an Exceptional experience. And we hope to have the pleasure of welcoming you, back in the very near future. Should you ever require any assistance at all, with the making of future reservations? I remain entirely at your disposal. Kindest regards, Felicia, Guest Services, Royal Lancaster London Hotel.

8/10 不錯哦

Hung

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect.
於 2019 年 9 月住了 3 晚
Guest Services 於 2019年9月17日回覆
Dear Hung, Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Nadia Balde Guest Services, Royal Lancaster London.

8/10 不錯哦

Wendy

喜歡:整潔度、員工素質和住宿環境和硬體
服務員每天也收拾房間,房間的溫度可自行調較,適中。環境舒適及房間光亮。酒店位置鄰近地鐵,交通十分便利。
於 2019 年 2 月住了 5 晚
Alex 於 2019年3月31日回覆
Dear Wendy, Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal. Kind Regards, Alexander Henskens Hotel Manager Ahenskens@royallancaster.com.

10/10 有夠讚

真實旅客

喜歡:住宿環境和硬體和客房舒適度
飯店重新裝修後整體很好,不過房間的打掃有待訓練,每天的用品都沒更新,有一天到了下午五點還沒打掃,還有弄錯了我的訂房把房鎖了並且自動幫我check out還把冰箱的酒飲料通通算在費用扣我的保證金,一般人check out肯定沒看明細,幸好我看到email發來的費用,亂七八糟的明細一條條,還自動把我check out,離開的那天是早晨五點多,櫃台人見我走了不知道我先生還留在房裡居然自己開房門進去!早上五點多是想怎樣?還說是想打掃!真是奇怪的行為! 這次住了十天 雖然用了兩個訂房系統訂的,對這家飯店的管理感覺很不爽!
於 2018 年 12 月住了 6 晚
Guest Services 於 2019年1月5日回覆
亲爱的先生或女士, 感谢您在最近一次入住我们之后花时间分享您的反馈。 我非常抱歉看到您的住宿体验并不完美,并且向您保证您的意见已在内部升级。 我希望尽管你提到过各种各样的问题,但是如果您将来再次与我们在一起,您会感到很舒服,如果您需要任何协助以便进行未来预订,我们将完全随时为您服务。 亲切的问候, Nadia Balde,宾客服务

8/10 不錯哦

KWAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 11 月住了 4 晚
Saw 於 2018年11月28日回覆
Dear Guest, Thank you for choosing to stay at the Royal Lancaster London Hotel and your kind review on Expedia. We look forward to welcoming you back in the near future. Warm regards, Saw H Than

10/10 有夠讚

Teddy

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 3 月住了 5 晚

8/10 不錯哦

SHUAI

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Y,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Near Underground
The hotel is located just next to Hyde Park and Lancaster Gate Underground Station, very convenient.
於 2018 年 3 月住了 7 晚

10/10 有夠讚

cong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
比较方便坐地铁
酒店还有部分在装修,看起来比较新 不过设施还不完善,房间较小
於 2018 年 2 月住了 3 晚

10/10 有夠讚

k,hong kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
細心佈置,設計風格簡約大氣
早上到達酒店,不用加錢,也盡快安排入住。預早告知酒店慶祝周年,酒店細心準備賀卡小驚喜,非常細心。房間舒適,普通房須小,但在倫敦算性價比很高。離地鐵口Lancaster gate只要2分鐘內路程
於 2018 年 2 月住了 1 晚

10/10 有夠讚

Ambrose,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Pleasant hotel stay in London
The hotel is near Hyde Park and Kensignton Garden with greenery scenery. The room is spacious and comfortable. The staffs are professional and helpful. We had a pleasant stay in the hotel.
於 2018 年 2 月住了 3 晚

10/10 有夠讚

Yi,Taiwan

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
床鋪舒適,房間乾淨
服務生態度親切,服務生解說房間很仔細~飯店附有網路的手機可攜帶至外面十分方便~~~~~~ 然後為什麼一定評論要這麼多字數,這限制實在是很... 使人不太想有feedback
於 2018 年 1 月住了 1 晚

10/10 有夠讚

ka tik

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常方便,對面有便利商店,去soho和攝政街巴士8,9個站,正
於 2017 年 12 月住了 2 晚

8/10 不錯哦

zhang,hongkong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
服務貼心交通便利
新裝修的酒店離帕丁頓火車站走路五分鐘左右,地下鐵㦯直到中國城的巴士站兩分鐘路程,連續幾天吃酒店內的泰國菜非常美味地道,而且價錢相宜就歺環境漂亮,下次還會入住 酒店的服務非常貼心,每天房間會有水果免費瓶裝水,如果有問題酒店人員也非常樂于回答
於 2017 年 10 月住了 10 晚

10/10 有夠讚

D.

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Honestly, liked that a cab was always out front. Breakfast was excellent, room service convenient, concierge helpful. Room spotlessly clean and staff was exemplary.
於 2024 年 4 月住了 7 晚
AM 於 2024年5月3日回覆
Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. it is heart-warming to know that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best wishes, Andrea, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

Ahmad

喜歡:整潔度
於 2024 年 4 月住了 4 晚
AM 於 2024年5月3日回覆
Dear Ahmad,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

Marco César

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Atendimento excelente perto do metrô e ao lado do parque. Ficamos em um quarto de canto com muita janela e muita luz. Muito limpo. Café da manhã delicioso.
於 2024 年 4 月住了 7 晚
Felice 於 2024年4月26日回覆
Greetings Marco César,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

Maamoun

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, hotel was very clean, staff were very friendly and hospitable The room is a bit small for the price but so are most hotel rooms in London in prime locations
於 2024 年 4 月住了 5 晚
Felice 於 2024年4月23日回覆
Dear Maamoun, Thank you kindly for having taken the time to share a review. Following your recent stay with us. I am pleased to know that, in spite of your concerns regarding the above, your lasting impression remains a most positive one. You may consider on your next visit, selecting from one of our more spacious room categories - subject to availability and with numerous additional benefits awaiting ahead! With all this in mind, I do hope to welcome you back again soon. Best regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

Gillian

商務旅客
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Another excellent stay - great service and amazing location.
於 2024 年 4 月住了 6 晚
AM 於 2024年4月21日回覆
Dear Gilian,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster London.

10/10 有夠讚

Theresa

喜歡:整潔度、員工素質和住宿環境和硬體
.
於 2024 年 4 月住了 3 晚
Felice 於 2024年4月19日回覆
Dear Theresa,Thank you so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a positive experience. I hope to have the pleasure of welcoming you back, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

Naz

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the time we spent there and we’ll recommend it to our friends
於 2024 年 3 月住了 6 晚
Felice 於 2024年4月18日回覆
Greetings Naz,Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. It is heartwarming to know that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Kind regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

Richard

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 4 月住了 4 晚
Felice 於 2024年4月17日回覆
Dear Richard,Thank you for taking the time to share a review, following your recent stay with us. I am pleased to know you had an enjoyable experience and hope to have the pleasure, of welcoming you back again soon. Best regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

8/10 不錯哦

Suad

商務旅客, 團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
I wasn’t happy with the car park the change me 60 for 2 night and the wasn’t any bottle of water in the room I have to hask for it everything else was good
於 2024 年 4 月住了 2 晚
Maria 於 2024年4月14日回覆
Dear SuadThank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Maria, Guest Services at Business Centre, Royal Lancaster London.

10/10 有夠讚

Navroop

於 2024 年 4 月住了 2 晚
Rahel 於 2024年4月10日回覆
Dear NavroopThanks for staying with us. We appreciate your feedback!

10/10 有夠讚

Kyelim

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was clean and well managed. Housekeeping was great where the manager also checked in. The only downside is that the room is quite small where it was difficult to find a spot to open up our luggage
於 2024 年 4 月住了 2 晚
Rahel 於 2024年4月10日回覆
Dear KyelimThank you for taking the time to share a review. Following your recent stay with us,. I am pleased to know that, in spite of your concerns regarding room size, your lasting impression remains a positive one. You may consider joining our online, immediate approval Friends of Royal Lancaster London membership. To benefit immensely on your next visit from generous concessions. On our more spacious room categories, subject to availability, and much more! Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Best regards, Guest Services at Business Communications Centre, Royal Lancaster, London.

10/10 有夠讚

Michael Charles

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property in a beautiful area 1 block from the Central Line and 5 min walk from Healthrow Express.
於 2024 年 4 月住了 5 晚
Business Communications Centre 於 2024年4月10日回覆
Dear Michael Charles,Thank you for taking the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience. And I hope to have the pleasure of welcoming you back again soon.Should you ever require any assistance at all, with the making of future reservations, We remain entirely at your disposal.Kind regardsRahel,Guest Services at Business Communications Centre,Royal Lancaster London Hotel, W2.

10/10 有夠讚

Alan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Service
於 2024 年 4 月住了 2 晚
Business Communications Centre 於 2024年4月10日回覆
Thanks for staying with us. We appreciate your feedback!

10/10 有夠讚

larissa

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a beautiful property right across from the magnificent Hyde Park. The tube and bus stop are just round the corner. The staff’s friendliness and attention to detail is superb. We also enjoyed an incredible view of the city from our comfortable bedroom. The room was extremely clean. We also enjoyed the complimentary coffee and biscuits in our room.
於 2024 年 3 月住了 4 晚
Felice 於 2024年4月4日回覆
Salutations Larissa,Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. It is heartwarming to acknowledge that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

David

於 2024 年 3 月住了 2 晚
Felice 於 2024年4月4日回覆
Dear David,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

Christoph

於 2024 年 3 月住了 2 晚
AM 於 2024年4月21日回覆
Dear Christoph,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster London.

10/10 有夠讚

Zoraya,Palmetto Bay

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely stay; thank you!
於 2024 年 3 月住了 4 晚
Felice 於 2024年3月27日回覆
Greetings Zoraya,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

MALCOLM

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location and a very nice hotel
於 2024 年 3 月住了 1 晚
AM 於 2024年3月25日回覆
Dear Malcolm,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

Julie

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant surprise! Really liked the vibe of the hotel - rooms are well appointed and very bright even if a bit small. Many have great views towards Hyde Park. Quiet area and super assessable to Notting Hill, Marleybone, Mayfair etc., tube station next door, Paddington Station 10 min taxi ride and who doesn’t love a walk in Hyde Park which is right across the street. The staff was amazing - so friendly and helpful, really made the stay memorable!
於 2024 年 3 月住了 2 晚
AM 於 2024年3月24日回覆
Dear Julie,Thank you so much for having taken the time to share this wonderful review. Following your recent stay with us,. I am delighted to know you had such a fabulous experience. I hope to have the pleasure of welcoming you back in the not-too-distant future. Best wishes,Andrea, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

Peter

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is outstanding, great Thai restaurant on premises.
於 2024 年 3 月住了 7 晚
AM 於 2024年3月25日回覆
Dear PeterThank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

Sergei,Toronto

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very surprising stay, the area, the facilities and the staff all superb!!
於 2024 年 3 月住了 2 晚
Felice 於 2024年3月18日回覆
Greetings Sergei,Thank you so much for taking the time to share this wonderful review. Following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. For it is heartwarming to know our efforts, have met full fruition. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

Stephanie

於 2024 年 3 月住了 1 晚
Felice 於 2024年4月4日回覆
Dear Stephanie,Thank you kindly for posting a review, following your recent stay with us. It is pleasing to know you enjoyed your stay and we you will visit again soon.Kind regards,Felicia, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

Bruce

於 2024 年 3 月住了 1 晚
Felice 於 2024年4月4日回覆
Dear Bruce,Thank you so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a fabulous experience. We hope you will visit again soon.Best wishes,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

IRINA

喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful and modern
於 2024 年 3 月住了 2 晚
Felice 於 2024年3月13日回覆
Dear Irina,Thank you so much, for having taken the time to share a review. Following your recent stay with us. We are delighted to learn you had such a fabulous experience. We do look forward to welcoming you back. Hopefully, in the near future. Best regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

Christoph

於 2024 年 3 月住了 1 晚
Felice 於 2024年4月4日回覆
Greetings Christoph,Thank you ever so much for taking the time to post a review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felicia,Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

Paula

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 4 晚
Felice 於 2024年3月9日回覆
Dear Paula,Thank you so much for having taken the time, to share a review. Following your recent stay with us. I am delighted to know you had a pleasant experience and hope to have the pleasure, of welcoming you back. Ideally, in the not too distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

Sarah

團體旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel and staff. Room was cosy and clean, but expected a slightest bigger space for the price.
於 2024 年 2 月住了 1 晚
Felice 於 2024年2月28日回覆
Greetings Sarah, Thank you kindly for having taken the time to share this review. Following your recent stay with us. I am pleased to know in spite of your concerns regarding the said, your lasting impression remains a most positive one. You may consider on your next visit, selecting from one of our more spacious room categories - subject to availability and with much more incentives awaiting you! With this in mind, I do hope to welcome you back again soon. Best regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

AWATIF Y A S

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
every thing was exelent
於 2024 年 2 月住了 9 晚
Felice 於 2024年2月21日回覆
Felicitations AWATIF Y A S!Thank you so much for having taken the time, to share this wonderful review. Following your recent stay with us. I am delighted to know you had a pleasant experience and I hope to have the pleasure of welcoming you back. Ideally, n the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.

10/10 有夠讚

Moaed,Chester

商務旅客, 家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Very good place to stay just remember they are charging £55 per each night for parking I don’t think is reasonable
於 2024 年 2 月住了 1 晚
Felice 於 2024年2月17日回覆
Dear Moaed,Thank you kindly for taking the time to share a review. Following your recent stay with us. I am pleased to know in spite of your concerns regarding the above, your lasting impression remains a positive one. I do also hope to welcome you back again soon. Kind regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

Ram

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
於 2024 年 2 月住了 1 晚
Felice 於 2024年2月17日回覆
Greetings Ram,Thank you so kindly for taking the time to share a review. Following your recent stay with us. I am delighted to know you had such an exceptional experience. I hope to have the pleasure of welcoming you back, in the not-too-distant future.Best regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.

10/10 有夠讚

balal

情侶出遊
喜歡:整潔度和住宿環境和硬體
Good
於 2024 年 2 月住了 2 晚
Felice 於 2024年2月12日回覆
Greetings Balal,Thank you so much for having taken the time, to share this review. Following your recent stay with us. I am delighted to know you had a pleasant experience, and I hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.