Dear HO,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Guest Services at Business Communications Centre,Royal Lancaster London.
8/10 不錯哦
Wong Weng
情侶出遊, 家庭旅遊, 親子旅遊
2023年8月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
環境清靜,靠近hyde park, 交通也方便。
Wong Weng
於 2023 年 8 月住了 10 晚
Business Communications Centre, 於 2023年8月19日回覆
Dear Wong Weng,Thank you so much, for taking the time to share this wonderful review, following your recent stay with us. I am delighted to see that you had such a fabulous experience. And hope to have the pleasure of welcoming you, back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Kind Regards,Rahel,Guest Services at Business Communications Centre, Royal Lancaster London Hotel, W2.
10/10 有夠讚
LJUK,HK
家庭旅遊
2020年2月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
good location, good hospitality, good room condition, good breakfast, good restaurant.
LJUK
於 2020 年 2 月住了 2 晚
Guest Services 於 2020年2月26日回覆
Dear LJUK,
Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.
Kind Regards,
Nadia Balde
Guest Services, Royal Lancaster London.
10/10 有夠讚
真實旅客
2019年10月30日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent service , friendly and helpful staff
Room is very clean and comfortable bed
I will be back again!
真實旅客
於 2019 年 10 月住了 3 晚
Guest Services 於 2019年10月31日回覆
Dear Sir or Madam,
Thank you so much, for having taken the time to share this wonderful review, following your recent stay with us.
I am delighted to see that you had such a fabulous experience. And hope to have the pleasure of welcoming you, back in the not too distant future.
Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.
Kind Regards,
Nadia Balde
Guest Services, Royal Lancaster London.
Dear Sir/ Madam,
Thank you so much, for having taken the time to share this wonderful review,
Following your recent stay here, at the Royal Lancaster London Hotel.
I am delighted to see that you had such an Exceptional experience.
And we hope to have the pleasure of welcoming you, back in the very near future.
Should you ever require any assistance at all, with the making of future reservations?
I remain entirely at your disposal.
Kindest regards,
Felicia,
Guest Services, Royal Lancaster London Hotel, W2.
10/10 有夠讚
Wai Lee
2019年9月28日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Very nice hotel, nice view, easy access, good location! Service is good too.
Wai Lee
於 2019 年 9 月住了 3 晚
Felice 於 2019年9月28日回覆
Dear Sir/ Madam,
Thank you so much, for having taken the time to share this wonderful review,
Following your recent stay here, at the Royal Lancaster London Hotel.
I am delighted to see that you had such an Exceptional experience.
And we hope to have the pleasure of welcoming you, back in the very near future.
Should you ever require any assistance at all, with the making of future reservations?
I remain entirely at your disposal.
Kindest regards,
Felicia,
Guest Services, Royal Lancaster London Hotel.
8/10 不錯哦
Hung
2019年9月15日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Perfect.
Hung
於 2019 年 9 月住了 3 晚
Guest Services 於 2019年9月17日回覆
Dear Hung,
Thank you ever so much for having taken the time to share this wonderful review following your recent stay with us. I am delighted to see that you had such a fabulous experience and hope to have the pleasure of welcoming you back in the not too distant future. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.
Kind Regards,
Nadia Balde
Guest Services, Royal Lancaster London.
Dear Wendy,
Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.
Kind Regards,
Alexander Henskens
Hotel Manager
Ahenskens@royallancaster.com.
Dear Guest,
Thank you for choosing to stay at the Royal Lancaster London Hotel and your kind review on Expedia.
We look forward to welcoming you back in the near future.
Warm regards,
Saw H Than
10/10 有夠讚
Teddy
2018年5月18日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Teddy
於 2018 年 3 月住了 5 晚
8/10 不錯哦
SHUAI
2018年4月13日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
SHUAI
10/10 有夠讚
Y,Hong Kong
2018年4月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Near Underground
The hotel is located just next to Hyde Park and Lancaster Gate Underground Station, very convenient.
The hotel is near Hyde Park and Kensignton Garden with greenery scenery. The room is spacious and comfortable. The staffs are professional and helpful. We had a pleasant stay in the hotel.
Honestly, liked that a cab was always out front. Breakfast was excellent, room service convenient, concierge helpful. Room spotlessly clean and staff was exemplary.
D.
於 2024 年 4 月住了 7 晚
AM 於 2024年5月3日回覆
Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. it is heart-warming to know that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best wishes, Andrea, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
Ahmad
2024年5月2日
喜歡:整潔度
Ahmad
於 2024 年 4 月住了 4 晚
AM 於 2024年5月3日回覆
Dear Ahmad,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
Marco César
家庭旅遊
2024年4月26日
喜歡:整潔度、員工素質和住宿環境和硬體
Atendimento excelente perto do metrô e ao lado do parque. Ficamos em um quarto de canto com muita janela e muita luz. Muito limpo. Café da manhã delicioso.
Marco César
於 2024 年 4 月住了 7 晚
Felice 於 2024年4月26日回覆
Greetings Marco César,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
Maamoun
情侶出遊
2024年4月22日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great location, hotel was very clean, staff were very friendly and hospitable
The room is a bit small for the price but so are most hotel rooms in London in prime locations
Maamoun
於 2024 年 4 月住了 5 晚
Felice 於 2024年4月23日回覆
Dear Maamoun, Thank you kindly for having taken the time to share a review. Following your recent stay with us. I am pleased to know that, in spite of your concerns regarding the above, your lasting impression remains a most positive one. You may consider on your next visit, selecting from one of our more spacious room categories - subject to availability and with numerous additional benefits awaiting ahead! With all this in mind, I do hope to welcome you back again soon. Best regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
Gillian
商務旅客
2024年4月21日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Another excellent stay - great service and amazing location.
Gillian
於 2024 年 4 月住了 6 晚
AM 於 2024年4月21日回覆
Dear Gilian,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster London.
10/10 有夠讚
Theresa
2024年4月19日
喜歡:整潔度、員工素質和住宿環境和硬體
.
Theresa
於 2024 年 4 月住了 3 晚
Felice 於 2024年4月19日回覆
Dear Theresa,Thank you so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a positive experience. I hope to have the pleasure of welcoming you back, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
Naz
情侶出遊
2024年4月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the time we spent there and we’ll recommend it to our friends
Naz
於 2024 年 3 月住了 6 晚
Felice 於 2024年4月18日回覆
Greetings Naz,Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. It is heartwarming to know that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Kind regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
Richard
2024年4月16日
喜歡:整潔度、員工素質和住宿環境和硬體
Richard
於 2024 年 4 月住了 4 晚
Felice 於 2024年4月17日回覆
Dear Richard,Thank you for taking the time to share a review, following your recent stay with us. I am pleased to know you had an enjoyable experience and hope to have the pleasure, of welcoming you back again soon. Best regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.
8/10 不錯哦
Suad
商務旅客, 團體旅遊
2024年4月13日
喜歡:整潔度、員工素質和住宿環境和硬體
I wasn’t happy with the car park the change me 60 for 2 night and the wasn’t any bottle of water in the room I have to hask for it everything else was good
Suad
於 2024 年 4 月住了 2 晚
Maria 於 2024年4月14日回覆
Dear SuadThank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Maria, Guest Services at Business Centre, Royal Lancaster London.
10/10 有夠讚
Navroop
2024年4月9日
Navroop
於 2024 年 4 月住了 2 晚
Rahel 於 2024年4月10日回覆
Dear NavroopThanks for staying with us. We appreciate your feedback!
10/10 有夠讚
Kyelim
團體旅遊
2024年4月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property was clean and well managed. Housekeeping was great where the manager also checked in. The only downside is that the room is quite small where it was difficult to find a spot to open up our luggage
Kyelim
於 2024 年 4 月住了 2 晚
Rahel 於 2024年4月10日回覆
Dear KyelimThank you for taking the time to share a review. Following your recent stay with us,. I am pleased to know that, in spite of your concerns regarding room size, your lasting impression remains a positive one. You may consider joining our online, immediate approval Friends of Royal Lancaster London membership. To benefit immensely on your next visit from generous concessions. On our more spacious room categories, subject to availability, and much more! Should you ever require any assistance at all with the making of future reservations, I remain entirely at your disposal.Best regards, Guest Services at Business Communications Centre, Royal Lancaster, London.
10/10 有夠讚
Michael Charles
家庭旅遊
2024年4月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Property in a beautiful area 1 block from the Central Line and 5 min walk from Healthrow Express.
Michael Charles
於 2024 年 4 月住了 5 晚
Business Communications Centre 於 2024年4月10日回覆
Dear Michael Charles,Thank you for taking the time to share a review following your recent stay with us. We are pleased to see that you had an enjoyable experience. And I hope to have the pleasure of welcoming you back again soon.Should you ever require any assistance at all, with the making of future reservations, We remain entirely at your disposal.Kind regardsRahel,Guest Services at Business Communications Centre,Royal Lancaster London Hotel, W2.
10/10 有夠讚
Alan
2024年4月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great Service
Alan
於 2024 年 4 月住了 2 晚
Business Communications Centre 於 2024年4月10日回覆
Thanks for staying with us. We appreciate your feedback!
10/10 有夠讚
larissa
家庭旅遊
2024年4月2日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This is a beautiful property right across from the magnificent Hyde Park. The tube and bus stop are just round the corner. The staff’s friendliness and attention to detail is superb. We also enjoyed an incredible view of the city from our comfortable bedroom. The room was extremely clean. We also enjoyed the complimentary coffee and biscuits in our room.
larissa
於 2024 年 3 月住了 4 晚
Felice 於 2024年4月4日回覆
Salutations Larissa,Thank you so much for taking the time to share a review, following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. It is heartwarming to acknowledge that our efforts, are much appreciated. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
David
2024年4月1日
David
於 2024 年 3 月住了 2 晚
Felice 於 2024年4月4日回覆
Dear David,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a satisfying experience and hope to have the pleasure, of welcoming you back soon.Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
Christoph
2024年3月31日
Christoph
於 2024 年 3 月住了 2 晚
AM 於 2024年4月21日回覆
Dear Christoph,Thank you for taking the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Center,Royal Lancaster London.
10/10 有夠讚
Zoraya,Palmetto Bay
家庭旅遊
2024年3月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely stay; thank you!
Zoraya
於 2024 年 3 月住了 4 晚
Felice 於 2024年3月27日回覆
Greetings Zoraya,Thank you ever so much for taking the time to share an honest review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
MALCOLM
情侶出遊
2024年3月25日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good location and a very nice hotel
MALCOLM
於 2024 年 3 月住了 1 晚
AM 於 2024年3月25日回覆
Dear Malcolm,Thank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
Julie
2024年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pleasant surprise! Really liked the vibe of the hotel - rooms are well appointed and very bright even if a bit small. Many have great views towards Hyde Park. Quiet area and super assessable to Notting Hill, Marleybone, Mayfair etc., tube station next door, Paddington Station 10 min taxi ride and who doesn’t love a walk in Hyde Park which is right across the street. The staff was amazing - so friendly and helpful, really made the stay memorable!
Julie
於 2024 年 3 月住了 2 晚
AM 於 2024年3月24日回覆
Dear Julie,Thank you so much for having taken the time to share this wonderful review. Following your recent stay with us,. I am delighted to know you had such a fabulous experience. I hope to have the pleasure of welcoming you back in the not-too-distant future. Best wishes,Andrea, Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
Peter
情侶出遊
2024年3月24日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The staff is outstanding, great Thai restaurant on premises.
Peter
於 2024 年 3 月住了 7 晚
AM 於 2024年3月25日回覆
Dear PeterThank you for having taken the time to share a review following your recent stay with us. I am pleased to see that you had an enjoyable experience and hope to have the pleasure of welcoming you back again soon. Kind regards,Andrea,Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
Sergei,Toronto
家庭旅遊
2024年3月18日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very surprising stay, the area, the facilities and the staff all superb!!
Sergei
於 2024 年 3 月住了 2 晚
Felice 於 2024年3月18日回覆
Greetings Sergei,Thank you so much for taking the time to share this wonderful review. Following your recent stay with us. I am delighted to learn you had an exceptionally pleasant experience. For it is heartwarming to know our efforts, have met full fruition. I do hope to have the pleasure of welcoming you back. Ideally, In the not-too-distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
Stephanie
2024年3月14日
Stephanie
於 2024 年 3 月住了 1 晚
Felice 於 2024年4月4日回覆
Dear Stephanie,Thank you kindly for posting a review, following your recent stay with us. It is pleasing to know you enjoyed your stay and we you will visit again soon.Kind regards,Felicia, Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
Bruce
2024年3月14日
Bruce
於 2024 年 3 月住了 1 晚
Felice 於 2024年4月4日回覆
Dear Bruce,Thank you so much, for having taken the time to share this wonderful review. Following your recent stay with us. I am delighted to know you had such a fabulous experience. We hope you will visit again soon.Best wishes,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
IRINA
2024年3月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Beautiful and modern
IRINA
於 2024 年 3 月住了 2 晚
Felice 於 2024年3月13日回覆
Dear Irina,Thank you so much, for having taken the time to share a review. Following your recent stay with us. We are delighted to learn you had such a fabulous experience. We do look forward to welcoming you back. Hopefully, in the near future. Best regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
Christoph
2024年3月13日
Christoph
於 2024 年 3 月住了 1 晚
Felice 於 2024年4月4日回覆
Greetings Christoph,Thank you ever so much for taking the time to post a review. Following your recent stay with us. I am delighted to learn you had a pleasant experience and hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best wishes,Felicia,Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
Paula
2024年3月6日
喜歡:整潔度、員工素質和住宿環境和硬體
Paula
於 2024 年 3 月住了 4 晚
Felice 於 2024年3月9日回覆
Dear Paula,Thank you so much for having taken the time, to share a review. Following your recent stay with us. I am delighted to know you had a pleasant experience and hope to have the pleasure, of welcoming you back. Ideally, in the not too distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
Sarah
團體旅遊
2024年2月26日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel and staff. Room was cosy and clean, but expected a slightest bigger space for the price.
Sarah
於 2024 年 2 月住了 1 晚
Felice 於 2024年2月28日回覆
Greetings Sarah, Thank you kindly for having taken the time to share this review. Following your recent stay with us. I am pleased to know in spite of your concerns regarding the said, your lasting impression remains a most positive one. You may consider on your next visit, selecting from one of our more spacious room categories - subject to availability and with much more incentives awaiting you! With this in mind, I do hope to welcome you back again soon. Best regards, Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
AWATIF Y A S
2024年2月20日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
every thing was exelent
AWATIF Y A S
於 2024 年 2 月住了 9 晚
Felice 於 2024年2月21日回覆
Felicitations AWATIF Y A S!Thank you so much for having taken the time, to share this wonderful review. Following your recent stay with us. I am delighted to know you had a pleasant experience and I hope to have the pleasure of welcoming you back. Ideally, n the not-too-distant future. Best wishes,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.
10/10 有夠讚
Moaed,Chester
商務旅客, 家庭旅遊
2024年2月13日
喜歡:整潔度、員工素質和住宿環境和硬體
Very good place to stay just remember they are charging £55 per each night for parking I don’t think is reasonable
Moaed
於 2024 年 2 月住了 1 晚
Felice 於 2024年2月17日回覆
Dear Moaed,Thank you kindly for taking the time to share a review. Following your recent stay with us. I am pleased to know in spite of your concerns regarding the above, your lasting impression remains a positive one. I do also hope to welcome you back again soon. Kind regards,Felice,Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
Ram
情侶出遊
2024年2月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Excellent
Ram
於 2024 年 2 月住了 1 晚
Felice 於 2024年2月17日回覆
Greetings Ram,Thank you so kindly for taking the time to share a review. Following your recent stay with us. I am delighted to know you had such an exceptional experience. I hope to have the pleasure of welcoming you back, in the not-too-distant future.Best regards,Felice, Guest Services at Business Communications Centre,Royal Lancaster London.
10/10 有夠讚
balal
情侶出遊
2024年2月11日
喜歡:整潔度和住宿環境和硬體
Good
balal
於 2024 年 2 月住了 2 晚
Felice 於 2024年2月12日回覆
Greetings Balal,Thank you so much for having taken the time, to share this review. Following your recent stay with us. I am delighted to know you had a pleasant experience, and I hope to have the pleasure of welcoming you back. Ideally, in the not-too-distant future. Best regards,Felice, Guest Services at Business Communications Centre, Royal Lancaster London.