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幸運 8 飯店的評分

3 out of 5
幸運 8 飯店
21 -25 York Road, Ilford, England

評論

7.4

不錯哦

10 分，有夠讚；910 則評論中有 217 則" "
8 分，不錯哦；910 則評論中有 368 則" "
6 分，一般般；910 則評論中有 179 則" "
4 分，不太好；910 則評論中有 73 則" "
2 分，很糟糕；910 則評論中有 73 則" "

8.0/10

整潔度

8.2/10

員工素質

6.2/10

設施服務

7.4/10

住宿環境和硬體

5.2/10

環保程度

評論

8/10 不錯哦

yi ping

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
cp值很高 ，早餐很好食
近火車站，主酒店治安OK，但他們的附屬房間在後面橫街大廈，有兩晚回去時有不良青年喺度，如你們人多都問題，但得女仔就要小心，或可訂房前和他們溝通要訂主酒店。 cp值很高 ，早餐很好食。 在Stratford 火車站轉車比在Liverpool street 轉地鐵更方便。
於 2019 年 7 月住了 4 晚

10/10 有夠讚

Bg，TWN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
靠近Ilford車站，所以出行很方便。
It was a nice experience staying in Lucky 8 during my stay in London. The quality and quantity of breakfast was good. The hotel is close to the railroad station thus it’s convenience to go to the central London .
於 2018 年 6 月住了 1 晚

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
睡在火車月台上
酒店就在火車站旁，每朝5:30開始有廣播和火車噪音，直至晚上12:00左右。有睡在火車月台感覺。如果緊鎖窗口，雖可減低噪音，但房內無空氣調節，會十分侷促。 酒店位於低下階層社區，晩上要鎖上大門以防備外人進入。
於 2017 年 6 月住了 4 晚

10/10 有夠讚

彥蓉

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Lau

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not far from center of London, value for money!
Good hotel to stay. Value for money and close to London.

8/10 不錯哦

Man Ling，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
重建的酒店
重建的酒店,一切東西都是新的.酒店位於第四區,鄰近火車站,交通便利.房中設備齊全,連保箱都有,只是沒有空調和衣架.早餐十分豐富,水準直逼郵輪.服務員十分友善,樂於幫忙.

4/10 不太好

Matthew

不喜歡：住宿環境和硬體
於 2024 年 4 月住了 2 晚
Lucky8 Hotel 於 2024年5月3日回覆
Dear Valued Customer,Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

6/10 一般般

Sian

情侶出遊
不喜歡：設施服務
Check-in was complicated as e-mail warning of the £50 up-front deposit and need for photo ID was sent to junk mail. Parking is advertised as included in the price, when it’s available on a first come, first served basis and there are only TWO spaces! Bed was not comfortable, only 1 pillow and that felt like resting your head on a patio slab!! On the plus side it was exceptionally cheap and I guess you get what you pay for.
於 2024 年 4 月住了 1 晚
Lucky 8 Hotel 於 2024年4月24日回覆
Dear Valued Customer,Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

2/10 很糟糕

Daisy

不喜歡：整潔度和住宿環境和硬體
於 2024 年 4 月住了 2 晚
Lucky 8 Hotel 於 2024年4月18日回覆
Dear Valued Customer, Thank you for completing our survey regarding your recent stay at our property. By telling us what you liked about your stay and how we can improve in the future. Your opinion is matter to us We hope you will come back and see us again soon. Thank you again for taking the time to complete the survey. Kind Regards, Lucky 8 Hotel

2/10 很糟糕

真實旅客

商務旅客
不喜歡：員工素質、住宿環境和硬體和客房舒適度
Booked with Continental Breakfast but NOT Provided
I booked with this Hotel but they sent me to Best Western... I paid with Continental Breakfast but when i got my slip it as no breakfast i even show the reception that stated in my booking...This twice already happened to me so avoid this 2 hotels at all cost. HIGHLY NOT RECOMMENDED
於 2023 年 2 月住了 1 晚
BIANCA 於 2023年4月6日回覆
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the Lucky 8 reception team who would have happily sorted it out for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

4/10 不太好

Aaron

於 2022 年 10 月住了 2 晚
bianca 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback I am sorry to hear that you did not report your issues to the reception staff as they would have been happy to help you with all your needs. I would like to hear more about your experience and to make your future stay a more positive one. Kindly send us an email . Kind Regards, Lucky 8 Hotel, Management

10/10 有夠讚

Philip

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great place to stay
Great hotel, friendly staff
於 2022 年 10 月住了 2 晚
BIANCA 於 2023年4月6日回覆
Dear Guest, Thank you for taking time and posting a review about your stay in our hotel. We were glad to know that overall you have enjoyed your stay with us. We are looking forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Team

2/10 很糟糕

Israel

商務旅客
不喜歡：整潔度、員工素質和設施服務
Staff extremely rude to everyone for no reason. Specifically the Polish ladies with big lips. Drug adicts everywhere outside and prostitutes.
於 2022 年 9 月住了 3 晚
BIANCA 於 2023年4月6日回覆
Dear Sir,Thank you for your feedback, however, after checking our system's notes I have came across your booking where is stated that you in fact did not stay in the hotel due to the fact that you did not have the security deposit(which si advertised on the website).You were also very rude with our staff (swearing and showuting ) and we do not accept this type of behaviour against our staff who try their best to accommodate the guests.Kind Regards,Lucky 8 Hotel Management

10/10 有夠讚

Paul Wing Kwong

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Very friendly and helpful staff at the reception.
於 2022 年 9 月住了 3 晚
BIANCA 於 2023年4月6日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 不太好

Mark

商務旅客
I was suppose to stay at Lucky 8 hotel as I pick it as it was ne
於 2022 年 9 月住了 2 晚
BIANCA 於 2023年4月6日回覆
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

2/10 很糟糕

Muhammad K

於 2022 年 9 月住了 2 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards,Lucky 8 Hotel, Management

4/10 不太好

Aaron

不喜歡：員工素質
於 2022 年 9 月住了 1 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

2/10 很糟糕

Phil

商務旅客
喜歡：整潔度、員工素質和住宿環境和硬體
不喜歡：客房舒適度
Intruder alarm went off at 1am. The hotel was unable to turn it off, it was going off until afer i checked out, it was torture
於 2022 年 8 月住了 1 晚
BIANCA 於 2023年4月6日回覆
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. On behalf of Lucky 8 Hotel team, I would like to apologize once again in respect of what was clearly a disappointing experience. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

6/10 一般般

Patrick

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Das zimmer war sehr heruntergekommen und von schimmel befallen, es war vogelkot auf den fenstern so dick das es ein zweiter sichtschutz war und es fanden Bauarbeiten statt, die uns nicht mitgeteilt wurden usw. das Frühstück war nicht wie es angezeigt wird auf den bildern, unfreundliches personal. Also in großen und ganzen NICHT zu empfehlen.
於 2022 年 8 月住了 2 晚
BIANCA 於 2023年4月6日回覆
Dear Guest, It is a big disappointment for us that we did not meet your expectations in terms of cleanliness. We do hope you will give us another change to change your negative impression into a positive one. We look forward to seeing you back to our property. Kind Regards, Lucky 8 Hotel, Management

4/10 不太好

Billy

商務旅客
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Avoid! Bed bugs!!!
BED BUGS!!! Avoid at all costs. Staff were very friendly and helpful however at about midnight while watching a movie on my laptop, I noticed something crawling towards my face over the pillow. I quickly swatted it and turned the light on to find a patch of blood and another bed bug sat next to it. Felt very itchy afterwards and couldn't sleep in the bed so slept on a very small, uncomfortable sofa. After finally getting to sleep for an hour my neighbours came back at about 4.45 and despite them being on the floor above and me having my TV on I could hear every word of their conversation.
於 2022 年 8 月住了 1 晚
Bianca 於 2022年8月20日回覆
Dear Guest,Thank you for your feedback.I would like to ensure you that we have a regular disinfection company coming to check and disinfect the rooms.Last check was 1 week before your check-in day.However, we did take your comment into consideration and we have called a Pest Control team to check the room you stayed in. Their report came up as negative and they ensured us that there is no insects inside the room.Also, I am sorry to hear that you did not mention to the front desk which is open 24/7 as they could have checked for you and change the room in order to make your stay more comfortable.I would like to offer you a discount and an upgraded room for a future reservation to make your stay a more positive one.Kind Regards,Lucky 8 Hotel, Management

6/10 一般般

Nyok Pin

團體旅遊
不喜歡：設施服務
Room is clean. Unless one has a reason to be in Ilford, con consider this budget horel. There are many other budget hotes within the vicinity to consider.
於 2022 年 8 月住了 2 晚
BIANCA 於 2023年4月6日回覆
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

10/10 有夠讚

Mwamba

喜歡：整潔度、員工素質和住宿環境和硬體
Better breakfast
於 2022 年 7 月住了 1 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

2/10 很糟糕

MRS S

於 2022 年 7 月住了 1 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

2/10 很糟糕

Barakat

喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Would not recommend. No AC/fan during a heat wave! To make matters worse when it was time to show me my room I was taken to a hotel that was not the one I booked under the guise that it’s their “sister” hotel. To make matters worse I had to pay a “deposit”‘that instead of being returned to me during check out I was told would be returned me after 5 working days. The worst hotel experience I have ever had in my life. I don’t see myself returning. Better if staying at ibis budget or some other hotel within a similar price range but much better quality.
於 2022 年 7 月住了 1 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Kindly note the security deposit is not a payment but a pre-authorisation which should be released by your own bank. Kindly contact your bank provider if the funds have not been released between 3 and maximum 14 working days. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 不太好

Rocio

於 2022 年 6 月住了 4 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 不錯哦

Serghei

於 2022 年 7 月住了 1 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 不錯哦

Pieter

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
Friendly staff, we were 'upgraded' from lucky8 to Best Western Greater London, which is 2 blocks away. Check-in took long to enable the room cards, but they work;-). Our stay was during one of the hottest Londen days, 30degrees celcius, and nog airco in the hotel rooms. So we had a very warm night with only air ventilation. Outside construction workers worked till past 23pm and that made an awful lot of noise. I would expect that this is normally not the case as the rooms are located at the quiet side of the building.
於 2022 年 7 月住了 1 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. Your opinion is very important to us and we appreciate you have taken the time to review your last experience with us! Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 不錯哦

Alan

喜歡：員工素質
Fantastic location for the price
Friendly reception staff. Nice spacious room and location is fantastic with an entrance to Ilford station literally a few doors down from the hotel. Will definitely be returning.
於 2022 年 7 月住了 1 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 不錯哦

Roswitha

家庭旅遊
喜歡：員工素質和設施服務
Preisleistung war voll ok. Das Personal war sehr freundlich und hilfsbereit.
於 2022 年 7 月住了 3 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

10/10 有夠讚

Donald

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent services, gens accueillant. Très satisfait. Seul point moins positif , 50 minutes du centre de Londres en voiture
於 2022 年 6 月住了 5 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

6/10 一般般

Ciprian

家庭旅遊
不喜歡：設施服務
Der Preis war positiv. 474€ für 5 Übernachtung inklusive Frühstück ist sehr günstig für London in Ilford, nur 4 Stationen von Stratford entfernt. Die Unterkünft im Hinterhof wo wir auch unser Zimmer ( Superior 4 Bett- Zimmer ) bekommen haben verdienen nicht 3 Sterne. Ein 3 Sterne Hotel darf so was meiner Meinung nach nicht anbieten. Gegenüber der Eingangstür voller Müllberge von den im Vordergrund liegeden Restaurant. Schreckliche Aussicht auf die Verdreckten Hinterhöfen. Es stinkt und der Wind verstreut die ganze Zeit den Müll überall. Im Zimmer sind die Teppiche nicht richtig gereinigt un von der letzten Malerarbeiten sind die Farbspritzer noch überall vorhanden. Die Zimmer wurden zwar jeden Tag gereinigt aber nur oberflächlich. Frühstück war sehr Spartan und gar keine Abwechslung. Ein bisschen Anpassung sollte hier unbedingt stattfinden. Wenn man das englische Frühstück nicht mag hat man hier ein Problem. Personal sonst freundlich und hilfsbereit. Wer nur zum Schlafen ein relativ sauberes Bett Brauch und sparen möchte kann es mit Lucky 8 Hotel probieren. Aber auch dann kein Zimmer im Hinterhof annehmen.
於 2022 年 6 月住了 5 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 有夠讚

Erica

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Beautiful facility and spacious room. Great quality for a great price!
於 2022 年 6 月住了 3 晚
BB 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

8/10 不錯哦

Martin

不喜歡：整潔度和住宿環境和硬體
It was cheap and had parking, a bit tired.
於 2022 年 6 月住了 1 晚
bianca 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback. It was a great pleasure to have you as our guest. We look forward to welcoming you back in the nearest future. Kind Regards, Lucky 8 Hotel, Management

2/10 很糟糕

Majd Mazen

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Gamla rum, vattenläckor, dåliga madrasser och tunna kuddar. Man fick inte ens nya lakan
於 2022 年 6 月住了 7 晚
bianca 於 2022年8月10日回覆
Dear Guest, Thank you for your feedback I am sorry to hear that you did not report to the reception staff as they would have been happy to help you with all your needs. I would like to hear more about your experience and to make your future stay a more positive one. Kindly send us an email and I will confirm a discount for a future stay. Kind Regards, Lucky 8 Hotel, Management

8/10 不錯哦

Richard Alan

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good place to sleep. Really close to the train station, shopping and food.
於 2022 年 6 月住了 6 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

4/10 不太好

Bharani

不喜歡：員工素質、住宿環境和硬體和客房舒適度
Ok
The staff approach wasn't friendly. The breakfast was okay. They took GBP 50 as advance but didn't provided any receipt for that also promised to revert the advance in 15 days
於 2022 年 6 月住了 3 晚
BAINCA 於 2023年4月19日回覆
Dear Guest, It is a big disappointment for us that we did not meet your expectations . We do hope you will give us another change to change your negative impression into a positive one. We look forward to seeing you back to our property. Kind Regards,Lucky 8 Hotel, Management

4/10 不太好

Kerstin

家庭旅遊
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Wir waren entsetzt als wir unsere Zimmer betraten. Eins musste gleich getauscht werden da man vor Hitze und Gestank kaum atmen konnte. Dusche und Toilette waren voll mit Schimmel. Das Bett war für 2 Personen viel zu klein. Schränke waren keine vorhanden. Frühstück konnte man essen war aber meistens schon kalt. Für Familien mit Kindern würde ich diese Unterkunft nicht weiter empfehlen.
於 2022 年 5 月住了 4 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 有夠讚

Steve，mont-tremblant

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Hôtel bien situé, dans un quartier avec beaucoup de restaurants, d'épiceries, de magasins et bien pourvu en transport en commun, ce qui rend le déplacement facile pour le centre-ville de Londres. Bon déjeûner anglais en buffet. Bon rapport qualité-prix.
於 2022 年 5 月住了 4 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
My stay
When I arrived, the on site parking was full. The receptionist, told me, to use the one across the road at Great Western. Their one was also full. But, luckily, a man drove off and I got his space. The receptionist, very kindly, helped to to take my bags up to my room. After she’d gone, I found the shower wasn’t working. She got someone in, the next day, and had it fixed. I found they offered a cooked breakfast, if I wanted it. Also, the staff were very friendly and my room was always kept very clean.
於 2022 年 5 月住了 7 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

6/10 一般般

Magdalena

商務旅客
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Rough area
Area is pretty rough. Beds were broken.
於 2022 年 5 月住了 1 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I would Like to reassure you that all your comments have been taken into consideration and our we have taken immediate action accordingly. I do hope you will consider us again in the future. Kind Regards, Lucky 8 Hotel, Management

6/10 一般般

Keith

於 2022 年 5 月住了 1 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Your opinion is very important to us, therefore, I would like to take the opportunity to thank you for taking the time to review your last experience with us! I do hope you will consider us again in the future. Kind Regards,Lucky 8 Hotel, Management

8/10 不錯哦

Lars

家庭旅遊
喜歡：客房舒適度
不喜歡：住宿環境和硬體
於 2022 年 5 月住了 3 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, I would to thank you for taking the time to review your recent experience with us, at the Lucky 8 Hotel. We are delighted to read that you have enjoyed your stay with us. Kind Regards, Lucky 8 Hotel Team

10/10 有夠讚

Ulfur

商務旅客
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 2 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

8/10 不錯哦

Chaudry

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 2 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback. We are happy to hear that you enjoyed your stay. Looking forward to seeing you back. Kind Regards, Lucky 8 Hotel, Management

2/10 很糟糕

h

家庭旅遊
喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Needs a clean
Tired room in need of a good clean. Shower and toilet both broken
於 2022 年 5 月住了 1 晚
BIANCA 於 2023年4月19日回覆
Dear Guest, Thank you very much for your feedback and thank you for choosing us as your venue! I am honestly sad to learn you have encountered issues with the room and you did not reported to the reception team who would have happily change it in order for you to have a better experience with us. We are looking forward to your next stay with us in the nearest future! If there is anything we can do to make your future experience better, please, do not hesitate to directly contact us! Kind regards, Lucky 8 Hotel, Management

10/10 有夠讚

David

於 2022 年 4 月住了 21 晚
bianca 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

8/10 不錯哦

jessy

於 2022 年 5 月住了 2 晚
bianca 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

6/10 一般般

Sabine，Leipzig

家庭旅遊
喜歡：整潔度和員工素質
不喜歡：設施服務和住宿環境和硬體
Personal ist top, uns wurde ein anderes Zimmer bzw. Hotel angeboten,
於 2022 年 5 月住了 5 晚
bianca 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager

8/10 不錯哦

Denis，Leipzig

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Personal zuvorkommend hilfsbereit
於 2022 年 5 月住了 3 晚
bianca 於 2023年4月19日回覆
Dear Guest, Thank you for your feedback. Kind Regards, Lucky 8 Hotels, Manager