We arrived shortly after 430pm, and were greeted by desk staff who was very rude. I took the kids to the pool/hot tub where they played for about 20mins before a large piece of fecal matter was found in the pool. When hotel staff was notified, their response was “we, know, you’re the third complaint” but didn’t shut down the pool area at all. Our room had dirt and food crumps all over the floor and the toilet was never cleaned. The breakfast was very scarce and bland. Overall just not a place I would take kids to again, let alone, ever stay at again. Lots of room for improvement if they’re willing to improve things.