十大人氣萊沃斯飯店推薦 | 萊沃斯住宿訂房限時優惠 最低 NT$2,436 起

「Tried to call the actual hotel numerous times and the 800# numerous times because we were visiting with people we traveled to see and was afraid wouldn't make it there by 8PM. However, we left our engagement to avoid arriving too late for check-in. (the latest check-in time per the website and confirmation) The line would not be answered and/or would ring into their fax line. When we arrived, I was told "I thought something was going on since the fax line kept ringing and no calls were coming...

「Our room, the lobby, and pool were clean and well maintained. The air handler was quiet and kept the room an even, comfy temperature. I also like Hampton pillows more than those in other hotels. They support the head while filling the space between head and neck. The Baltimore Street Grill is an excellent restaurant. We were bicycling the Great Allegheny Passage Trail and did not mind the mile walk into town. This would be easy with a car.」

「Staff was very nice and helpful.」

「Overall we had a good stay. We had an issue with an appliance but staff acted quickly and got us a new one as well as changed a lightbulb that we were not aware of.」

「The room was clean, and the most thoughtful touch was the provision of an electric vehicle charging station」

「Beautiful resort and area.」

「The experience was terrible. The toiletries were of very poor quality, and the water was cut off before we checked out without prior notice, leaving us and our child without water to wash our faces and brush our teeth.」

「The lady in charge of breakfast was one of the nicest people I have ever met. She was help ful and genuinely sincere. She was a standout. Everyone was professional and helpful but she was exceptional.」

「Staff friendly!」

「原本的房型臨時被告知無法使用，房型被降級卻不主動提，反而說謊說是升級。沙發，床，窗戶，窗簾等又髒又臭又舊，按摩浴缸的水根本無法產生動力。」

「Very clean rooms good parking」

「The free parking (which was excellent) was confusing. In order to obtain a parking dongle, you had to check in but there was no where to park when you were trying to check in. Also, if you didn't return the parking dongle, you were charged $20 but you can't exit the parking garage without the dongle. Therefore, you have to exit the garage and find somewhere to park so you can return the dongle and finish checking out. They need to come up with a better method of enabling parking access.」

「Was an amazing stay. Plan on booking again in future with the kids! 」