The hotel is seriously dated. Initially I was placed in a room without proper AC, and water was leaking onto the floor from the patio. I was upgraded to a pool side room, and given a complimentary fruit plate, with a note scribed from a template and signed by someone? The outlets by the bed in the upgraded room didn’t work, so I used the TV USB port to charge my phone, and there were paint stains on the curtains. I don’t think this is a 4 star hotel. Maybe a 3 star at best.
Afterwards, a couple employees were more than a little rude in the breakfast area. I asked for the complimentary drink in a tall glass and was told flat out, no. The young man at the egg stationed also seemed a bit surly and annoyed with me when I wanted a fresh omelette. I’m not sure if it was a racial barrier, age barrier, or maybe these two young men do not like westerner's but they had attitudes. I naturally complained, and management did take action and tried to make everything right, but it was awkward for me the rest of my stay.