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InterContinental Bali Sanur Resort by IHG

5.0 star property
Luxury resort on the beach, with 3 outdoor pools

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Photo gallery for InterContinental Bali Sanur Resort by IHG

Bar (on property)
Exterior
Junior Suite, 2 Twin Beds, Ocean View | Terrace/patio
Premium bedding, in-room safe, desk, laptop workspace
Private pool

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • 24/7 front desk
The current price is NT$4,585
NT$5,548 total
includes taxes & fees
May 21 - May 22

Room options

Available filters for rooms
Showing 13 of 13 rooms

View all photos for Junior Suite, 2 Twin Beds, Ocean View

Junior Suite, 2 Twin Beds, Ocean View | Terrace/patio

Junior Suite, 2 Twin Beds, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • Ocean view
  • 27 Ping (89 square meters)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Villa, 3 Bedrooms, Garden View (Pool)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 3 Bedrooms, Garden View (Pool)

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
  • 123 Ping (407 square meters)
  • Sleeps 8
  • 3 Twin Beds

View all photos for Junior Suite, 1 King Bed, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • Ocean view
  • 27 Ping (89 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Villa, 2 Bedrooms, Garden View (Pool)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 2 Bedrooms, Garden View (Pool)

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
  • 93 Ping (307 square meters)
  • Sleeps 6
  • 2 Twin Beds

View all photos for Presidential Villa, Multiple Beds, Beach View, Beachfront

Premium bedding, in-room safe, desk, laptop workspace

Presidential Villa, Multiple Beds, Beach View, Beachfront

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Individually furnished
Individually decorated
Private pool
  • Ocean view
  • 284 Ping (939 square meters)
  • Sleeps 6
  • 2 Twin Beds and 1 King Bed

View all photos for Junior Suite, 2 Twin Beds, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Twin Beds, Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • 27 Ping (89 square meters)
  • Sleeps 3
  • 2 Twin Beds

View all photos for Suite, 1 Bedroom, Ocean View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Ocean View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • Ocean view
  • 41 Ping (136 square meters)
  • Sleeps 4
  • 1 King Bed

View all photos for Junior Suite

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • 27 Ping (89 square meters)
  • Sleeps 3
  • 1 Twin Bed

View all photos for Junior Suite, 1 King Bed, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 1 King Bed, Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
LED TV
  • 27 Ping (89 square meters)
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Garden View

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Garden View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 41 Ping (136 square meters)
  • Sleeps 4
  • 1 Twin Bed

View all photos for Villa, 1 Bedroom, Garden View (Pool)

Premium bedding, in-room safe, desk, laptop workspace

Villa, 1 Bedroom, Garden View (Pool)

Highlights

Deck/patio
Yard
Separate dining area
Separate sitting area
Soundproofed
Private pool
Air conditioning
Connecting rooms available
  • 93 Ping (307 square meters)
  • Sleeps 4
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Ocean View (Spa)

Suite, 1 Bedroom, Ocean View (Spa) | Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Ocean View (Spa)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • Ocean view
  • 48 Ping (159 square meters)
  • Sleeps 3
  • 1 Twin Bed

View all photos for Suite, 1 Bedroom, Garden View (Spa)

Premium bedding, in-room safe, desk, laptop workspace

Suite, 1 Bedroom, Garden View (Spa)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Dining table
Minibar (some free items)
  • 48 Ping (159 square meters)
  • Sleeps 3
  • 1 Twin Bed
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About the neighborhood

Map
Jalan Kusuma Sari No. 8, Sanur Beach, Denpasar, Bali, 80227

What's nearby

  • Mertasari Beach - 2 min walk - 0.2 km
  • Sanur Beach - 3 min walk - 0.3 km
  • Sindhu Beach - 4 min drive - 2.7 km
  • Sanur Night Market - 4 min drive - 3.0 km
  • Kuta Beach - 34 min drive - 13.1 km

Getting around

  • Ngurah Rai Intl. Airport (DPS) - 27 min drive

Restaurants

  • ‪Massimo - ‬3 min walk
  • ‪Lilla Pantai - ‬6 min walk
  • ‪Place 2 be - ‬4 min walk
  • ‪Warung Pantai Semawang - ‬2 min walk
  • ‪SALA Bistro Bali - ‬5 min walk

About this property

InterContinental Bali Sanur Resort by IHG

Luxury family-friendly resort near Sanur Beach
Take advantage of a beach bar, a poolside bar, and a rooftop terrace at InterContinental Bali Sanur Resort by IHG. This resort is a great place to bask in the sun with a white sand beach, beachfront dining, and free beach cabanas. Indulge in Ayurvedic treatments, a body scrub, and a massage at The Spa, the onsite spa. At the 3 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Indonesian cuisine. In addition to a garden and a playground, guests can connect to free in-room WiFi.
Other perks include:
  • 3 outdoor pools and a children's pool, with sun loungers and pool umbrellas
  • Free self parking and valet parking
  • Buffet breakfast (surcharge), free bicycle rentals, and airport pick-up service (surcharge)
  • Supervised childcare (surcharge), a front-desk safe, and a 24-hour front desk
  • Guest reviews speak highly of the helpful staff
Room features
All 120 rooms include comforts such as 24-hour room service and premium bedding, as well as thoughtful touches like pillow menus and laptop-friendly workspaces.
Extra amenities include:
  • Hypo-allergenic bedding, rollaway/extra beds (surcharge), and free cribs/infant beds
  • Rainfall showers, designer toiletries, and deep soaking tubs
  • 42-inch LED TVs with premium channels
  • Wardrobes/closets, separate sitting areas, and separate dining areas

Languages

Dutch, English, Indonesian

Similar properties

2 restaurants, breakfast, lunch, dinner served; Indonesian cuisine

Hyatt Regency Bali

  • On private beach
  • Pool
  • Spa
  • Kids pool
9.2 out of 10, Wonderful, 733 reviews
The price is NT$3,772
NT$4,564 total
includes taxes & fees
May 19 - May 20
Hyatt Regency Bali

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour airport pick-up shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site
  • Free RV/bus/truck parking on site
  • Limited onsite parking

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: IDR 350,000 for adults and IDR 175,000 for children
  • 3 restaurants
  • A bar/lounge
  • A beach bar
  • A poolside bar
  • Coffee and tea in common areas
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Layang-Layang
  • Nyala Beach Club and Gril
  • Pier Eight

Things to do

  • 3 outdoor pools
  • Arcade/game room
  • Children's pool
  • Free bicycle rentals
  • Free children's club
  • Full-service spa
  • Gym
  • Playground
  • Steam room

Family friendly

  • 3 outdoor pools
  • Arcade/game room
  • Babysitting (surcharge)
  • Children's pool
  • Dining table
  • Free children's club
  • In-room crib
  • Laundry facilities
  • Living room
  • Playground
  • Rollaway/extra bed (surcharge)
  • Separate in-room dining area
  • Snack bar/deli
  • Soundproofed rooms
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Free beach cabanas
  • Garden
  • On the bay
  • On the beach
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Rooftop terrace

Full-service spa

  • 7 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • Manicures/pedicures
  • Reflexology
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (39 inch wide door)
  • Hardwood flooring in room
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (31 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 2 buildings
  • 4 floors
  • Banquet hall
  • Built in 2013
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Deep soaking bathtub
  • Designer toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch LED TV with premium cable channels
  • iPod dock

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Dining table
  • Free bottled water
  • Restaurant dining guides
  • Separate dining area

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Iron/ironing board on request
  • Laptop workspace
  • Living room
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 3 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 72 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Renovations and closures

In accordance with local regulations, all visitors must remain within the property during Seclusion Day (Nyepi)/Hindu New Year for a 24-hour period (starting at 6 AM). Seclusion Day typically falls in March or April (dates subject to change each year). Check-in and check-out will not be possible on that date. Ngurah Rai Airport (Bali International Airport) is also closed on Seclusion Day.

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for IDR 1052700.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately IDR 350000 for adults and IDR 175000 for children
  • Airport shuttle fee: IDR 508200 per vehicle (maximum occupancy 3)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: IDR 1052700.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a smoke detector and a security system
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:00 AM to 7:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property
A car is required for transportation to and from this property
Children under 12 years old are not allowed in the swimming pool or fitness facility without adult supervision
Guests under 3 years old are not allowed in the spa, and guests under 12 years old are only allowed with adult supervision

Property is also known as

Bali Regent
Fairmont Sanur Beach Bali Resort Denpasar
Regent Bali Hotel
Regent Bali Hotel Sanur
Regent Bali Sanur
Fairmont Sanur Beach Bali Hotel
Fairmont Bali Hotel
Fairmont Sanur Beach Bali
Fairmont Sanur Beach Bali Denpasar
Fairmont Sanur Bali Denpasar
Fairmont Sanur Beach Bali Suites Villa Resort Denpasar
Fairmont Sanur Beach Bali Suites Villa Denpasar
Resort Fairmont Sanur Beach Bali Suites & Villa Denpasar
Fairmont Sanur Beach Bali Suites & Villa Denpasar
Fairmont Sanur Beach Bali Suites Villa
Denpasar Fairmont Sanur Beach Bali Suites & Villa Resort
Resort Fairmont Sanur Beach Bali Suites & Villa
Fairmont Sanur Beach Bali Suites Villa Resort
Regent Bali
Fairmont Sanur Beach Bali
Fairmont Sanur Bali Suites

Frequently asked questions

Does InterContinental Bali Sanur Resort by IHG have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 6:00 AM–7:00 PM.

How much does it cost to stay at InterContinental Bali Sanur Resort by IHG?

As of 2025/4/25, prices found for a 1-night stay for 2 adults at InterContinental Bali Sanur Resort by IHG on 2025/5/21 start from NT$4,585, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is InterContinental Bali Sanur Resort by IHG pet-friendly?

No, pets are not allowed at this property.

How much is parking at InterContinental Bali Sanur Resort by IHG?

Self parking and valet parking are free at this property.

What time is check-in at InterContinental Bali Sanur Resort by IHG?

Check-in begins at 3 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at InterContinental Bali Sanur Resort by IHG?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does InterContinental Bali Sanur Resort by IHG provide a shuttle to the airport?

Yes, there's a shuttle from the airport to the hotel that runs on request. A fee of IDR 508200 per vehicle applies.

Where is InterContinental Bali Sanur Resort by IHG located?

Located in Denpasar, this beachfront resort is in a shopping district, 0.2 mi (0.3 km) from Sanur Beach, and within 9 mi (15 km) of Kuta Beach and Legian Beach. Tuban Beach and Seminyak Square are also within 12 mi (20 km).

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InterContinental Bali Sanur Resort by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 283 out of 436 reviews
Rating 8 - Good. 97 out of 436 reviews
Rating 6 - Okay. 34 out of 436 reviews
Rating 4 - Poor. 16 out of 436 reviews
Rating 2 - Terrible. 6 out of 436 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Brittany

Liked: Cleanliness, amenities, property conditions & facilities
Everything about this property was fantastic. The staff especially went above and beyond for us in every department. Would highly recommend a vacation here!
Stayed 6 nights in Mar 2025

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
It was beautiful and well manicured.
Stayed 7 nights in Feb 2025

10/10 Excellent

Peter Martin

Liked: Cleanliness, staff & service, property conditions & facilities
Great rooms and location.
Stayed 6 nights in Sep 2024

10/10 Excellent

JUAN JOSE TAPIA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the whole stay was amazing! nevertheless, the top stars in this property is the staff, you all were incredible and always friendly!
Stayed 5 nights in Dec 2024

8/10 Good

Glen

Liked: Cleanliness
I liked the position of the intercontinental but found the facilities lacking. I do realize that one restaurant was closed for refurbishment but the one that was open left food wise a lot to be desired.
Stayed 3 nights in Feb 2025

8/10 Good

Anveeta

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Really lovely property but menu and eating choices were lacking. Some other options would be good. Staff were fantastic and nothing was too much trouble.
Stayed 5 nights in Jan 2025

8/10 Good

Fabrizio

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice hotel and very good service
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandro

Liked: Cleanliness, staff & service, property conditions & facilities
Great Experience
Stayed 1 night in Nov 2024

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay here, the staff were all wonderful. Would definitely come back
Stayed 3 nights in Aug 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Can not more highly of the staff. They were all amazing
Stayed 5 nights in Nov 2024

10/10 Excellent

Beth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Liked the patio space.
Stayed 1 night in Aug 2024

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful stay

Beautiful Hotel Welcoming staff and great amenities Lovely location on the beach
Stayed 1 night in Apr 2024

10/10 Excellent

CHARLIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
OMG. This hotel was amazing. It was toght on the beach and near all.ttprs of restaurants and bars. It is also right on the boardwalk. The pools are amazing. The breakfast was also amazing, i recommend adding breakfast to your stay. The staff was perfection
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Family Accommodation

It's a great hotel for families, they have a great range of activities.
Stayed 2 nights in Mar 2024

6/10 Okay

mario

Breakfast staff were nice
Stayed 3 nights in Jul 2024

8/10 Good

Yasmin

Liked: Cleanliness, amenities, property conditions & facilities
Beautifully laid out resort, with exceptional swimming pools and grounds. The main swimming pool was far too warm to swim in beyond 8am and was equivalent to the air temperature, so opted for the smaller pools instead. Breakfast options were good, however, not exceptional for the price. Rooms were spacious and clean, with ample space for two people. Interior decor was beautiful, however, overall experience does not amount to the cost and luxury expected.
Stayed 2 nights in Nov 2024

8/10 Good

Carl John

The hotel location was good. Overall the hotel was very good. Just an unfortunate experience at check in which resolved quickly
Stayed 7 nights in Jul 2024

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Absolutely beautiful stay at the intercontinental!

Loved this hotel and the location of Sanur. Very friendly and helpful staff.
Stayed 6 nights in Mar 2024

10/10 Excellent

July

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a wonderful hotel, very comfortable and the staff is amazing
Stayed 9 nights in Nov 2023

10/10 Excellent

Louis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful resort, fantastic rooms and service to match
Stayed 6 nights in Oct 2023

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful property. Spa rooms with daily 1 hour massage are quite the perk. Staff is friendly and welcoming.
Stayed 12 nights in Mar 2024

8/10 Good

kerrie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our stay at the intercontinental. The staff were lovely. The room was quiet and very comfortable. Some things need a little updating but overall it was great. The beach acsess to many fantastic restaurants was great too.
Stayed 5 nights in Jun 2024

4/10 Poor

Sun Yeon

Disliked: Cleanliness, amenities, property conditions & facilities
the room was large but the shower wasn’t working properly, the plumbing is open? I watched my gray water from the sink flow into a hole in the ground… But most of all, I had a do not disturb sign out but they ignored it and called me to open my door for a complimentary dessert… I thanked them but also let them know that I’m going to sleep, please do not call or knock anymore. Then they called AGAIN to check how I was doing… I had to unplug the phone because the trust was lost. I understand the intent but it’s a hotel with international travelers, we’re all on different circadian rhythm… I really really needed sleep after 26hrs of travel.
Stayed 1 night in Jan 2025

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Good, but could be better

Our stay at the InterContinental was nice, however I could not give it 5 stars because checking in was problematic, and the beach was not cared for very well (seaweed was not cleaned up, unlike surrounding hotels). It may have simply been a bad day, but check in was heavily delayed!! Also the beach is quite nice but unlike the surrounding hotels, the seaweed was not cleaned up, which was a shame. The food was good, the service was fantastic, and their spa is wonderful. The pool is actually one of its best features. The rooms are beautiful and the beds were the best throughout our entire trip (3 weeks). However, their products (shampoo/bodywash/lotion) could use some updating…..you would expect a 5 Star establishment to use better quality, if not Sensatia. Finally, the weights in the gym could also be updated. Overall, still a really pleasant stay, and we did enjoy the service, grounds and facilities.
Stayed 3 nights in Dec 2024

8/10 Good

Nichola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely and attentive staff and big spacious room with a great balcony with a nice outlook if you get a high up room. Delicious breakfast and pool/beach service was excellent.
Stayed 7 nights in Jul 2023