Hotel is perfect but reception staff was not helpful when I was cheated by money exchange shop next to the hotel.
I was cheated and lost IDR 850000. by money exchange shop ( located on the right hand side of the hotel exit path, 100 meter opposite to the road ). The guy in money exchange shop used magic hand to took back part of the the money. After argument the guy admitted but I got back only IDR 50000.
Admitted but not returned all the money to customer. strange
mentality.
When I asked hotel reception for advice the staff in the reception just say nothing. He should at least told me the phone number to report to police.
If the reception staff could provide advice to guest it would be perfect.
Shu Ken
8/10 不錯哦
Dragon,HongKong
2016 年 2 月 23 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good to stay!
All the staffs, especially Ms. Meyka are very nice to visitors, helpful, greeting with smiling, perhaps they are really well trained. We had checked-in Astagina several times, room-rate is reasonable, services provided more than standard.
Dragon
8/10 不錯哦
Hsiao fang
2015 年 11 月 9 日
喜歡:整潔度、住宿環境和硬體和客房舒適度
Hsiao fang
10/10 有夠讚
hideaki,Taiwan
2015 年 7 月 28 日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The best villa ever, should have stayed longer
We had very good experience with the hotel.Stuff were very friendly and helpful. They free upgraded our room and let us check in early for free. Free buffet breakfast came with the room was also great even better than paid breakfast of other villas. 我們班機到達巴里島很早,吃完早餐到飯店也不過10點,飯店櫃檯小姐<meka>人非常好,告知我們若是提早打掃結束要讓我們提早入主,介紹我們先去游泳休息放鬆,主動幫忙我們很多事情,果真12點一到準時讓我們提早入住並且升等了我們住的villa,villa內很舒適,設計很棒,所有人員都很親切,隨時笑容滿面,早餐雖是吃到飽種類還好,但是品質不錯,比我們之後住的villa 的付費早餐還好吃,整體來說很推薦這間飯店。
Our stay was better than expected. Room and bed was comfortable bed amazing. Staff were polite and good customer service. Location is good if you want close to beach and legian area.
Julie
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Chris
2025 年 7 月 23 日
喜歡:整潔度、員工素質和住宿環境和硬體
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Chris
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Kellie
情侶出遊
2025 年 6 月 25 日
喜歡:整潔度、設施服務和住宿環境和硬體
Couldn't connect tv to anything other than live cable but overall this was a beautiful villa to stay in. Highly recommended
Kellie
於 2025 年 6 月住了 1 晚
10/10 有夠讚
Jonathon
2025 年 6 月 20 日
Jonathon
於 2025 年 6 月住了 4 晚
2/10 很糟糕
Abhinav
2025 年 6 月 6 日
不喜歡:員工素質和設施服務
Extremely rude staff at the hotel from the moment we checked in. The combined shower/bathtub is super uncomfortable and the worst as water goes everywhere even with the curtain. Breakfast not inspired by Balisinese culture and very limited options for vegetarian. Definitely not staying back and not worth the price at all. The photos are totally misleading as this hotel is a building and not a standalone villa shown on front page.
Abhinav
於 2025 年 5 月住了 2 晚
10/10 有夠讚
Colleen
團體旅遊
2025 年 5 月 26 日
喜歡:整潔度、員工素質和住宿環境和硬體
Great staff, fun pool, good rooms.
Colleen
於 2025 年 5 月住了 12 晚
10/10 有夠讚
Miranda
2025 年 5 月 22 日
Miranda
於 2025 年 5 月住了 11 晚
8/10 不錯哦
Cassandra Marie Juliana
家庭旅遊
2025 年 5 月 16 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
I loved the property, the staff were wonderful... The party people in the pool at happy hour, another story. We had kids here, but it is probably not the best place for family of middle age kids.
Cassandra Marie Juliana
於 2025 年 5 月住了 8 晚
10/10 有夠讚
Andrew Leonard
家庭旅遊
2025 年 5 月 5 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Loved the place. Great pool area, the kids had a great pool as well. Staff very friendly. Rooms in great condition for being over 10yrs old. Room service great as well. far enough from the main drag to be quiet