Rooms need upgrading and pool water was murky the whole time.
Katina
於 2025 年 7 月住了 2 晚
8/10 不錯哦
samaira
親子旅遊
2025 年 8 月 2 日
喜歡:員工素質和設施服務
Their was only one elevator for the many guest that were staying there. It would take us almost 5 to 10 minutes to get on. The elevator also started having problems and we had to take the stairs to get to our rooms.
samaira
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Layne
情侶出遊
2025 年 8 月 2 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We stay fairly often because it’s convenient we enjoy it there
Layne
於 2025 年 4 月住了 2 晚
4/10 不太好
Maribel
家庭旅遊, 親子旅遊
2025 年 8 月 2 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Rooms need upgrades. Shower head was not working. Made it difficult to shower. Room was stinky. Carpet was dirty.
Maribel
於 2025 年 7 月住了 2 晚
4/10 不太好
Abigail M
2025 年 8 月 2 日
不喜歡:整潔度、員工素質和住宿環境和硬體
The rooms were filthy. Giant thick spider web in the corner of room. Room phone wasn’t working we had to call the front desk via our cell phones they said they would send someone to fix and they never came. The bathroom, oh the bathroom. The tub was brown, there was sand on sink top, old tooth paste splatter on mirror. The dresser had broken drawers that wouldn’t stay closed. I had to use a small piece of rope we used for floaties in the river to keep them from opening. At one point I stepped into the hallway and ran into house keeping I asked if there was some kind of cleaning/ wipes or solution she could give me to give the room a wipe down and her response was “guest usually bring their own” I just smiled and said ok and walked away. Anyway. I stayed at the resort a few years back and the rooms were good. I just feel they’ve let them go. The river experience/ beach was great. My family and I really enjoyed it.
Abigail M
於 2025 年 7 月住了 3 晚
2/10 很糟糕
Monica
家庭旅遊, 親子旅遊
2025 年 8 月 2 日
不喜歡:整潔度、員工素質和住宿環境和硬體
When we checked in the room smelled of mildew and water. There were damp spots in the carpet all around the room. I did inform front desk and did not receive a call back from a manager. The next morning I called down to the front desk again and asked to have a full service clean on the room because one of the beds sheets were soiled. We were out all day and returned at 4:30pm and our room had not been touched or cleaned whatsoever. They moved us into a different room around 7pm and we had to gather our belongings and children (age 2 &5) because they couldn’t have someone some clean the room.
Monica
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Teresa
2025 年 8 月 1 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Nothing it was terrible
Teresa
於 2025 年 7 月住了 2 晚
6/10 一般般
nicolas
2025 年 8 月 1 日
喜歡:整潔度、設施服務和住宿環境和硬體
un peu trop excentré
nicolas
於 2025 年 7 月住了 1 晚
2/10 很糟糕
Kevin
家庭旅遊
2025 年 8 月 1 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
This place sucks. It was dirty and the beds are hard.
Kevin
於 2025 年 7 月住了 2 晚
10/10 有夠讚
Johnathan
情侶出遊, 團體旅遊
2025 年 7 月 31 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Been coming here for 20 years
Johnathan
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Ruben
2025 年 7 月 31 日
喜歡:住宿環境和硬體
不喜歡:整潔度
Ruben
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Brenda,Prescott Valley
2025 年 7 月 31 日
喜歡:整潔度、員工素質和住宿環境和硬體
Nice Pool area!
Brenda
於 2025 年 7 月住了 2 晚
4/10 不太好
Shayne
家庭旅遊, 親子旅遊
2025 年 7 月 31 日
不喜歡:整潔度和住宿環境和硬體
A real review. Bed was ok breakfast buffet was a 5/10 the bath had a ring of scum and brown water we had 2 rooms both discussing we called to have cleaned never showed up arriving into the room I smelled like weed the towels smelled like smoke the pool was green and had a strong smell of cloren the front desk players card desk very rude and unprofessional we
Weren’t the only ones disappointed in this place there were many others.
Shayne
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Miss sonia
親子旅遊
2025 年 7 月 31 日
不喜歡:整潔度、員工素質和住宿環境和硬體
Pool was so filthy dirty like seriously green … not allowed to bring anything In food /water or snacks not enough sitting chairs were you are not allowed to bring your own beach chairs ..
Miss sonia
於 2025 年 7 月住了 3 晚
4/10 不太好
Leslie
家庭旅遊, 親子旅遊
2025 年 7 月 31 日
不喜歡:整潔度、設施服務和住宿環境和硬體
I took my kids because of the pool. Pool was green the first day, 2nd day was brown/yellow. Nasty
Leslie
於 2025 年 7 月住了 2 晚
2/10 很糟糕
Isaiah
2025 年 7 月 30 日
不喜歡:整潔度、員工素質和住宿環境和硬體
The room they gave me was really bad, there was absolutely no WiFi in our room, my tv was glitching. I told the front desk about the tv and the person that came and fix the tv, only reset the tv and left without bothering to stay to make sure the tv was good to go and sure enough the tv was still glitching. Their swimming pool so really green and I don’t think it’s fair that I spend a lot money just to have a bad experience. I won’t no longer be staying this hotel for good.
Isaiah
於 2025 年 7 月住了 3 晚
10/10 有夠讚
Leticia
家庭旅遊
2025 年 7 月 30 日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Staff was very courteous and accommodating. Also very knowledgeable and gave great suggestions and information about the area.
Leticia
於 2025 年 6 月住了 4 晚
10/10 有夠讚
Edith
2025 年 7 月 30 日
喜歡:設施服務和住宿環境和硬體
We go every year. Love it all
Edith
於 2025 年 7 月住了 2 晚
8/10 不錯哦
Susana,Las Vegas
家庭旅遊
2025 年 7 月 30 日
喜歡:員工素質
Is a family place great pool and river area..rooms need more attention, food okay,,but everyone was so nice from every department..
Susana
於 2025 年 7 月住了 2 晚
4/10 不太好
Christina
團體旅遊
2025 年 7 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
In our room #5153 our carpet was so dirty, tub and toilet water came out always brown. One of the comforters had little holes in top and sheet had brown marks on one side. The pools were so so green, chemicals not right or something. The beach should not allow such loud music speakers from others was so rude.
But I do say the Cabana waitresses were amazing and very attentive.
Bellman was also amazing. Front desk at check in not so kind. Not sure I would stay here again.
Christina
於 2025 年 7 月住了 3 晚
4/10 不太好
Lisa
親子旅遊
2025 年 7 月 29 日
不喜歡:整潔度、設施服務和住宿環境和硬體
The rooms werent clean. Two of my dresser drawers didnt close but hung open the entire stay. The running water was brown. The front desk told my son thats just the way it was. There was dog poop in the hallway even though the resort said no pets. My son believed it was human poop but im believe it was animal poop. The pool water was always murky, never clear. The kids quest was great. My grandkids really enjoyed it. And we did like the river access. Sadly, we wont be returning.
Lisa
於 2025 年 7 月住了 4 晚
6/10 一般般
Jacqueline,Perris
家庭旅遊
2025 年 7 月 29 日
不喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Pool was closed and brown. Towels in bathroom and linens smelled like wet clothes. Cash only ar Sbarros Pizza. No plates. Poor customer service.
Jacqueline
於 2025 年 7 月住了 2 晚
4/10 不太好
Fermin
家庭旅遊, 親子旅遊
2025 年 7 月 29 日
不喜歡:整潔度、設施服務和住宿環境和硬體
Carpet in room stained. Dresser not leveled even with wood underneath. Drawers would not close. Fridge smelled like vomit.