「This is a fantastic place to stay, accessible only with a car, about 20 minutes from Carcassonne. Beautiful setting, comfortable modern room with lots of space and amenities. Amazing breakfast (best croissant I had in france), very accomodating staff.」
「Run down hotel double charged me at check out and did not respond to my emails asking for a refund.
At check out the elderly receptionist was confused and could not see that I already pre-paid via hotels.com. So I was forced to pay 680 euro again. The lady promised to check with hotels.com the same day and email me. Now 3 weeks later, I still got no refund. Or any responds. I called 2 times, and emailed with documentation 3 times, only to get the info that she did not get my emails. But after...
「Iris and BJ were wonderful hosts. In advance of our visit we communicated about our diet (vegan family) and they were able to provide us a nice breakfast every morning. We visited the area during warm weather and the swimming pool ended up being a refreshing part of our stay during the late afternoon hours.」
「Truly a remarkable property and the 3 generations of family ownership is absolutely wonderful. They couldn't have made us feel any more welcome. My wife cried when she left because it felt like we were leaving long lost friends. If you have the opportunity, don't miss this enchanting place. 」
「Hemos estado muy a gusto. Hemos viajado en familia y elegimos una habitación con Jacuzzi. Espectacular. El hotel está muy cerca de la Cite (10 min andando). La ubicación es muy tranquila y cerca de todo. Muy recomendable.」
「Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel.」
「The location to the castle is 2 nd to none. A 5 minute walk is all it takes to be at the castle. We booked for Bastille Day. Spent the day walking around . We had lunch then returned to 514 , showered and changed. Returned to the castle for supper . Watched the fireworks display which was breathtaking. Fantastic location.The room was clean and equipped with fridge, 2 ring hob, microwave, coffee maker ( one pod machine and also a filter machine) Well worth a visit and great value for money.」
"Gréât staff at the hotel. Special thanks to Brice.
Wonderful view from room overlooking the chateau of Carcassonne. Location is good, can walk to the Chateau in 5 to 10 minutes. Short walk of 5 minutes to Place Carnot for restaurants. "
"Very good location, all staff are helpful and friendly. Room is clean and nice . I left a handbag on the chair in the bar, they help me to keep the bag and try to return to me. Th e car park is not in the hotel , you have to park the car in their parking lot, and call them come to take yr luggage and you walk 2 mins to the hotel."