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"Nice surprise! "

"The room was very nice and very clean. The bathroom particularly was very modern and clean. The man looking after the breakfast room was lovely. "

"Was slightly upset on afew things such as read they had wheelchair accessible parking for 6 i think but had no disabled bays cars parked in free for all had to leave keys at reception incase needed to be moved. Also said step free entrance which was also not the case and struggled to get to entrance for how cars were parked. Bed seemed like a small double which was rock hard next morning stripped the bed as we always do and wish hadnt when we see the state of the covers.and flooring very uneven. Guess we just picked up on things for disabled so may not be an issue for non disableds."

"Only thing was the cracked tile on the bathroom floor, annoying every time you stepped on it . Also we didn’t get our room serviced on the 2nd day . Breakfast was lovely and the room was nice . "

"Spa is so relaxing, staff are so lovely, got a free upgrade to a hot tub room! "

"Great room, excellent bed & bedding. Bathroom well equipped with plenty of hot water. Parking was included & close by. Staff very welcoming & accommodating. Lovely evening meal in the restaurant. Our steaks were cooked to perfection & the whole meal delicious. Only thing to let the hotel down was breakfast. Breakfast buffet was dry; the bacon was hard & fried eggs rubbery. The pot of tea was awful, which was a surprise at tea bags in bedroom were delicious. It was bad tea & doesn’t seem to have been made with boiling water. We would gladly return despite the tea ! "

"Clean rooms "

"Very satisfactory "

"The park was nearby, the lakeside setting was fabulous and the staff lovely. The food was good, especially the breakfast was sensational. The dining room/ restaurant was a bit institutional and soulless. It was strange that the bar could have run out of plain crisps, indeed all crisps but the most exotic of flavours by Saturday lunchtime of a busy weekend. Someone with a bit of initiative could have run across to the Aquarium cafe and scooped up their's. But that is a minor detail. The cosy room was of a good size with a bath. ."