I complained to front desk the situation of my bed! There was make up stains on two of the pillowcases. Later discovered a dirty print on bottom sheet and another make up stain on top sheet.
They took pictures to verify my complaint. On check out I was expecting a compensation, but was told because I booked through Expedia, I would have to go through you.
At this point, very dissatisfied!!!!!!! I booked a room expecting a clean bed to sleep in. I will not be using you in the future !
Anita
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Stephanie
家庭旅遊
2024年6月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Everything was great. Very clean rooms. Bed was comfy. Staff was pleasant and polite. The only problem we had was that the wifi wouldnt stay connected to our devices. But no big deal. We will definitely stay again.
Stephanie
於 2024 年 6 月住了 1 晚
10/10 有夠讚
Linda
2024年6月2日
喜歡:整潔度、員工素質和住宿環境和硬體
Very Clean!
Linda
於 2024 年 6 月住了 1 晚
10/10 有夠讚
geoffrey
情侶出遊
2024年5月19日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Comfortable beds and clean room. Nice breakfast too
geoffrey
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Kellie
2024年5月18日
Great clean place
Kellie
於 2024 年 5 月住了 1 晚
10/10 有夠讚
mike
2024年5月13日
mike
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Diane
2024年5月11日
喜歡:住宿環境和硬體
This is a great place to stay in Lake City. The rooms were clean and comfortable. There were plenty of restaurants nearby. The staff was friendly and accommodating.
Diane
於 2024 年 5 月住了 1 晚
10/10 有夠讚
Walter
2024年5月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Great stays
Walter
於 2024 年 5 月住了 1 晚
2/10 很糟糕
Mallory
商務旅客
2024年5月7日
不喜歡:員工素質
We tried to cancel our booking with a refund due to our event being canceled because of a death in their organization. We were denied multiple times and the front desk Manager BJ was extremely obstinate and rude during the entire process. I did not cancel the rooms because we weren't being refunded. I was taken to the hospital Friday after I fainted in a work meeting (diagnosed with an inner ear infection) and could not drive to stay in the room. Though I did not stay on the property, they still took my money so I am entitled to my review of the staff and what I did experience. I can guarantee I will never recommend this hotel to anyone because of the staff.