住宿內部

自在京都錢屋町飯店的評分

3.5 out of 5
自在京都錢屋町飯店
258, Zeniya-cho, Shimogyo-ku, Kyoto, Kyoto

評論

9.6

好極了

10 分,有夠讚;17 則評論中有 16 則" "
8 分,不錯哦;17 則評論中有 0 則" "
6 分,一般般;17 則評論中有 0 則" "
4 分,不太好;17 則評論中有 0 則" "
2 分,很糟糕;17 則評論中有 1 則" "

9.4/10

整潔度

9.6/10

員工素質

9.8/10

設施服務

9.4/10

住宿環境和硬體

9.6/10

環保程度

評論

10/10 有夠讚

Amy

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Such a memorable stay in Kyoto. We would definitely recommend and return!
於 2024 年 1 月住了 1 晚
Sayo 於 2024年1月25日回覆
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay, and your review truly means a lot to all of our staff. We look forward to welcoming you back to Kyoto soon. Thank you again.

10/10 有夠讚

真實旅客

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fantastic accommodations! We thoroughly enjoyed our time at Machiya Zeniyacho. It was perfect for two couples. Spotless, with impeccable service and some really nice bonus surprises. Very responsive to our questions. The breakfast was delicious, as well. We'd stay here again for sure.
於 2023 年 10 月住了 2 晚
Chie 於 2023年11月7日回覆
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. And also we are very happy to hear that you had an enjoyable breakfast. We look forward to coming back to visit Kyoto again. Thank you very much.

10/10 有夠讚

Bao Ting

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Awesome stay at this gorgeous property. Will stay again if in Kyoto.
Kira 於 2023年9月18日回覆
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay. We hope to welcome you back to Kyoto soon. Thank you again!

10/10 有夠讚

Nichole

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The property was beautiful! The staff were very attentive and helpful. They have thought of every detail and even checked in with us to make sure we had slept well and didn't need anything. Each room had temperature control and both fridges had a supply of complimentary beverages. We are traveling and staying several different accommodations, and this one is by far our favorite.
於 2023 年 8 月住了 2 晚
Rikuto Adachi 於 2023年9月7日回覆
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay, and your review truly means a lot to all of our staff. We hope to welcome you back to Kyoto soon. Thank you again.

10/10 有夠讚

Dana

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Outstanding Machiya in Kyoto
From the welcome matcha to the helpful tips for the area to the comforts of the accommodation this was our favorite place that we stayed during our trip to Japan. There were high-end appliances in the Machiya and both baths were perfect for relaxing after a long day of sightseeing in Kyoto. There was a train only 7 minutes away. We took this to access the Keifuku Randen Tram line to visit Arahiyama bamboo forest and monkey park. The monkey park was fun, but a long hike up a hill. We enjoyed Tantanmen Ebisu Emmachi for a quick cheap dinner of ramen and fried chicken within walking distance from the machiya. We also visited the Gion district.
於 2023 年 7 月住了 2 晚
Kira 於 2023年8月2日回覆
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.

10/10 有夠讚

Jennifer

親子旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 4 月住了 1 晚
Kira 於 2023年8月2日回覆
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review. Please come back to visit us again soon.

10/10 有夠讚

Asha

喜歡:整潔度、員工素質和住宿環境和硬體
This will be by far the best experience of staying at a property. It was clean, convinient and so beautifully maintained.
於 2023 年 6 月住了 1 晚
Kira 於 2023年6月17日回覆
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. Please come back to visit us again soon.

2/10 很糟糕

SEAN PAUL

情侶出遊
喜歡:員工素質
不喜歡:整潔度和住宿環境和硬體
Beware - this house has rats. You won't be able to sleep because they will be scurrying through the walls 1ft from your head. This was supposed to be a ultra luxurious stay and accomodations were otherwise great but not dealing with a pest issue is a black flag against the host. Extremely unsatisfied.
Kyoto Machiya Zeniyacho 於 2023年7月3日回覆
Dear Mr Sean Paul,Thank you for resolving the issue you raised below with our team offline, and we are glad to hear that you are satisfied with the outcome we provided to you. As communicated, although we found no traces of rats at our machiya hotel roof or walls after conducting a complete pest control onsite but we thank you sincerely for your feedback, and we will continue to monitor the situation very closely. Thank you again for staying with us and we are pleased to know that you are happy with the solution we offered to you as client satisfaction at our hotel is extremely important to us.

10/10 有夠讚

Kana

於 2023 年 4 月住了 1 晚
Kira 於 2023年5月15日回覆
Thank you very much for staying with us and your high rating. We hope to welcome you back to Kyoto soon. Thank you again.

10/10 有夠讚

Dinh

喜歡:整潔度、員工素質和住宿環境和硬體
Worth every penny.
Kira 於 2023年3月26日回覆
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.

10/10 有夠讚

Livio

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Incredibly relaxing experience
We were greeted by someone who was very helpful in explaining the property to us, before serving us tea. The indoor and outdoor baths are simply incredible. Was able to read in the bath outside while it was even snowing, and it was amazingly comfortable. The space is very large especially for Japan, with two floors including two bedrooms ( they will put out cots for you if you need more than the king size bed there). Otherwise the second bedroom is a large empty room with padded flooring. There's also a living room with a TV and stocked fridge, and everything inside the fridge (Coke, water, juices, beer, Saki) was complimentary. Highly recommend.
於 2023 年 2 月住了 1 晚
Kira 於 2023年2月28日回覆
Thank you very much for staying with us and your very kind review. We are all very pleased to hear that you had an enjoyable stay, and your review truly means a lot to all of our staff. We hope to welcome you back to Kyoto soon. Thank you again.

10/10 有夠讚

Ryan

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
It was so much fun experiencing the entire home. Getting to enjoy the solitude of a private outdoor bath with a garden was a highlight. Each room had its own climate unit to customize temperature comfort. Beds were plush and warm. Fridge was well stocked with cold drinks. Property was clean and well decorated. Would stay here again, great place to stay with a group.
Kira 於 2023年2月28日回覆
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.

10/10 有夠讚

Wei Yi

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
No hassle check in, friendly staff, great amenities and entertainment system. We had a great time there. Aim to visit again soon :)
於 2022 年 11 月住了 3 晚
Kyoto Machiya Zeniyacho Sato 於 2022年11月13日回覆
Thank you for staying at our Kyoto Machiya Zeniyacho!And thank you for your kind review.We are very happy to hear that you had an enjoyable stay with us.Please come again.We are waiting for you!Thank you.

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 5 月住了 2 晚
Arisa 於 2023年7月3日回覆
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. Please come back to visit us again soon.

10/10 有夠讚

Masaki

團體旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
全てにおいて大満足でした。
於 2021 年 12 月住了 1 晚
Arisa 於 2023年7月3日回覆
数ある宿泊施設の中からKyoto Machiya zeniyachoをお選びいただき誠にありがとうございました。「全てにおいて大満足でした。」とおっしゃっていただき、大変うれしく存じます。お客様のまたのお越しを心よりお待ち申し上げております。

10/10 有夠讚

yoshiaki

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2020 年 6 月住了 1 晚
Arisa 於 2023年7月3日回覆
Thank you very much for staying with us in Kyoto. We are very happy to hear that you have enjoyed your stay in our machiya hotel. We look forward to welcoming you back soon.

10/10 有夠讚

真實旅客

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Unique experience in Kyoto. The house is newly renovated, everything is clean and tidy.
於 2020 年 1 月住了 1 晚
Arisa 於 2023年7月3日回覆
Thank you so much for choosing to stay with us for your Kyoto vacation. We greatly appreciate your very kind review, it really gives us the strength to continue to do our very best for our guests. Please come back to visit us again soon.