The apartment is in good condition and spotless upon arrival. The downside is the service quality during check-in process. I arrived at the check-in office around 7 pm on 11 April. As I have booked shuttle
service in advance, and the last shuttle is to leave at 7 pm, I enquired whether the shuttle has already left. The male receptionist was very rude - instead of answering the question or checking whether I had the booking, he did not believe that I had the right booking. The manner was unacceptably rude and impolite. I could understand that many locals' English ability is limited - but the issue is his attitude, which I never encountered during my many trips to Japan. The bad experience was partly rectified by the assistance of Zeng Peng, and the attitude of property manager.
真實旅客
於 2019 年 4 月住了 3 晚
8/10 不錯哦
Rebecca,kineton
親子旅遊
2024年6月5日
喜歡:整潔度、設施服務和住宿環境和硬體
Lovely, clean hotel and friendly staff, they were very welcoming and I rate them highly. Unfortunately the only small negative is that our room was facing onto a big main busy road and so we did not sleep much due to the noise.
Rebecca
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Angelo
2024年6月2日
喜歡:整潔度和住宿環境和硬體
Angelo
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Charles
團體旅遊
2024年6月1日
喜歡:整潔度、設施服務和住宿環境和硬體
Fantastic stay!
Charles
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Rleng
家庭旅遊
2024年5月30日
喜歡:整潔度、設施服務和住宿環境和硬體
Nice location and friendly staff
Rleng
於 2024 年 5 月住了 3 晚
10/10 有夠讚
Xifan,Walnut
情侶出遊
2024年4月9日
喜歡:整潔度、設施服務和住宿環境和硬體
We love this hotel.
Xifan
於 2024 年 4 月住了 2 晚
8/10 不錯哦
Douglas
家庭旅遊, 親子旅遊
2024年4月5日
喜歡:整潔度、設施服務和住宿環境和硬體
Glad we stayed in the Gion district. Love this area the best of all Kyoto.
Douglas
於 2024 年 4 月住了 2 晚
10/10 有夠讚
Alanah
家庭旅遊
2024年3月28日
喜歡:設施服務
Lovely rooms with simple in-room kitchen facility & laundry. Very clean and felt very safe/secure. Friendly check in. This is a small hotel - the Sakura chain has been very reliable and economical for our family. Location on a busier street, but we were facing away - no sound issues at all. Location has wonderful access to temples, Gion (10 min walk). About a 15-20 min walk to Hanamikoji St. Highly recommend for families.