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雷吉安阿克瑪尼飯店 - CHSE 認證的評分

4 out of 5
雷吉安阿克瑪尼飯店 - CHSE 認證
Jalan Raya Legian No. 91, Kuta, Bali

評論

8.2

非常好

10 分，有夠讚；1000 則評論中有 393 則" "
8 分，不錯哦；1000 則評論中有 394 則" "
6 分，一般般；1000 則評論中有 137 則" "
4 分，不太好；1000 則評論中有 43 則" "
2 分，很糟糕；1000 則評論中有 33 則" "

8.2/10

整潔度

9.0/10

員工素質

7.8/10

設施服務

7.8/10

住宿環境和硬體

7.4/10

環保程度

評論

8/10 不錯哦

YING-CHUN

喜歡：員工素質、住宿環境和硬體和客房舒適度
於 2023 年 6 月住了 1 晚

8/10 不錯哦

真實旅客

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 12 月住了 1 晚

8/10 不錯哦

Tusung yu

喜歡：整潔度和員工素質
服務態度好
選擇泳池景觀但被安排角落的房間幾乎看不到泳池，陽台門鎖壞了，其餘的都不錯
於 2019 年 11 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 6 月住了 4 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
地点方便，飯店造景佷漂亮
於 2019 年 4 月住了 7 晚

4/10 不太好

Henry

不喜歡：整潔度、住宿環境和硬體和客房舒適度
大堂入口為斜路，帶行李住客會有危險，我入住的Delux pool access 房間不夠整潔，設備陳舊，毛巾發黃，燈光不足，個人清潔用品也沒有補充早餐也很一般。
於 2018 年 9 月住了 2 晚

10/10 有夠讚

YI CIH

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2018 年 7 月住了 3 晚

8/10 不錯哦

Leung Tat

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

真實旅客

不喜歡：整潔度、住宿環境和硬體和客房舒適度
毛巾很舊都沒有更換, 房間收拾不認真, 而且服務很慢, 早餐有待改進 但住在這邊出行和換錢, 食的都很方便, 但比較塞車...

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient location
Located on the main road, quite convenient, though the hot water in the bathroom seems not very stable, and they always forgot to give me a new set of toothbrush when cleaning up.

8/10 不錯哦

Bianca，Taipei,Taiwan

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
靠近大街，逛街吃喝按摩都很方便，離海灘也只要步行15分鐘。
房間的床很大，軟硬適中睡起來很舒適，但標準房型房間內沒有浴缸，比較遺憾。一樓的露天游泳池因為曬不太到太陽，所以水溫叫涼，但七樓樓頂的游泳池雖然水深較淺，但很適合躺著曬太陽，還附吧台可以盡情享受酒精以及食物。

8/10 不錯哦

CHUN CHE P.

喜歡：整潔度、員工素質和客房舒適度
that was a nice stay
i stayed 2 nights, and it was great. good location, you can walk to legian beach or kuta beach by walk. But the traffic was terrible, traffic jam all the time. i liked the roof pool swimming pool, that was great. And the breakfast was not expected, not good enough. FYI

10/10 有夠讚

Pan，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
性價比高
整體ok，住了一晚，沒發現什麼大問題，凌晨三點到，服務還不錯。

8/10 不錯哦

Yung Wei

喜歡：員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

Yuan，USA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Not bad
Not bad, except the front charged me 250,000 extra per night for upgrade from one bed room to two bed room.

2/10 很糟糕

Andres Felipe

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
I would highly tell everyone stay away from this hotel, its been the worse in my family, at first we thought people were nice but first we found a rat in our room and all they did was move us, then we got robbed they stole 1500 dollars from our room when we werent there, they didnt want to call the police for us we had to go there, and they deny showing video recording, please everyone this is not a safe hotel
於 2024 年 4 月住了 14 晚

10/10 有夠讚

Hugo，Newbury

喜歡：整潔度
於 2024 年 3 月住了 1 晚
Astri Pirawitna 於 2024年4月1日回覆
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

8/10 不錯哦

Torsten

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 3 月住了 8 晚
Astri Pirawitna 於 2024年3月28日回覆
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

10/10 有夠讚

Ayla

團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Excellent property and facilities were great. Staff were so hwlpful and nice
於 2024 年 3 月住了 6 晚
Astri Pirawitna 於 2024年3月28日回覆
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

10/10 有夠讚

Rhiannon Marie

親子旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Second time staying at Akmani Legian. Absolutely loved our stay.
於 2023 年 12 月住了 7 晚
Astri Pirawitna 於 2024年3月28日回覆
Dear valuable Guests,Greetings from The Akmani Legian,Thank you for providing feedback and posting a review on Expedia.It was a pleasure to hear that you had a lovely experience with us, and we appreciate you highlighting the positive aspects of your recent stay especially mentioning our staff, facilities, services, cleanliness and good value.Thank you for your helpful comments, which will help us enhance the services we offer to our guests.We hope to have the opportunity of seeing you again in the future.Thank you and best regards,Management

6/10 一般般

Mai

現地の雰囲気を楽しみたいなら、飲食店が多く、海にも近くて良かったです。 スタッフの方も親切で助かりました。
於 2024 年 2 月住了 2 晚
Astri Pirawitna 於 2024年4月2日回覆
Dear valuable guests, Thank you for choosing The Akmani Legian as your accommodation during your holiday in Bali and thank you for taking the time to provide a review on Expedia. We do apologize for any inconvenience experienced while staying with us. Regarding several complaints experienced, we will take them seriously and we will connect them with the relevant departments to be able to follow up. Thank you very much for your constructive feedback that will help us to improve the services provided to our guests. Hopefully in the future we can still provide the best service when you return to The Akmani Legian. Thank You. Sincerely, Management

2/10 很糟糕

Paolo

情侶出遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Mold on the windows & mould on the curtains, mould on the shower. No staff around at pool area. Day beds are old & have no cushions. Outside the flooring is old rotten wood & is extremely dangerous to walk on. Music from night club is ridiculous. Staff weren't welcoming & grumpy. Overall Dirty & Mouldy. The room smelt. If there was anything positive? The aircon worked a treat. Wouldn't recommend it
於 2024 年 2 月住了 3 晚
Astri Pirawitna 於 2024年4月2日回覆
Dear valuable guests, Thank you for choosing The Akmani Legian as your accommodation during your holiday in Bali and thank you for taking the time to provide a review on Expedia. We do apologize for any inconvenience experienced while staying with us. Regarding several complaints experienced, we will take them seriously and we will connect them with the relevant departments to be able to follow up. Thank you very much for your constructive feedback that will help us to improve the services provided to our guests. Hopefully in the future we can still provide the best service when you return to The Akmani Legian. Thank You. Sincerely, Management

8/10 不錯哦

Aaron John

喜歡：整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 4 晚

4/10 不太好

Chinami

情侶出遊
不喜歡：設施服務和住宿環境和硬體
1階の部屋で全く日が当たらない部屋。清掃はしっりされていたが、カビ臭いし、湿気もすごかった。屋上のプールは良かったですが、もう泊まらないかな。
於 2024 年 2 月住了 2 晚

2/10 很糟糕

Parul

不喜歡：員工素質和住宿環境和硬體
於 2024 年 1 月住了 4 晚

8/10 不錯哦

Kazuki，Ogaki

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
ホテルはきれいで朝食もおいしかったです。 周りにナイトクラブがあるため、夜は部屋まで音楽が聞こえてきます。
於 2024 年 1 月住了 1 晚

8/10 不錯哦

Mia

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Good location; overall, it's good. However, compared to other hotels around, you may have better options.

6/10 一般般

真實旅客

團體旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體和客房舒適度
Fint men larmende
Fint ophold, venligt personale dog ekstremt meget larm fra en bar ved siden af til klokken 03 om morgenen og meget lyt værelse, så man kan høre når folk går på gangene
於 2024 年 1 月住了 12 晚

6/10 一般般

Michelle

不喜歡：住宿環境和硬體
The rooms were cleaned but not stocked. No face washers left Wet towels were folded up instead of fresh ones. No drinking glasses were left No top up of coffee sachets Dishes were left in the room
於 2024 年 1 月住了 6 晚

8/10 不錯哦

Natarsha Marie

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Enjoyed our 2 week stay in Akmani Legian over Xmas and new years 23/24. Hotel was clean and tidy. Smelt a bit musty some days and no ability to open a window. Lighting was very dim. Service was awesome. Spa and massage services were amazing. Pool and swim up bar was great too.
於 2023 年 12 月住了 14 晚

2/10 很糟糕

Jonathon

家庭旅遊
不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Stay Away!!!!!! This hotel was sooooo noisy not just from surrounding establishments but from its own roof top pool.The music would begin pounding at around 2pm and not cease til 3am!!!! The manager called Agung was condescending and rude. We were moved to a small standard room downgrading from the deluxe room we had paid for with no compensation as the only solution to the noise pollution. I didn't sleep for 4 nights straight. The breakfast was below average with cold coffee, no yoghurt, had to request bacon and hardly any selection. Orange juice was not available everyday. The curtains were stained and the shower was mouldy. There was dangerous, loose decking around the pool. Room service requests were very slow to deliver. You can get much better sleep and value elsewhere.
於 2023 年 12 月住了 11 晚

10/10 有夠讚

Lambert

於 2023 年 12 月住了 2 晚

8/10 不錯哦

John Patrick

情侶出遊
Liked the large bathroom and natural wood decor.
於 2023 年 12 月住了 2 晚

6/10 一般般

Anurag

家庭旅遊
不喜歡：整潔度和住宿環境和硬體
We stayed 20 nights. Breakfast was included and it was great. Restaurant staff were lovely.Housekeeping was below average. If you want to travel outside of this area , check traffic during peak time
於 2023 年 12 月住了 10 晚

8/10 不錯哦

YUKIMASA

喜歡：整潔度、員工素質和設施服務
問題はWi-Fiだけです!それ以外は９０点、ほぼパーフェクトです!
於 2023 年 12 月住了 7 晚

10/10 有夠讚

Danial

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The staff were absolutely legendary
於 2023 年 12 月住了 8 晚

10/10 有夠讚

Jay

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Angel

情侶出遊
喜歡：設施服務
於 2023 年 12 月住了 5 晚

10/10 有夠讚

Michele Diane

家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Just a beautiful place The Akmani lovely staff
於 2023 年 11 月住了 6 晚

10/10 有夠讚

Julian Frances

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The hotel was always super clean. We had a great time in the rooftop pool and main pool. The staff was always super nice!
於 2023 年 11 月住了 8 晚

10/10 有夠讚

Shenae

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
staff were amazing, super friendly and helpful. Poolside room was neat and tidy, left money on counter by accident and wasn’t touched, very impressed.
於 2023 年 11 月住了 5 晚

6/10 一般般

Daniel

於 2023 年 11 月住了 2 晚

2/10 很糟糕

laura

親子旅遊
喜歡：員工素質
不喜歡：整潔度、設施服務和住宿環境和硬體
Definitely not coming here again. The curtains in our room were absolutely disgusting, covered in stains and black at the bottom, the glass shower was very dirty and the sheets had stains. All of which were clearly a result of management trying to cut cleaning corners and save where they can. As with everyone else’s comments the place is incredibly noisy at night from the night club next door. The breakfast food was also pretty gross and on top of that there’s a very rude sign saying “Stop wasting food” right in the dining hall. I think you could have a bit more tact when trying to get people to waste less food. The only redeeming quality of this place were the staff, they were so kind and sweet. Unfortunately it isn’t enough to get me to stay here again.
於 2023 年 11 月住了 3 晚

10/10 有夠讚

Brittany

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
.
於 2023 年 11 月住了 10 晚

10/10 有夠讚

Hasmik

團體旅遊
喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Du får mye for pengene ! Frokosten er helt ok Service er topp
於 2023 年 11 月住了 1 晚

10/10 有夠讚

Jack

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great location and price
於 2023 年 11 月住了 6 晚

8/10 不錯哦

Peter

喜歡：整潔度、員工素質和住宿環境和硬體
Location
於 2023 年 10 月住了 5 晚

8/10 不錯哦

Sai

親子旅遊
喜歡：員工素質和設施服務
不喜歡：整潔度和住宿環境和硬體
I stayed here for 4 nights from 22nd October - 25th October in Deluxe Room, Poolside. Hotel was located in Jln Legian, Kuta and lots of shops (AlfaMart, Roadside stalls, MegaMart), Restaurants are nearby and Kuta Beach is only 10mins walk from the hotel. All the hotel staff are very friendly & helpful. The breakfast buffet, Swimming pool, Spa treatment/Massage was really nice. The rooftop bar has got a really nice view with the pool. Loved it. Concerns: (1) saw a lizard (gecko) inside the room on the first day and it was making noise when the room lights are off, was super scared that night. Call the staff immediately and they came to our room and tried to find the gecko but it has gone out by itself when we opened the door. Well, Bali is tropical and will have reptiles every where you go. It is harmless, but it’s a bit scary when they are inside the room. (2) Hotel definitely needs some renovation. Can smell the mould in some areas inside the hotel, There are rusts every where even inside the rooms, bathrooms. Also, water were bit salty from the bathroom taps and shower. (3) There is a night club close to the hotel and it’s quiet loud at night. The music goes till around 3am, but we’re lucky we didn’t hear much inside our room at the ground floor. If you walk around the hotel you will hear them. Overall, It was a good expereience and recommend people to stay here. “you get what to pay for”.

6/10 一般般

Martin Theodore

家庭旅遊
喜歡：整潔度、員工素質和住宿環境和硬體
There was a mixup with the included breakfast which we thought we had booked.
於 2023 年 10 月住了 7 晚

10/10 有夠讚

Scott

情侶出遊
喜歡：整潔度、員工素質和設施服務
I read a lot of reviews giving this place a low score however I was pleasantly surprised the staff friendly and accommodating our room was clean and people said lots of nosie I was on the 6 level and did not hear anything slept like a baby could not recommend it highly enough and will be back again
於 2023 年 10 月住了 6 晚