室外游泳池,提供泳池遮陽傘和日光浴躺椅

庫塔皇家辛戈紗麗飯店的評分

4 out of 5
庫塔皇家辛戈紗麗飯店
Jalan Bakung Sari No.110, Kuta, Bali

評論

8.0

非常好

10 分,有夠讚;528 則評論中有 179 則" "
8 分,不錯哦;528 則評論中有 218 則" "
6 分,一般般;528 則評論中有 87 則" "
4 分,不太好;528 則評論中有 20 則" "
2 分,很糟糕;528 則評論中有 24 則" "

8.0/10

整潔度

8.6/10

員工素質

8.0/10

設施服務

7.6/10

住宿環境和硬體

7.2/10

環保程度

評論

2/10 很糟糕

真實旅客

於 2019 年 11 月住了 2 晚
Hotel Management 於 2019年12月4日回覆
Dear Valued Guest, Warmest Greeting From Royal Singosari Kuta... The Royal Place to Stay … We are really appreciated your review during stay with us and your review very important for improving our quality and service. Thank you for staying with us and we apologize for the inconvenience. It was certainly a pleasure for us to be at your service, thank you and we look forward to welcoming you back in near future. Your sincerely, Royal Singosari Kuta

8/10 不錯哦

haoyi

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置好,房間乾淨,服務態度佳,屋頂泳池還不錯,可惜我住的五樓有機器運作的聲音,離機場進車費10萬盾。
於 2019 年 10 月住了 1 晚
Hotel Management 於 2019年10月17日回覆
Dear Mr/s. Haoyi, Warmest Greeting From Royal Singosari Kuta... The Royal Place to Stay … We are really appreciated your review during stay with us and your review very important for improving our quality and Service. Thank you for staying with us and we apologize for the inconvenience, our Management will address it directly and we’ll work hard to fix the issue you experienced. It was certainly a pleasure for us to be at your service, thank you and we look forward to welcoming you back in near future. Your sincerely, Royal Singosari Kuta

10/10 有夠讚

JUI YUAN

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
房間乾淨 服務人員親切
於 2018 年 12 月住了 2 晚
Ira Johan 於 2019年1月10日回覆
Dear Valued Guest, We’re so glad that you enjoyed your stay with us, we appreciate your positive feedback about our Hotel. Thank you and we look forward to welcoming you back in near future. Your sincerely, Royal Singosari Kuta

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 1 晚
Dear Value Guest, We’re so glad that you enjoyed your stay with us, we appreciate your positive feedback about our Hotel. Thank you and we look forward to welcoming you back in near future. Best Regards, E-Commerce Executive

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度
房间较小,舒适度还行,自助餐不错
位置还不错,可惜巴厘岛很多单行道,恰好酒店就在单行道上,开车坐车要经常绕路,其实离得并不远,走路还方便一点。去库塔沙滩不算远也不近,15分钟左右吧。房间比较小,厕所也是,最不好的估计是厕所了,排水很差,经常湿漉漉的。早餐自助不错,款式不算多,味道不错,周四周六的烤肉自助晚餐是最爱了,肉质嫩,味道也很不错,款式不多,但都是自助主要吃的那几款,住了五天恨不得天天都去吃,也不贵,110kIDR

8/10 不錯哦

真實旅客

喜歡:員工素質

6/10 一般般

Yung Kuk

不喜歡:整潔度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice
Location is good.

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good
Nice place
Hotel Manager 於 2015年12月19日回覆
Dear Valued Guest, Thanks for staying with us. We work hard to make our guests happy and appreciate your feedback!

10/10 有夠讚

Benjamin,Macau

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
near restaurants, shops, shopping mall, beach
the room is not big, but it's comfortable. the rooftop swimming pool is fantastic, has a very good view. the hotel near restaurants, shops, shopping mall and beach, easy to go everywhere you want.

2/10 很糟糕

shuchen

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
完全不推薦這家飯店!
飯店整體設備包含房間內部都很舊!而且房間內有壁癌也不處理,看起來真的很噁心!潮濕的房間也令人感到不舒服!早餐選擇很少,菜色幾乎每天都一樣,吃得很膩。飯店服務人員態度還算不錯,至於reception的人員,照理說服務態度要更好,但完全不是這樣!!有什麼旅遊問題問她們ㄧ付愛理不理的,而且此次的訂房有些問題,她們也完全不想幫忙處理,只是把問題推給hotels.com,表情不耐煩就算了,甚至在我面前翻白眼!!!已經拖了3天還無法解決,還要我在現場盯著她們處理,浪費我一個半小時的時間才解決問題,旅遊行程全被delay!!!這間飯店除了地理位置很方便之外,完全沒有值得推薦的地方,下次我再訪峇里島,打死我都不會再住這裡了!有考慮入住這間飯店的人一定要有心理準備!!!

8/10 不錯哦

TIM FAT,香港

喜歡:員工素質、住宿環境和硬體和客房舒適度
位置理想
行出去吃喝玩樂乜都有

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

Yee,Hong Kong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good hotel
地理位置十分方便 服務人員很友善 房間很乾淨,也很舒服 這個價錢是物超所值 下一次到kuta會再入住 唯一美中不足的是酒店沒有提供早餐

10/10 有夠讚

TAN YAN QI

喜歡:整潔度、員工素質和客房舒適度
GOOD HOTEL
CLEAN,LOCATION GOOD,VALUE MONEY,HOTEL FREE UPGARDE ME TO SUITE ROOM

10/10 有夠讚

TAN YAN QI

喜歡:整潔度、員工素質和客房舒適度
VERY GOOD HOTEL
LOCATION GOOD,CLEAN,SWIMMING POOL GOOD,HOTEL FREE UPGRADE MY ROOM TO SUITE ROOM.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
非常价廉物美的hotel
非常价廉物美的hotel,离kuta 商业街和酒吧街只有3分钟路程,走路。而且,附近2分钟左右的路程的地方就有银联。非常满意。

2/10 很糟糕

Jorge

家庭旅遊
不喜歡:整潔度、員工素質和住宿環境和硬體
Por ahora está horrible la propiedad ya que la están remodelando, yo había ido hace unos años y estaba muy buenito pero por ahora EVITAR ir hasta dentro de 1 año que lo terminen de remodelar
於 2024 年 4 月住了 1 晚
Surya Adidarma 於 2024年5月2日回覆
Dear JorgerThank you for sharing your feedback. We appreciate your insight into the current state of the property. Remodeling can indeed disrupt the ambiance temporarily. Your suggestion to wait until the renovations are complete is noted and valued. We aim to create a pleasant experience for our guests and will strive to ensure the property meets expectations post-renovation. Thank you for your patience and understanding.

6/10 一般般

Kiran

情侶出遊
The hotel is close to Kuta beach, but the rooms are dingy and the safe box was not working. The locks had problems and the staff took 40 minutes to open the door...also area is surrounded by touts and pimps...so not a great place for family stay.
於 2024 年 4 月住了 1 晚
Surya Adidarma 於 2024年4月17日回覆
Dear Kiran,We're sorry to hear about your disappointing experience. Rest assured, we take your feedback seriously and will address the issues with our rooms, locks, and staff response time promptly. We're committed to ensuring a safe and comfortable stay for all our guests. Thank you for bringing these concerns to our attention.

10/10 有夠讚

Bryce

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Stayed here for 3 weeks in March. Absolutely enjoy this hotel. Third stay here. The facilities and staff are great and its in a good central location. Its currently in development and the final product will be exceptional. The new rooftop pool is very enjoyable.
於 2024 年 3 月住了 21 晚
Royal Regantris Kuta 於 2024年4月17日回覆
Dear Bryce,Your feedback motivates us to continue striving for excellence, and we can't wait to have you back for another unforgettable stay. Thank you for choosing our hotel, and we look forward to exceeding your expectations once again!

10/10 有夠讚

Osamu

喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
建物は古いがスタッフの対応は最高。9泊10日の滞在をしたが、気分を悪くしたことは一度も無かった。欲を言えばいくらでもあろうが、コスパを考えると最高だ。また現在、隣に新築のホテルを建設中だから、新しいホテルが好きな方はそちらを利用出来る。
於 2024 年 3 月住了 9 晚
Surya Adidarma 於 2024年3月25日回覆
Dear Osamu,Thank you for your positive feedback! We're thrilled to hear that despite the older building, our staff's service met your expectations during your 9-night, 10-day stay. Your comfort and satisfaction are our top priorities, and we're glad to know you never felt uneasy during your time with us. We appreciate your understanding of our value proposition, and we're committed to providing the best experience possible. We understand if some guests prefer newer accommodations, and we're excited to share that a new hotel is being constructed next door for those who prefer that option. We look forward to welcoming you again soon, and we'll strive to make your next stay even more enjoyable.Best Regards,Royal Regantris Kuta

2/10 很糟糕

John peter

情侶出遊
喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
On night arrival given dirty, mouldy room on the ground floor with a garden view of a tree and wall! Moved to 4th floor, smelt cleaner but wasn't. Dirty bed linen and towels, marks in bath, wobbly taps, mould painted over and univited guests, ants. Yes I know its a hot country but you do not want to woken up at 2am by ants in your bed. New swimming pool looks very swish, but is green with alge. The rainwater in the old leaking pool is cleaner. This is still causing issues with dampness throughout the hotel. They are building a new extention and the new part my be different when complete, Offered a suite on checkout but by then i had enough. I wouldnt book here again.
於 2024 年 2 月住了 20 晚
Royal Regantris Kuta 於 2024年3月13日回覆
Dear Peter,We sincerely apologize for the unsatisfactory experience you had during your stay at our hotel. We deeply regret the inconvenience caused by the condition of the room and facilities. Immediate actions will be taken to address the cleanliness and maintenance issues you mentioned. We will also follow up with our staff to ensure that our service standards are consistently met in the future. Thank you for your feedback, and we hope to provide a better experience if given another opportunity in the future. Regards

8/10 不錯哦

Justin

喜歡:員工素質
不喜歡:住宿環境和硬體
於 2024 年 2 月住了 5 晚
Royal Regantris Kuta 於 2024年3月13日回覆
Dear Justin,Thank you for choosing to stay with us and for your positive feedback. We greatly appreciate your patronage and are delighted to hear that you enjoyed your stay. Your satisfaction is our priority, and we look forward to welcoming you again in the future.

8/10 不錯哦

Mohammad

喜歡:整潔度、員工素質和設施服務
Wi-Fi var riktigt bra funkar utmärkt överallt på hotellet. Frukosten består av ägg, juce bröd stekt ris mm
於 2024 年 2 月住了 9 晚
Royal Regantris Kuta 於 2024年3月13日回覆
Dear Mohammed,Thank you for choosing to stay with us and for your positive feedback. We greatly appreciate your patronage and are delighted to hear that you enjoyed your stay. Your satisfaction is our priority, and we look forward to welcoming you again in the future.

4/10 不太好

真實旅客

喜歡:員工素質
不喜歡:整潔度、住宿環境和硬體和客房舒適度
Too old
The facility is old need update immidiately
於 2024 年 1 月住了 2 晚

6/10 一般般

Michael

於 2023 年 12 月住了 1 晚

6/10 一般般

Solweig

喜歡:員工素質和客房舒適度
於 2023 年 10 月住了 26 晚

6/10 一般般

Aleksandra

情侶出遊
喜歡:員工素質

10/10 有夠讚

Katelyn

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2023 年 12 月住了 1 晚

8/10 不錯哦

Joseph Maxwell

於 2023 年 11 月住了 7 晚

8/10 不錯哦

Vusumzi

情侶出遊
喜歡:員工素質
Friendly staff. Great location. Not too glamorous but served the needed purpose... A little noisy on the ground floor with the entertainment but no biggie though - WHO THE HELL GOES TO BALI FOR QUITNESS, Hhahaha!!!
於 2023 年 10 月住了 8 晚

8/10 不錯哦

Moe

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good!
於 2023 年 10 月住了 2 晚

2/10 很糟糕

hiroshi

情侶出遊
不喜歡:整潔度、員工素質和住宿環境和硬體
スイートルームでも アメニティ不足 部屋にスリッパ、バスローブ、フェイスタオル無し プールもパラソル無く直射日光

10/10 有夠讚

Steffen

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Very clean
於 2023 年 10 月住了 6 晚

10/10 有夠讚

Dariusz

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Good place
I stayed there twice. Nice rooms, nice swimming pool, good location.
於 2023 年 9 月住了 5 晚

8/10 不錯哦

Freja

團體旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Helt fint ophold
Fint ophold for en kort periode. Dejligt centralt i Kuta, men en del byggelarm fra nabobygningen.
於 2023 年 8 月住了 2 晚

2/10 很糟糕

Desiree

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Ho scelto questo Hotel per la sua posizione strategica e per il giudizio di 8/10. Non so davvero come sia possibile!!! Camere fatiscenti, appena entri in Hotel odore di chiuso e sporco, la camera imbarazzante. Il bagno VERGOGNOSO. La tavoletta (giusto per fare un esempio) consumata , marrone , sporca, un dito di povere dietro il letto, sulle lenzuola aloni gialli, lo stesso sui cuscini . La porta dall'interno unta e piena di manate. Un incubo per chi è abituato alla pulizia. Non vi fidate delle recensioni positive!
於 2023 年 8 月住了 1 晚

6/10 一般般

Paul

情侶出遊
喜歡:員工素質
不喜歡:設施服務和住宿環境和硬體
This property was fine. Good location but a little dirty and outdated. Seems like they tried to make an old hotel look new with some paint, but didn’t actually make updates. We requested a room change and staff was accommodating.

10/10 有夠讚

samira

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Overall excellent would recommend the hotel
Newly renovated room was excellent. Bathroom was really old and needed renovating. Lift available which is rare in kuta. Swimming pool was being renovated. Location was good easy access to market shops and food. Mcdonald's only 4 minute walk. 15 minutes walking distance from beach
於 2023 年 6 月住了 2 晚

2/10 很糟糕

Imke

不喜歡:整潔度、員工素質和住宿環境和硬體
於 2023 年 7 月住了 7 晚

6/10 一般般

Monia

喜歡:整潔度、住宿環境和硬體和客房舒適度
Personnel de chambre voleur !!
Le séjour s'est très mal terminé car mon mari a oublié son téléphone dans la chambre au moment du check-out et quand nous sommes revenus quelques heures plus tard, on nous a dit qu'ils n'avaient rien trouvé. C'est l'homme qui faisait le ménage dans les chambres qui l'a pris mais il a nié évidemment. Nous sommes partis en colère et déçus. Tous nos documents étaient dans ce téléphone. Faites attention, ne laissez rien traîner dans cet hôtel.
於 2023 年 7 月住了 4 晚

8/10 不錯哦

Neil

於 2023 年 7 月住了 2 晚

6/10 一般般

Lai K

喜歡:員工素質
The location was excellent. However, there r some serious drainage problem in the room we were assigned n even the guest restrooms near the bewakfast area.
於 2023 年 7 月住了 4 晚

8/10 不錯哦

Nagisa

情侶出遊
喜歡:整潔度、員工素質和住宿環境和硬體
清潔だが、施設が古い。 屋上にプールあるからか、プールの匂いがする。 接客はよかった。 シャンプーとボディーソープの銘柄がわからなかったので、自分のシャンプー、トリートメント、ボディソープを持参した方がいいかもしれない。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Fint hotel, har det man skal bruge. Dog kunne det godt være lidt mere ikke beskadiget
於 2023 年 4 月住了 3 晚

8/10 不錯哦

Siddharth

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice room, pool, decent location, smell of smoke
The hotel itself was pretty nice, being in a decent location, 5 minute drive (15-minute walk) away from Kuta center/ Beachwalk. The room was rather majestic, with a very spacious room/bathroom with all the necessary amenities. To relax during daytime, I went to the rooftop and just lay in the beautiful pool. There is onsite restaurant too, although I chose to eat few shops away for more variety. They also provide scooter/ tour services onsite, but I chose to get it from next door who was giving cheaper rate. Few of my concerns- one was smell of smoke in the lobby/ elevator, it wasn't very pleasant. And secondly, the neighborhood didn't have much. You need to take a Grab/ drive around to get to any point of interest. If you can drive a scooter, I'd say it is one of the highlights of being in Bali. I'd also recommend to spend more time in Ubud than Kuta/ Seminyak.
Bathroom
Bedroom
Pool
Entrance
於 2022 年 12 月住了 2 晚

4/10 不太好

Sharon

情侶出遊
喜歡:員工素質
不喜歡:住宿環境和硬體
The property was very old and dated. Also the little toiletries were not adequate. The bathtowels were so old i wouldnt even use it to wipe the floor with. We weren't even given face washers. The rooms with no views where we stayed smelled of moulds and we couldnt actually open the windows because when we did, we had a view of the corridor where other hotel patrons were walking around! The safe didnt work properly and we had to wait half a day for it to be fixed and yet it couldnt be fixed so we had to move to another room. All the other common areas had no air-conditioning. The dining room was manned by fans and it was stifling with heat. There were little fruit flies hanging around at the salad bar. The egg section, Where they cook the eggs for you by order didn't understand basic english and even when they did the eggs were overooked and chewy. The staff are friendly but some things can't be fixed with a smile. We wouldnt recommend this property if youre looking for comfort or basic hotel service.

8/10 不錯哦

Kelly

團體旅遊
喜歡:整潔度
We booked this hotel for a night before our midnight flight out of Bali. Whilst we didn't actually sleep here, we did use the Wi-Fi and had showers etc. It's a great location to Kuta and the staff were really helpful. The hotel itself is super tired and run down, however, the room was clean, spacious and had all you need.
於 2022 年 11 月住了 1 晚

2/10 很糟糕

Albert

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
Breakfast food was terrible and it was so hot while eating breakfast, no air conditioning.
於 2022 年 11 月住了 4 晚