2 座室外游泳池,提供免費遮陽小屋和泳池遮陽傘

拉瑪亞那套房度假村 - CHSE 認證的評分

5 out of 5

評論

8.2

非常好

10 分,有夠讚;910 則評論中有 312 則" "
8 分,不錯哦;910 則評論中有 396 則" "
6 分,一般般;910 則評論中有 133 則" "
4 分,不太好;910 則評論中有 48 則" "
2 分,很糟糕;910 則評論中有 21 則" "

8.2/10

整潔度

8.6/10

員工素質

8.6/10

設施服務

7.8/10

住宿環境和硬體

8.2/10

環保程度

評論

8/10 不錯哦

TSAI

家庭旅遊
喜歡:整潔度、員工素質和住宿環境和硬體
只有住一晚,房間設施有點老舊,房間走道上隔音設備不太好,夜歸跟一早七點多就有房客說話聲音打擾,大致上都還可以接受。工作人員服務態度不錯。
於 2023 年 5 月住了 1 晚

10/10 有夠讚

真實旅客

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
酒店位於市中心,非常便利,附近有很多大型連鎖食店。性價比很高,員工超有禮貌。唯一美中不足是翻新工程正在進行中。
於 2019 年 7 月住了 7 晚

10/10 有夠讚

cheuk hang

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Convenient decent stay
The lobby is located on the 9th floor. We got free upgrade to a family room which is quite decent. Some parts of the hotel are under construction, looking forward to this high potential hotel. Bar nearby maybe nosiy at night due to live music.
於 2019 年 1 月住了 1 晚
Angga E-Commerce 於 2019年1月22日回覆
Dear Cheuk Hang, Thank you for choosing Ramayana Resort & Spa, I hope this is not your last experience in our hotel, we are waiting your next trip at our hotel.

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
C/P很高的飯店!
附近購物很方便,按摩服務很好,大力推薦。早餐也很好!
於 2018 年 1 月住了 1 晚
Angga Ecommerce 於 2018年2月22日回覆
Thank you very much for your visit, we look forward to your next trip.

6/10 一般般

Chung Keung

不喜歡:整潔度
於 2017 年 9 月住了 6 晚

10/10 有夠讚

rong-rong

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 5 晚

8/10 不錯哦

chiensheng

喜歡:住宿環境和硬體和客房舒適度
於 2017 年 7 月住了 4 晚

8/10 不錯哦

YING-CHENG

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
很不錯,位子很好
很不錯的飯店,位子很棒,服務好,入住的很多都是西方遊客,早餐就還好了

6/10 一般般

Siew Weng

酒店比较旧了,作为过度一晚的酒店还算可以。 步行带海边几分钟。酒店早餐还过得去。 花园有热带雨林感觉。

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
性价比较高的住宿
酒店人员很亲切,早餐丰富,环境也很好,很舒服。虽然因为酒店设施有过不满,但是酒店人员也尽力协调解决,最终得到满意答复。

8/10 不錯哦

Yumi Liu

喜歡:員工素質和客房舒適度
Good location
酒店位置非常方便,酒店旁邊就有便利商店,離太陽百貨僅走路2分鐘距離,太陽百貨裡有超市,附近也有好幾個兌換所,匯率合理。 員工都很熱情,笑容滿面,迎賓飲料非常好喝! 唯有進房時,浴室的垃圾桶是滿的忘了清,但跟櫃檯反映後,很快的有人來幫忙清理了,清潔部分還需要多多加強 整體來說是很不錯的

8/10 不錯哦

Yi,江苏

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
酒店位置很好,离机场很近,十分方便。在库塔算是比较热闹的地段,穿过一条小巷就能到海边。自助早餐也不错,房间也挺好的。

8/10 不錯哦

Yen Hsun

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Yu-Min

10/10 有夠讚

yong,北京

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
假期最优的居住环境
虽然老旧,但不失舒适,最大的优点在于地处库塔海滩边上,附近商场、酒吧、各国餐厅邻里,最繁华的地段,7天全部定在这是我这次旅行最好选择

8/10 不錯哦

YONGGUANG,中国

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
满意
出行很方便,满意!

8/10 不錯哦

Jen-Kai,taipei

喜歡:員工素質、住宿環境和硬體和客房舒適度
Fantastic Location in Kuta Area~
Great location in Kuta area, walking distance to Kuta beach, Discovery mall, and Region. Small room but very clean. Breakfast buffet is better than my expectation. it's not a luxury 5-star resort but highly recommend to backpackers~

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
舒适,临街
环境很好,离机场也就车程10分钟,外面就是商业街很热闹,离海滩步行5分钟

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
位置很好,闹中取静
酒店处于库塔繁华地区,在街边,但是穿过大堂到酒店又非常安静,绿化很漂亮,服务态度很好,酒店早餐是此行三个酒店中最丰富好吃的。

8/10 不錯哦

真實旅客

喜歡:員工素質

4/10 不太好

Tomaso,台北

不喜歡:整潔度、員工素質和客房舒適度
不是很的選擇
看到網頁上的房間及整體環境很有峇厘島風格感覺,但入住的房型完全不一樣,也和當初預定的不一樣,跟飯店反應,卻只推托沒有房間了,我預定了二間雙人房,都有受欺騙的感覺、房間小、不要緊但感覺浴室及毛巾都很髒、,公共區域還不錯、。我不會再選擇這家,不好的經驗。

6/10 一般般

真實旅客

不喜歡:整潔度

10/10 有夠讚

April,China

喜歡:員工素質、住宿環境和硬體和客房舒適度
地点绝佳,酒店小巧庭院精致,闹中有静
门口就有小mart和取款机,出门便是闹市区可以逛街。出门左转直走,三五分钟就到海边。酒店里泳池不错,早餐极其丰富味道好,去机场也不远。关键,价格相当吸引人,家人也非常满意。最喜欢:1.地理位置;2.泳池;3.早餐。餐厅貌似还得了traveler advisor的推荐奖。信息:去机场大概是60千。去bamboo corner和made's warung都可步行。made's warung得到了全家人的一致喜爱!

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

4/10 不太好

Ivan

不喜歡:整潔度和客房舒適度
Good location
The location is convenience and we can find taxi easily (for some location in Bali, it is different to find taxi). I lived two different types of room (Executive Deluxe and Deluxe). The first one (Executive Deluxe), the place is very nice. For the second one (Deluxe), some points on the body and hand of my wife and me was swollen. It was suspected the bedsheet did not be clean enough. We could not sleep well.

6/10 一般般

真實旅客

不喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
巴厘岛的Ramayana Resort And Spa,离库塔海滩特别的近,
出门左钻,过路口,直走就到海滩边上了。不过这里的海滩不是很干净。有很多海浪推上来的杂物。 酒店的游泳池很舒服。人也少,可以畅快的休闲。 酒店的早餐比较丰盛。住店的费用含早餐费。可以尽情吃,特别喜欢这里的猕猴桃汁, 酒店附件的几条街都是令郎满目的小商品,纪念品。有时间可以逛逛。也很有趣。 我们房间的床垫不是很舒服。而且床特别的高。可能是原来的床和床垫不是一套,后加上的。我们让服务员撤掉了。垫上厚一点的被子当褥子,才睡的好了。不然感觉在手术台上。哈哈

4/10 不太好

真實旅客

不喜歡:整潔度、員工素質和住宿環境和硬體

8/10 不錯哦

Daniel

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Lovely hotel , gardens around pool are amazing,friendly staff and close to good restaurants and easy to find transport, good location walking distance to kuta beach . We had a issue with our tv and they fixed problem immediately
於 2024 年 4 月住了 8 晚
Ramayana Suites and Resort 於 2024年4月24日回覆
Dear Mr. Daniel,Warmest greeting from Ramayana Suite and Resort. We do glad to have you with us.Thank you so much for your wonderful review! We're thrilled to hear that you enjoyed our lovely Hotel, beautiful poolside gardens, and the convenient location near excellent restaurants and transportation options. It's great to know that you found our staff friendly and responsive, and we're delighted that we were able to promptly resolve the issue with your TV. Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

8/10 不錯哦

reza

喜歡:員工素質
於 2024 年 3 月住了 3 晚
Ramayana Suites & Resort 於 2024年4月24日回覆
Dear Mr. Reza,Warmest greeting from Ramayana Suites and Resort. Thank you for spreads your momentous experience with us We do glad to have you with us.Thank you for your feedback and for rating us 4 out of 5. We're glad you had an overall positive experience during your stay. Your input is valuable to us as we continuously strive to improve and provide the best service possible.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards, Ramayana Suites & Resort

8/10 不錯哦

satomi

親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
フロントスタッフがいろいろな相談事にのってくれた。いつも笑顔で応対してくれて気持ち良かったです。 娘は4人部屋に泊まったのですが、ウォーターサーバーがあって羨ましかった。 ラウンジに置いてあるお菓子とお水は正直物足りなく、他のホテルラウンジと比べるとかなり落ちます。
於 2024 年 4 月住了 2 晚
Ramayana Suites and Resort 於 2024年4月24日回覆
Dear Satomi, Warmest greeting from Ramayana Suite and Resort. Thank you for spreads your momentous experience with us We do glad to have you with us.Thank you for your feedback and for rating us 4 out of 5. We're glad you had an overall positive experience during your stay. Your input is valuable to us as we continuously strive to improve and provide the best service possible.Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

6/10 一般般

Joanne

喜歡:員工素質
不喜歡:整潔度、設施服務和住宿環境和硬體
Room was dirty, bathroom especially, mouldy shower, cracked tiles around the bath, drain in the bath blocked so when you have a shower the bath fills up with dirty smelly water, bath towels supplied had holes in them as did the bed sheets, i requested a ground floor room our room was on the 3rd floor overlooking the main street of kuta so was very noisy, couldn't sit out on balcony in the afternoon as it was to hot and there was no shade. We paid for breakfast but couldn't eat it as it was very disorganised and the food was cold and twice a rat came running out of the garden straight into the dinning room myself and the other guests had to sit with our feet up. Poor selection of food for room service we couldn't even order that to eat in our room we resorted to eating all our meals including breakfast out . For what we paid to stay there which should of included breakfast it was extremely disappointing and we will never stay there again or recommend it the other thing the king size bed was like sleeping on a slab of concrete it was so hard that my husband and i have both come away with sore backs, necks and shoulders
於 2024 年 3 月住了 8 晚

10/10 有夠讚

Walter

家庭旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We had a wonderful stay at Ramayana in March 2024. The property is beautiful if you are looking for a convenient location in Kuta, walking distance to everything. the pool is an oasis of green and quiet. Staff are friendly and efficient and food is great at all of the attached restaurants. We loved our stay there and would be happy to go again.
於 2024 年 3 月住了 6 晚

10/10 有夠讚

Bonnie

於 2024 年 3 月住了 4 晚
Ramayana Suites and Resort 於 2024年4月24日回覆
Dear Mr/Mrs. Bonnie,Warmest greeting from Ramayana Suites and Resort. We do glad to have you with us.Thank you so much for your fantastic rating of 5 out of 5! We're thrilled to have exceeded your expectations and provided you with a wonderful experience during your stay. Your appreciation for our hotel, amenities, staff, and location means a lot to us. Once again, we thank you for sharing it to everyone. We and our team are very excited to have you back in the nearest future.Best Regards,Ramayana Suites and Resort

10/10 有夠讚

Tyler

於 2024 年 2 月住了 11 晚

10/10 有夠讚

Carole

喜歡:整潔度、員工素質和住宿環境和硬體
於 2024 年 2 月住了 9 晚
Ramayana Suites & Resort 於 2024年3月6日回覆
Dear Carole, Warmest greetings from Ramayana Suites & Resort.Thank you so much for your glowing 5-star rating! We truly appreciate your feedback. We're delighted that we could exceed your expectations.We look forward to welcoming you back !Thank you & Best Regards, Ramayana Suites & Resort

8/10 不錯哦

Tanya

情侶出遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Overall the property was very good. Could do with towel hooks in bathroom and doors were scraping on floor when trying to open bathroom patio and front doors. The best buffet breakfast I have sampled
於 2024 年 2 月住了 7 晚
Ramayana Suites & Resort 於 2024年3月6日回覆
Dear Tanya,Warmest greetings from Ramayana Suites & Resort.Thank you for your review and for choosing to stay with us. We're delighted to hear that you found our property to be very good overall and that you enjoyed our buffet breakfast.We're thrilled that you found our buffet breakfast to be the best you've sampled! It's wonderful to know that our culinary offerings left a positive impression on you.Your feedback regarding the need for towel hooks in the bathroom and the issue with the doors scraping on the floor is greatly appreciated. We apologize for any inconvenience. We hope to welcome you back for another enjoyable stay!Thank you & Best Regards, Ramayana Suites & Resort

10/10 有夠讚

Dakshesh

於 2024 年 2 月住了 1 晚

10/10 有夠讚

真實旅客

Ramayana is al een oud hotel, heel mooi, maar de kamers mogen wel een opknapbeurt hebben. Voor de rest, personeel is heel vriendelijk.
於 2024 年 1 月住了 10 晚
Ramayana Suites & Resort 於 2024年3月15日回覆
Dear Guest, Warmest greetings from Ramayana Suites & Resort. Thank you for your nice review!We are delighted to hear that you found our hotel to be a pleasant experience overall and that our staff's friendliness left a positive impression on you.We would like to apologize for any inconvenience you may have experienced due to the condition of our rooms. Please note that we take your feedback seriously, and we have now started actively renovating several rooms to provide more comfort to guests.We look forward to welcoming you back!Thank you & Best Regards, Ramayana Suites & Resort

6/10 一般般

Antti

Hyvä
Ramayana Suites & Resort 於 2024年3月15日回覆
Dear Antti, Warmest greetings from Ramayana Suites & Resort.Thank you for the feedback. We look forward to welcoming you back !Thank you & Best Regards, Ramayana Suites & Resort

8/10 不錯哦

Salman

喜歡:整潔度、住宿環境和硬體和客房舒適度
於 2024 年 1 月住了 3 晚
Ramayana Suites & Resort 於 2024年3月15日回覆
Dear Salman, Warmest greetings from Ramayana Suites & Resort.Thank you for the encouraging feedback!We look forward to welcoming you back !Thank you & Best Regards, Ramayana Suites & Resort

6/10 一般般

Oline

團體旅遊
不喜歡:整潔度
Hotellet var overordnet meget fint, dog vil jeg ikke sige at det lever op til 5 stjerne. Faciliteterne var fine men der var konstant en virkelig virkelig kraftig lugt af maling/sprit på værelset som man næsten ikke kunne holde ud at ligge i
於 2024 年 1 月住了 5 晚
Ramayana Suites & Resort 於 2024年3月15日回覆
Dear Oline, Warmest greetings from Ramayana Suites & Resort.Thank you for your feedback on your recent stay at our Hotel. We appreciate your positive remarks about our overall amenities. However, we're truly sorry to hear about the issue you experienced with the smell in your room. This falls short of the high standards we aim to provide for our guests.We are responding to your feedback, and we will investigate and address this issue promptly to ensure a more comfortable and enjoyable experience for our guests in the future.Thank you & Best Regards, Ramayana Suites & Resort

4/10 不太好

真實旅客

家庭旅遊
不喜歡:住宿環境和硬體
於 2024 年 1 月住了 2 晚
Ramayana Suites & Resort 於 2024年3月6日回覆
Dear guest, Warmest greetings from Ramayana Suites & Resort. Thank you for taking the time to provide your feedback, and we apologize that your experience fell short of your expectations.If there are specific aspects of your stay that you believe we could have done better, or if there are any additional details you'd like to share with us, please feel free to reach out. Your input helps us to identify areas for enhancement and ensures that we can provide a better experience for future guests.We hope that we have the opportunity to welcome you back in the future and provide you with a more positive experience.Thank you & Best Regards, Ramayana Suites & Resort

10/10 有夠讚

真實旅客

家庭旅遊
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent place to stay with family. Close to Kuta Beach and Waterbomb park
Kuta beach sunset
於 2023 年 12 月住了 11 晚

8/10 不錯哦

Hajime

喜歡:員工素質
於 2023 年 12 月住了 3 晚

10/10 有夠讚

Alexei

家庭旅遊, 親子旅遊
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
We returned to this hotel after our first visit 10 years ago when we heard it was renovated. The rooms are large and comfortable, highly recommend the suite due to the features like water chiller, microwave and large fridge. Lack of minibar was suprising however less common these days in Bali. The bed and pillows were the best I have ever experienced, sleeping was an absolute pleasure on the bed thanks to the matress topper. The hotel has a good breakfast (not amazing) but definately handy before going out for the day. The pool was always clean and nice to swim, plenty of attendants around the pool. The two adjoining restaraunts are quite good and definately worth a visit. Some little touches were missing, we arrived in pouring rain at 3am and the lobby staff saw us arrive and didn't help unload heavy bags despite heavy rain. Luckily they were expecting us so we were able to checkin quickly. A very good option for value, although not sensational.
於 2023 年 12 月住了 6 晚

10/10 有夠讚

真實旅客

喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Great service, good food and a nice atmosphere on the resort
於 2023 年 11 月住了 5 晚

6/10 一般般

Sai Supriya

喜歡:員工素質
於 2023 年 12 月住了 2 晚