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薰衣草溫泉別墅飯店的評分

4 out of 5
薰衣草溫泉別墅飯店
Jalan By Pass Ngurah Rai No. 7, Kuta, Bali

評論

6.8
10 分，有夠讚；77 則評論中有 13 則" "
8 分，不錯哦；77 則評論中有 24 則" "
6 分，一般般；77 則評論中有 23 則" "
4 分，不太好；77 則評論中有 11 則" "
2 分，很糟糕；77 則評論中有 6 則" "

7.2/10

整潔度

7.6/10

員工素質

8.8/10

設施服務

6.4/10

住宿環境和硬體

8.0/10

環保程度

評論

4/10 不太好

YU CHEN

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
飯店除了離機場近沒有其他優點，一秒都不會想要多待在裡面
於 2019 年 9 月住了 1 晚
Yani 於 2019年10月2日回覆
Dear Ms. Yu Chen, Warmest greeting from Lavender Villa and Spa.... I hope this notes finds well. We have sent your feedback to the personnel concerned. I apologize for this bad experience. This is very disappointing to hear, but we hope you give us another chance to make it up to you. Please let me know if you want to discuss this personally. Thank you, Yani

8/10 不錯哦

Raymond

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Villa with private pool
i like the massage jacuzzi but there s many mosquitoes the door cannot even seal from them

6/10 一般般

一般，KUTA

喜歡：整潔度、員工素質和客房舒適度
服务很好
酒店地点比较差，门前是主干道，车流很大，去对面超市需冒生命危险，后门没有标记，外面有大排档，有个价廉物美的果汁摊。房间设施陈旧，但卫生情况还行。游泳池小，早餐自助一般。服务员态度很好。尤其是酒店的司机Agus给我们留下深刻印象，很热情，我们包了他的车玩了两天，看了岛上许多的地方(包括火山)。而且我突然提出要去哪他都会立刻掉车头就去(会英语，不会中文)。

8/10 不錯哦

CHIN，HONGKONG

喜歡：客房舒適度
房間大、地點方便
整體算滿意,但比較陳舊。 房間很大,床也舒適,有露台。 但房間的熱水不夠,花曬很差,沖涼房裝修很舊,沒有電梯,我住3樓有點不想上落:p 地點很方便,很近機場(酒店包接送),附近有便利店,有餐廳,有商鋪,去kuta海灘都不遠 想上網要到Lobby 餐廳及SPA價錢中上

6/10 一般般

Glen

於 2024 年 1 月住了 8 晚

10/10 有夠讚

Graham

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2022 年 8 月住了 9 晚

10/10 有夠讚

真實旅客

情侶出遊, 團體旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The villas were excellent value for money & staff were very helpful.
於 2020 年 2 月住了 1 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 8 月住了 12 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 8 月住了 1 晚

8/10 不錯哦

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The room was lovely ,pool was very clean . Service was great . Breakfast was good . A little bit far from everything but great if you just want to relax . A few minor things that could be repaired like blind in room was missing slats . Just small things that let down a beautiful room . But overall very happy .
於 2019 年 7 月住了 6 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 7 月住了 4 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The property is par excellent in all ways. The rooms were very clean and tidy. The private pool also was very clean and well maintained including the garden. Its full privacy at the private pool villa . We also enjoyed our private pool and villa decorations with flowers as it was our first wedding anniversary. The dinner served on the occassion was superb and it was a evening to remember. Above all special thanks to Dayu who took great care of me and my wife and made us feel very comfortable. Will be visiting again with my family very soon.
於 2019 年 5 月住了 4 晚

6/10 一般般

Youness

喜歡：客房舒適度
不喜歡：員工素質
Pas à recommander
Oubli de la décoration pour lune de miel, villa plutôt vieillotte et mal entretenue. Service laissant à désirer. Odeur désagréable dans la pièce de bain et toilettes.
於 2018 年 10 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

6/10 一般般

Marko

喜歡：員工素質
不喜歡：住宿環境和硬體
Matka ystävän kanssa
Hotelli oli hyvin vanhanaikainen ja huone oli suoraan 90-luvulta muovikukkineen ja korkkimattoineen. Huone oli myös hyvin pimeä, eikä valoa juuri tullut ulkoa. Terassi ja uima-allaskaan eivät olleet ihan 2000-luvulla ja jotenkin koko tunnelma oli hyvin vanhanaikainen ja tunkkainen. Kylpyhuoneeseen ei ollut ovea ja lähistöllä tehtiinkin viemäritöitä ja viemäri tuoksuikin koko huoneessa. Itse hotellihuone oli hiljainen, mutta poistuessasi hotellista päädyit tielle, jossa oli erittäin kova liikenne ja lähialue oli aika sotkuista ja kova metelinen. Ainoastaan lähistöllä oleva ostoskeskus " BaliMall" oli hyvä. En suosittele tätä hotellia. Onneksi olimme vain yhden yön.
於 2017 年 4 月住了 1 晚

6/10 一般般

Alexander

喜歡：客房舒適度
不喜歡：整潔度和住宿環境和硬體
gutes Businesshotel
Prinzipiell handelt es sich um ein gutes Hotel. Wohneinheiten mit eigenem Pool - leider deutlich renovierungsbedürftig. Aufgrund der Lage für eine geschäftliche Reise sehr gut geeignet - als Badehotel nicht unbedingt zu empfehlen.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Honeymoon vacation
We had great time at this villa on our honeymoon trip organized by our Travel Agency Sushma Enterprises and everything was planned perfectly and excellent.

8/10 不錯哦

YOUN，KOREA

喜歡：員工素質、住宿環境和硬體和客房舒適度
가격대비 최상급
여행일정을 미리 정하고 2~3달 전쯤 결제해서 일단 저렴한 가격에 풀빌라에 머무를 수 있었고. 시설이 약간 노후되긴 하였으나 가격대비 최상임 꾸따 해변에선 살짝 거리가 있고 외진 곳이긴 하나~ 디스커버리몰(꾸따해변)까지 셔틀버스를 운행하고 있고 도보로 다닐 수 있는 거리에 DFS와 빌라봉 아울렛 등이 있어 쇼핑족들에게 좋을 듯함 DFS는 택시타고 가면 택시비를 DFS에서 대납해주고 있으며, 1시간전에 미리 예약해 놓으면 호텔까지 셔틀차량으로 드롭서비스를 해줌

6/10 一般般

Toh，Singapoee

Not the best villa
Bali is a place where I visit every year with my wife and we will pick private pool villa for our accomodation. Lavender villa is considered one of the poor villa I have stayed. The villa is poorly located which the nearest convenient store is a distance away. Room is big but does not come with a small kitchen. Room is infested with mosquitoes. The side gate that leads to kuta beach is closed at 11pm which is quite a walk to the front gate. The spa service is very pricey.

10/10 有夠讚

lozz，Perth, WA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great hotel with karaoke at doorstep!!
Loved to room which had a two person spa - jets weren't working however they promptly fixed it. Service and food is great- same with location! Will be staying here again

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
不喜歡：住宿環境和硬體
Centraal gelegen
Vriendelijk personeel nette kamer goed onderhouden prive zwembad

6/10 一般般

itadiqa，kl

Nice villa but too far frm town
Had a fab time staying here..good for ppl who wants to stay away frm the noise and crowd at kuta and legian

6/10 一般般

Nicole，Perth, WA

Own pool was best asset.
Nothing flash about room, very basic, old bathroom and toilet. The large bath took too long to be filled up, it also had the spa jets but did not work, very disappointed about that. Mosquitos everywhere. Glad had mossie net over bed and coils provided. The aircon I think was on its last legs. Head reception lady was wonderful!! All other staff were 'ok'. Food very basic. I think we were the only English speaking people there. Owner is Korean, so many Korean guests. Was on main airport road although was far enough back that we did not hear traffic noise. Photos included are the best looking of the room.

10/10 有夠讚

Mathilde，Namsos, Norge

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Utmerket hotell med utmerket service
Utmerket service hele døgnet, den minste feil blir rettet opp innen 5 minutter. Savnet en sofa for å sitte i på hotellrommet og at dusjestangen hadde vært litt høyere. Det ble skiftet sengkær og håndduker hver eneste dag, rommet ble også vasket hver eneste dag. Ikke noe form for bråk av noe slag på hotellet under oppholdet vårt. Ett utmerket hotell for par som er ferdig med å reise for å se og oppleve Bali og som er ferdig med å dra ut på byen for å feste om kveldene. Mye god og spennende mst i restauranten, vi spiste som regel middag der hver kveld. Spa avdelingen var en opplevelse i seg selv, anbefales på det sterkeste. Skal bo på dette hotelket neste gang jeg skal til Bali!!

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
selesa
bilik yang sangat selesa dan memenangkan jiwa

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
写真に騙されないように!!
写真と実物が全く違う、写真ほど綺麗ではなくて全くラグジュアリーさは感じられない。 鍵も旧式ですぐに壊せる、というか、バルコニーの鍵が無く、そのまま出たら部屋にはいることができなくなり、表側のドアは内側からチェーンを掛けていたのだが、バルコノー側の鍵自体がないため、表のドアのチェーンを壊して部屋に入ることに。その後ドライバーとねじで鍵を付け直すというお粗末ぶり...施錠しててもほとんど意味ないんじゃないかっていう鍵であった。他にも朝食がお粗末過ぎる...ほとんど種類がないバイキング...はっきりいって二度と泊まりたくない宿であった。

2/10 很糟糕

ＬＥＥ，日本, 愛知県

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
写真とイメージが違っていた。。。
水周りが全く駄目でした。洗面所は水が詰まって流れないし、シャワーは水しか出ませんでした。上の階が雨漏りをしているのか、天井からポタポタと水が落ちる音がしていました。（実際に泊った部屋には水は落ちてきませんでしたが。） 道路に面している部屋はとてもうるさく、なかなか眠れませんでした。 送迎の車を頼んでおいたのですが、入国手続きに時間がかかり外に出た時にはお迎えの車はいませでした。仕方がないのでタクシーで向かいました。 初日の夜だけ寝るために選んだホテルでしたが、残念でした。

6/10 一般般

Antony，Perth WA, Australia

喜歡：員工素質
不喜歡：客房舒適度
Location, location.
The hotel itself and the staff I generally had no problem with. My only issue with the room was the lack of water pressure and hot water. My biggest issue is with the location. It is situated right on the extremely busy bypass which is even busier now cause they are building a new underpass. A taxi from the hotel took me at least an hour during the day and 2 hours during peak. That was after waiting 30-40 minutes for it If you want to go to legian, Kuta etc every day this is not the hotel for you as the transport issue, which is no fault of the hotel, does get frustrating day after day

8/10 不錯哦

はる，日本

喜歡：整潔度、住宿環境和硬體和客房舒適度
施設の充実、店に近い。
DFSまで歩きで５分から１０分程度と近く。道は歩けるようなとこではないと思いますが私は歩きました。目の前にコンビニあるし、渡るのもセキュリティーの人が点滅棒で一緒に渡ってくれます。 ホテル内に色々とあるので雨季でも十分楽しめます。Ｓｐａも４ｈ＄１１０など。外に出て探すのが面倒な人には良いかもしれません。ただ帰りの空港までの送迎にＲＰ７００００かかります。 無料は片道だけのようです。部屋も広く、バスルームも必要以上に広かったです。電気が切れているのか若干暗かったですが。

6/10 一般般

Gardner family，Melbourne VIC, Australia

喜歡：整潔度和客房舒適度
不喜歡：住宿環境和硬體
Clean, cheap & comfortable
Good hotel if you need somewhere close to the airport. Our party of 7 arrived very late at night but were made welcome. It's on a busy road, however once inside the hotel you don't hear any traffic noise. If you are looking for a clean, comfortable, cheap room for the night then it ticks all these boxes. If you are looking for a room with a view, this is not the hotel for you! The restaurant is open 24hrs and has a reasonable menu on offer.

4/10 不太好

E

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Ok hotell för den som inte är kräsen. Detta hotell är bara 3 stjärnigt, vilket står i informationen som man får på rummet. Rummet är stort m bra ac. Dock ingen ac på toan. Toan är för övrigt väldigt sliten o vi hade ett badkar som var trasigt. Frukosten bestod av toast, flingor, ris o frukt. Hela hotellområdet är väldigt nergånget, men rent. Poolen använde vi inte pga att den var smutsig. Fint spa m bra behandlingar. Jag kommer inte bo här igen o största anledning är att det ligger för långt ifrån centrum o stranden.

4/10 不太好

真實旅客

喜歡：員工素質
不喜歡：整潔度、住宿環境和硬體和客房舒適度
Lavender Luxury Villas and Spa
This hotel is not close to Kuta Beach at all. Much less walking distance. Lots of construction work going on the road in front of it so forget going out for a walk. Got a room on the third floor and no elevator. The stafff was helpful and friendly, like all Balinese. Lots of surf oultets close by is the only plus.

6/10 一般般

真實旅客

不喜歡：員工素質和客房舒適度
rebuilding
rebuilding some new staff in this hotel, like elevator.

8/10 不錯哦

craig，Australia - QLD - Gold Coast

喜歡：員工素質和住宿環境和硬體
Facilities: Modern; Value: A steal; Service: Go the extra mile; Cleanliness: Tidy; definately reccomend to others looking for a quiet break

8/10 不錯哦

Terrence，Australia - VIC - Melbourne

喜歡：整潔度和員工素質
Facilities: Modest; Value: Affordable; Service: Courteous; Cleanliness: Lovely; free wi fi a bonus, restuarant menu very good

6/10 一般般

Evan，Australia - NT - Darwin

喜歡：整潔度
不喜歡：員工素質
Facilities: Typical; Value: Low-priced; Service: Below average; Cleanliness: Faultless; Included transfers with booking , but didnt get picked up from airport even after leaving arrival time n flight number

6/10 一般般

geoff，Australia - NT - Darwin

喜歡：整潔度

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

8/10 不錯哦

真實旅客

喜歡：員工素質

8/10 不錯哦

rajie，sydney

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
not worth recomending
Hotel accomodation were ok. Air travel was horrible it seems to me it was miss presented to customers. more later

10/10 有夠讚

Ramakrishna

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
solitude in the hassle of Kuta life
very relaxing

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Lavender villa
Villa was magnificent, amazing. Staff English slightly poor. Location not very convenient

6/10 一般般

sha

不喜歡：住宿環境和硬體
stay awa
Disatisfied

4/10 不太好

stephen，Australia - WA - Perth

喜歡：整潔度和員工素質
Facilities: Typical, good restaurant; Value: Over-priced, old large rooms ; Service: Good; Cleanliness: Pleasant; what you see on wotif is not what you get. equivilant price anf much better value from other places (eg Accor) Value more like $40 per day

6/10 一般般

Bali，Tokyo

喜歡：員工素質和客房舒適度
不喜歡：住宿環境和硬體
Not 4 stars, but value for the money
Nice and friendly staff, it was very welcoming. The hotel must had been the splended LUXURY accomodation in 3 decades before, and it must have been hard to keep up the maintanance. Bathroom, especially the shower needs to be upgraded, I guess...and we had water drops within the room from the Air-conditioning....

10/10 有夠讚

john and moreen

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
staying at Lavender Kuta Bali
We found the hotel a lot better than some 5stars we have been in. The staff were always helpful and accomodating. The room was always kept clean and air rated yes a beautiful stay would reccomend it to any of our friends. Also loved the buffet breakfasts.

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和住宿環境和硬體
ok
staff friendly, pool was clean and the eating area, not alot of menu choice, same everyday

6/10 一般般

真實旅客

喜歡：員工素質
En février
Manque D'entretien de l'hôtel , était alors peut-être en rénovation

2/10 很糟糕

Coenie，Australia

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Extremely poor Hotel stay in Bali
The holiday started off badly as we arrived at Bali airport at round about 5.00am and noone from the hotel to meet us as per arrangement. After several calls and another 3 hour wait, we were picked-up after 08.00am. Arriving at the hotel we could only book in after 2.00pm and were not even offered water to drink. We left our suitcase and took a stroll through Kuta on arriving back at the hotel after 2.00pm we could only get one of the rooms and had to wait for another 2 hours plus before we could get the 2nd room. The cleanliness of both rooms were dreadful and the bathrooms were really bad with nowhere to put your vanity or hang towels, it had to be placed on the floor. There were no showers just a showerhead over the bath, which was an oval bath in the centre of the room, without any shower curtain to keep the water from flooding the floor which in turn flooded your vanity and towels and clothing. After complaining to the Duty manager it was said that they would upgrade us to other rooms, these rooms however were exactly the same as the previous. We then decided to cancel our booking but still had to pay for rooms that were not what were advertised, dirty and that we did not even use. I would not recommend this hotel to anyone as further there is a stinking sestput of a river flowing through the hotel grounds, which could be smelled from anywhere in the grounds.

10/10 有夠讚

Niyati，Mumbai, Maharashtra, India

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
5 star luxury at 3 star price :)
i went to bali for my honeymoon :) lavender was the 1st hotel i stayed in.. pure luxury... very very very clean rooms.. beautiful bathtub.. the shower area and the toilet were a serious let down though.. the flush doesnt work most of the time.. but the swimming pool in our room, the private pagaoda, the dining table.. it was all the just gorgoeus :) the spa is also reasonably priced.. do check it out :)