Dear Valuable Guest, Thank you for staying with us and shared your experience during having our services. We are happy to know that you enjoyed your stay and hope to see you again in the future. We will continue to be committed to providing you and all our guests with highest standard of service. Warm Regards, Citadines Kuta Beach Bali

Dear Valuable Guest, Thank you for sharing your recent stay experience in our Hotel. We do noted your cons observation regarding the room space which not as wide as your expectation. For your further stay, you can please choose the suite category with wider room area and complete in-room facilities. In the other case, loved to know our transportation services and breakfast variety can convenience your holiday. Hope you got smooth journey home. Warm Regards, Citadines Kuta Beach Bali

Dear Ms. Chih-Kai, It feels wonderful to receive such positive feedback from our guests and we thank you for taking the time to post your thoughts on Expedia review center. We are delighted to learn you enjoyed the stay at Citadines Kuta Beach Bali, as much as the entire team did putting together for our guests. We will be sure to pass on the compliments to entire team. We look forward to having you back with us for another experience of Citadines Kuta Beach Bali. Warm Regards, Citadines Kuta Beach Bali

Dear Mr. Randomlee, It feels wonderful to receive such positive feedback from our guests and we thank you for taking the time to post your thoughts on Expedia review center. We are delighted to learn you enjoyed the stay at Citadines Kuta Beach Bali, as much as the entire team did putting together for our guests. We will be sure to pass on the compliments to entire team. We look forward to having you back with us for another experience of Citadines Kuta Beach Bali. Warm Regards, Citadines Kuta Beach Bali

Dear Ms. Shuai, It feels wonderful to receive such positive feedback from our guests and we thank you for taking the time to post your thoughts on Expedia review center. We are delighted to learn you enjoyed the stay at Citadines Kuta Beach Bali, as much as the entire team did putting together for our guests. We will be sure to pass on the compliments to entire team. We look forward to having you back with us for another experience of Citadines Kuta Beach Bali. Warm Regards, Citadines Kuta Beach Bali

Dear Mr./s. FengZhou, Thank you for staying with us and shared your experience during having our services. We noted your inconvenience situation during your stay, while we continue to be committed to providing you and all our guests with highest standard of service, kindly ask you to describe more detail to us pertaining your condition. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm Regards, Citadines Kuta Beach Bali

Dear Valuable Guest, It was a great pleasure having you stay at Citadines Kuta Beach Bali. Thank you for sharing your feedback about your stay experience with us on August 3, 2019. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We have noted that you give us 4 points, please be assured that we will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our guest. Warm Regards, Citadines Kuta Beach Bali

Dear Mr. Kei Man, We would like to extend our sincere gratitude for your compliment and recommendation to our hotel. We do agree that our services is our greatest asset and thank you for highlighting our efforts in presenting the best service to our guests. It is an honor to be of service to you and we hope to welcoming you back in the near future. Warm Regards, Citadines Kuta Beach Bali

Dear Mr. Samson, Thank you for your feedback which we received on 18 June 2019. We are sorry to hear of your unhappiness during your recent stay with us. Thank you for giving us the opportunity to address your concerns. We would like to clarify that your reserved room is our standard size given by the headquarter for the Studio Room. You can pleased try our larger room at the suite category for your future holiday planning in our Hotel. Please also accept our apologies if the hygiene condition doesn't meet your expectation. Once again we are sorry if we had failed to meet your expectations during your recent stay with us. We hope to be able to welcome you again and have another opportunity to serve your better. Warm Regards, Citadines Kuta Beach Bali

Dear Mr./s. Hsiao Wan, We would like to extend our sincere gratitude for your compliment and recommendation to our hotel. We do agree that our staff and location are our greatest asset and thank you for highlighting their efforts in presenting the best service to our guests. It is an honor to be of service to you and we hope to welcoming you back in the near future. However we have been noted that you give us 8 score to ratting us. As we are keen to maintain our standard services, we are pleased to know in detail your inconvenience side thru direct email at enquiry.bali@the-ascott.com. Should be our pleasure to always provide the best services for your future holiday. Warm Regards, Citadines Kuta Beach Bali

Dear Valuable, Thank you for your reviewed us related your current stay at Citadines Kuta Beach Bali. We are sorry to hear about your disappointment with Citadines Kuta Beach Bali and that we could not make your stay more comfortable. As we are keen to make improvements to enhance our guest's overall stay at our properties, We have shared your feedback with the team, please allow us to take go into your concern. Since we are constantly looking at ways to improve our services, following your feedback, we will focus our efforts to seek improvements in these areas. We hope that we will have another opportunity to improve your stay experience in the near future. Warm Regards, Citadines Kuta Beach Bali

Dear Valuable Guest, It was a great pleasure having you stay at Citadines Kuta Beach Bali. Thank you for sharing your feedback about your stay experience with us. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. We welcome suggestions such as yours as they indicate the areas where we can further improve. We have noted your observations and recommendations for improvements. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We seek your patience and understanding as the recommendations may require time to be implemented, we will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again, giving us another opportunity to serve you better. Warm Regards, Citadines Kuta Beach Bali

Dear Ms. Shihting, Thank you for staying at Citadines Kuta Beach Bali during having holiday in Bali. We are so glad to hear that you enjoyed your stay with us especially about our services. We work hard to create home ambiance in your holiday season and it is reflected on our recent stay. We hope your next stay will be accommodated by our best hospitality again. See you in near future holiday at Citadines Kuta Beach Bali. Warm Regards, Citadines Kuta Beach Bali

Dear Mr./s. Shihting, Thank you for staying with us and shared your experience during having our services. We are happy to know that you enjoyed your stay and hope to see you again in the future. We will continue to be committed to providing you and all our guests with highest standard of service. Warm Regards, Citadines Kuta Beach Bali

Dear Chen Chung, Thank you for sharing your experience during having holiday in Citadines Kuta Beach Bali. It was lovely to know that you satisfied with our service. Thank you for advising potential guests reading this. We do hope can be your first reference once you have travel plan to Bali in near future. Warm Regards, Citadines Kuta Beach Bali

Dear Mr./s. PingHsun, Thank you for your space time for scoring us at 5 points. It was great time become your stay preference to accommodate your holiday during in Bali. Hopefully we can greet you with more joyous improvement in next visiting. Warm Regards, Citadines Kuta Beach Bali

Dear Mr. Takashi, Thank you for choosing our property to accommodate your stay during holiday in Bali. As we consider guest review as good advice for our improvement, we do notice you feedback regarding the inconvenience and management dully apologize for this case. Hopefully we can greet you in further holiday. Warm Regards, Citadines Kuta Beach Bali

Dear Mr. Aylan, Thank you for sharing your experience during stay in our Hotel. We are so pleasant servicing you in an excellent quality to meet your satisfaction. See you in another holiday in our Hotel. Warm Regards, Citadines Kuta Beach Bali

Dear Mr. Jackie, Thank you for your space time to share your review pertaining your stay experience. We do loved to deliver our excellent services to valuable guest as yo. Should be our pleasure to greet you in further holiday in Bali at our Hotel. Warm Regards, Citadines Kuta Beach Bali

Dear Mr./s. Anonymous, Thank you for your space time to writing us feedback during your stay at our Hotel. We do note your review about the room width. If we may advice, please choose our spacious room at the suite to cover your room needs. Hopefully we can welcoming you in another holiday in Bali at our Hotel. Warm Regards, Citadines Kuta Beach Bali

Dear Ms. Wanling, Thank you giving us score related our services and facilities. If we may know deeper, please let us know your valuable advice in any kind of review channel. Hopefully we can fit your expectation in further holiday. Warm Regards, Citadines Kuta Beach Bali

Dear Mr./s. Anonymous, Thank you for choosing our Hotel for your accommodation during holiday in Bali. Warm Regards, Citadines Kuta Beach Bali

Dear Ms. Julia, Thank you for sharing your experience during stay in our Hotel. We do note your valuable details review pertaining our bathroom amenities and cleanliness. Should be our highly priority to make improvement thru general maintenance. Hopefully we can impress you in another holiday. Warm Regards, Citadines Kuta Beach Bali

Dear Mr. Shaker, Thank you for your valuable time to sharing your stay experience in our Hotel. Loved to know that our facilities and services can makes your holiday more interesting. See you in next vocation. Warm Regards, Citadines Kuta Beach Bali

Dear Mr./Ms. Kenny, Thank you for your review related our facilities. Should be glad to welcoming you again in our Hotel. Warm Regards, Citadines Kuta Beach Bali

Dear Anonymous, Thank you for your valuable time to review hotel. Glad to welcoming your on next holiday. Warm Regards, Citadines Kuta Beach Bali

Dear Mr or Mrs, Thank you for staying with us and we appreciate your feedback. Regards Citadines Kuta Beach Bali

Dear Celestine, Thank you for staying with us and thank you for the rating. We are happy to know that you enjoyed your stay and hope to see you again in the future. All of the guest's feedback and input related to our services are valuable things for our team to be better to serve. We will continue to be committed to providing you and all our guests with highest standard of service. Thank you.

Dear Valued guest, Thank you for staying with us and . It is an honor to have your trust for selecting our Hotel as your holiday destination. We do value your input about the WiFi connection. We have shared with the Department concerned and we will check to make sure such matter will not happen in the future. We do apologize for the inconvenience this may have caused to you and we continue to be committed to providing all our guests with highest standard of service. Thank you.

Dear Han, Thank you for staying with us and thank you for the rating. We are happy to know that you enjoyed your stay and hope to see you again in the future.We will continue to be committed to providing you and all our guests with highest standard of service. Guest satisfaction is our utmost priority and your positive review is our Best Reward. Thank you.

Dear Valued Guest, Thank you for staying with us and thank you for the rating. We are happy to know that you enjoyed your stay and hope to see you again in the future. We will continue to be committed to providing you and all our guests with highest standard of service. Thank you.

Dear Beloved Guest, Thank you for staying with us and we are happy to know that you are enjoyed the stay. Looking forward for your next visit.

Glad to know you are happy and enjoyed your stay. Thank you and looking forward for your next visit