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Akan Yuku no Sato Tsuruga

4.0 star property
Travelers can pedal through picturesque landscapes or soak away stress in mineral-rich waters at this lakeside retreat offering both activity and tranquility.

Choose dates to view prices

Akan Yuku no Sato Tsuruga, beside peaceful lake waters, offers an elegant escape. Guests enjoy a varied breakfast buffet, indoor mineral hot spring, spa treatments, complimentary WiFi, and bicycles to explore natural attractions.

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
  • Gym
The current price is NT$6,910
NT$8,483 total
Mar 1 - Mar 2

Room options

Available filters for rooms
Showing 23 of 23 rooms

View all photos for (SHIORI) Traditional Room for Group, Town View, Non Smoking

(SHIORI) Traditional Room for Group, Town View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(SHIORI) Traditional Room for Group, Town View, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Free extra futon mattress
Hair dryer
Shower/tub combination
  • 560 sq ft
  • Sleeps 8
  • 8 Twin Futons

View all photos for RERA (Ainu Culture) Japanese Style Room, Non Smoking

RERA (Ainu Culture) Japanese Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

RERA (Ainu Culture) Japanese Style Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Free extra futon mattress
Hair dryer
Shower/tub combination
  • 387 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for RERA (Ainu Culture), Japanese Western Style Room, Non Smoking

RERA (Ainu Culture), Japanese Western Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

RERA (Ainu Culture), Japanese Western Style Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Hair dryer
Shower/tub combination
Private bathroom
  • 344 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for RERA (Ainu Culture) Twin Room Non Smoking

RERA (Ainu Culture) Twin Room Non Smoking | In-room safe, desk, free WiFi, bed sheets

RERA (Ainu Culture) Twin Room Non Smoking

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Hair dryer
Shower/tub combination
Private bathroom
  • 344 sq ft
  • Sleeps 2
  • 2 Twin Beds

View all photos for (SHIORI) Traditional Room Non Smoking

(SHIORI) Traditional Room Non Smoking | In-room safe, desk, free WiFi, bed sheets

(SHIORI) Traditional Room Non Smoking

8.0 out of 10
Very good
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Free extra futon mattress
Hair dryer
Shower/tub combination
  • 495 sq ft
  • Sleeps 5
  • 5 Twin Futons

View all photos for (SHIORI) Traditional Room for Group, Lake View, Non Smoking

(SHIORI) Traditional Room for Group, Lake View, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(SHIORI) Traditional Room for Group, Lake View, Non Smoking

8.6 out of 10
Excellent
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Free extra futon mattress
Hair dryer
Shower/tub combination
  • Lake view
  • 710 sq ft
  • Sleeps 8
  • 8 Twin Futons

View all photos for (KOMOREBI)Japanese & Western Room with Shower Booth, Non-Smoking

(KOMOREBI)Japanese & Western Room with Shower Booth, Non-Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI)Japanese & Western Room with Shower Booth, Non-Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Private bathroom
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Twin Beds

View all photos for (KOMOREBI) Japanese Western Style Room with Jet Bath, Non Smoking

(KOMOREBI) Japanese Western Style Room with Jet Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI) Japanese Western Style Room with Jet Bath, Non Smoking

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Premium bedding
Jetted bathtub
Hair dryer
  • 463 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for (KOMOREBI) Deluxe Japanese Western Style Room with Jet Bath, Non Smoking

(KOMOREBI) Deluxe Japanese Western Style Room with Jet Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI) Deluxe Japanese Western Style Room with Jet Bath, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Premium bedding
Jetted bathtub
Hair dryer
  • 753 sq ft
  • Sleeps 4
  • 2 Twin Beds

View all photos for (KOMOREBI) Traditional Twin Room with Jet Bath, Non Smoking

(KOMOREBI) Traditional Twin Room with Jet Bath, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(KOMOREBI) Traditional Twin Room with Jet Bath, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Jetted bathtub
  • 322 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for (BEKKAN) Japanese Western Room with Premium Kaiseki Dinner, Non Smoking

In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Japanese Western Room with Premium Kaiseki Dinner, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Premium bedding
Private bathroom
  • Lake view
  • 484 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (BEKKAN) Japanese Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Japanese Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Japanese Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Free extra futon mattress
Premium bedding
  • Partial lake view
  • 560 sq ft
  • Sleeps 4
  • 4 Twin Futons

View all photos for (BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Panoramic View Corner Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Premium bedding
Private bathroom
  • Lake view
  • 614 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (BEKKAN) Executive Japanese Western Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Executive Japanese Western Room with Onsen Bath & Premium Kaiseki Dinner, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Premium bedding
Private bathroom
  • Lake view
  • 958 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (BEKKAN) Premium Japanese Western Style Room with Premium Kaiseki Dinner, Non Smoking

In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Premium Japanese Western Style Room with Premium Kaiseki Dinner, Non Smoking

Highlights

Separate sitting area
Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Premium bedding
Private bathroom
  • Lake view
  • 1012 sq ft
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (WINGS) Lake View Deluxe Japanese Western Room, Non Smoking

(WINGS) Lake View Deluxe Japanese Western Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Lake View Deluxe Japanese Western Room, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Premium bedding
Hair dryer
  • Lake view
  • 775 sq ft
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Futons

View all photos for (WINGS) Lake View Twin Room, Non Smoking

(WINGS) Lake View Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Lake View Twin Room, Non Smoking

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Hair dryer
Shower/tub combination
  • Lake view
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for (WINGS) Twin Room, Non Smoking

(WINGS) Twin Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Twin Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Separate bedroom
Hair dryer
Shower/tub combination
  • 388 sq ft
  • 1 bedroom
  • Sleeps 2
  • 2 Twin Beds

View all photos for (WINGS) Japanese Style Room, Non Smoking

(WINGS) Japanese Style Room, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Japanese Style Room, Non Smoking

9.0 out of 10
Wonderful
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Free extra futon mattress
Separate bedroom
Hair dryer
  • 398 sq ft
  • 1 bedroom
  • Sleeps 5
  • 5 Twin Futons

View all photos for (WINGS) Japanese Style Room with Shower Booth, Non Smoking

(WINGS) Japanese Style Room with Shower Booth, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Japanese Style Room with Shower Booth, Non Smoking

8.0 out of 10
Very good
(2 reviews)

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Free extra futon mattress
Separate bedroom
Private bathroom
  • 398 sq ft
  • 1 bedroom
  • Sleeps 4
  • 4 Twin Futons

View all photos for (BEKKAN) Japanese Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Japanese Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Japanese Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Private bathroom
Hair dryer
Separate bathtub and shower
  • Sleeps 4
  • 2 Twin Beds and 2 Twin Futons

View all photos for (BEKKAN) Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

(BEKKAN) Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(BEKKAN) Western Room with Open-Air Bath & Premium Kaiseki Dinner, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Private bathroom
Hair dryer
Separate bathtub and shower
  • Sleeps 2
  • 2 Twin Beds

View all photos for (WINGS) Lake View Suite Room with Sauna, Non Smoking

(WINGS) Lake View Suite Room with Sauna, Non Smoking | In-room safe, desk, free WiFi, bed sheets

(WINGS) Lake View Suite Room with Sauna, Non Smoking

Highlights

Air conditioning
Heating
Refrigerator
HDTV
Pillow menu
Premium bedding
Hair dryer
Separate bathtub and shower
  • Lake view
  • 1163 sq ft
  • Sleeps 4
  • 2 Queen Beds and 2 Twin Futons
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About the neighborhood

Located in Kushiro, Akan Yuku no Sato Tsuruga is in the suburbs and on a lake. Lake Akan and Akan Mashu National Park reflect the area's natural beauty and area attractions include Akankohan Eco Museum Center and Rikubetsu Space Earth Science Museum. Kamenoyu and Karamatsunoyu are also worth visiting. Enjoy the area's slopes with downhill skiing, snowboarding, and ski runs, and don't miss out on the snowmobiling. Visit our Kushiro travel guide
Map
4-6-10 Akanko-onsen,Tsuruga kan Annex, building, Akan-cho Kushiro-shi, Kushiro, Hokkaido, 085-0462

What's nearby

  • #lake
    Akan Mashu National Park
    1 min walk - 0.0 km
  • FW90KG
    Lake Akan
    3 min walk - 0.3 km
  • Akanko Ainu Theater Ikoro
    3 min walk - 0.3 km
  • Ainu Kotan
    6 min walk - 0.6 km
  • Akankohan Eco Museum Center
    14 min walk - 1.2 km

Getting around

  • Mashu Station
    36 min drive
  • Kushiro Airport (KUH)
    72 min drive

Restaurants

  • 民芸喫茶 ポロンノ
    2 min walk
  • MAIN DINING TENGA 天河
    1 min walk
  • 両国総本店
    12 min walk
  • 百味庵
    9 min walk
  • 奈辺久
    3 min walk

About this property

Akan Yuku no Sato Tsuruga

Upscale hotel near Lake Akan
An indoor mineral hot spring (onsen), shopping on site, and a coffee shop/cafe are just a few of the amenities provided at Akan Yuku no Sato Tsuruga. Adventurous travelers may like the cycling at this hotel. Treat yourself to a massage or other spa services. Be sure to enjoy breakfast, dinner, and Fusion cuisine at the two on-site restaurants. In addition to a garden and an arcade/game room, guests can connect to free in-room WiFi.
You'll also find perks like:
  • Free self parking
  • Bike rentals, hot springs on site, and smoke-free premises
  • An elevator, a 24-hour front desk, and concierge services
Room features
All 269 rooms include comforts such as pillow menus and air conditioning, in addition to perks like free WiFi and safes.
Other conveniences in all rooms include:
  • Free tea bags/instant coffee and electric kettles
  • Bidets, free toiletries, and hair dryers
  • 32-inch HDTVs with digital channels
  • Refrigerators, heating, and daily housekeeping

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Ski shuttle nearby
  • Free uncovered self parking on site
  • Onsite parking includes off-street options

Food and drink

  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • KITARIKYU
  • TENGA

Things to do

  • Arcade/game room
  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hot springs
  • Library
  • Shopping
  • Ski passes

Family friendly

  • Arcade/game room
  • In-room refrigerator
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • In a national park
  • On a lake

Full-service spa

  • Hot springs
  • Massage
  • Public indoor mineral hot springs (onsen)
  • Public outdoor mineral hot springs (onsen)
  • Separate men/women areas in public bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility

More

  • 2 buildings
  • 9 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillow menu

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Slippers
  • Toilet paper
  • Toothbrush and toothpaste
  • Towels provided

Entertainment

  • 32-inch LCD TV with digital channels

Food and drink

  • Electric kettle
  • Free bottled water
  • Refrigerator
  • Tea bags/instant coffee

More

  • Air conditioning
  • Desk
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 7 PM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:30 PM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Please contact the property in advance if arriving after 7 PM in order to arrange dinner service.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: JPY 300.00 per person, per night. This tax does not apply to children under 13 years of age.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Guests traveling with a service animal must contact the property prior to arrival.

We should mention

Reservations are required for private bath/onsen; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
A car is recommended for transportation to and from this property
Guests with tattoos are not able to use the onsite public bathing facilities

Property is also known as

Akan Yukyu no sato Tsuruga
Akan Yukyu no sato Tsuruga Hotel
Yukyu no sato Tsuruga
Yukyu no sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga Hotel
Yuku no Sato Tsuruga
Akan Yuku no Sato Tsuruga Hotel Kushiro
Akan Yuku no Sato Tsuruga Hotel
Akan Yuku no Sato Tsuruga Kushiro
Akan Yuku no Sato Tsuruga Hotel Kushiro

Frequently asked questions

Is Akan Yuku no Sato Tsuruga pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Akan Yuku no Sato Tsuruga?

As of 2026/2/24, prices found for a 1-night stay for 2 adults at Akan Yuku no Sato Tsuruga on 2026/3/1 start from NT$6,910, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Akan Yuku no Sato Tsuruga?

Check-in start time: 3 PM; Check-in end time: 7 PM. Late check-in is available during limited hours.

What time is check-out at Akan Yuku no Sato Tsuruga?

Check-out is at 10 AM.

Where is Akan Yuku no Sato Tsuruga located?

Situated on a lake, this spa hotel is within a 5-minute walk of Lake Akan, Akanko Ainu Theater Ikoro, and Ainu Kotan. Akankohan Eco Museum Center and Tarō Lake are also within 2 mi (3 km).

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Reviews

Akan Yuku no Sato Tsuruga Reviews

9.0

Wonderful

9.2

Cleanliness

8.6

Location

9.2

Staff & service

8.8

Property conditions & facilities
Rating 10 - Excellent. 241 out of 420 reviews
Rating 8 - Good. 143 out of 420 reviews
Rating 6 - Okay. 26 out of 420 reviews
Rating 4 - Poor. 7 out of 420 reviews
Rating 2 - Terrible. 3 out of 420 reviews

Reviews

10/10 Excellent

Tan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect hotel

Good location overseeing Lake Akan, four different places for onsen experience. Very good and generous dinner and breakfast provided. Near to Bokke walking trail which is highly recommended. A must stay if you visit Lake Akan.
Stayed 1 night in Jun 2025

8/10 Good

Irena

Liked: Cleanliness
Disliked: Property conditions & facilities
Great services, breakfast and inner buffet, fun activities in the hotel as well as outside. Rooms severely need an upgrade though..
Stayed 2 nights in Jun 2025

10/10 Excellent

Chiew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
NEverything about the hotel is superb from room to buffet food offered, the Onsen pools and self service laundry facilities. They also have professional violin entertainment in the evenings. While the hospitality is unique with ladies in kimono bowing & greeting upon arrival & departure, the only odd thing, is no luggage assistance at all and we wonder how the elderly are able to cope.
Professional violin entertainment
Hotel
Lobby
A must: stop by at about 25km before the hotel to enjoy delicious, sweet & crunchy hot corns.
Stayed 2 nights in Sep 2025

10/10 Excellent

FAT KIT HAROLD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel just near Aken lake! beautiful view and decorations within hotel. Clean and tidy with large room; Buffet dinner and breakfast with very good Japanese, Asian and Western foods. 2 Very good Onsen at the 1/F and roof top with gorgeous view. Staffs are helpful.
Stayed 1 night in Jun 2025

10/10 Excellent

liliana

Liked: Cleanliness, staff & service, property conditions & facilities
Great location overlooking Lake Akan with a delicious breakfast and dinner. The Onsen facilities are beautiful and enjoyable
Stayed 1 night in May 2024

10/10 Excellent

Ellen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful setting
Stayed 2 nights in Jul 2024

10/10 Excellent

Eriin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay at Akan Yuku no Sato Tsuruga. The buffet dinner is a good option if you have picky eaters in your group. It’s a good location and the staff are all lovely. We got a room with a private onsen which was a wonderful addition. Would highly recommend and hope to be back soon.
Stayed 3 nights in Jul 2024

10/10 Excellent

Danny

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Courteous and attentive staff. Clean rooms.
Stayed 1 night in Jul 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
View is very nice. Room is very specious. But bathroom is very small.
Stayed 3 nights in May 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
16 days or touring from Kyoto to Hokkaido. 8 High end hotels. This one was my very favorite!! Get a corner lake view——soooo worth it. Can’t wait to come back.
Stayed 1 night in Aug 2023

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

VIP service, newly renovated and modern room

The rooms are newly renovated and very modern. Service was beyond excellent. We fell unwell during our trip and asked the hotel to book an appointment at the local clinic. They offered us free transportation to and back from the clinic. As we were unable to join their buffet dinner and breakfast they also offered to serve our meals in our room again free of charge. VIP service! Will definitely come back
Stayed 2 nights in Feb 2024

10/10 Excellent

timothy

Liked: Cleanliness, staff & service, property conditions & facilities
It is located near the Ainu village. There is only one main street selling souvenirs and a watson store. There is a path around lake Akan that you can stroll on. That is about 20 minutes walk from the hotel. The onsen on the eight floor was beautiful overlooking the lake akan, but i did not get to use it. They have funky system, odd days women use eight floor. The men use the basement onsen. On even day it’s reversed. The onsen on the basement is still good. The dinner and breakfast buffet are excellent.
Stayed 1 night in Sep 2024

10/10 Excellent

Bobby

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Authentic Japanese onsen resort. Reserved Japanese Western Room with Premium Kaiseki Dinner. Room with lake view included 2 rooms, one for sitting and other for sleeping. Included private bathroom which was clean and modern. Given Japanese robe and lounge ware to wear to onsen. This was a huge and spectacular onsen covering 2 floors with indoor and outdoor baths. Enjoyed large breakfast buffet and gourmet private dining experience. Very elaborate and meticulous and delicious. The best Kaiseki dinner we had over the course is our one month travel in Japan. Also close to walking trails around the lake. Located within walking distance to everything. Would definitely stay here again.

6/10 Okay

John

Liked: Staff & service
It’s a bit of an unusual place. It is marketed as having a connection to the Ainu community. Perhaps in a similar way how casinos on Native American reservations are marketed. The place is sort of in the middle of nowhere. But it seems very popular domestically with large crowds present. The dining is buffet style and it can get pretty crowded. The food quality is pretty good though with a wide range of food including Japanese, Chinese, and Western. The onsen is split between the basement level and eight floor between men and women on alternating days. I only went to the basement level onsen (it also seems like guests at this hotel also has access to the onsen in the next door Wings hotel, which I didn’t go to either). The basement level onsen had sort of a dark cave theme, which differed from the two other onsens I’ve been to on this trip. I’m guessing the hotel was built in the 70s. My room was a bit dated. The bathroom had a bit of an old urine smell. The room had just about everything sort of like how the long term stay hotels in the US are like (refrigerator, dishware, etc), which I don’t find necessary. Overall I find it kind of had a Vegas vibe
Stayed 2 nights in Oct 2023

10/10 Excellent

Doris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful hotel and property with lake views. Quick walk to boat tours & shuttle to rest of town if needed.
Stayed 2 nights in Jul 2025

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing sunrise view from the room with lake view.
Stayed 2 nights in Jul 2025

6/10 Okay

Wai Kwong

dinner buffet is inferior
Stayed 1 night in Nov 2025

8/10 Good

Wu Chung

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The dinning place is terrible
Stayed 1 night in Sep 2025

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Exquisite. Will book a longer stay here next time.
Stayed 1 night in Dec 2024

10/10 Excellent

Wing Lim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel but so many people waiting for the buffet breakfast, the onsen was very good.
Stayed 1 night in Feb 2023

8/10 Good

Billy

Liked: Cleanliness, staff & service, amenities
The property is great!
Stayed 1 night in Feb 2023

10/10 Excellent

Alice

Liked: Cleanliness, staff & service, property conditions & facilities
The onsen / hot bath of this hotel is amazing! Will definitely come back here again.
Stayed 2 nights in Jun 2023

4/10 Poor

Mitsuhiro

Room is too small
Stayed 2 nights in Jul 2025

10/10 Excellent

Vicky

Liked: Cleanliness, staff & service, property conditions & facilities
The lake just behind the hotel, and opposite side has a lot of shop.
Stayed 2 nights in Oct 2023

8/10 Good

Lim

Liked: Staff & service, property conditions & facilities, room comfort
Excellent room provided. Cozy & big room . But buffet dinner quality & variety to be improved .
Stayed 1 night in Oct 2024