Dear Minzi,Thank you for your valuable feedback and we are happy to know that you have enjoyed your stay. We look forward to welcoming you back in the near future!
Dear Kin Man,It has been our pleasure to have you with us during your trip in Kuala Lumpur. We appreciate your feedback and we apologize for the inconveniences experienced, as you know all your comments were addressed and resolved when mentioned at our property.It’s splendid that you enjoyed all aspects of your stay with us and we look forward to welcome you back for another unforgettable experience when you are next in Kuala Lumpur.
8/10 不錯哦
Jhih-Liang
家庭旅遊
2023年6月28日
喜歡:整潔度、員工素質和客房舒適度
Jhih-Liang
於 2023 年 6 月住了 2 晚
Azlee 於 2023年7月26日回覆
Dear Jhih Liang,The pleasure has been ours to be able to arrange for such a memorable stay with us. Thank you for taking the time to share such a wonderful review of your visit and we couldn’t be any happier to hear of the great experience.Your room here in Oasia Suites Kuala Lumpur will always be ready for you, just give us a call should you need another retreat and we will be more than happy to welcome you back.Thank you and have a wonderful week ahead.
Dear SHIH-KAI,
It has been our pleasure to have you with us during your trip in Kuala Lumpur.
We are pleased to hear about your wonderful stay and hope to welcome you back for another delightful stay.
Best Regards,
Ken Lim
Hotel Manager
8/10 不錯哦
Sai Chun
團體旅遊
2019年12月19日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Sai Chun
於 2019 年 12 月住了 3 晚
Hotel Manager 於 2019年12月24日回覆
Dear Sai Chun,
The pleasure has been ours to be able to arrange for such a memorable stay with us.
Thank you for taking the time to share such a wonderful review of your visit and we couldn’t be any happier to hear of the great experience.
Your room here in Oasia Suites Kuala Lumpur will always be ready for you, just give us a call should you need another retreat and we will be more than happy to welcome you back.
Thank you and have a wonderful week ahead.
Best Regards,
Ken Lim
Hotel Manager
10/10 有夠讚
kuankuang
商務旅客
2019年11月21日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
kuankuang
於 2019 年 11 月住了 1 晚
Azlee 於 2019年11月25日回覆
Dear Kuan Kuang,
Thank you for taking the time to write a wonderful review about your recent stay at the Oasia Suites Kuala Lumpur.
We believe in hosting our guests with excellent service and the luxury of our brand, we glad that we were able to exceed your expectations.
We look forward to welcome you back soon!
Best Regards,
Dear Wong,
It has been our pleasure to have you with us during your trip in Kuala Lumpur.
We appreciate your feedback and we apologize for the inconveniences experienced, as you know all your comments were addressed and resolved when mentioned at our property.
It’s splendid that you enjoyed all aspects of your stay with us and we look forward to welcome you back for another unforgettable experience when you are next in Kuala Lumpur.
Best Regards,
Dear Anonymous,
Thank you for taking the time to write a review regarding your recent stay and we are happy to know that you have enjoyed your stay.
At the outset we would like to tender our sincere apology for not coming up to your expectation.
We have shared your feedback with our management team and will work with involved areas to improve our product and services, preventing this from happening in the future.
We are looking forward to welcoming you back soon!
Best Regards,
Ken Lim
Hotel Manager
10/10 有夠讚
真實旅客
2019年10月8日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 10 月住了 4 晚
Hotel Manager 於 2019年10月31日回覆
Dear Anonymous,
Thank you for your lovely feedback.
We greatly appreciate your kind patronage and look forward to welcoming you back for yet another amazing experience at Oasia Suites Kuala Lumpur.
Best Regards,
Ken Lim
Hotel Manager
8/10 不錯哦
CHUN HUNG
2019年10月7日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
CHUN HUNG
於 2019 年 9 月住了 1 晚
Hotel Manager 於 2019年10月31日回覆
Dear CHUN HUNG,
Thank you for your valuable feedback and we are happy to know that you have enjoyed your stay.
We look forward to welcome you back in the near future!
Best Regards,
Ken Lim
Hotel Manager
10/10 有夠讚
真實旅客
2019年10月4日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 9 月住了 3 晚
Hotel Manager 於 2019年10月31日回覆
Dear Anonymous,
It has been our pleasure to have you with us during your trip in Kuala Lumpur.
We are pleased to hear about your wonderful stay and hope to welcome you back for another delightful stay.
Best Regards,
Ken Lim
Hotel Manager
6/10 一般般
真實旅客
2019年9月20日
不喜歡:整潔度
服務態度好 ,帶酒店十分 污糟 ,廁所板竟然有尿漬
真實旅客
於 2019 年 9 月住了 1 晚
Hotel Management 於 2019年9月23日回覆
Dear Valued Guest,
Thank you for sharing your review.
We have taken note on your feedback and regret to hear that your stay has been less than satisfactory.
We will deliberate internally on this and to better improve the experience on your next visit in the future.
We do hope to welcome you back in the near future for a better experience at Oasia Suites Kuala Lumpur.
Best Regards,
Ken Lim
Hotel Manager
kenlim@fareast.com.sg
6/10 一般般
真實旅客
2019年9月20日
不喜歡:整潔度
服務態度好,但酒店 十分污糟
真實旅客
於 2019 年 9 月住了 1 晚
Hotel Management 於 2019年9月23日回覆
Dear Valued Guest,
Thank you for taking the time to write a review regarding your recent stay at our hotel.
We sincerely apologize for not meeting your expectations.
We have shared your feedback with the respective department heads and will work immediately to rectify and improve the area of concern.
We thank you for your preference, hoping you allow us to regain your trust during your next visit to the Oasia Suites Kuala Lumpur.
Best Regards,
Ken Lim
Hotel Manager
kenlim@fareast.com.sg
8/10 不錯哦
真實旅客
2019年8月29日
真實旅客
於 2019 年 8 月住了 3 晚
Hotel Management 於 2019年9月23日回覆
Dear Valued Guest,
Thank you for your valuable feedback and we are happy to know that you have enjoyed your stay.
We look forward to welcome you back in the near future!
Best Regards,
Ken Lim
Hotel Manager
kenlim@fareast.com.sg
8/10 不錯哦
Au Yiu Hung
2019年8月24日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
The location is a bit far away from the MTR.
Au Yiu Hung
於 2019 年 8 月住了 2 晚
Ken Lim 於 2019年8月28日回覆
Dear Au Yiu Hung,
It has been our pleasure to have you with us during your trip in Kuala Lumpur.
We are pleased to hear about your wonderful stay and hope to welcome you back for another delightful stay.
Best Regards,
Ken Lim
Hotel Manager
kenlim@fareast.com.sg
Dear Valued Guest,
Thank you for sharing your review with us.
It is disheartening to hear about your recent unpleasant stay experience and we have taken note on your comments for the attention of the respective department.
We endeavour to continuously improve our services and facilities and would like to apologise for the inconvenience that you had experience during this trip.
We hope that you will allow us the opportunity to welcome you back for a truly delightful stay in the near future.
Best Regards,
The Hotel Management
8/10 不錯哦
OscarLai,Hong Kong
情侶出遊
2019年7月31日
喜歡:整潔度和員工素質
OscarLai
於 2019 年 7 月住了 3 晚
The Hotel Management 於 2019年8月5日回覆
Dear Valued Guest,
Thank you for your valuable feedback and we are happy to know that you have enjoyed your stay.
We look forward to welcome you back in the near future!
Best Regards,
The Hotel Management
10/10 有夠讚
Jerry,Hong Kong
團體旅遊, 家庭旅遊
2019年7月31日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Good View and room is big, very convenience
free shuttle bus nearby
Jerry
於 2019 年 7 月住了 2 晚
The Hotel Management 於 2019年8月5日回覆
Dear Valued Guest,
Thank you for your lovely feedback.
We greatly appreciate your kind patronage and look forward to welcoming you back for yet another amazing experience at Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
8/10 不錯哦
Man Fai Andy
2019年7月5日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Man Fai Andy
於 2019 年 6 月住了 2 晚
The Hotel Management 於 2019年7月15日回覆
Dear Valued Guest,
It has been our pleasure to have you with us during your trip in Kuala Lumpur.
We are pleased to hear about your wonderful stay and hope to welcome you back for another delightful stay.
Best Regards,
The Hotel Management
Dear Valued Guest,
Thank you for sharing your review with us.
It is disheartening to hear about your recent unpleasant stay experience and we have taken note on your comments for the attention of the respective department.
We endeavour to continuously improve our services and facilities and would like to apologise for the inconvenience that you had experience during this trip.
We hope that you will allow us the opportunity to welcome you back for a truly delightful stay in the near future.
Best Regards,
The Hotel Management
6/10 一般般
真實旅客
2019年6月29日
真實旅客
於 2019 年 6 月住了 4 晚
The Hotel Management 於 2019年7月2日回覆
Dear Valued Guest,
Thank you for taking the time to write a review regarding your recent stay at our hotel.
We sincerely apologize for not meeting your expectations.
We have shared your feedback with our management team and will work with involved areas to improve our product and services, preventing this from happening in the future.
We thank you for your preference, hoping you allow us to regain your trust during your next visit to the Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
8/10 不錯哦
真實旅客
情侶出遊
2019年6月27日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
房間大,周圍環境清悠,主要交通需走段路程,房間內有廚房及洗衣機,不過烘乾機都烘不乾衣服,奇怪!
真實旅客
於 2019 年 6 月住了 2 晚
The Hotel Management 於 2019年7月2日回覆
Dear Valued Guest,
Thank you for taking the time to write a wonderful review about your recent stay at the Oasia Suites Kuala Lumpur.
We believe in hosting our guests with excellent service and the luxury of our brand, we glad that we were able to exceed your expectations.
We look forward to welcome you back soon!
Best Regards,
The Hotel Management
8/10 不錯哦
Barry
2019年6月20日
喜歡:員工素質、住宿環境和硬體和客房舒適度
Barry
於 2019 年 6 月住了 1 晚
The Hotel Management 於 2019年6月24日回覆
Dear Valued Guest,
Thank you for your lovely feedback.
We greatly appreciate your kind patronage and look forward to welcoming you back for yet another amazing experience at Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
8/10 不錯哦
真實旅客
情侶出遊
2019年6月10日
喜歡:住宿環境和硬體
真實旅客
於 2019 年 6 月住了 3 晚
The Hotel Management 於 2019年6月13日回覆
Dear Valued Guest,
Thank you for your valuable feedback and we are happy to know that you have enjoyed your stay.
We look forward to welcome you back in the near future!
Best Regards,
The Hotel Management
8/10 不錯哦
真實旅客
2019年6月8日
喜歡:員工素質、住宿環境和硬體和客房舒適度
整體都唔算差,但離地鐵站較遠唔方便。雖然睇唔到有蚊蟲之類,但連續幾晚都有蟲咬
真實旅客
於 2019 年 6 月住了 4 晚
The Hotel Management 於 2019年6月13日回覆
Dear Valued Guest,
Thank you for taking the time to write a review regarding your recent stay at our hotel.
We sincerely apologize for not meeting your expectations.
We have shared your feedback with our management team and will work with involved areas to improve our product and services, preventing this from happening in the future.
We thank you for your preference, hoping you allow us to regain your trust during your next visit to the Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
10/10 有夠讚
真實旅客
2019年6月1日
真實旅客
於 2019 年 5 月住了 2 晚
The Hotel Management 於 2019年6月13日回覆
Dear Valued Guest,
It has been our pleasure to have you with us during your trip in Kuala Lumpur.
We are pleased to hear about your wonderful stay and hope to welcome you back for another delightful stay.
Best Regards,
The Hotel Management
10/10 有夠讚
真實旅客
家庭旅遊
2019年5月13日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
Nice location and staff. The room is spacious and quiet.
真實旅客
於 2019 年 5 月住了 2 晚
The Hotel Management 於 2019年5月15日回覆
Dear Valued Guest,
Thank you for choosing to stay with us during your recent visit to Kuala Lumpur.
We're delighted to hear that you've enjoyed our comfortable rooms and that our team were able to take care of you during your stay.
We believe in hosting our guests with excellent service and the luxury of our brand, we glad that we were able to exceed your expectations.
We look forward to welcome you back soon!
Best Regards,
The Hotel Management
6/10 一般般
真實旅客
2019年5月6日
喜歡:員工素質
設備有些壞掉
景觀房雖然看得到吉隆坡塔但是我住的樓層偏低(17F)不能直接看到
整體來說還能接受
真實旅客
於 2019 年 4 月住了 3 晚
The Hotel Management 於 2019年5月15日回覆
Dear Valued Guest,
Thank you for taking the time to write a review regarding your recent stay at our hotel.
We sincerely apologize for not meeting your expectations.
We have shared your feedback with our management team and will work with involved areas to improve our product and services, preventing this from happening in the future.
We thank you for your preference, hoping you allow us to regain your trust during your next visit to the Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
10/10 有夠讚
Hsiao Hui
2019年4月12日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
就在市中心,很方便,房內設施齊全(包括洗衣機),像住家裡一樣舒適,是很好的住宿體驗。
Hsiao Hui
於 2019 年 4 月住了 2 晚
The Hotel Management 於 2019年5月28日回覆
Dear Valued Guest,
There’s nothing more rewarding than receiving a short and sweet review of your wonderful stay with us.
Thank you for taking the time to provide us with your lovely feedback.
We look forward to welcome you back soon!
Best Regards,
The Hotel Management
10/10 有夠讚
ChingLing
2019年4月10日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
ChingLing
於 2019 年 4 月住了 5 晚
The Hotel Management 於 2019年4月29日回覆
Dear Valued Guest,
Thank you for your lovely feedback.
We greatly appreciate your kind patronage and look forward to welcoming you back for yet another amazing experience at Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
10/10 有夠讚
Charlotte
2019年4月8日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent room and service
Super large room with all you need like laundry, kitchen, living room and dinning room! Love it so much. Will definitely stay here again if I’m back.
Charlotte
於 2019 年 4 月住了 3 晚
The Hotel Management 於 2019年4月29日回覆
Dear Valued Guest,
Thank you for choosing us as your preferred accommodation in the amazing city of Kuala Lumpur.
We are so happy to hear of your amazing stay with us and we hope that you’ll consider us again in the near future when you’re in town.
We look forward to welcome you back soon!
Best Regards,
The Hotel Management
10/10 有夠讚
Charlotte
2019年4月6日
喜歡:整潔度、員工素質、住宿環境和硬體和客房舒適度
Excellent hotel
This is an excellent hotel and I would happy to recommend my friend to go. The room is super big and decent. I love the privacy of having a private toilet in one of the room. The living room is super large. Love it! Sometimes it’s too comfortable that I don’t want to go out.
Only one problem is that the shower area is not completely sealed. The water will leak.
Charlotte
於 2019 年 4 月住了 1 晚
The Hotel Management 於 2019年4月29日回覆
Dear Valued Guest,
It was a pleasure to receive your review and to learn how great of a time you had while staying with us at Oasia Suites Kuala Lumpur.
We apologize for the inconveniences experienced and we have shared your feedback with our management team and will work with involved areas to improve our product and services, preventing this from happening in the future.
All of us here look forward to welcoming you back on your next time for another fantastic stay at our hotel.
Best Regards,
The Hotel Management
10/10 有夠讚
真實旅客
2019年4月1日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 3 月住了 1 晚
The Hotel Management 於 2019年4月2日回覆
Dear Valued Guest,
Thank you for the valuable comments and we are glad to know that you have an enjoyable stay with us.
It is our mission to completely delight and satisfy our guests and we look forward to providing your family and friends with many more memorable moments at Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
Dear Valued Guest,
It was a pleasure to receive your review and to learn how great of a time you had while staying with us at Oasia Suites Kuala Lumpur.
We apologize for the inconveniences experienced and we have shared your feedback with our management team and will work with involved areas to improve our product and services, preventing this from happening in the future.
All of us here look forward to welcoming you back on your next time for another fantastic stay at our hotel.
Best Regards,
The Hotel Management
2/10 很糟糕
真實旅客
2019年3月2日
真實旅客
於 2019 年 2 月住了 4 晚
The Hotel Management 於 2019年4月2日回覆
Dear Valued Guest,
Thank you for taking the time to write a review regarding your recent stay at our hotel.
We sincerely apologize for not meeting your expectations.
We have shared your feedback with our management team and will work with involved areas to improve our product and services, preventing this from happening in the future.
We thank you for your preference, hoping you allow us to regain your trust during your next visit to the Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
2/10 很糟糕
真實旅客
2019年3月2日
真實旅客
於 2019 年 2 月住了 4 晚
The Hotel Management 於 2019年4月2日回覆
Dear Valued Guest,
Thank you for taking the time to write a review regarding your recent stay at our hotel.
We sincerely apologize for not meeting your expectations.
We have shared your feedback with our management team and will work with involved areas to improve our product and services, preventing this from happening in the future.
We thank you for your preference, hoping you allow us to regain your trust during your next visit to the Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
Dear Valued Guest,
Thank you for taking the time to write a review regarding your recent stay at our hotel.
We sincerely apologize for not meeting your expectations.
We have shared your feedback with our management team and will work with involved areas to improve our product and services, preventing this from happening in the future.
We thank you for your preference, hoping you allow us to regain your trust during your next visit to the Oasia Suites Kuala Lumpur.
Best Regards,
The Hotel Management
10/10 有夠讚
真實旅客
2019年2月15日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
真實旅客
於 2019 年 2 月住了 1 晚
The Hotel Management 於 2019年4月2日回覆
Dear Valued Guest,
Thank you for taking the time to write a wonderful review about your recent stay at the Oasia Suites Kuala Lumpur.
We believe in hosting our guests with excellent service and the luxury of our brand, we glad that we were able to exceed your expectations.
We look forward to welcome you back soon!
Best Regards,
The Hotel Management
8/10 不錯哦
真實旅客
家庭旅遊
2019年2月13日
喜歡:整潔度、員工素質和住宿環境和硬體
清潔,位於吉隆坡塔下方,景觀還不錯。
真實旅客
於 2019 年 2 月住了 4 晚
The Hotel Management 於 2019年3月6日回覆
Dear Valued Guest,
It has been our pleasure to have you with us during your trip in Kuala Lumpur.
We are pleased to hear about your wonderful stay and hope to welcome you back for another delightful stay.
Best Regards,
The Hotel Management