I had a very nice stay in this hotel, everybody was nice and sweet. Good facility with well equipments. Wonderful SPA center to release the tried of the long flight. Delicious food with good service in the restaurant! Specially for Chief cook Mr. Naveen Kumar.P, he was so care about the customer experience and he made the wonderful Indian food to us. Thanks for the manager to allowed me stay in the lobby to wait for my next flight in the afternoon. Wonderful stay and thanks to all the kind staffs!
JINGJING
10/10 有夠讚
JOSEPH,Independence
家庭旅遊
2024年5月22日
Awesome
JOSEPH
於 2024 年 5 月住了 2 晚
10/10 有夠讚
Jana
2024年4月12日
Jana
於 2024 年 3 月住了 12 晚
10/10 有夠讚
joanna
家庭旅遊
2024年4月9日
喜歡:整潔度、員工素質、設施服務和住宿環境和硬體
The room was very comfortable and the shower was amazing . I felt relaxed and rested . The staff were helpful .
The carpet in the foyer had stains and I brought this to the attention of the manager and he said he was aware of it and they were going to change it .
joanna
於 2024 年 4 月住了 1 晚
10/10 有夠讚
Chandrashekar
2024年4月3日
喜歡:整潔度、員工素質和住宿環境和硬體
Very nice stay and a lovely staffs ,good response ,costumer friendly
Chandrashekar
於 2024 年 4 月住了 1 晚
10/10 有夠讚
pious
2024年3月5日
pious
於 2024 年 3 月住了 1 晚
4/10 不太好
Dinesh,New York
2024年2月25日
喜歡:住宿環境和硬體
不喜歡:整潔度
I stayed here for just a night. I noticed when I flipped my pillow over that it had stains all over. Not sure how long it had not been cleaned. Unfortunately not too many choices if you want to stay somewhere decent near Kochi airport…
Dinesh
於 2024 年 2 月住了 1 晚
2/10 很糟糕
Bineesh
家庭旅遊
2024年2月16日
喜歡:住宿環境和硬體
不喜歡:員工素質和設施服務
This is the second time we stayed with courtyard Marriot Cochin for one night from 13/02 to 14 /02. Terrible experience in terms of breakfast service. The breakfast service supposed to start at 6:30 am but unfortunately there was no staff member to seat us at 06:30 when we present ourselves at the entrance. There was a staff member setting up the buffet and he pretended not seen us and continued working with buffet, after a while another male staff member rocked up from the kitchen and seated us. The buffet was not fully functional even at 06:45am. We started our breakfast but no one seemed to be providing us service. I had to approach one of the staff member to place order omelette and tea. I waited around 20 mins for the omelette because the waiter was not placed the order on time. We could not have that omelette because it was terrible and runny.I complained to a lady who was in a grey suit and she was unsure what to say to me.
It is fair to expect premium service for a premium price. You are an airport hotel so you need to be punctual
Anyway never again with courtyard Marriot.