The room I chose said (SPA). I was looking for an ocean front /view property after researching many options , this one was the only one , that I thought would be the one! I was envisioning a morning on my balcony ,watching the ocean and sunrise. Instead ,I got the (SPA) building. Bottom floor next to the parking lot and side view of the SPA entrance. They had no availability for an upgrade. It was pricey and I thought when I booked, SPA it meant, it had a Whirlpool in the room “SPA”. i had no idea Spa described the building I would be in. If I had known, I would of passed ,and not rented ,especially for that rate. I had no choice than to stay and thought I would make the best of it. I ignored the hair that was not mine inside the shower. When I went to sleep I noticed the bedsheets felt crusty. I felt a biteon my calf , must be bed bugs. Waited to see if It would happen again. In the morning I was itchy and sure enough another one bit me. I have pictures. I called the front desk asked them to change my sheets because it had bed bugs. Wrote to the Manager and I did not get a reply until 2/15 , Saying I chose the room. No, I did not choose that room. I would of never stayed in that room. I wanted to have specifically a room that was facing the ocean. I did not know the hotel had a different building called SPA and that I would be in the parking lot. The room being dirty and bed bugs , topped the icing of my stay.
