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樂克哈烏馬拉斯 Spa 別墅飯店的評分

4.5 out of 5
樂克哈烏馬拉斯 Spa 別墅飯店
Jalan Bumbak Dauh, Kuta Utara, Kerobokan, Bali

評論

9.0

太棒了

10 分，有夠讚；61 則評論中有 37 則" "
8 分，不錯哦；61 則評論中有 20 則" "
6 分，一般般；61 則評論中有 1 則" "
4 分，不太好；61 則評論中有 1 則" "
2 分，很糟糕；61 則評論中有 2 則" "

8.8/10

整潔度

9.2/10

員工素質

8.6/10

設施服務

8.4/10

住宿環境和硬體

評論

8/10 不錯哦

Kityee

喜歡：整潔度、員工素質和客房舒適度
房間很大.服務員很細心的跟我們說房間的用品放在那裡.很舒適！在訂房的時候問說能不能裝飾一下房間.他們沒回什麼.但到達後有看到他們報置了.滿驚喜的！但是不好的點是到了晚上被蚊子一直叮.無法安睡.他們有蚊香.但只在外面使用.在房間裡很多地方都會跑蚊子進來.就算噴了防蚊液也沒用.
於 2019 年 8 月住了 2 晚
Made 於 2019年8月9日回覆
Dear Valued Guest. Warmest greetings from The Lokha Umalas Villa and Spa. Thank you for a positive review about our villa . I am very happy to hear that you enjoyed your stay with us and hope that we will see you again on a future trip to Bali. The points you highlighted have been shared directly to related Management and we will certainly take your comments into consideration as we continue to improve our facilities and services to provide our guests with the best possible experience. We look forward to your next visit for another great experience to share at The Lokha Umalas VIlla & Spa. Best Regards Made Artana

10/10 有夠讚

wun yan，香港

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
很值得再去的好地方
很寫意整潔的環境，員工態度很好，很親切。寧靜的地方，很值得再去一遍。 因地方離市中心較遠，建議住兩晚或以上，並進住前先買好所需食物及物品，或光顧別墅內餐廳也可

10/10 有夠讚

真實旅客

團體旅遊, 家庭旅遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Great friendly service, amazing villa with good facilities such as a private swing pool and jacuzzi. Good location to explore the Canggu and Seminyak/Kuta area within 30 minutes by car/bike.
於 2020 年 2 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2020 年 2 月住了 2 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和客房舒適度
於 2019 年 11 月住了 1 晚
Kadek Berlin 於 2020年2月21日回覆
Dear Expedia Customer Thank you for choosing The Lokha Umalas as your recent stay in Bali. We appreciated for the fully stars rating given. We wish you have a great time ahead Thank you and best regards The Management

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Very nice environment. Helping staff. Yummy breakfast.
於 2019 年 12 月住了 2 晚
Aditya 於 2020年1月7日回覆
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：整潔度、員工素質和設施服務
I was in room 110. The sliding doors of the room were very tight and not locking/unlocking easily. We always had to call reception to send someone to help us lock the door. Both the vanity sink taps in the room are gushing out water with lot of force and splashing on the person standing infront of it. The staff are very friendly, the place is very neat and tidy, the location of the place is very close to nature and peaceful surroundings.
於 2019 年 12 月住了 4 晚
Aditya 於 2020年1月7日回覆
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
The villas are absolutely beautiful, perfect for couples. Location is lovely, nice and quiet and away from the main tourist areas but close enough for easy venturing into town. Meals are well made and breakfast is very very nice. Staff are always welcoming and always smiling, highly recommended this place.
於 2019 年 11 月住了 6 晚
Aditya 於 2020年1月7日回覆
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Quiet place off the beaten path in Canggu. Loved the private pool and breakfast that was included in our reservation.
於 2019 年 11 月住了 2 晚
Aditya 於 2020年1月7日回覆
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future.

8/10 不錯哦

真實旅客

於 2019 年 11 月住了 3 晚
Kadek Berlin 於 2019年11月21日回覆
Dear Expedia Customer Thank you for choosing The Lokha Umalas as your recent stay in Bali. We appreciated for the 4 stars rating given. We wish you have a great time ahead Thank you and best regards,

8/10 不錯哦

koto，japan

情侶出遊, 家庭旅遊
喜歡：整潔度、員工素質和設施服務
設備が若干古さを感じる部分もありますが、プライベートプール付きで広いヴィラがこの価格で宿泊できるのは驚きでした。 スタッフも親切でVilla内では快適に過ごせました。 立地が少し不便なところなのですが、夜は静かで良かったです。 朝食はメニューから選択する形式で美味しかったのですが、何故かパンだけがいまいちなのが残念でした。
於 2019 年 10 月住了 7 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Management, service, and villa were great! Quiet with great scenery. The only problem was not being able to use the Grab service for pick up in the area, so you’d need to pay the extra costs for a taxi. Otherwise, the Villa’s shuttle service to Seminyak was helpful.
於 2019 年 10 月住了 2 晚
CITRA 於 2019年11月21日回覆
Dear Sir/Madam Warmest greetings from The Lokha Umalas Villa & Spa. Firstly we would like to say thank you that already spent your time at The Lokha Umalas for your holiday in Bali and we are appreciated your good feedback to us, and we will share your comment to all staff to improve our product and our service. One again, thank you very much, and we are looking forward to welcoming you again in the near future. Best regards, Citra

2/10 很糟糕

Najla

喜歡：員工素質
不喜歡：整潔度和住宿環境和硬體
Private villa but need a lot of cleaning
The room is not as clean and new as advertised. Please see my pictures. It’s a filthy room that we got. Service was good but not excellent. If you tell them you need breakfast at 10.30 they always comes in 15-20 mins earlier and if you are still sleeping they keep on going on and on room service. Plus side is it’s a private villa and very private and you have a mini swimming pool. But it needs a lot of up keeping.
於 2019 年 10 月住了 3 晚
citra 於 2019年11月21日回覆
Dear Najla Warmest greetings from The Lokha Umalas Villas & Spa. We would like to say thank you that already spent your time at The Lokha Umalas , and we are appreciated your feedback during your stay with us, and we really apologize that made your experience not comfortable but the point that you highlighted we will share to our teams to improve our service on the day ahead. Thank you very much and we are looking forward to welcoming you again in the near future. Best regards Citra

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 10 月住了 5 晚

10/10 有夠讚

真實旅客

情侶出遊
喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
Lovely people very nice villas. We were a bit unlucly to have construction work close to our villa (out of hotel), managememt was so kind to offer replacement, and they even reached out to construction workers. As apolology, we were gifted free spa sessions. The villa was standalone very nice, private and top quality. Totally recommended.
於 2019 年 9 月住了 2 晚
ika 於 2019年10月9日回覆
Dear Mr/s Anonymous Warmest greeting from The Lokha Umalas Villas and Spa Thank you for your good review of our Villa. We appreciate it. Hope to see you again at another time. Should you need other assistance, don't hesitate to contact us again.

10/10 有夠讚

Leah

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Peaceful and beautiful
Really beautiful property and very quiet. Only downside is it’s a bit of a walk to local shops and restaurants but that really didn’t bother us. The villas are beautiful and the bed was so comfortable. Whatever they wash their linens in smells amazing!!
於 2019 年 8 月住了 3 晚
The Lokha Umalas Villas and Spa 於 2019年8月29日回覆
Thank you for your positive review for The Lokha Umalas Villas and Spa.Hope to see you again in our villas. Should you need other assistance, don’t hesitate to contact us again. And have a good day :)

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
This Vira is so good!!
於 2019 年 7 月住了 4 晚
Made 於 2019年7月29日回覆
Dear Sir / Madam. Warmest Greetings from The Lokha Umalas Villas and SPA Good Morning. Trust this email finds you well. Thank you for providing a great comment about your recent stay with us. We are happy to read your comment about your experience with Lokha Umalas. Your comment will be shared to the team, for sure will be a motivation for them to make even greater. We will do our utmost effort to keep our commitment to always deliver the best experience for every customer. Once again thank you for sharing your memorable experience, we are looking forward to welcoming you back to our Villa

10/10 有夠讚

Nilima

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 6 月住了 3 晚
Soma 於 2019年6月21日回覆
Dear Mr/s Nilma Thank you for your review. We really appreciate it :) Regards, The Management

8/10 不錯哦

Michael

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 5 月住了 10 晚
Soma 於 2019年6月21日回覆
Dear Mr Michael Thank you for reviewing our Villa :) and look forward to welcome you here again Regards, The Management

2/10 很糟糕

真實旅客

不喜歡：整潔度、員工素質、設施服務和住宿環境和硬體
於 2019 年 4 月住了 4 晚
Soma 於 2019年4月27日回覆
Dear Valued Guest Thank you for reviewing our villa.. we will keep improvement for our services just to make sure the guest are happy

8/10 不錯哦

Danny

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Definitely coming back
It was great.Staff very friendly
於 2019 年 4 月住了 5 晚
Soma 於 2019年4月22日回覆
Dear Mr. Danny Thank you for sharing your experience and we look forward to welcome you here again :)

10/10 有夠讚

NIK NOR AZMAN

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
於 2019 年 4 月住了 3 晚
Soma 於 2019年4月6日回覆
Dear Mr. Kor Azman Warmest greetings from The Lokha Umalas Thank you for reviewing our property We really appreciate it

10/10 有夠讚

真實旅客

於 2019 年 3 月住了 7 晚
Soma 於 2019年4月6日回覆
Dear Valued Guest Thank you for reviewing our property

8/10 不錯哦

EVGENIA，Москва

喜歡：住宿環境和硬體和客房舒適度
Средне
Хорошее расположение рядом с ресторанами. Номер старовато, но удобен и чист. Большая комната ванная с гардеробной - удобно.
於 2019 年 2 月住了 3 晚
Soma 於 2019年3月22日回覆
Dear Guest Thank you for reviewing our villa, we really appreciate it

8/10 不錯哦

真實旅客

家庭旅遊
喜歡：員工素質
不喜歡：住宿環境和硬體
プール付きのヴィラでゆっくりするには良かったですが、個人で出かけるには街から少し離れたロケーションでした。 設備は洗面とお風呂の水はけが悪く、コンセントの数が少なかったり、不便に感じることもありました。 朝食は美味しかったのと、スタッフの方々の対応が温かかったのでそのお陰で楽しむことができました！
於 2018 年 12 月住了 4 晚

8/10 不錯哦

RachandRyan，Melbourne

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
We really loved our Villa here at the Lokha, as well as all the wonderful staff. What we didn’t like (and didn’t quite realise when we booked) that it’s not in the heart of anyway and consequently you have to catch the shuttle every day. Also there isn’t any taxis out that way either so you either had to book or wait for the shuttle. As far as the resort and villa goes though it was beautiful
於 2018 年 10 月住了 3 晚

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
La chambre était spacieuse avec une piscine privée transfert de l’aéroport gratuit
於 2018 年 10 月住了 1 晚

6/10 一般般

c a

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Beautiful Villas, quiet area but close to action
Beautiful Villas. Great location perfectly between Seminyak and Canggu, but neither are in walking distance. Infact there is nothing outside the villas within walking distance. You need a ride, either car or scooter which is fine, cheap, quick and easy to arrange. There was an issue while I was there, No wifi for a couple days. I understand this can happen to anyone at any time, but it was incredibly inconvenient for me (choosing restaurants and planning the day without wifi is tough)
於 2018 年 9 月住了 4 晚

8/10 不錯哦

Walid

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Great service and beautiful villa
於 2018 年 9 月住了 11 晚

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Casa confortevole l'unica pecca che dista un paio di km dalla spiaggia per. Il resto tutto perfetto!!
於 2018 年 8 月住了 15 晚

10/10 有夠讚

TJ

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Best stay in Bali!
Was an awesome wonderful stay at Lokha Umala! Service was very good and personnel very warmfull. The also arranged nice things for my wife her birthday. Breakfast was very good. Best of all my stays in all different places in Indonesia. If I come back to Bali I would definitely comeback to Lokha villa. Also very clean villa.
於 2018 年 8 月住了 2 晚

10/10 有夠讚

yao

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Fabulous stay
Stay in the villa with my boyfriend to celebrate his 40 birthday. Enjoyed every second of our visit here. Big welcome greeting from the villa staff by picking us from airport. Staff were very accommodating and friendly, food was fabulous and yummy, and the service was the best service. Thanks for the birthday cake and such a big surprise for me and my hobby. I had really quiet and relaxing week at this resort. Highly recommended to anybody who wanna visit Bali.

10/10 有夠讚

Phil，Sheffield, S Yorks, England

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Pretty nice Villa
Very relaxing stay, superb staff, they really couldn't do enough, private pool, amazing room layout, couldn't ask for more.
Ambarita (Ms) 於 2016年6月23日回覆
Hi Phil Thank you for your decision to choose our villa during your trip. Customer satisfaction and comfort is a top priority of our obligations. Please come back in the next vacation and get the benefit as a repeater. have a good day :)

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Friendliest staff
Such friendly staff in a beautiful setting away from the hustle and bustle of tourist infested Bali...a great place to stay if you want to relax and unwind and spend time with a loved one.
Ambarita (Ms.) 於 2016年6月27日回覆
Hi There, Thank you for your decision to choose our villa during your trip. Customer satisfaction and comfort is a top priority of our obligations. Please come back in the next vacation and get the benefit as a repeater. Have a good day :)

10/10 有夠讚

t.fiegert，adelaide

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Absolutely Amazing First class very friendly A++++
Our stay was amazing the villa was beautifull, very private and romantic. The staff were fantastic very out going and friendly they definitely made our holiday something to remember. One of the staff even lending and teaching to ride his motor bike. The facilities and property are very nice and relaxing, it was great being pampered. Could not fault this place. If your looking for some where peacefull, relaxing and with friendly service I would definitely recommend this place as we look forward to returning some day.

4/10 不太好

真實旅客

不喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Bad Experience
Bad experience. Bitten by bed bugs and mosquitoes during our stay.Dining area is full of house flies. Private pool is dirty and the toilet bowl doesn't flush completely too. Difficult to get meter cab too.

8/10 不錯哦

Kenneth，Sydney

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Villa with pool and large outdoor area
decent villa with pool and large outdoor areas

8/10 不錯哦

真實旅客

喜歡：客房舒適度
Not too bad
The rooms were big, but a little run down. It's a bit far on though. But very quite and peaceful

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Slice of heaven
Extremely spacious rooms with air-conditioned bedroom, toilet and walk in robe, while bathroom, lounge , kitchen, private pool are open to the air. All contained in a very private courtyard. Brilliant. Facilities outside the "room" include a bigger pool, restaurant, bicycles and a free shuttle to Seminyak Square. The staff are always friendly and helpful. Nothing ever seems to be a bother for them and they're all very approachable. Their English is generally well developed, and they'll teach you some phrases in Balinese.

10/10 有夠讚

Karthik，Washington DC

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Experience
It is our honeymoon and it was memorible

8/10 不錯哦

真實旅客

喜歡：整潔度、員工素質和客房舒適度
Stayed here for my honeymoon and had a great visit. Excellent staff. Kind and professional. :)

10/10 有夠讚

mark，mc

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice and clean place
I had very good experience in uma lokha villa and spa. It is nice and clean place and very friendly staff as well . Every single room has own mini swimming pool ans spa , so people can enjoy in their Own room not necessary go out .

8/10 不錯哦

真實旅客

喜歡：整潔度、住宿環境和硬體和客房舒適度
Serene but little inconvenient
We stayed here for 3 nights during New Year 14/15. The villas located in remote area of seminyak / kerobokan and it is not walking distance to any shops or activities. The hotel supplies free bicycle for use however, the road leading to villa is quite dark with no street lights and unpaved. Alternative is to hire your own private driver or a bike for daily travels. Taxi is quiet tricky as many taxi drivers do not use meters and Bluebird taxis are limited, which means you're unable to book any of them most of the time. Asian breakfast is better than western as we find it quite oily and potatoes wedges uncooked. Staff who served us breakfast tend to forget one item off the menu on daily basis.

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Superb villa
superb villa but a bit isolated...location is not good

10/10 有夠讚

Zuhal，Perth-WA

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Its more then just a holiday Villa, Haven on earth
For one week holiday with my daughter I selected Uma Lokha on the based of Expedia reviews and agreed that how wonderfully was all correct. Hidden around rice terraces, extremely quite, great ambience for relax and enjoy tropical beauty. Still only $5 taxi ride to busy Seminyak and all shoping areas , Amazed with kindness and always helpfull attitue of the all staff who was always ready to make holiday unforgatable. Congratulation for cheff and restaurant team with freshly prepared food which is above my expectation. We were spoiled complementary last night extraordinary dinner and treated like family members rather then a just a room number . Most certainly discovered regular family holiday villas in Bali. Thank You Uma Lokha Team

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
A must see at a great price
We were amazed at how beautiful the room was, how helpful and friendly the staff were and how great the breakfast was...especially for the price they charge. I highly recommend this place. You won't be disappointed (and I am usually very hard to please!).

10/10 有夠讚

真實旅客

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Villa with Great hospitality
A clean villa with very friendly and helpful staff. Breakfast was good. Perfect location - Away from the hustle and bustle of Seminyak but only takes 10 mins to reach there by taxi.

10/10 有夠讚

Eddy，Winnipeg, Canada

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Clean, luxurious, great service.
Great hotel. Location is in the middle of nowhere. 10 min walk or bike ride (hotel lends you bikes) to nearest convenient store. Free hotel shuttle to town is nice, no return shuttle. cab ride back (use blue bird taxis because they actually have meters) will cost you around $5 CDN/USD. SUper clean hotel, great villa. Pillows are a little huge if you like flat pillows. NIce large communal pool. Nice restaraunt, good choices. Food at hotel is 3-4x the price as in town. Great staff. It was my gf's bday when we there. I mentionned it and the staff surprised us when we were at the pool one day and bought my gf a bday cake and sung her happy bday. Brought us a fruit platter as well. Later that same night during turn down service, we went for dinner, came back to our room and they had spread flower petals everywhere and had prepared a flower petal bath in the tub for us. GREAT SERVICE. Wi-fi didn't really reach into the Villa itself. A good place to get away from everything.

8/10 不錯哦

Berry77，Singapore

喜歡：整潔度、員工素質、住宿環境和硬體和客房舒適度
Nice villa with private pool
Private and nice villa surrounded by paddy fields. The best feature is the private pool with jacuzzi function. Staff are friendly and helpful.