Thank you so much. Regards, Chris / Chef and Team Wellies

Thank you so much! Regards, Chris and Team Wellies

Hi, Thank you for staying with us. We are glad that you found our hotel to be clean with great service. We appreciate your kind words. Please come back and stay with us again! Sincerely, Chris, Judy, and The Wellies Team

Hi, Thank you for staying with us. We are so happy that you enjoyed our Full English Breakfast. Please come back and see us again! Thank you very much! Sincerely, Chris, Judy, and The Wellies Team

Thank you so much>

Thank you!

Thank you for giving us a perfect score. Please come back and stay with us again!

THANKS!

Hi, Thank you for giving us a perfect score and for staying with us. Please come back and see us again!

Thank you

Hi, Thank you for staying with us and giving us a 5 out of 5 rating. We really appreciate it. Please come back and see us again!

Hi, Thank you for staying with us and for giving us a perfect 5 out of 5 review. We are happy that you enjoyed the home-made meals and enjoyed your stay with us. Please come back and stay with us again!

We can not tell which room the guest stayed in, probably 203, Standard Twin. Yes, the bathroom is small and unit bath style. We plan to renovate it in March. Our minimum bed size is 1m wide and 1.9m long - which is completely standard in Japan. Some rooms have 1.2m x2m and some are doubles. All the rooms are on the 2nd floor and we do not have a lift. Yes, some foreign guests have huge suitcases and it is not convenient. Usually myself or staff carry them up. Japanese guests travel light and it is not an issue. The stairs are certainly not steep, unless you define all stairs as steep, because they are not flat! This guest does not plan to come back which does not seem to be a bad thing!

Pity we do not know which room this is. The heaters can be set up to about 30c so I guess they did not see the temperature control.

Usually we pick up from Naka-Karuizawa, let us know! Glad the guest otherwise had a good time.

Thank you so much for the top score and staying. Regards, Chris and Team Wellies

Thanks

Glad you had a good time. Thanks for the comment about the bathroom. I think all our bathrooms are good except for the Standard Twin rooms which have small unit bath style ones. We plan to renovate them in March 2019. Regards, Chris

Hi, Thank you so much for staying with us and for your very kind review. It was so nice meeting you. Please come back again! Thank you very much! Sincerely, Chris, Judy, and The Wellies Team

Thanks for staying and the review. Sounds like you had a good time, shame we only scored a 4. Regards, Chris & Team Wellies

Thank you so much for your kind review and staying with us. Glad you had a good time and we could help you get around Karuizawa which is quite spread out.

Thanks for the great review and staying. Please do come back to Wellies and Karuizawa.

Thank you for staying and so glad you had a good time with us and want to come back. Great.

Thanks for staying and your kind review. Glad you found our suggestions helpful. Best regards, Chris, Owner

Thank you for the review and staying. Chris

Thanks for the great reviews and photos. Very glad you had a good time at Wellies. Regards, Chris

Thanks - glad you had a good time. Sorry for the late response. Regards, Chris

Thank you

Glad you enjoyed your anniversary with us. Chris & Noriko

Thanks for the top score. It is important to us and our staff. Chris & Noriko

Thanks, glad you enjoyed your stay.

Thanks, please do visit again. Chris

Henry, thanks for staying and your kind comments. Glad you had a good time in Karuizawa.

Thank you

この度はご宿泊頂きまして誠にありがとうございます。 コロナ期間中、外国人ゲストはほぼゼロでした。 コロナ後、さらに多くの外国人が日本を訪れるようになりました。 ゲストの割合は日本人が7割、外国人が3割くらいです。 しかし、時期によっては日本人が旅行に行かなくなり、外国人の割合が増えます。 当店は外国風ホテルです！ 当ホテルは非常に小さく、わずか9部屋のペンションサイズです。 弊社スタッフは約60％が外国人、約40％が日本人で、外国人のほとんどが日本語を話します。 しかし、私たちは自分たちをペンションではなく、ブティックホテルだと考えています。 私たちは安さを目指すのではなく、最終的には良い価値を提供したいと考えていますThank you for staying again and your kind words. During Covid we had almost zero foreign guests. After Covid, many more foreigners are visiting Japan. Our guest split is around 70% Japanese, and 30% foreigners. However, at certain times Japanese do not travel and the percentage of foreigners increases. We are a foreign style hotel! We are quite small, sop pension size with only 9 rooms. But we think of ourselves as a boutique hotel, not a pension. We do not aim to be cheap, but hope that we offer good value in the end.

Thank you so much. Chris & Team Wellies

Thank you. Yes! Karuizawa street lighting is not the best!

Thank you

Thank you so much! Chris / Owner

Hi, Thank you for your kind words and for giving us a perfect score. That truly means a lot to all of us. Please come back again. Thank you so much! Sincerely, Chris, Judy, and The Wellies Team

Hi, Thank you for staying with us and for a perfect score. That means alot to all of us. Please come back and see us again. Again, thank you so much! Sincerely, Chris, Judy, and The Wellies Team

Thank you. Chris / Owner

Thank you

Thank you! Chris & Team Wellies

Thank you for staying with us. We appreciate the 8/10 score, but are always a little disappointed when we do not receive a 10. We hope that you enjoyed your stay. Please come back and see us again. Thank you very much! Sincerely, The Wellies Team

Hi, Thank you so much for giving us a perfect score. All of us really appreciate it. We are so happy that you enjoyed your stay and the water area in your room. We hope that you will come back and visit us again in the near future. Again, thank you! Sincerely, Chris, Judy, and The Wellies Team

Thank you

Thank you

Thank you so much for staying with us. Thank you so much for your lovely words. We really appreciate them so much. Please come back and stay with us again. We look forward to seeing you! Sincerely, Chris, Judy, and The Wellies Team