卡羅蒂設有游泳池的飯店，旅行前必看！

「The property itself is beautiful, but management and operations need significant improvement. Aside from the maintenance crew, most staff appeared inadequately trained in both hospitality and operational procedures.」

「Flott hotell med luxurious preg. Veldig fine aktiviteter for barn, mini club, lekeplass og basseng. Utrolig fin strand. Veldig god mat. Flott areal og hage. Det kan oppleves som litt overveldende, de fleste hotell gjester fra Tyskland, og personalet valgte å snakke tysk. Det eneste som manglet var noe mer autentisk, gresk. Det var ingen små lokale butikker eller ,for eksempel, bakeri i nærheten. Til sammenligning : under opphold i Kalyves området (første dager av vår reise) har vi opplevd mye...

「Wie waren jetzt das 6. mal da. Preis-/Leistungssieger bei 5* auf Kreta meiner Meinung nach. Wir kommen wieder.」

「Great hotel if the location aligns with your travel plans.」

「Our stay at Vertali was made truly special by the outstanding customer service. Every member of the team was warm, welcoming, and genuinely committed to making our vacation memorable. From the moment we arrived until the day we left, we felt cared for and appreciated. A very special thank you to Kiki, whose kindness, professionalism, and positive energy stood out every single day. She consistently went above and beyond and made us feel like valued guests rather than just another room...

「This is an extremely well-run hotel with excellent service from all staff. Relaxing atmosphere and excellent beach location. Consistent and high quality. Easily accessible from Chania (about 1 hour).」

「My overall impression of that hotel: Never again! The attitude of the staff does not correspond to a 5* hotel, but rather a cheap hostel. "All-inclusive" statement is false - only cheap and low level drink is included. Any normal wines and cocktails are at the additional cost. Shouts and attitude of the local staff are just killing the vacation mood.」