Four Seasons Kanto Region hotels

"dirty"

"This is a huge and very busy hotel and is quite overwhelming especially when you're tired after a long travel day. However, they have lots of staff who immediately help you check in and explain everything to you as well as the express checkout. The room was very clean and comfortable, of a good size with lots of nice amenities. I stayed here the night before an early flight. I had sent my luggage on ahead which I was nervous about but everything was well organised and in good order. The whole experience was great, I would definitely stay here again."

"Clean room, comfortable bed, helpful staff , great location!"

"The baths are cool. The restaurant is only open during curtain certain times. "

"Found our room very small no where to put out bags . Pleased we only stayed for 1 night."

"The location of the hotel is in the center of Tokyo where it is a short walk or subway ride to all the famous tourist spots. The staff is friendly and the amenities are great! I don't know if this is normal in Japan, but as an American, I really appreciated the free toothbrush and toothpaste! It's the little things! Yes, the rooms are rather small, but they are clean and serve their main purpose = a place to keep your belongings and sleep. Trust me, there are so many things to do in Tokyo, you will likely spend most of the day exploring this mega city! Thank you APA hotel and staff! I will be back!"

"The staff and specially the hotel manager were very helpful and nice."

"very close from station, room is clean, nice public bath "

"I recently stayed at Keio Plaza Hotel and had a bit of a mixed experience overall. When I first checked in, I was assigned a room in the South Tower that hadn’t been renovated yet. Unfortunately, the room felt quite dated and a bit worn, and it gave off a slightly unclean impression despite being serviced. That said, the highlight of my stay was definitely the staff. I spoke with the front desk about my concerns, and they were incredibly friendly, understanding, and professional. They offered me the option to upgrade, and I decided to go for it. I’m really glad I did. The upgraded room was a completely different experience: modern, clean, and very comfortable. While I do think the unrenovated rooms could use some attention, the excellent service and the quality of the upgraded accommodations really turned things around for me. If you’re planning to stay here, I’d definitely recommend opting for one of the renovated rooms from the start."